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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Madrid Marriott Auditorium Hotel & Conference Center, located between International Airport and city center, is the perfect place to hold any kind of event and conference with innovation and style. 56 panelled and no column meeting rooms with 3,70 high, wide galleries for conventions, exhibitions and fairs as well as the impressive Auditorium for up to 2.000 seats make it one of the most exclusive and unique areas of Europe. 869 rooms, an extensive variety of restaurant spaces as the Madrid Buffet served, the exclusive Executive Lounge for Marriott Bonvoy Members, an important Fitness Center area as well as free shuttle service to the Airport are some of the services that you will find. But the most important one: you will be taken care of by a Senior Event Team specialized in MICE making sure your event is a success making you feel like home.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Madrid Marriott Auditorium Hotel & Conference Center
4 reviews
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The Madrid Marriott Auditorium Hotel & Conference Center boasts an inviting atmosphere that guests adore, with lounges that offer comfort and quality. Despite the spacious and comfortable rooms, some visitors have noted poor lighting and less-than-ideal views. The hotel's remote location garners mixed reactions due to the scarcity of nearby attractions.
Service is generally commended for its friendliness and professionalism, although dining areas may see slow service. While opinions on value vary, the amenities, including a praised executive lounge and reliable shuttle service, are widely appreciated. The hotel maintains high standards of cleanliness, a point often emphasized by guests.
Location
Remote
Atmosphere
Inviting
Rooms
Mixed
Value
Expensive
Cleanliness
Immaculate
Service
Inconsistent
Amenities
Comprehensive
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Detailed Reviews
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The hotel is an imposing property, which stands out not only for its size, but for the variety of services it offers.From a well-equipped gym, summer pool and sauna, to its convenient location near the airport, with direct transportation to both the terminal and a nearby shopping center, everything is designed to maximize guest comfort.
We opted for an executive suite that included access to the exclusive lounge floor, where you can enjoy a wide selection of food and drinks throughout the day, something really good when traveling with children. In addition, the hotel has two restaurants that offer excellent quality cuisine, ideal for those looking to enjoy a memorable culinary experience.
The staff is distinguished by their friendliness, and the option of late check-out for a reasonable fee is perfect for those who wish to make the most of their stay.
In short, an experience that combines comfort, impeccable service and details that make a difference.
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Zona lounge que entra con la suite ejecutiva y reservar bus al aeropuerto.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The main advantage of this hotel is the proximity to the airport. Getting to the central part of Madrid or the convention center is relatively easy with constant taxis outside, but traffic can make the trip difficult. My group took advantage of the great conference space, multiple rooms with size flexibility. The hotel room was appropriate at this price point. Due to its remote location, we (along with many others) ate the hotel for several days instead of a 30-45 Euro taxi each way. In general, I found the food mediocre at the lobby restaurant, buffet, and at our privately catered function. In addition, the staff was quite slow at taking orders or bringing the check after requests. If the focus of the trip is work, or for a quick layover, this hotel meets the needs.
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Date of stay: October 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alberto Monton, Marketing at Madrid Marriott Auditorium Hotel & Conference Center
Responded Mar 27, 2024
Dear Da-juiceman, Thank you for taking the time to provide us with feedback about your recent stay and for choosing our hotel as your preferred destination in Madrid. Providing service to you was a pleasure. We are reviewing the comments regarding our F&B outlets with the corresponding department in order to take effective actions to ensure we continue offering memorable services to our valued customers in a timely manner. We look forward to the opportunity to welcome you again in the future, whenever your accommodation needs arise to offer a tailored-made experience which we are sure you will not regret. Best wishes, Social Media Marketing
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i go many times there and for the elite marriott members is a paradise yes it is near airport like 20 min from city it depends of what you want the price is good the executive lounge the best in the world if you go now to las vegas cocktail plus service plus obligatory tip is 30 usd in spain you get more for that i travel 195 countries and here you have free shuttle other places marriott westin transport in guam same distance is 120 usd rountrip in fiji westin is around 800 to 1500 per night and brunch is like 80 usd per person in madrid hotel the elite have breakfast and lounge access included a chair in the pool in las vegas is even 200 usd for a bed here is free like the airport transfer anyway staff is friendly and its clean
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Date of stay: October 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Without a doubt, I just added this hotel on my "go to/favorites" list. From the time you land in Madrid, a free shuttle is provided [you will have to call first; there is a list of hotels with phone numbers on the wall of the airport's bus/shuttle stop.]
Stayed here 3 wonderful nights. The hotel itself is humongous with a convention center. It is also primarily used by airline personnel. The rooms are comfy, with new modern amenities. Spacious bathroom with nice big shower area. Terry robes and slippers provided. Great wi-fi. Friendly professional front desk staff (shout out to Pablo!) .
Best of all is their amazing & fabulous breakfast! Yes it is 22 euros worth it! Everything you could possibly want including special requests/do it your way from the omelet chef. Open starting from 6am until 11 am - I love these hours (very early and very late). The restaurant employees work very hard constantly replenishing food items.
Far from city center... there is nothing surrounding the hotel (mostly industrial area) but exit at the rear doors of the hotel, and there is a Basque restaurant called Asador 7 de Julio that serves anything cow (steak, ribs, etc.) & tap your own cider from the huge barrels. It'll cost, depending on the time of day, an average 20 euros uber to downtown Madrid; approx 15 minutes.
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:enjoy the spa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nice spacious room, which was quiet and comfortable. The hotel is massive, with plenty of choice for bars/food. The valet was extremely helpful when we arrived with lots of luggage – offered guidance on rental returns at the airport and give a brief guide to the hotel on the way to the room. We would definitely stay here again should we find ourselves flying out of the airport in Madrid.
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We spent one night here to rest up before starting a road trip through Spain and only had to wait 10 minutes to catch the shuttle from the airport to the hotel. Once we broke through the sea of Mary Kay convention attendees that filled the hotel's entry way and lobby, check in was a breeze, and we were assigned a room at the very back of the hotel (which IS massive). We were concerned at first, but it worked out well as it was very quiet and felt like we were away from the convention. Our room was nice, modern, and clean.
We had drinks and a caesar salad at the bar. All were good, but service was slow, and our main server who disappeared at one point never came back.
When we checked in, we were lead to believe breakfast would be included with our stay, so we were a bit caught off guard at check out when we were told we'd been charged $28. Regardless, for $14 per person, we had a delicious breakfast that offered something for everybody. We weren't allowed to take luggage to breakfast (it had to be locked in a luggage room) which isn't a big deal, but had we known we would have left luggage in our room.
Upon departure, we avoided the shuttle, which had a very long backup already by 7 AM. Taxis were plentiful, so not a big deal, but it further added to the cost of our stay.
We would probably check out other smaller hotels in the area were we to return but still wouldn't hesitate returning for a short stay.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alberto Monton, Marketing at Madrid Marriott Auditorium Hotel & Conference Center
Responded Dec 4, 2023
Dear ShoreRunner, Firstly, we would like to express our gratitude for taking the time to provide us with feedback on your recent stay and for choosing our hotel as your preferred destination in Madrid. We have shared your comments with the different teams for them to be on track about our valued guests comments. It was a pleasure to have you as our guest, and we sincerely hope to have the opportunity to welcome you back to our hotel in the future, should your travels bring you back to Madrid. Best regards, Social Media Marketing
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We were looking for a hotel close to Madrid airport for one overnight stay. I was doubting between Marriott and Hilton since I am a member of both hotel brands. In terms of location, both hotels are equal to me, but I have eventually chosen Marriott because I simply sleep better on Marriott hotel's beds. My husband and I are both very satisfied with this choice. To start with, check in went very smoothly and fast. We had a relaxing light dinner by the Atrium Bar. It was very welcoming after a long day flight. Our room was very clean and comfortable. We had a very good sleep as we have hoped. The breakfast buffet was excellent. There were a lot of guests, but the restaurant has more than adequate capacity to accommodate the amount of guests. There were plenty of food choices with excellent quality. Hotel also offers free shuttle bus from and to the airport every half hour but we did not use it. Taxi ride from airport to hotel is about 25 euro and from hotel to airport is around 20 euro. Official taxi drivers are friendly and professional . There are plenty taxis at the airport and in front of the Hotel. So if you don't want to wait for the shuttle bus, the official taxis are the best option.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alberto Monton, Marketing at Madrid Marriott Auditorium Hotel & Conference Center
Responded Mar 27, 2024
Dear TravelWen, Above all, we want to thank you for taking the time to share the details of your recent stay with us and for choosing us as your reference hotel in Madrid. It was a pleasure to have you as one of our guests and to accommodate your needs as expected. We eagerly await the possibility of welcoming you again in the future, whenever you need accommodation services to continue offering personalized and customer care-driven services. Sincerely, Social Media Marketing
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The Madrid Marriott Auditorium far exceeded my expectations. Located close to Barajas international airport in Madrid, close to metro stations, with easy access to the city center. The hotel is extremely clean, very well maintained, and you can see that the management is to be congratulated. The social facilities are excellent, a great fitness gym, very well equipped, a swimming pool covered in winter and open in summer and a solarium open all year round. The breakfast is wonderfully tasty, it is definitely among the best in the Marriott hotel chain and one of the best I've ever been to, the buffet is super rich in options, with excellent quality of food and drinks, there are options for all tastes. This hotel has the best Lounge in the entire Marriott hotel network, a super pleasant, very comfortable environment with a buffet and drinks all day long, starting with breakfast, continuing the day with a buffet of salads, breads, cheeses, cold cuts , sweets, juices, water, red and white wine, the quality of the wine served is excellent, congratulations to the Lounge management, I can't mention a name, because everyone was spectacular, attentive, helpful and affectionate. The team, the staff at the Hotel Madrid Marriott Auditorium are much more than excellent professionals, they are wonderful human beings. It is worth it. Excellent value for money. I recommend.
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is located close enough to the airport and has a shuttle service that makes it convenient to guests. It is a big hotel with plenty of underground parking. The hotel installations are nice and the staff is very friendly and make you feel welcomed. I always stay at this hotel, but this time numerous issues at Champions Bar with my order, service and the way I was treated is not acceptable. I ordered Cajun wings with fries. Before ordering it took a long time for someone to come to my table and ask if I wanted to order. I asked for a menu because there were no QR stickers on my table. The waitress brings me a printed menu, walks away and while I am reading it, without asking for it snags the menu away from my hands and walks to the bar with it. Minutes later she returns it and tells me that she had to check something, she could have simply asked for it instead of pulling it away from my hands. I ordered my wings and specified Cajun style. Minutes later she comes back and asked me again if I wanted BBQ or Cajun and I specified again. When she brings me my order I begin eating and they were not Cajun, I called her, she acknowledged me, but didn't come to the table. I called her a second time, because the fries were not fully cooked and needed salt, same issue, never showed up. I ate my wings, not the fries and then some other lady with an Ipad came to my table and I asked for my check. Later that night I returned to Champions again and there was a sign at the entrance "Please wait here to be seated" so I stood there with my grandson for over 5 minutes and nobody showed up. A man wearing a suit who was behind the bar, who had seen me when I walked in, just waves his hand and tell me to just sit down, these manners are just not what Marriott stands for, if you are not going to greet a customer, remove the sign and problem solved. We ordered our food, they brought the food, but never saw my waiter again, so I had to ask another one for additional drinks. In the room, I wanted to have a coffee, and when I picked up the coffee cup, it was dirty, I picked up the second one and that one was also dirty. I took pictures of them, they were never replaced by room service.
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alberto Monton, Marketing at Madrid Marriott Auditorium Hotel & Conference Center
Responded Aug 12, 2024
Dear Ricktravel44, First of all, we would like to take this opportunity to thank you for taking the time to share the details of your past stay with us and for choosing us as your desired hotel destination in Madrid. We regret we have missed the mark in regards to our service standards on our Champions Bar and therefore, would like to express our most sincere apologies. Your feedback is very important to us in order to always keep improving our services, therefore, we have shared your comments with the corresponding teams to review what was mentioned. It was an honor having you with us again and we truly wish we can get the chance of having you once again with us in the future whenever your travel needs brings you back to Madrid and offer a top experience and service in our Champions Bar. Sincerely, Social Media Marketing
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I booked two different rooms I the hotel, arriving first in a suite with lounge benefits and pursuing the stay with a family member in a premium room.
If I compare to the last airport hotel visited, which was the méridien conference hotel in Dubai, there’s less of a luxury for sure, but staff is more polite (servants are always stressed about money in Dubai, specifically in restaurants and breakfast rooms, whenever they fear to miss the check). So this was finally as good as the other stay, and we really appreciated the location. The premium room was large and comfortable, the room service was excellent and fairly priced, and the breakfast overwhelming.
I took taxi cabs to the near outlet of las rozas (50 euro the one way trip) and used the shuttle to connect with the metro at the airport when willing to go to town ( maybe one more shuttle per day would have been great).
It’s a huge hotel ( a family friend visiting told us he prepared cinema shootings there due to the size of the location) but with good insonorisation and lay out, so we were never annoyed, even at breakfast, the size of the restaurant and display making of it an event each morning.
I will definitely return, even if I did was not upgraded or rewarded by a welcome gift ( we were two gold members sharing the same room).
I feel these benefits should never be claimed as a due ( this seems to be ruining the purpose of policy, specifically if you know that many Amex card users quickly reach the gold or platine level and thus, everybody claims! ). I understand the logic of the franchise and believe these benefits (aside of the little welcome gift maybe) should simply welcomed when hotel management has the opportunity to do so.
As I had another one month vacation planned, I used points (from Marriott loyalty membership), and find it was an excellent opportunity to be able to book a room this way. I will also definitely return if I have the opportunity of another break in Madrid. The hotel was really worth the stay.
Note for customers : the lounge is good and open all day.
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Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alberto Monton, Marketing at Madrid Marriott Auditorium Hotel & Conference Center
Responded Feb 1, 2023
Dear SoukeinaAllaf, First of all, we would like to take this opportunity to thank you for taking the time to share the details of your past stay with us and for choosing us as your desired hotel destination in Madrid. We are glad to know that you stay was up to standards and that we were abkle to provide you with the level of experience you deserve. We have shared your comments about the amenities with the corresponding department. It was an honour having you with us and we truly wish we can get the chance of having you once again with us in the future whenever your travel needs brings you back to Madrid to offer you another memorable stay. Sincerely, Social Media Marketing
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"The Madrid Marriott Auditorium Hotel & Conference Center provides airport shuttle service which is scheduled and complimentary. The shuttle service is available Mon-Sun: 04:00 AM - 02:00 AM1. You can contact the shuttle service by phone at +34 91 400-4400"
-from their website
There are more places to choose from in the Madrid area.
PRICE RANGE
C$181 - C$281 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
auditorium hotel madrid, madrid auditorium hotel, auditorium madrid hotel
LOCATION
SpainCommunity of MadridMadridRejas / San Blas - Canillejas
NUMBER OF ROOMS
869
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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