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Hotel Urban

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#20 of 446 Hotels in Madrid
Certificate of Excellence
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1,740 Reviews from our TripAdvisor Community

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Showing 1,043: English reviews
Los Angeles, California
Reviewed yesterday NEW

We thoroughly enjoyed our stay at the Urban. The whole experience was terrific, from check-in to room amenities to breakfast to room service. The staff was very nice and helpful. The check-in person was very helpful in helping us get a great room with a view of the main street within our room category. Everyone we encountered at the hotel...

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Helpful?
Thank gisathegato
Baltimore, Maryland
Reviewed 2 days ago NEW

Great location in the heart of Madrid's historic district. Easy walk to many locations. My wife convinced me to try the tourist bus and I found it an excellent means of transportation to everything significant. I last saw my wife in the Prado Museum...

Review collected in partnership with this hotel
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Thank James G
Dubai
Reviewed 3 days ago NEW

Excellent five star property in prime location. We really enjoyed our stay. Hotel is clean with amazing breakfast. Everything from room to lobby of hotel is well maintained and clean. Thank you for making our trip memorable..

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Thank thanseer_kp
Zurich, Switzerland
Reviewed 1 week ago

We booked a junior suite and got an upgrade to a suite. Thank's for that! We had a wonderful spacious suite, with fascinating art sculptures displayed in the room. The bed is very comfortable, the bathroom with a open standing bath tub and separate rainforest-shower is just great. The hotel is located in the heart of Madrid - few minutes...

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1Thank brucewife
DireccionDerbyHotels, subdirector at Hotel Urban, responded to this review

Dear guest, Firstly, I would like to thank you for writing these kind comments about us. We are very glad about knowing that you loved our facilities, location, and the service provided by our personal. We hope welcoming you in Madrid again. Best regards Antonio Martín Assistant Manager

Tel Aviv, Israel
Reviewed 1 week ago

All was really very close to perfect. The staff was very friendly helpful and attentive, the location is within walking distance to everywhere. The interior design of the public areas is beautiful, the rooms are little small but high quality and well equipped (although there was no coffee machine or other coffee/ tea facilities in our room). The bed and...

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Helpful?
Thank RaniM59
DireccionDerbyHotels, Subdirector at Hotel Urban, responded to this review

Dear guest, Firstly, I would like to thank you for writing these kind comments about us. We are very glad about knowing that you loved our facilities, location, and the service provided by our personal. We hope welcoming you in Madrid again. Best regards Antonio Martín Assistant Manager

Miami Beach, Florida
Reviewed 1 week ago

Sophisticated, excellent location, but overall best service in town. Everybody at the Urban make you feel special, they go out of their way to please you. One morning I told a guy in the bar that the chocolate truffles they had left in our room were fantastic and from then on everywhere I was, he made sure I had a...

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Helpful?
Thank Monica F
DireccionDerbyHotels, Subdirector at Hotel Urban, responded to this review

Dear guest, Firstly, I would like to thank you for your comment; for sure it will be helpful for our future guests. We are pleased to know that your experience with us has been satisfactory and you enjoyed your stay with us. Thanks to guest like you, we are due to work hard in order to exceed our guests’ expectations....

London, United Kingdom
Reviewed 1 week ago

we really enjoyed our 7 night stay at this property, true 5 star place. The staff were very friendly and helpful. Location is good with taxis easy to get out the front. Thank you for a great stay, we will be back

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Thank semirlaws
DireccionDerbyHotels, Subdirector at Hotel Urban, responded to this review

Dear guest, Thank you very much for choosing us for your last stay in Madrid. We are really glad to know that you had a pleasant stay with us and we thank you for your kind comments and remarks about our service. We hope to host you soon, Kindest regards Antonio Martín Assistant Manager

Zurich, Switzerland
Reviewed 4 weeks ago

Great location, excellent service, moderns stylish, different and very helpfull spanish stuff speaking perfectly different languages! Next time again, the place to be in madrid for bussiness, leisure ....

Review collected in partnership with this hotel
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Thank Giusseppe I
DireccionDerbyHotels, Subdirector at Hotel Urban, responded to this review

Dear guest, Thank you very much for these kind comments posted in this website about us. We are pleased to know that you loved our hotel and the service provided by our personal. We always do our best to provide our guests a great stay with us. We hope welcoming you in Madrid again. Kindest regards Antonio Martín Assistant Manager

Guimaraes, Portugal
Reviewed 12 December 2016

Very well situated. You can go everywhere in the center on foot in less than 20 min. With an exellent service and very confortable room Very good breakfast Extremely kind and professional staff I place I recomend for sure

Review collected in partnership with this hotel
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Thank FranciscoCLima
DireccionDerbyHotels, Subdirector at Hotel Urban, responded to this review

Dear guest, Firstly, I would like to thank you for writing these kind comments about us. We are very glad about knowing that you loved our facilities, location, and the service provided by our personal. We hope welcoming you in Madrid again. Best regards Antonio Martín Assistant Manager

Reviewed 7 December 2016

The tour company picked out this hotel and they picked a 5 star. Everything was electronic, including the remote control blackout drapes. First class all the way. Probably one of the nicest hotels in Madrid. Breakfast was supplied by the hotel and it was very nice. Lots of food, juices, pretty well anything that you could want. We would certainly...

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Helpful?
Thank dennism623
DireccionDerbyHotels, Subdirector at Hotel Urban, responded to this review

Dear guest, Thank you for these kind comments about us. We are pleased to know that you loved our hotel, our breakfast and the service provided by our personal. We always do our best to provide our guests a great stay with us. Looking forward to welcoming you, Kindest regards Antonio Martín Assistant Manager

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Staying in Huertas

Neighbourhood Profile
Huertas
Also known as Barrio de las Letras, Huertas was once home to prominent literary figures, Miguel de Cervantes and Lope de Vega among them. The neighbourhood is committed to celebrating its rich heritage: Calle Huertas itself is inlaid with quotes from celebrated authors, street names pay homage to them, and second-hand bookshops pervade. Huertas receives a fair amount of spillover from the center — side streets around Plaza Santa Ana take on a foreign party atmosphere at night, and you always see young backpackers navigating the streets — but as you descend into the neighbourhood, everything becomes a little more cramped and slightly less refined, and takes on more of an underground feel. Live music is at the heart of Huertas: by night, its subdued bars are ideal for meeting friends, sipping cocktails, and chatting quietly while enjoying jazz or singer-songwriter performances.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
A grand luxury five-star hotel located in the very heart of Madrid, in the museum triangle formed by the Museo del Prado, the Thyssen-Bornemisza Museum and the Queen Sofia Foundation and just a few minutes away from Paseo del Prado, Puerta del Sol and El Retiro park.Located in a newly constructed building in the heart of the financial, political, commercial and cultural centre of Madrid, the Hotel Urban won't fail to catch your interest.With a marked Art-Deco style and opting for avant-garde architecture, the Hotel Urban is a boutique hotel from the 21st century, urban, design and ideal for exacting lovers of luxury who shy from conventionality. A charming, modern design hotel that has already become a point of reference. It stands out not only in the hotel panorama but also among Madrid's dining establishments and nighttime entertainment venues thanks to Europa Decó and the Glass Bar.Services102 guest rooms: 78 superior rooms, 10 junior suite duplex, 5 junior suites, 8 suites, and 1 duplex loft suiteEuropa Decó gastronomic restaurantGlass Bar oyster barLa Terraza del Urban cocktail barEl Cielo del UrbanBreakfast buffetBreakfast until 1.00 pm24-hour room service and mini-barWi-Fi in all areasBusiness centreFunction rooms and spaces for events: Nagha room, Khemer room, Nefer room, Egyptian Museum, lobby/atrium, terrace-pool and suite 132Outdoor swimming pool and solariumGymEgyptian MuseumCollection of ancient artParkingLaundry and ironing serviceDisabled accessSmall dogs allowed ... more   less 

Additional Information about Hotel Urban

Address: Carrera de San Jeronimo, 34, 28014 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Huertas
Price Range: $241 - $458 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Urban 5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Madrid Urban Hotel
Hotel Urban Madrid
Urban Hotel Madrid
Hotel Style:
#3 Family Hotel in Madrid
#12 Business Hotel in Madrid
#15 Romantic Hotel in Madrid
#16 Luxury Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Urban staff and other travellers.
18 questions
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Dudley, United Kingdom
United Kingdom
1 month ago
3 months ago

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Questions? Get answers from Hotel Urban staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor, facing main street.”
 of 5 bubbles gisathegato, 16 Jan 2017 | Read review
“Book a suite”
 of 5 bubbles brucewife, 9 Jan 2017 | Read review
“I reccommend room 432 as it is larger than most of the regular rooms”
 of 5 bubbles RaniM59, 8 Jan 2017 | Read review
“Pick a room in the rear or pick a corner suite. Some suites have a mezzanine.”
 of 5 bubbles dennism623, 7 Dec 2016 | Read review
“There are differences between the suites as far as size and views. Make sure to ask questions.”
 of 5 bubbles , 12 Oct 2016 | Read review
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