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Santa Ana Apartamentos

04/06/2017 05/06/2017
1 room 2 adults 0 children
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Santa Ana Apartamentos
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182 Reviews from our TripAdvisor Community

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Showing 69: English reviews
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Reviewed yesterday NEWvia mobile

We were given a big apartment with a bed couch, two small beds and a double one for six people,so everything went well. The apartment has got all the facilities needed for a short stay: you can cook,wash dishes and have a nice shower. You can ask for an iron or hairdryer in the reception. The reception is open from...

Thank Noelia G
Manchester, United Kingdom
Reviewed 2 weeks ago

When wanting to know what this apartment looks like I would avoid judging this by their photos and look only at the travellers photos. Staff - the lady who met us and showed us to are room was very friendly and helpful. Cleanliness - no where near what I would be happy with, lots of hairs on the bed had...

Thank edgehill f
Reviewed 10 April 2017 via mobile

Myself and 9 others came here in a hen do. 5 per room. Upon arrival we were told that if we made any noise and receive complaints that we'd be charged 300 euros. We were given keys to our rooms and sent on our way. My apartment wasn't set up for 5 people so we panicked. Went back downstairs (down...

Thank aline1234
Reviewed 6 February 2017

My boyfriend and I had the most magical stay - our own little nook right in the centre of the city. Loved the apartment it was clean, lovely furniture, powerful shower and our balcony onto the street was great for people watching. There was a little noise at night sure, but it's all part of the buzz of this amazing...

Thank Sian M
santa ana a, Manager at Santa Ana Apartamentos, responded to this review

Thank you so much Sian. We were absolutely delighted to read your review :) Zuzanna

Barnsley, United Kingdom
Reviewed 18 August 2016 via mobile

Stayed in from 25th July till 1st August It was ok but beware credit card fraud Someone kept trying to withdraw money from the card I gave them when I booked the hotel Lucky that my bank refused and I cancelled credit card Told reception but they knew nothing but told me to contact booking com . Why should I...

2Thank emdad r
santa ana a, Manager at Santa Ana Apartamentos, responded to this review

Hello, and thank you for your review. Please note that you give your card number not only to Booking.com, our hotel, but also restaurants and shops. Credit card fraud happens everywhere - it´s enough that someone hacks a restaurants system. We don´t even store your card details. We get them directly from Booking.com´s extranet. Thank you.

Reviewed 20 July 2016 via mobile

I stayed at the Santa Ana apartments for 2 nights on Monday. Beautiful apartment, loads of room. The kitchen is large with more electrical a than my own kitchen. The bathroom was great, it comes with a power shower (with the jets of water from all angles) which was great. The only thing I would say is it is actually...

2Thank Luke M
santa ana a, Gerente at Santa Ana Apartamentos, responded to this review

Thank you!

Perth, Australia
Reviewed 29 June 2016

We knew Madrid would be more expensive than Seville and Granada, where we'd been previously but I'm glad we didn't have to stay more that four nights in this apartment. It was clean but could do with a little loving care. They claimed a patio which was actually locked off and inaccessiable. Pleasant reception staff. The location was very central...

Thank Chris W
santa ana a, Manager at Santa Ana Apartamentos, responded to this review

Thank you! We are working on the ¨little loving care¨part I assure you. It´s a process. What is called a ¨patio¨in Spain is mostly a well, sometimes a little more than that. But that is very common, every building has a ¨patio¨for hanging out the washing mostly. It has a very practical purpose. Thank you for your feedback though! We´re...

Reviewed 11 May 2016 via mobile

The web designer of these apartments should win an award as he is clearly talented in the showing what is not true. The apartments look nothing like the actual rooms. The room are so basic I felt like I was in a prison, the wifi was not working and it was clearly not a room that would make anyone happy....

2Thank Rachad D
Wolverhampton, United Kingdom
Reviewed 3 May 2016

Absolutely loved my stay in Madrid . These apartments would have been perfect if the noise from the Square had'nt been so close other than that it was a cheap stay so I'm not really moaning about the apartment at all just the Square. Take ear plugs for when you sleep as you will need it. Good location not far...

2Thank blueygreeneyes
Milan, Italy
Reviewed 13 December 2015 via mobile

Watch out. This place is nothing like the cure pictures shown on their website nor on booking. Too many Cons winning over the Pros! Pro: Locations is great Cost is alright for an apartment considering that you Might divide the cost with your mates! Perfect for a stag-do or party time! Cons: Dirty - squeezy bed - dark - bad...

4Thank Epi1975

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04/06/2017 05/06/2017
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Staying in Huertas

Neighbourhood Profile
Also known as Barrio de las Letras, Huertas was once home to prominent literary figures, Miguel de Cervantes and Lope de Vega among them. The neighbourhood is committed to celebrating its rich heritage: Calle Huertas itself is inlaid with quotes from celebrated authors, street names pay homage to them, and second-hand bookshops pervade. Huertas receives a fair amount of spillover from the center — side streets around Plaza Santa Ana take on a foreign party atmosphere at night, and you always see young backpackers navigating the streets — but as you descend into the neighbourhood, everything becomes a little more cramped and slightly less refined, and takes on more of an underground feel. Live music is at the heart of Huertas: by night, its subdued bars are ideal for meeting friends, sipping cocktails, and chatting quietly while enjoying jazz or singer-songwriter performances.
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  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Airport Transportation
  • Multilingual Staff
Official Description (provided by the hotel)
Santa Ana Apartamentos is an apartment building located almost but not quite in Plaza Santa Ana. We have 29 units, all non smoking, at your disposal: they vary from studios for 2 guests to family apartments for up to eight guests. Most of our apartments look our on the street but some face the interior patio, thus they are quiet but a bit darker than others. We have apartments on the ground, first, second and third floor. There are 17 steps leading up to the elevator which starts running between floors. We don not have a 24 hour reception. We accept pets - small dogs and other creatures are welcome for a small fee. We also have an airport shuttle availble 24/7. All of the units are non smoking. ... more   less 

Additional Information about Santa Ana Apartamentos

Address: Calle Nunez de Arce 14, 28012 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Huertas
Hotel Class:3 star — Santa Ana Apartamentos 3*
Number of rooms: 29
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Santa Ana Apartamentos staff and other travellers.
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Questions? Get answers from Santa Ana Apartamentos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“take ear plugs for when you sleep”
blueygreeneyes, 3 May 2016 | Read review
“Don't stay there”
438nickyg, 15 Sep 2015 | Read review
“Get a room with a balcony if you like light! Although the street can be a little noisy at weekends.”
383EllieS, 29 Jul 2015 | Read review
“For us, sleep was far more important than a view, so we asked for and got a quiet apartment on the basement level towards the middle of the building.”
contactcarmel, 13 May 2015 | Read review
“If you want to sleep at night don't stay in a room with a view to the outside street.”
Bicycle_Audrey, 28 Jul 2014 | Read review
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