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Iberostar Las Letras Gran Via

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#40 of 444 Hotels in Madrid
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Iberostar Las Letras Gran Via
Iberostar Las Letras Gran Via
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1,502 Reviews from our TripAdvisor Community

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A TripAdvisor Member
1 review
2 helpful votes
Reviewed 1 week ago via mobile

Been meaning to write a review for years. Went there for business with another colleague. She got a great room with views. I got a room with no windows and a view of the elevator inside. The most depressing room i have ever seen. Avoid.

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Helpful?
2Thank A TripAdvisor Member
IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Guest, We are very disappointed to read the details of your recent business trip with us at IBEROSTAR Las Letras Gran Via and although an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. As we are sure you are aware, we have many different room types at...

Reviewed 1 week ago via mobile

After planning a trip to our house in Spain the weather decided to make sunbathing a no go. Not to be defeated we decided to use our house as a base and head off for a road trip and two days in Madrid. We selected the deluxe double with terrace and hot tub that gave us amazing views. The hotel...

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Helpful?
Thank Chris D
IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Chris, We want first of all that you know we are really pleased that you had such an excellent holiday with us at IBEROSTAR Las Letras Gran Via and we want to thank you for choosing Tripadvisor as your method for sharing your experience with others. As we strive to meet the needs of our guests every day and...

Sao Paulo, SP
Reviewed 1 week ago

Excellent location, you can do everything by metro or walking. Our room was at the 5th floor, and was very charming with French poems written at the walls and very clean. Beds were comfortable, breakfast with plenty of options and staff very helpful. If you plan to rent a car, the parking lot is located at Plaza de Sevilla, 3...

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Helpful?
Thank mmellyme
IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Guest, We would like first of all to thank you for your most appreciated review of IBEROSTAR Las Letras Gran Via. Our aim is to create a particularly pleasant atmosphere for our guests with our numerous services in our beautifully designed hotel so your words confirming our success are very important to us. We will definitely extend your praise...

Paris, France
Reviewed 2 weeks ago

I have spent one night at this hotel during a business trip. Nice surprise : an updgrade to a really nice and spacious suite ! I had to call the reception cause few things were not working in the room but aside from this everything has been a pleasure. Good mention for the kindness of the staff and the good...

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Helpful?
Thank Flami1990
IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Guest, We are very pleased to read that you had such a pleasant time in our hospitality at IBEROSTAR Las Letras Gran Via and want to thank you for using Tripadvisor to share your experience with others. The fact that we were able to offer you a great holiday experience is extremely pleasing and we are working hard to...

San Diego, California
Reviewed 2 weeks ago via mobile

Hotel is in perfect location if you want to explore the city. Staff extremely friendly. Rooms small, quaint, clean. Easy access to surrounding sites. Will be back! Across the street is a nice simple breakfast spot.

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Helpful?
Thank pa_des30
IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Guest, We want first of all that you know we are really pleased that you had such an excellent holiday with us at IBEROSTAR Las Letras Gran Via and we want to thank you for choosing Tripadvisor as your method for sharing your experience with others. As we strive to meet the needs of our guests every day and...

Mooloolaba, Australia
Reviewed 2 weeks ago

Stayed here for two nights during a recent business conference. Good clean hotel, staff helpful and friendly. Room decent size. Faced onto the main road and although double glazed, heard the traffic but not enough to disrupt. The reception desk could do with an upgrade, but this did not detract from an enjoyable stay. Good location to walk to many...

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Helpful?
Thank clark b
IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Guest, We would like first of all to thank you for your most appreciated review of IBEROSTAR Las Letras Gran Via. Our aim is to create a particularly pleasant atmosphere for our guests with our numerous services in our beautifully designed hotel so your words confirming our success are very important to us. We will definitely extend your praise...

cleveland
Reviewed 3 weeks ago

Just returned from a wonderful 6 night stay in Madrid at the Iberostar Las Letras. Great location on the Gran Via. Easy walking distance to most sites and entertainment with Metro sites also near. Very nice breakfast was included and this a great way to start the day. Room very clean. Staff was very helpful with a special shout out...

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Helpful?
Thank laurel23
IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Guest, We want first of all that you know we are really pleased that you had such an excellent holiday with us at IBEROSTAR Las Letras Gran Via and we want to thank you for choosing Tripadvisor as your method for sharing your experience with others. Our staff will be particularly pleased by your praise, the entire team is...

Michigan
Reviewed 3 weeks ago

Location: -the hotel is located near the beginning of Gran Via -it is in within walking distance of all the major sites in Madrid, I don't think we walked more than 15 minutes to get to any of the major plazas and sites we wanted to see... I'd say it was closest to Plaza Sol -very convenient spot -about a...

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Helpful?
Thank rjbelle
IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Guest, Firstly we want to thank you for choosing IBEROSTAR Las Letras Gran Via for your recent visit to Madrid and for sharing your experience with us and the readers of Tripadvisor. We are really happy to read your enthusiastic comments about our prime pillars we set in place to insure splendid vacations for our guests´. Fantastic locations, helpful...

Dublin, Ireland
Reviewed 3 weeks ago

The hotel is situated on the Gran Via within walking distance of attractions and shops. Rooms are large and comfortable - I particularly liked the wooden floors. Rooms at the front can be noisy from the traffic but have small balconies which is nice. Staff are friendly. There is a reasonably well equipped gym which staff will open early if...

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Helpful?
Thank Paul M
IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Paul, We want you to know that the description of your stay with us at IBEROSTAR Las Letras Gran Via is very helpful and we thank you for providing your rating. Although your comments show that in most areas we are on the right track with our numerous efforts and our detailed service, we have taken your feedback regarding...

Reviewed 4 weeks ago via mobile

We have stayed at the hotel for four nights and it was over every expectations. The location of the hotel is perfect andThe staff was kind and welcoming and we've enjoyed the breakfast a lot too. So to sum up, a very recommended hotel for every visit in Madrid.

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Helpful?
Thank מתן ג
IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Guest, We want first of all that you know we are really pleased that you had such an excellent holiday with us at IBEROSTAR Las Letras Gran Via and we want to thank you for choosing Tripadvisor as your method for sharing your experience with others. As we strive to meet the needs of our guests every day and...

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Staying in Centro

Neighbourhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The IBEROSTAR Las Letras Gran Vía is an avant-garde hotel standing on Gran Vía, Madrid. It has the character of a place for literati and seductive services that include informal haute cuisine, guestrooms with terrace whirlpool tub, parking in the area (charge applies) and fitness room, among others. Boasting an excellent location in Madrid, the IBEROSTAR Las Letras Gran Vía makes the perfect base to explore the theatres and musicals on Gran Vía, the museums of the Spanish capital and the nooks and crannies in Barrio de las Letras (Literary Quarter). Stay in a special, charming hotel on Madrid’s Gran Vía. The IBEROSTAR Las Letras Gran Vía is all ready for you. Charming hotel in Madrid: The IBEROSTAR Las Letras Gran Vía Hotel has a pleasant, alluring atmosphere, created by the historical façade of the building, the impressive coffered ceilings, the majestic staircase and the lean décor taking advantage of natural light. Guestrooms for perfect rest: The IBEROSTAR Las Letras Gran Vía Hotel has modern rooms where design is at the service of comfort for a holiday or a business stay in central Madrid. Snug beds, huge windows, whirlpool tub, terrace, and quotes on the walls given by the most outstanding writers and intellectuals. In addition, full room service until 11pm. A culinary hotel on Gran Vía. The IBEROSTAR Las Letras Gran Vía offers scrumptious dining options in a relaxed, carefree atmosphere in the heart of Madrid. The casual haute cuisine you can get at Al Trapo restaurant or Bocablo lounge bar is like a slice of Madrid in your mouth. Ático 11: Located on the seventh floor of the IBEROSTAR Las Letras Gran Vía Hotel, Ático 11 is an exclusive venue on Madrid’s Gran Vía where you can get wonderful views of the city centre’s skyline as you sip a cocktail, grab a bite and listen to DJ music (Available only during the summer season). Free premium Wi-Fi: Connect to the Internet with Iberostar. The hotel offers exclusive free premium Wi-Fi in all its facilities. A fine connection – 3.5Mb in up to 3 devices – to use during your stay. Enthusiastic and elegant event planning: The IBEROSTAR Las Letras Gran Vía has several rooms to hold events, corporate meetings, press conferences, interviews, photo shoots, wedding parties and other special celebrations. Contact the hotel’s staff if you are interested in holding your event here. Perfect base to explore Madrid: Given its extraordinary location in Madrid, the IBEROSTAR Las Letras Gran Vía invites guests to explore the main tourist sights in the city: Barrio De Las Letras, Gran Vía, world-class museums like El Prado or the Reina Sofía, theatre shows and musicals on Madrid’s main entertainment thoroughfare. Experience Madrid staying at the IBEROSTAR Las Letras Gran Vía. ... more   less 

Additional Information about Iberostar Las Letras Gran Via

Address: Calle Gran Via 11, 28013 Madrid, Spain (Formerly Hotel de las Letras)
Region: Spain > Community of Madrid > Madrid > Centro
Price Range: $168 - $506 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Iberostar Las Letras Gran Via 4*
Number of rooms: 109
Reservation Options:
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Also Known As:
De Las Letras Hotel
De Las Letras Madrid
Hotel De Las Letras Madrid
Hotel Style:
#21 Business Hotel in Madrid
#26 Family Hotel in Madrid
#32 Luxury Hotel in Madrid
#40 Romantic Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Las Letras Gran Via staff and other travellers.
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Questions? Get answers from Iberostar Las Letras Gran Via staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room overlooking the main street”
 of 5 bubbles LynneChris, 6 Dec 2016 | Read review
“The rooms looking onto the Gran Via are amazing”
 of 5 bubbles V9970ALandreat, 10 Nov 2016 | Read review
“3rd floor rooms even numbers predict the main street”
 of 5 bubbles EyalA_11, 24 Oct 2016 | Read review
“room 613 is away from the noise of gran via and gets the sun outside all day and night”
 of 5 bubbles Dawn74nel, 2 Oct 2016 | Read review
“Rooms facing the front of the hotel.”
 of 5 bubbles mariamachadodsouza, 17 Aug 2016 | Read review
5 of 5