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    Petit Palace Puerta Del Sol

    Calle Arenal 4, 28013 Madrid, Spain
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    2017-12-03 2017-12-04
     4 people are viewing this hotel
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    US$119
    US$124
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    Traveller (262)
    Room & Suite (273)
    Dining (51)
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    Overview
    • Excellent33%
    • Very good45%
    • Average14%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “puerta del sol” (52 reviews)
    “great location” (55 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Concierge
    Wheelchair Access
    Dry Cleaning
    3.0 Star Hotel
    All hotel details
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    Hotel Francisco I
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    Petit Palace Opera
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (959)
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    1 - 5 of 253 reviews

    Reviewed 1 week ago via mobile

    This small hotel is located a few meters from Plaza del Sol. The reception people is very sympathetic and helpfull. Rooms are Ok. The offer a mini bar but a coffee machine is missing. A double room is not suitable for two persons with baggage......More

    Thank JCA10000
    Reviewed 2 weeks ago

    We were able to enjoy exploring Madrid from this very central hotel. It was beautiful inside, very clean and comfortable. I needed some help with the in-room safe and Reception responded very quickly by sending apppropriate people to room and the problem was solved. A...More

    Thank jennieoliver136
    Reviewed 3 weeks ago

    The windows to the street are sound-proofed but the door to the hallway is a joke. Luckily, there weren't any noisy guests during our stay. The breakfast buffet is OK but it is very cramped--no fun if the hotel is even half-full. Friendly staff.More

    Thank Jens A
    Response from Ana S, General Manager at Petit Palace Puerta Del SolResponded 2 weeks ago

    Dear Jens Thank you very much for you comment about our Hotel Petit Palace Puerta del So.l Without doubt, feedback like yours encourages us to continue working hard. We are glad to know that you had a good stay with us and that our services...More

    Reviewed 4 weeks ago via mobile

    It's a clean nice very centrally located hotel. Rooms are cleaned everyday. Good housekeeping. No great view from my window #602 but i m not disappointed. If ur looking at clean neat cozy hotel in central location go fr this.More

    Thank ppoojab
    Response from Ana S, General Manager at Petit Palace Puerta Del SolResponded 3 weeks ago

    Dear Guest, Thank you for your very complimentary review of Petit Palace Puerta del Sol. We are glad to hear you have enjoyed our location, rooms and services. Our guest’s satisfaction is our objective. I look forward to meeting you upon your return. Kindest regards....More

    Reviewed 4 weeks ago

    I forgot 2 pieces of very expensive clothing in my hotel room. 10 days and 30 phone calls later, I have not been able to get information as to whether the clothes were found in my room and whether it would be possible to have...More

    Thank Payton_Sil
    Response from Ana S, General Manager at Petit Palace Puerta Del SolResponded 4 weeks ago

    Dear Payton, I would like to thank you for taking the time to send us your comment about your stay in our Hotel. I regret that no one has answered you about your forgotten clothes. I send you my contact so that you can contact...More

    Hotel Francisco I
    1,761 reviews
    #66 of 438 hotels in Madrid
     
    Hotel Moderno
    1,187 reviews
    #86 of 438 hotels in Madrid
     
    Petit Palace Opera
    990 reviews
    #149 of 438 hotels in Madrid
     
    Petit Palace Posada del Peine
    1,039 reviews
    #99 of 438 hotels in Madrid
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    Details
    • Price range
    • US$86 - US$216 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 64
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Agoda, Orbitz, Hotels.com, Expedia, Splitty, Ctrip TA, Priceline, Hotwire, TripOnline SA, Evoline ltd, getaroom.com, HotelQuickly and Cancelon so you can book your Petit Palace Puerta Del Sol reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Community of Madrid >
    • Madrid >
    • Centro
    • Also Known As
    • Petit Palace Puerta Del Sol Hotel Madrid
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    Traveller (262)
    Room & Suite (273)
    Dining (51)
    Hotel & Grounds (208)
    Bathroom (28)
    Business Centre & Event Rooms (1)
    Nearby
    Centro
    Expansive plazas, local and foreign crowds, street
    performers, colorful lights, window shopping,
    restaurant signs promising the best paella, ham, and
    churros con chocolate- this is downtown Madrid, a
    collection of plazas interconnected by a network of
    side streets. Some of these side streets are wide
    pedestrian shopping routes, and some are hidden, so
    it's possible to duck in and out of the bustle as
    ...More
    Petit Palace Posada del Peine
    1,039 reviews
    .15 km away
     
    Petit Palace Opera
    990 reviews
    .11 km away
     
    Hotel Francisco I
    1,761 reviews
    .19 km away
     
    Hotel Moderno
    1,187 reviews
    .02 km away
     
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    Wok to Walk
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    ladybug3212017
    30 July 2017|
    AnswerShow all 3 answers
    Response from Luis Francisco C | Reviewed this property |
    The bathroom doors are fully frosted. As well as the one surrounding wall to the bathroom. It's a bit of an odd feeling though. I'd still suggest staying at a higher end hotel. My experience wasn't all that satisfactory.
    0
    Votes
    Lydia R
    3 June 2016|
    AnswerShow all 4 answers
    Response from Leticia G | Property representative |
    Dear all: Thank your for taking your time to share your opinion about Petit Palace Puerta del Sol. H R, in all of our rooms there are minibar and air conditioning since April and it depends of the weather but maybe till... More
    0
    Votes
    Google Translation
    Tejas_13
    14 February 2016|
    Answer
    Response from Tejas_13 |
    I've booked this hotel for family trip, but now worried because of your last two reviews about smell in family rooms and leaks in toilets
    0
    Votes
    Room Tips
    "Enjoyed the afternoon sun with the roof terrace"
    Read review
    "Our room was on the street side, but still very quiet. Some of the more expensive rooms have balconies, which..."
    Read review
    "This is a nice hotel with a great location in the city centre of Madrid."
    Read review
    "I had a good experience overall."
    Read review
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