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Petit Palace Puerta Del Sol

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Calle Arenal 4, 28013 Madrid Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (434)
360
Panoramas (33)
Room & Suite (237)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 21-01-26 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Petit Palace Puerta Del Sol
Updated 21-01-26 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#92 of 479 hotels in Madrid
Location
Cleanliness
Service
Value
Travellers' Choice
The Hotel Petit Palace Puerta del Sol is a hotel in the Puerta del Sol of Madrid, with an ancient XIX century facade, perfectly combining innovation and tradition. Relax in a comfortable hotel nearby the Puerta del Sol, Madrid, with a large range of services: Free Wifi, press, breakfasts.
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Property amenities
Free High Speed Internet (WiFi)
Breakfast available
Bicycle rental
Bicycles available
Children's television networks
Car hire
Baggage storage
Concierge
Wifi
Breakfast buffet
Special diet menus
Taxi service
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Private balcony
Safe
Laptop safe
Minibar
Flatscreen TV
Hair dryer
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, Spanish

Location

Full view
100Great for walkers
Grade: 100 out of 100
1034Restaurantswithin 0.5 km
284Attractionswithin 0.5 km
1521Reviews36Q+A80Room tips
Traveller rating
  • 634
  • 606
  • 179
  • 67
  • 35
Time of year
Traveller type
Language
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Selected filters
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  • English
Popular mentions
Tet offensive1968 wrote a review Apr. 2020
Jersey City, New Jersey129 contributions30 helpful votes
+1
My wife and I stayed at Petit Palace Puerta del Sol. It was a perfect location. Walking distance to major transportation, shopping mall, supermarket, shops and restaurants. Friendly and knowledgeable concierge including Ana, Leticia, Juan Carlos, Sonia, Vanessa and cleaning staff. WiFi Hot Spot available for easy navigation. A great big thank you to Ana Sanz for exceeding our expectations and helping us with all our needs. Will return again next year. I highly recommend this hotel. God Bless 😃
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Date of stay: March 2020Trip type: Travelled as a couple
3 Helpful votes
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Response from Ana Sanz, Director General at Petit Palace Puerta Del Sol
Responded May 21, 2020
Dear Ezmorales76, We would like to thank you for taking the time to send us your comment about your stay in our hotel, which is located in the heart of Madrid. It is very nice to hear that you were happy with our locations and our services. We are really gladfull about your personal experience and about the way our employees had treated you. Without doubt, our guest’s satisfaction is our objective. I will pass along your congratulations to the entire hotel staff, Leticia, Juan Carlos, Sonia, Vanessa... Thank you for keeping us in mind and we are looking forward to welcoming you back. Kind regards. Ana Sanz Host ana.sanz@petitpalace.com
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Phi Somchai wrote a review Mar. 2020
Bangkok, Thailand3495 contributions905 helpful votes
We enjoyed staying here as the location is excellent. The hotel is close to the subway station and many attractions are within walking distance. You can find lots of historical restaurants and bars nearby. Our hotel room was modern and clean. The breakfast selection was very good too. Very simple but freshly prepared and well presented.
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Date of stay: February 2020Trip type: Travelled as a couple
2 Helpful votes1 Repost
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Response from Ana Sanz, Director General at Petit Palace Puerta Del Sol
Responded Mar. 25, 2020
Dear 588phis, We would like to thank you for taking the time to send us your comment about your stay in our Hotel, located in the center of Madrid. It is very nice to hear that you were happy with our romos, our services and our buffet breakfast. Hope to see you again very soon. Kind regards. Ana Sanz Host ana.sanz@petitpalace.com
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barbaraZ1009CC wrote a review Feb. 2020
Minneapolis, Minnesota8 contributions17 helpful votes
I stayed at this hotel in January, 2020 for 4 nights. The room was a tad small' but the staff was excellent and the breakfast very tasty with a buffet that varied daily and had delicious fruits. Vonossa gave me violet candies when I left and said that they signified Madrid. Location is excellent next to the Sol metro.
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Date of stay: January 2020
Location
Service
Sleep Quality
Room Tip: Higher floors and perhaps away from main boulevard area...it would be quieter.
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2 Helpful votes1 Repost
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Response from Ana Sanz, Director General at Petit Palace Puerta Del Sol
Responded Feb. 29, 2020
Dear BarbaraZ1009CC, Thank you very much for you comment about our Hotel Petit Palace Puerta del Sol, and we are pleased to know that we met your expectations and that our location. It is very nice to hear that you were happy with our breakfast and our staff. We will congratulate Vanesa. Hope to see you again very soon. Kind regards. Ana Sanz Host ana.sanz@petitpalace.com
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janine p wrote a review Feb. 2020
1 contribution1 helpful vote
Very good hotel close to all interesting sites. We could walk everywhere. The staff was helpful and spoke good english which made it easy to get information. Hotel is on the busy Calle Arenal which is a pedestrian zone but once in your room all the noise from the roaf is cut off so you can have a good night's rest
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Date of stay: February 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from Leticia G, Experience Manager at Petit Palace Puerta Del Sol
Responded Feb. 17, 2020
Dear janinep914, first of all, many thanks for sharing so nice comments about us! We are so glad to know that you have enjoyed our location in the city centre. We are really closed to all main attractions. Also, our area is plenty of shops and restaurants. We are so happy that our staff could assist you in English, we will share your comments with all of them. We hope that you decide to visit us again soon. Best regards Leticia Gutiérrez Experience Manager 915210542 leticia.gutierrez@petitpalace.com
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Nivia R wrote a review Feb. 2020
7 contributions7 helpful votes
Excellent location, within walking distance to main spots,restaurants and transportation. Within walking distance to Puerta del Sol, Plaza Mayor. Rooms are small, but are clean and quiet. Professional staff and very helpful.
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Date of stay: November 2019Trip type: Travelled solo
1 Helpful vote
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Response from Leticia G, Experience Manager at Petit Palace Puerta Del Sol
Responded Feb. 16, 2020
Dear Nivia R. many thanks for your excellent comments! We are so glad to know that you have enjoyed our location in the city centre. It is a pleasure to know that you have delighted our services and facilities and specially the customer service from our staff! We hope that you come back soon. Leticia Gutiérrez Experience Manager 915210542 leticia.gutierrez@petitpalace.com
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PRICE RANGE
US$78 - US$194 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
petit palace puerta del sol hotel madrid
LOCATION
SpainCommunity of MadridMadridSol / Centro / Austrias
NUMBER OF ROOMS
64
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Frequently Asked Questions about Petit Palace Puerta Del Sol
Which popular attractions are close to Petit Palace Puerta Del Sol?
Nearby attractions include Plaza Mayor (0.3 km), Mercado San Miguel (0.4 km), and Five Mon-keys Escape Game (0.2 km).
What are some of the property amenities at Petit Palace Puerta Del Sol?
Some of the more popular amenities offered include free wifi, breakfast buffet, and dry cleaning.
Which room amenities are available at Petit Palace Puerta Del Sol?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Petit Palace Puerta Del Sol?
Guests can enjoy breakfast during their stay.
What are some restaurants close to Petit Palace Puerta Del Sol?
Conveniently located restaurants include Restaurante DCorazon, Steakburger Arenal, and Gramabar.
Is Petit Palace Puerta Del Sol located near the city centre?
Yes, it is 0.5 km away from the centre of Madrid.
Are any cleaning services offered at Petit Palace Puerta Del Sol?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Petit Palace Puerta Del Sol?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Petit Palace Puerta Del Sol?
Many travellers enjoy visiting Royal Palace of Madrid (0.8 km), Plaza Mayor (0.3 km), and Museo Cerralbo (1.1 km).
Is Petit Palace Puerta Del Sol accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.