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Novotel Madrid Center

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Novotel Madrid Center
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729 Reviews from our TripAdvisor Community

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Showing 210: English reviews
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Malaga, Spain
Reviewed yesterday NEW

Convenient location, only minutes away from a Corte Ingles shopping mall and metro station Goya, which sets you less than 20 minutes away from the center. Rooms very comfortable, with a nice bathroom, but with shower only, no bathtub, unfortunately, hence the 4 stars instead of 5. Breakfast buffet is excellent, with a vast choice, from croissants to eggs and...

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Thank Philippe R
Plymouth, United Kingdom
Reviewed 2 days ago NEW

Stayed here for 2 nights with family and it was a great hotel - staff were welcoming and the rooms are well-sized and comfortable. Be aware that there is a 25-30 minute walk to the centre of Madrid / Gran Via, which was fine for us because there's so much to see en route! You can also really easily get...

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Thank Ludders27
Reviewed 4 days ago NEWvia mobile

Rooms were clean and spacious, the bar was lively and the staff was great. Everybody I've met that was working in the hotel actually looked happy. In contrary of the hotel's name, it isn't really located in the center. But in the neighbourhood there's enough to see and experience. I will certainly come back to this place!

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Thank Tom R
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

Gorgeous Tom! Thanks a lot for your amazing feedback, as you already said we love our job and we enjoy all days here working(or at least we try ;) WE ARE HAPPY! Why not? We believe in the Easylinving in our hotel. Lets do it today, and lets do today the most special day! Come back soon Tom, we will...

Bristol, UK
Reviewed 6 days ago NEWvia mobile

Stayed here for 2 nights. The hotel is very well situated although a little way (approx 30 minute walk) from the centre of Madrid. It's a fab walk to Gran Via and the Royal Palace as you pass by so much amazing architecture. It's a 5 minutes walk to Retiro Park and is very well located if you catch the...

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Thank Ahallen_10
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

Good morning Ahallen_10! Great feedback, its nice to know that you enjoy your stay and like our hotel. We want you to feel as at home, come back soon we will be waiting for you ;) Best wishes from Spain, and remmember: For us, when you are in Madrid, you are from Madrid! Take care, Lucía S.

East Kent
Reviewed 6 days ago NEW

On a business trip so not much time to explore, but good location near restaurants, shops. Room very nice size, comfy beds with good bedding and pillows, lovely shower! Friendly staff, good breakfast and lunch, plenty of no meat options. Spacious lobby, good wifi and macs available for printing boarding passes etc, Meeting rooms very good, conference facilities were very...

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Helpful?
Thank Shmaggle
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

Wow Shmaggle!!! Such an am@zing feedback, its great to start the day with this wonderfull "coffee". The best for us to continue improving is having the satisfaction of the well- done job, and reading this kindly comments really make us happy. THANK YOU, and please come back soon, its our pleasure! Best wishes from Madrid, Lucía S.

London, United Kingdom
Reviewed 1 week ago via mobile

Had a great time with my family last week and would like to say thank you to all the lovely staff. They went above and beyond to make us feel welcome. When we booked it a month ago we weren't sure of how baby-friendly the hotel was. Even though it doesn't have a big play area, my little one was...

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Thank Martcjxhsh
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

WE LOVE YOU! Thanks for your feedback and sinceraly recomendation, it was a lovely pleasure to have you these days in our hotel. Hope you had a nice flight back home, and also a great welcome back from your little cat ;) We will never forget you, maybe next time we see each other, you come 4 instead of 3!...

Reviewed 1 week ago

We often book Novotel for the excellent children facilities. In Novotel Madrid, the kids area had an Xbox that didn't work and a bucket of lego style bricks. Very poor.The hotel pre-authorized GBP460 from my credit card on top of my bill payment - which I cannot use currently. I called 3 times already with full information and they haven't...

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Thank Evan P
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

Dear Evan, Sorry for the inconvenience that you had, we are so sorry about it, this is not usual in our hotel. We hope you could visit us again to regain your trust. Thanks for your opinion, and we wish you a nice day. Kind regards, Lucía S.

Copenhagen, Denmark
Reviewed 1 week ago

I joined a congres thursday to sunday. All was kept in this hotel. They have very good meeting facilities. The hotel and restaurant is very fine and clean. And walking distance to center. Prado Museum appr. 2 kilometers away

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Thank Richardt H
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

Thanks a lot Richardt! So hope you enjoyed a lot with us (even if you were working in a congres), and also hope you like Madrid, here as you know we have so close museums, Retiro Park, amazing shopping área, cool restaurants and beutiful people everywhere! We want you to come soon, to visit us again!!! Have a great day...

Bat Yam, Israel
Reviewed 1 week ago

It's a fully renovated hotel with a beautiful and modern design. Rooms are spacious and very clean. A wonderful place to stay for leisure and business. The hotel boasts a great convention center with modern technology and amenities.

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Thank ElenaPa12
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

ElenaPa12! Thanks a lot for your feedback, you are right! Here in our hotel we make a lot of events in diferents spaces, like in the big convention center but we also have other meeting rooms, and actually we are finishing our rooftop meeting rooms close to the gym and swimming pool ;) Its going to be amazing! Come back...

Reviewed 1 week ago via mobile

Madrid was our final stop on our 21 day Globus tour of Portugal, Spain, and Morocco. The Novotel is a good hotel. The rooms are clean, and the staff is friendly. However the rooms are a little bit small, and the location of this hotel isn't ideal. It's a bit of a ways from the city centre. It takes about...

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Helpful?
Thank enjoyinglife1981
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

Good morning enjoyinglife1981! It was a pleasure to have you here with us, we are sorry you did not found very adequate our location, this is not what customers usually tell us so we are really sad to hear it. Hope you had a nice stay during your final stop here in Madrid, as you know !"When you are in...

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Staying in Barrio de Salamanca

Neighbourhood Profile
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights frame the neighbourhood of Barrio Salamanca. With beautiful condominium buildings that make up most blocks in this area, this part of town is refined and quiet. It is also host to a few of the city's large shopping avenues, including Calle Serrano and Calle Jose Ortega y Gasset. A walk down these streets will reveal upscale chains, small boutiques, and plenty of opportunities for shopping or checking out the stylish displays. The locals here are polished and fashionable, the atmosphere is leisurely, and the lush Retiro Park on the southern border is yet another opportunity to enjoy the outdoors. A stroll through Barrio Salamanca is all about admiring the beautiful architecture, window-shopping, and people-watching in this upper-crust corner of Madrid.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Novotel Madrid Center

Address: Calle o'Donnell 53, 28009 Madrid, Spain (Formerly Hotel Convencion)
Region: Spain > Community of Madrid > Madrid > Barrio de Salamanca
Price Range: $119 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Madrid Center 4*
Number of rooms: 790
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Hotel Style:
#78 Luxury Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Madrid Center staff and other travellers.
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Questions? Get answers from Novotel Madrid Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room windows faced a wall, no natural light. Be wary of that”
 of 5 bubbles 367evanp, 18 Feb 2017 | Read review
“ask for a room over looking the court yard entrance”
 of 5 bubbles linniejb, 7 Feb 2017 | Read review
“good quality price”
 of 5 bubbles digitalom, 30 Jan 2017 | Read review
“Many rooms have only small windows with no view other than the hotel.”
 of 5 bubbles og84, 23 Jan 2017 | Read review
“6104 - room on high floor nice & no street noise”
 of 5 bubbles Lauraloxter, 1 Jan 2017 | Read review
5 of 5