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2018-01-28 2018-01-29
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    AC Palacio Del Retiro, Autograph Collection

    Calle Alfonso XII 14, 28014 Madrid, Spain
    +1 855-821-4553
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    2018-01-28 2018-01-29
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    Savings alert: 19% below average rate

    The price you found is 19% lower than this hotel's average rate of US$247/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$229
    US$201
    SAVE US$28
    US$229
    US$203
    Traveller (195)
    Room & Suite (91)
    Dining (7)
    Overview
    • Excellent57%
    • Very good29%
    • Average9%
    • Poor4%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Babysitting
    5.0 Star Hotel
    All hotel details
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    Rooms
    Jan 28Jan 29
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (554)
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    1 - 5 of 469 reviews

    A TripAdvisor Member
    3
    Reviewed 5 days ago via mobile

    I enjoyed my stay here. I took a walking tour of the park across the street. The Crystal Palace was beautiful. I went early in the day and the park was frequented primarily by joggers. Next I walked across town to the Palacio Real and...More

    Thank A TripAdvisor Member
    Reviewed 1 week ago via mobile

    Stayed here for 2 nights. The hotel was in a ok location and the room was spacious and comfortable. The issue was the service. I have seen other reviews mentioning this is not a 5 star hotel, and sadly I have to agree. Every request...More

    Thank gaz K
    Reviewed 2 weeks ago

    I noticed a few reviews stating that this isn't really a luxury hotel and I tend to agree. It may be better classified as boutique. No matter, the room was great and we were not there for any other features of the hotel so I...More

    1  Thank SFCole
    Reviewed 3 weeks ago via mobile

    Regarding Hotel Palacio Retiro, the female server at breakfast is exceptional, and very responsive to your needs. The male person seating you is indifferent, almost dismissive, and not cordial. I am shocked that this brand does not accommodate Lifetime Platinum guests with complimentary eggs. That...More

    1  Thank Beverly C
    Response from Directorpr, Guest Relations Manager at AC Palacio Del Retiro, Autograph CollectionResponded 3 weeks ago

    Dear Beverly C, Thank you for taking the time to share your recent experience at the Palacio Del Retiro, Autograph Collection through Trip Advisor. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure...More

    Reviewed 3 weeks ago

    My wife and I stayed here for five days in September on Marriott points. We had a great room, very quiet & spacious; the complimentary breakfast met our needs; and the location was within walking distance of almost everything we wanted to visit. Being right...More

    Thank shlock
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Banquet Room
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$231 - US$432 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Spa Hotel in Madrid
    • #27 Family Hotel in Madrid
    • #80 Romantic Hotel in Madrid
    • #96 Business Hotel in Madrid
    • #99 Luxury Hotel in Madrid
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 50
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Booking.com, Orbitz, Hotels.com, Expedia, Travelocity, Agoda, Priceline, Hotwire, HotelQuickly, Cancelon, Evoline ltd, TripOnline SA and getaroom.com so you can book your AC Palacio Del Retiro, Autograph Collection reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Community of Madrid >
    • Madrid >
    • Paseo del Prado
    • Also Known As
    • Ac Palacio Del Retiro, Autograph Collection Hotel Madrid ,
    • Ac Hotels Madrid ,
    • Ac Hotel Madrid
    Add Photo Photos
    Traveller (195)
    Room & Suite (91)
    Dining (7)
    Hotel & Grounds (164)
    Bathroom (22)
    Business Centre & Event Rooms (2)
    Nearby
    Paseo del Prado
    The area around the elegant Paseo del Prado boulevard
    is much-visited by both locals and tourists. The
    world-famous Prado, the Reina Sofia, and the
    Thyssen-Bornemisza museums form a triangle of art and
    culture that spans this grand and beautiful avenue. On
    weekdays, the Prado Museum opens its doors for free
    after-work hours, drawing a diverse and excited queue
    of art lovers that wraps around the block. Palacio de
    ...More
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    Ask a question
    Questions & Answers
    Yeny925
    25 November 2017|
    AnswerShow all 3 answers
    Response from Danny V | Reviewed this property |
    I stayed there multiple times and I never got the same room. All rooms are different. All very nice and charming. I want to say bigger better here.
    1
    Vote
    Saoud A
    17 March 2017|
    AnswerShow all 3 answers
    Response from NCactuary | Reviewed this property |
    Trip Advisor does not allow html or website links. NOTE this hotel is part of the Marriott brand, so you can find it on the Marriott website. It is an Autograph Collection hotel.
    0
    Votes
    betterlatethannever
    8 February 2017|
    AnswerShow all 9 answers
    Response from Hafkiwi |
    No, it's horrible. Do not bother. There have to be other properties that'll work better for you. We are so upset! We arrived yesterday- wifi is horrid, 2 mini bottles of comp water ( but none the rest of our 3 nite stay... More
    1
    Vote
    Room Tips
    "Face the park if you can"
    Read review
    "Get a view of the park if you can. It's beautiful!"
    Read review
    "Don't sleep in 4th floor . Avoid 3rd floor ."
    Read review
    "Ask for room 211"
    Read review
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