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I enjoyed my stay here. I took a walking tour of the park across the street. The Crystal Palace was beautiful. I went early in the day and the park was frequented primarily by joggers. Next I walked across town to the Palacio Real and...More
Stayed here for 2 nights. The hotel was in a ok location and the room was spacious and comfortable. The issue was the service. I have seen other reviews mentioning this is not a 5 star hotel, and sadly I have to agree. Every request...More
I noticed a few reviews stating that this isn't really a luxury hotel and I tend to agree. It may be better classified as boutique. No matter, the room was great and we were not there for any other features of the hotel so I...More
Regarding Hotel Palacio Retiro, the female server at breakfast is exceptional, and very responsive to your needs. The male person seating you is indifferent, almost dismissive, and not cordial. I am shocked that this brand does not accommodate Lifetime Platinum guests with complimentary eggs. That...More
1 Thank Beverly C
Response from Directorpr, Guest Relations Manager at AC Palacio Del Retiro, Autograph CollectionResponded 3 weeks ago
Dear Beverly C,
Thank you for taking the time to share your recent experience at the Palacio Del Retiro, Autograph Collection through Trip Advisor.
One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure...More
My wife and I stayed here for five days in September on Marriott points. We had a great room, very quiet & spacious; the complimentary breakfast met our needs; and the location was within walking distance of almost everything we wanted to visit. Being right...More
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$231 - US$432 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#10 Spa Hotel in Madrid
#27 Family Hotel in Madrid
#80 Romantic Hotel in Madrid
#96 Business Hotel in Madrid
#99 Luxury Hotel in Madrid
Non-Smoking Rooms ,
Number of rooms
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Community of Madrid >
Paseo del Prado
Also Known As
Ac Palacio Del Retiro, Autograph Collection Hotel Madrid ,
The area around the elegant Paseo del Prado boulevard is much-visited by both locals and tourists. The world-famous Prado, the Reina Sofia, and the Thyssen-Bornemisza museums form a triangle of art and culture that spans this grand and beautiful avenue. On weekdays, the Prado Museum opens its doors for free after-work hours, drawing a diverse and excited queue of art lovers that wraps around the block. Palacio de
Cibeles and Círculo de Bellas Artes cultural centers are other artsy hangouts to check out, with rooftop bars that provide impressive views of the city. While the Paseo del Prado and its roundabouts form a busy throughway in Madrid, a broad green pedestrian park in the middle is a calm and gorgeous place for a relaxing stroll. Just east of the museums, the Retiro Park is always a confluence of activity as families and friends of all ages take to the pretty paths and lawns to stretch their legs or to have a picnic.
No, it's horrible. Do not bother. There have to be other properties that'll work better for you. We are so upset! We arrived yesterday- wifi is horrid, 2 mini bottles of comp water ( but none the rest of our 3 nite stay... More
No, it's horrible. Do not bother. There have to be other properties that'll work better for you. We are so upset! We arrived yesterday- wifi is horrid, 2 mini bottles of comp water ( but none the rest of our 3 nite stay!) , no club level, horrid TV connection-(freezing in and out on BBC etc, ) tiny small room next to elevator and on the street on 1st floor( forget our higher room level request) , no b'fast except a continental ( but NOT a full b'fast like most other places). You have to go and request a special key for the in room safe , why didn't check in tell you this? Tiny elevator, and it was next to our room! (Weren't we happy!!!!!! Ugh. ) Noise all the time. No clock in the rooms, we are platinum and gold, we have stayed at most of the European Marriotts, as well as so many in Asia. We cannot even tell you how miserable our stay was. 2 nd time in Madrid- won't EVER stay here again. The BEST thing about this property is JUAN CARLOS! He is a piece of joy, works like magic, happiest of smiles and wants to make things the best for his clients. He should be the front desk checking person- fire those girls that are supposed to do their job. Horrid attitude.!!! We loved him!