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Petit Palace Triball

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#69 of 444 Hotels in Madrid
Certificate of Excellence
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1 room 2 adults 0 children
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Petit Palace Triball
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692 Reviews from our TripAdvisor Community

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Showing 157: English reviews
UK
Reviewed 26 February 2017

Nice location, friendly staff, good size room. Just what you need for a weekend in Madrid, walkable to most places of interest, great restaurants around the back streets of Gran via, easy access to the airport with the metro. We didn't try the breakfast so cannot comment. The only downside was the rennovation works going on in the reception. Would...

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Helpful?
Thank Kaeru30
Leticia G, Front Office Manager at Petit Palace Triball, responded to this review

Dear Kaeru30, Thank you for having stayed at Petit Palace Triball and for sharing this opinion on TripAdvisor. We are very happy that you could enjoy our location just in the center of the city, our room and our nice staff. We apologyze for the inconveniences of the rennovation works in the reception and I hope you have in the...

Reviewed 24 February 2017

After an extensive search, we found this hotel which turned out to be perfect for our trip! It wasn't pricey at all, the location was excelent: a few feet away from la Gran Via, Madrid's main avenue, walking distance from great restorants, bars and shops. Also, the room was comfortable and clean, the staff was super nice and helpful, and...

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Helpful?
Thank Maria Gabriela P
Leticia G, Front Office Manager at Petit Palace Triball, responded to this review

Dear Gabriela, There are a lot of options to stay in Madrid and this is why it is very important for us having been selected for your trip to our wonderful city. And overall, we are very glad that you could enjoy Petit Palace Triball with its location, cleaness, breakfast service and our staff. We hope you to come back...

Reviewed 24 February 2017 via mobile

We arrived at the hotel and got our room right away. The hotel is very housewarming and is also great for families. The room was clean and the receptionists were all very nice! especially carolina and elias cohen who also speaks hebrew (for those of you that are israeli ;))! They are both very very sweet and took in concern...

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1Thank 297ellak
Leticia G, Front Office Manager at Petit Palace Triball, responded to this review

Dear Ella, Thank you for visiting Petit Palace Triball during your stay in Madrid and for sharing your experience with us. I will transmit your nice words about Elias and Carolina, thanking you for this. We are very happy for having succeded your expectations and we hope you to come back to Madrid soon. Best regards from Madrid and the...

Southampton, United Kingdom
Reviewed 22 February 2017

We loved this hotel, excellent location, friendly and helpful staff too. The breakfast was great and the rooms well equipped and very clean. Would definitely recommend and will definitely be back for another visit.

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Helpful?
Thank Mark M
Leticia G, Front Office Manager at Petit Palace Triball, responded to this review

Dear Mark, Thank you for your lovely words about our hotel Petit Palace Triball. We are really happy that you have enjoyed our wonderful location, our helpful staff, the free buffet breakfast and the room. This is the most important issue for us, and if our guests are satisfied we are also like this. We really hope to have the...

Surrey, United Kingdom
Reviewed 20 February 2017

This was a third petit palace hotel during the same 4 days staying in Madrid as the previous hotels from the same chain were old, dirty and things wouldn't work. The family room was spacious and everything was clean. Breakfast was good but I had to keep asking for fruit that they run out. Very friendly staff and helpful. Eduardo...

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Helpful?
Thank 30inma
Leticia G, Front Office Manager at Petit Palace Triball, responded to this review

Dear Inma, Thank you for leaving your opinion about Petit Palace Hotels. I am very sorry if the impression of the first hotels was not very positive and I apologyze for the inconveniences of this and the change of hotel. Anyway, I am very happy that you and your family were confortable at this Triball and the location, staff and...

Reviewed 18 February 2017

Stayed here for a 3 night break with friends. Brilliant location; central to all the main tourist sights and the fantastic shopping opportunities. Felt safe walking back at night as it is just off the Grand Via. We arrived early on the first day and were allowed to check in at 11am which allowed us to get started exploring the...

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Helpful?
1Thank Stephen H
Leticia G, Front Office Manager at Petit Palace Triball, responded to this review

Dear Stephen, Thank you for sharing this detailed opinion about the hotel with us. It is really grateful advising that your stay at Petit Palace Triball has been so good. For us, the guest´s opinions and experiences are very important and it is our best result if all of you are very happy. I am very glad to inform you...

Glasgow, United Kingdom
Reviewed 15 February 2017

Ok, the negatives first. Wifi is erratic at times and there are some (very) minor issues with the rooms. Shower showing some signs of wear and tear, in particular the shower base (mould). TV wasn't working either but it didn't concern me. A bar would be great for a night cap but there is a lack of ground floor space...

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Helpful?
Thank micmky007
Carolina C, Director General at Petit Palace Triball, responded to this review

Dear micmky007, Thank you for your positive comments relating to our staff, location and decoration, and please accept my sincere apologies for the areas where we have let you down. We are currently renovating all the hotel bathrooms. . We are waiting to receive you soon in our hotels. Best regards Carolina Cervera Manager Carolina.cervera@petitpalace.com

Reviewed 13 February 2017

Tthe hotel is very nice and clean. The location is great on the Gran Via. The hotel offers free wi-fi, bicycle, stroller etc. The crew was very nice and helpfull. Some of the employees speaks Spanish, Franch, English and Hebrew.

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Thank Eyal L
Leticia G, Director de Recepción at Petit Palace Triball, responded to this review

Dear Eyal, Thank you for chosing Petit Palace Triball during your stay in Madrid. As you perfectly explain, the hotel is located just in the center of the city, from where you can visit the main attractives of the city. We are very glad that you could enjoy some of our services such us the free wifi, stroller for the...

Reviewed 7 February 2017 via mobile

We stayed here twice during our cross country trip we liked it so much...the staff was great, the location was perfect...separate parking lot pretty close by...the room we got had beds to sleep 5 people...we were also thankful to be able to borrow one of the 2 strollers they have free of charge...we would definitely stay here again if in...

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Thank Melissa A
Leticia G, Director de Recepción at Petit Palace Triball, responded to this review

Dear guest, Thank you for staying at Petit Palace Triball and for sharing your wonderful experience on TripAdvisor. It is a pleasure that you chose us across you trip in Spain with you family. We are very glad that our location just in the center of Madrid, our staff and services such as the room up to five people and...

Reviewed 29 January 2017

Superb staying. Location is Perfect.just next to Gran Via close to all main shops (Zara, Primark, Mango etc ) nice, modern and clean rooms. Great staff- helpful, kind and welcoming especially: Rebecca, Elias, Lucia, Carmen and Patricia - the Front desk Manager. Breakfast was very good . we had comfortable 3 night stay in room 204, facing the Gran Via...

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Helpful?
Thank Dandan2011
Leticia G, Front Office Manager at Petit Palace Triball, responded to this review

Dear Dandan, Thank you firstly for having stayed at Petit Palace Triball in your special stay in Madrid. We are very glad that you have enjoyed our location, our hotel, the special room and overall, that the service received by us succeded your expectations. I will trasmit this to all my team and we all hope to see you again...

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Staying in Malasana

Neighbourhood Profile
Malasana
Hip bars and galleries, independent theaters and music venues, young people with tattoos and funky hair, narrow winding streets — this is Malasaña. Near the center, Plaza Dos de Mayo is a gathering of friends outside bars, dog owners, artists under craft tents, and creative types with notebooks and sketchpads on the plaza’s benches. It may not be as neat and tidy as many other parts of the city, but this only adds to the Malasaña edge. Shops and bars here range from hippie-crunchy to upscale trendy, and on weekends, the streets are bustling around the clock as the nightlife progresses from dinner to bar to disco to late-night food. On the west side of the neighbourhood is the subdistrict called Conde Duque, named after a large pink fort in its center that has been converted into a cultural center for exhibitions and performances. Prettier yet just as edgy, this intimate corner of Malasaña is home to a young international community.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Petit Palace triball has been entirely renovated and transformed into a modern 3-star hotel, with the latest services and equipment and the most innovative technology making it one of the best hotels in the heart of Madrid. The hotel, which is both elegantly furnished and well equipped, offers all types of commodities and installations, like hydro-massage showers, free safety boxes, free Wi-fi Premium connection and Free use of Ipad (subject to availability). All rooms are stylish and comfortable, with the latest in advanced technologies. We will be more than happy to attend your special requests (bed type, room views, special bedding for pets...) The staff is friendly and helpful and will be more than happy to inform you on the best restaurants, shopping and places to visit. Amongst other free services, the hotel offers free WIFI connection throughout the building and free bicycles rent (subject to availability). A luminous meeting room with exterior views is available with free Internet connection (please contact the hotel for more details) and two free Internet points are to be found in the hall, making your stay in the Petit Place Triball ideal for business and vacation travellers. ... more   less 

Additional Information about Petit Palace Triball

Address: Calle Gonzalo Jimenez de Quesada 2 | esquina con C/ Gran Vía, 32, 28004 Madrid, Spain (Formerly Petit Palace Italia)
Region: Spain > Community of Madrid > Madrid > Malasana
Price Range: $132 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Petit Palace Triball 3*
Number of rooms: 61
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Also Known As:
Petit Palace Italia Madrid
Petit Palace Italia Hotel Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Petit Palace Triball staff and other travellers.
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Questions? Get answers from Petit Palace Triball staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Gran Via is an all night active street, best to stay in one of the back alley rooms”
Ninereo, 3 Apr 2017 | Read review
“Try to avoid your room with window to gran via”
30inma, 20 Feb 2017 | Read review
“take the back rooms because the from rooms in on the noisy Gran via”
293eyall, 13 Feb 2017 | Read review
“Family rooms are a bit too tight”
nicosD4527YP, 12 Dec 2016 | Read review
“Our room looked over the street on the other side of which is a massive building site. There was no problem with noise though.”
ABroach, 13 Oct 2016 | Read review
5 of 5