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NH Madrid Sur

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298 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Athens, Greece
Level Contributor
2 reviews
Reviewed 4 weeks ago

You can book this hotel without any hesitation. The staff was very friendly. Madrid was ok. Try a visit to the retiro park. Our stay was only for 2 days so we cannot tell you much for Madrid. Near the hotel there is a free parking area.

Review collected in partnership with NH Hotels

Helpful?
Thank SpirosZ
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 October 2016

We thought we reserved the NH Hotel near Madrid's Atocha station I guess we made a mistake. I kept thinking it was a great way to direct traffic to a hotel in a less busy area. Once the desk clerk discovered our mistake it was like a wall came down even though the two hotels are in the same chain.... More 

Helpful?
Thank Richard T
Cairo Governorate, Egypt
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 23 August 2016 via mobile

The room was modern,clean and location was near the train station and bus station,due to the accomodation was limited i would have asked to change the room as the aircondition was bad and wouldn't be fixed immediately. But it is acceptable value for money

Helpful?
Thank Yasmin G
Moscow, Russia
Level Contributor
1 review
Reviewed 4 August 2016

I was fully satisfyed for the service/money value. Good room design, friendly staff. 7 minutes bus to Atocha station. (Of course if you are going for sightseeing the location is not the nearest, but it is about 15 minutes to get to the center by metro)

Review collected in partnership with NH Hotels

Helpful?
Thank Дмитрий Ф
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 July 2016 via mobile

Convenient hotel close to the M30 motorway. Good Bus and Metro connection to City center as well. WIFI free. Very good breakfast with different juices and fruits, cold cuts, cheese . Small gym. Big hotel room , clean, King bed, TV.

Helpful?
Thank Henning W
Sydney, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 May 2016

This is the second time we've stayed here basically because you have public transport at the door which takes you to the centre of Madrid in 10 minutes. The receptionist in the morning is really friendly and helpful. The free Wifi was great, the room was ok but what you'd expect from a 3 star hotel. My only complaint would... More 

Helpful?
Thank YoliAus
Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 April 2016

This hotel was very comfortable, clean and quiet which was great. However, when I was using the shower in the morning time it wasn't hot which was very disappointing. I also thought that the breakfast was a little expensive at 13 euro each. But overall it was a pleasant experience.

Review collected in partnership with NH Hotels

Helpful?
Thank leanne_gaffney
scotland
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 March 2016

Sur means south in spanish and the hotel is further from centre of Madrid but still good to see other parts of the city and we had fun on the metro which is very cheap ... really quick travel time to airport avoiding city centre

Review collected in partnership with NH Hotels

Helpful?
Thank Anne A
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 January 2016 via mobile

The Good: location, clean, staff friendly For improvement: The free internet is terrible. Very slow, and sometimes can't even get a response. Breakfast is quite basic and uninspired. TVs in the room auto turn off every so often and the channel selection in English is v small. The housekeeping staff start very early in the morning!! It happened to me... More 

Helpful?
Thank Pcun20
ALEJANDRO A, Director General at NH Madrid Sur, responded to this review

Dear Pcun20, Thank you for having chosen us for your recent stay in Madrid. I would like to express our gratitude for your comments about the hotel location, cleanliness and hotel staff, and for sharing your experience in Tripadvisor. Let me add, that currently we are installing the optical fiber cable in the main wifi router, so the wifi internet... More 

Liege, Belgium
2 reviews
Reviewed 30 December 2015

The hotel is not that bad on the whole. However several items in the rooms need mending which spoils the overall effect. If you get a room on the main street or one of the side ones use ear plugs : the windows are definitely not sound proof...

Review collected in partnership with NH Hotels

Helpful?
Thank David V
ALEJANDRO A, Director General at NH Madrid Sur, responded to this review

Dear David V, Thank you for having chosen us for your recent stay in Madrid. I would like to express our gratitude for sharing your experience in Tripadvisor. We note your comments to improve our installations. The NH Madrid Sur hotel staff hope to see you soon. Kind regards, More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The NH Madrid Sur hotel is in the quiet Aldefas area in Madrid's Retiro district. A 20-minute walk takes you to the beautiful Retiro Park, and from there you're within easy reach of the city's famous Art Triangle - the Prado, Reina Sofia and Thyssen-Bornemisza museums. There are 62 rooms spread over 4 floors. All of them are Standard and come with satellite TV, safe deposit box, mini-bar, and air conditioning. They're modern, spacious and bright, with hardwood floors. We have a modern breakfast room with comfortable, cushioned seats so you'll feel relaxed while you're tucking into your buffet breakfast. If you need to have a business meeting, you can settle into a sofa in the lobby. For active types, we have a 4th-floor gym. ... more   less 

Additional Information about NH Madrid Sur

Address: Avenida Ciudad de Barcelona 113 | Las Adelfas, 28007 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Retiro
Price Range: $94 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — NH Madrid Sur 3*
Number of rooms: 62
Reservation Options:
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Hotel Style:
#107 Business Hotel in Madrid
#146 Family Hotel in Madrid
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Questions & Answers

Questions? Get answers from NH Madrid Sur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check locks”
 of 5 bubbles U7377RKrichardt, 16 Oct 2016 | Read review
“Do not book this hotel.”
 of 5 bubbles VASQUEZ, 7 Jul 2015 | Read review
“Make absolutely sure, that your room is locked. Leave no valuables in the room.”
 of 5 bubbles sbglasius, 1 Apr 2014 | Read review
“rooms facing the front street are a bit noisy from traffic”
 of 5 bubbles DimitrisN_12, 3 Jan 2014 | Read review
“Try to get one away from the front as this overlooks a busy road. The rooms which face into the side street are much better.”
 of 5 bubbles Moray1, 15 Jul 2013 | Read review
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