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2018-01-28 2018-01-29
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    Aparthotel Serrano Recoletos

    Calle Villanueva 2, 28001 Madrid, Spain
    011 34 910 38 12 40
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    2018-01-28 2018-01-29
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    US$81
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    Traveller (47)
    Room & Suite (138)
    Dining (5)
    Overview
    • Excellent28%
    • Very good36%
    • Average23%
    • Poor6%
    • Terrible7%
    1 week ago
    “Standard - would stay again”
    2 Oct 2017
    “Not an apartment but good room”
    Free Wifi
    Air Conditioning
    Non-Smoking Rooms
    Kitchenette
    Concierge
    Pets Allowed
    Wheelchair Access
    Laundry Service
    Breakfast included
    3.0 Star Hotel
    All hotel details
    Offers from Aparthotel Serrano Recoletos
    Special Price: 10% off room rate
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    Rooms
    Jan 28Jan 29
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (352)
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    1 - 5 of 36 reviews

    Reviewed 1 week ago

    We stayed in this apartment hotel for 4 nights back in October 2017. When booking the room, we requested two single beds, but ended up having one double bed in our room instead. As we were both extremely tired after travelling, we couldn’t be bothered...More

    Thank Evelin V
    Response from Isabel R, Director Comercial at Aparthotel Serrano RecoletosResponded 1 week ago

    Dear Evelin V Thank you for taking the time to share your experience in Tripadvisor and thank you for your nice words. We are happy to know that you enjoyed your stay with us. We hope to see you again soon in Aparthotel Serrano Recoletos!...More

    Reviewed 2 October 2017

    Great sized bedroom and bathroom however I do not think they should be advertised as apartments. although supplied with a kitchen sink and 2 hobs there are no other cooking facilities such as a toaster/ microwave or kettle. There is also no equipment to cook...More

    Thank Louise F
    Response from Isabel R, Director Comercial at Aparthotel Serrano RecoletosResponded 4 October 2017

    Dear Louise First as always, thank you for stay with us in your stay in Madrid, and take time to publish your experience during your stay for Tripadvisor users, also from us it is very useful to improve our services. We are happy to know...More

    Reviewed 21 September 2017

    Location is very good. Also hotel rooms and services are good. Hotel staff are supporting in nature. Rooms facility and cleaning services are also good. Other facilities of the hotel are also very good.More

    Review collected in partnership with this hotel
    Thank Jinesh D
    Response from Isabel R, Director Comercial at Aparthotel Serrano RecoletosResponded 22 September 2017

    Dear Jinesh Thank you for taking the time to share your experience in Tripadvisor and thank you for your nice words. We are happy to know that you enjoyed your stay with us. We hope to see you again soon in Aparthotel Serrano Recoletos! Best...More

    Reviewed 20 September 2017

    Great position and clean room with furnishings ok. However the bathroom was not up to it as water went all over the floor due to no wall around the shower. Towels and linen were old and soap and body wash was limited in supply.More

    Review collected in partnership with this hotel
    Thank jkaloker
    Response from Isabel R, Director Comercial at Aparthotel Serrano RecoletosResponded 21 September 2017

    Dear client, First as always, thank you for stay with us in your stay in Madrid, and take time to publish your experience during your stay for Tripadvisor users, also from us it is very useful to improve our services. I am glad you liked...More

    Reviewed 20 September 2017

    Clean hotel but basic and it felt very impersonal. No cups or kettle initially available in the room, we had to request these, we were not charged but I am unsure if this is the norm. Air conditioning was poor, bed had plastic cover on...More

    Review collected in partnership with this hotel
    Thank dwevans2016
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    Details
    • Price range
    • US$85 - US$149 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 132
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Ctrip TA, Priceline, Hotels.com, Agoda, getaroom.com, Hotwire, TripOnline SA and Cancelon so you can book your Aparthotel Serrano Recoletos reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Community of Madrid >
    • Madrid >
    • Barrio de Salamanca
    • Also Known As
    • Apartamentos Recoletos Madrid
    Add Photo Photos
    Traveller (47)
    Room & Suite (138)
    Dining (5)
    Hotel & Grounds (75)
    Bathroom (13)
    Nearby
    Barrio de Salamanca
    Broad, tree-lined avenues with pretty streetlights
    frame the neighbourhood of Barrio Salamanca. With
    beautiful condominium buildings that make up most
    blocks in this area, this part of town is refined and
    quiet. It is also host to a few of the city's large
    shopping avenues, including Calle Serrano and Calle
    Jose Ortega y Gasset. A walk down these streets will
    reveal upscale chains, small boutiques, and plenty of
    ...More
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Rebecca D
    23 March 2017|
    Answer
    Response from Isabel R | Property representative |
    Dear Rebecca. I am sorry but we dont have swimingpool. Best regards.
    -1
    Votes
    Google Translation
    Marijookas
    22 August 2015|
    AnswerShow all 2 answers
    Response from Fitz2014 | Reviewed this property |
    There is no pool. It is central. When I stayed there, it was undergoing refurbishment and much of it was in a mess. No rom telephones, Escalator service varied. No proper breakfast area. No idea about escalators in Madrid... More
    0
    Votes
    Room Tips
    "apparently rooms on the 4th floor are bigger"
    Read review
    "don't go if you want to rest"
    Read review
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