We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

ICON Embassy by Petit Palace

Save
Share
Calle Serrano 46 ​​(between C / Hermosilla, C / Ayala), 28001 Madrid Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Expedia.com
Travelocity
ZenHotels.com
US$182
View deal
Hotels.com
Orbitz.com
eDreams
View all 13 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (44)
Room & Suite (55)
Dining (35)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
Read more
Updated 21-01-26 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from ICON Embassy by Petit Palace
Updated 21-01-26 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#44 of 479 hotels in Madrid
Location
Cleanliness
Service
Value
Travellers' Choice
The ICON Embassy is the only hotel in Serrano street, Madrid: a XIXth century building beautifully refurbished and one of the most distinguished boutique hotels in Madrid. This hotel in the Salamanca district is perfect for a shopping weekend in Madrid or a business trip with the best services: Wi-Fi and iPads, Jacuzzi, breakfasts...
Read more
Property amenities
Parking
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Bicycles available
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Centre with Internet Access
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Soundproof rooms
Air conditioning
Private balcony
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Quiet
Languages Spoken
English, French, Spanish, Italian

Location

Full view
100Great for walkers
Grade: 100 out of 100
241Restaurantswithin 0.5 km
61Attractionswithin 0.5 km
290Reviews1Q+A6Room tips
Traveller rating
  • 211
  • 60
  • 12
  • 1
  • 6
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
samara2708 wrote a review Jul. 2021
Barcelona, Spain6 contributions
The hotel is very well located, and is modern, the size of the bedroom (the double one) is quite spacious. The bathroom modern and nice. The only thing is that if you are going to relax, you will hear all the noise of the other guests from the corridor and all the other bedrooms (no sound-proofing🙄). And also, dont expect to sleep in a fully dark bedroom, as the curtains let some outside light come in. Else than that it was ok.
Read more
Review collected in partnership with this hotel
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
Helpful
Share
Response from Felipe Morales, Owner at ICON Embassy by Petit Palace
Responded 3 weeks ago
Dear samara2708, First of all, I want to thank you for your time in sharing your evaluations and comments, as well as your trust placed in our Hotel after your recent stay. I am very sorry that your experience was not as positive and enjoyable as we would have liked. Thank you very much for your positive evaluations about our hotel as well as our human team. We greatly regret that due to the noise caused by other people staying, your rest has been affected and therefore your final perception about our hotel has been affected. I must ask you my sincere apologies for the issue of the light coming from the street that entered by not completely darkening the curtain in your room, which will be reviewed and resolved immediately. I would like you to give us the opportunity to offer you quality and comfort in our services on your next visits to the city of Madrid. Hoping to be able to have you again among our guests and to welcome you again, I take this opportunity to send you Best regards, Felipe Morales Host - Hotel General Manager ICON EMBASSY Tel.- +34 91 431 3060 felipe.morales@iconhotels.com
Read more
Connector698387 wrote a review Feb. 2020
1 contribution
The Icon is very centrally located for visitors like myself and family. YOUR staff at the front desk are extremely helpful and friendly. I would mention them all by name but I GREAT with faces but not names. GREAT PLACE TO STAY AT..
Read more
Review collected in partnership with this hotel
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Felipe M, Director General at ICON Embassy by Petit Palace
Responded Feb. 24, 2020
Dear Connector698387, First of all we would like to thank you for sharing your experience at ICON Casona 1900 Hotel with us. It is our pleasure to know that we fulfilled your expectations. The best comments are always the ones where they mention our staff, as is our biggest asset, we are really proud of them all and will congratulate them in your behalf. Kind regards and hope to see you soon, Felipe Morales Host - Hotel General Manager ICON EMBASSY Tel.- +34 91 431 3060 felipe.morales@iconhotels.com
Read more
sergiojaviercaz wrote a review Feb. 2020
Buenos Aires, Argentina3 contributions4 helpful votes
Although this is not a luxury hotel, after being in Madrid several times for leisure and business I can assure that it has the best combination of Location, Nice and spacious rooms and Staff excellent attention in the city. Located on Serrano street in the very heart of Salamanca district, it offers nice renewed rooms with more space than usual in Europe, plus an excellent commitment to the customer from its staff. Prices are very convenient if booked through hotels.com or booking.com.
Read more
Date of stay: August 2019Trip type: Travelled as a couple
1 Helpful vote
Helpful
Share
Response from Felipe M, Director General at ICON Embassy by Petit Palace
Responded Feb. 13, 2020
Dear sergiojaviercaz, I would like to thank you for having chosen ICON Embassy Hotel for your stay in Madrid and for taking the time to review and recommend our hotel. I completely agree with you, the location is amazing, Salamanca neighborhood is typically a great place to go for quality. It is great to know for us you appreciated our installations, services and our Ambassadors´s hospitality. Thank you for your great review. Looking forward to welcoming you back in a near future, Kind regards, Felipe Morales Host - Hotel General Manager ICON EMBASSY Tel.- +34 91 431 3060 felipe.morales@iconhotels.com
Read more
gilsr7 wrote a review Feb. 2020
Tel Aviv District, Israel1 contribution
Overall experience was ok, however, the bed and pillow are really sub-standard, and together with bad soundproofing (from inside noises - other rooms), mad emy sleeping experience really really bad. The service was pretty attentive and nice.
Read more
Review collected in partnership with this hotel
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
Share
Response from Felipe M, Director General at ICON Embassy by Petit Palace
Responded Feb. 7, 2020
Dear gilsr7, Firstly, thank you for taking the time to share with us your comments and suggestions about our hotel after your recent stay. I apologize for all inconveniences that you describe us. I hope you can again give us the opportunity to offer the level of quality and comfort that you deserve in next stays. We regret that due to the behavior of people staying in the next room your rest has been affected and so your final perception of our hotel has been affected. In reference to your comments about our pillows and beds we regret you did not like. These items are one of our best recommended by our Guests although we can understand that some people can have other needs. We would like to inform you that in al our rooms our Guests can find a menu pillows where we offer two different alternative kind of pillows in case to want a change. Thank for your confidence and looking forward to welcoming you again, Kind regards, Felipe Morales Host - Hotel General Manager ICON Embassy Tel.- +34 91 431 3060 felipe.morales@iconhotels.com
Read more
AndreLeite1977 wrote a review Jan. 2020
Sao Paulo, SP1 contribution
Excellent Location, modern, without luxury, uncomplicated and a pleasent environment. Attentive, careful anda friendly service. Very good anda varied breakfast. A little small room for 4 people anda lacking more attention to the maintenance of the tacilities, but nothing that hindered our stay. We would definitely go back
Read more
Review collected in partnership with this hotel
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Helpful
Share
Response from Felipe M, Director General at ICON Embassy by Petit Palace
Responded Jan. 21, 2020
Dear AndreLeite1977, I would like to thank you for having chosen ICON Embassy Hotel for your stay in Madrid and for taking the time to review and recommend our hotel. I completely agree with you, the location is amazing, Salamanca neighborhood is typically a great place to go for quality. It is great to know for us too you appreciated our installations, services and our Ambassadors´s hospitality. Thank you for your great review. We note your comment about the maintenance in room where you stayed which Will be inmediately revised and checked. Looking forward to welcoming you back in a near future, Kind regards Felipe Morales Host - Hotel General Manager ICON EMBASSY Tel.- +34 91 431 3060 felipe.morales@iconhotels.com
Read more
Previous
123456
PRICE RANGE
US$129 - US$248 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
petit palace embassy madrid, petit palace embassy hotel madrid
LOCATION
SpainCommunity of MadridMadridGolden Mile (Milla de Oro) / Salamanca (District) / Recoletos / Barrio de Salamanca
NUMBER OF ROOMS
76
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about ICON Embassy by Petit Palace
Which popular attractions are close to ICON Embassy by Petit Palace?
Nearby attractions include Museo Arqueologico Nacional (0.4 km), Mercado De La Paz (0.2 km), and WELKHOMEclub (0.4 km).
What are some of the property amenities at ICON Embassy by Petit Palace?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at ICON Embassy by Petit Palace?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at ICON Embassy by Petit Palace?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at ICON Embassy by Petit Palace?
Yes, parking is available to guests.
What are some restaurants close to ICON Embassy by Petit Palace?
Conveniently located restaurants include Restaurante Etimo by Begona Fraire, Ramon Freixa Madrid, and Yakiniku Rikyu.
Are any cleaning services offered at ICON Embassy by Petit Palace?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at ICON Embassy by Petit Palace?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does ICON Embassy by Petit Palace offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at ICON Embassy by Petit Palace?
The staff speaks multiple languages, including English, Spanish, French, and Italian.
Are there any historical sites close to ICON Embassy by Petit Palace?
Many travellers enjoy visiting Royal Palace of Madrid (2.5 km), Plaza Mayor (2.1 km), and Museo Cerralbo (2.3 km).