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Petit Palace Plaza del Carmen

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#86 of 445 Hotels in Madrid
Certificate of Excellence
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Petit Palace Plaza del Carmen
Petit Palace Plaza del Carmen
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521 Reviews from our TripAdvisor Community

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Showing 153: English reviews
Reviewed 4 days ago NEWvia mobile

The hotel looks quite charming and nicely located. It offers a big balcony for normal rooms and the bath is very nice! The only thing I wish could be changed is the intense sense at the lobby. It might be unpleasant to many people, at least for us it was! Maybe a bit less would be ok.

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Helpful?
Thank Nina H
Iñaki G, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear Nina, Thank you very much to share your opinion after your recent stay in our hotel. We are very glad to know that our location, our room and our bathroom was according your expectation. Thank you very much for youe comment about our sense at the lobby, along this week our technical service will change the sense a bit...

Aberdeen, United Kingdom
Reviewed 1 week ago

Just returned from 4 night stay at this ideally located boutique hotel. The hotel is very clean and comfortable with all the extras you need, like room safe, kettle in your room, mini bar and the best hotel hairdryer I have ever had. There are also bicycles available for hotel guests unfortunately due to the bad weather we were not...

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Helpful?
Thank RRA54
Iñaki G, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear Guest, Thank you very much to share your opinión about our hotel after your recent stay with us. We want to give you special thanks for your comment saying that you couldn't find anything negative about us. This is the best present that you can give us after your stay, for us it means that everything was perfect during...

Reviewed 1 January 2017 via mobile

My friend and I stayed here in late December. We had an OK time. Here are our thoughts: Pros: in city center, convenient access to metro, nice staff, average size room, coffee and tea provided in lobby with snacks, Garbo restaurant right outside which is convenient if you want a coffee or a beer Cons: Thin walls (we could actually...

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Helpful?
Thank Lauren Y
Iñaki G, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear Lauren, Thank you for take your time to share your opinion about your recent stay in our hotel, with all the TripAdvisor community. We are very glad to know that our location, our staff, our rooms and all the services that we have in order to make our hotel more comfortable for our guests, was according your expectations. In...

Dublin, Ireland
Reviewed 24 December 2016

This hotel is all about location, it's located at the hear of Madrid , it has everything nearby, hotels, bars you name it. Puerta del Sol subway station is just beside and their breakfast offers a great variety of pastry. We had problems turning on our shower.

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Helpful?
Thank Lutropics
Iñaki G, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear guest; Thank you very much for take your time and share your opinion, about your recent stay, in Petit Palace Plaza del Carmen. We are very glad to know that our location (the best in order to feel our city) and our breakfast, was according your expectation. In the other hand, we are very sorry to know that you...

Singapore, Singapore
Reviewed 23 December 2016

Pros: Location is very central with many restaurants and shopping nearby. The hotel gives a cosy feeling as it is a small boutique hotel. The standard double room is modern and spacious. Bathroom is big. The reception area has a big sofa and there's free tea, coffee, water, sweets and snacks. Breakfast was served in a small dining room in...

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Helpful?
Thank karen l
Iñaki G, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear Karen, Thank you very much for share your opinion about our hotel in TripAdvisor. We are very glad to know that our location (the best in order to feel our city), the room and bathroom size, the lobby area and the welcome drinks and food that we prepare for our guest and our breakfast room decoration, was according your...

Reviewed 18 December 2016

What a wonderful hotel! From the moment we walked in, to the moment we left, we were greeted with smiles! The location of this hotel is everything! It is literally in the heart of the city and even Spain! Be sure to visit the Kilometer 0 point, only 3 minutes walk from the hotel, and you will realise just how...

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Helpful?
Thank Monnette S
Iñaki G, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear Monnette, Thank yoy very much for share your opinion about Petit Palace Plaza del Carmen, with all the TripAdvisor community, We are very glad to know that your stay with was according your expectation. Thank you very much for qualify our hotel as wonderfull and for recommend us to all your family and friens. this is the best present...

Gothenburg, Sweden
Reviewed 10 December 2016

The location is prefect the price is reasonable but above all people working there specially in the recpetion are wonderful, very friendly, nice and helpful. Miriam is one them and I enjoyed talking to her! Cleaning is good and you can feel the rooms are fresh.

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Helpful?
Thank samletafat
Iñaki G, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear guest; Thank you very much for share your opinion about Petit Palace Plaza del Carmen, with all the TripAdvisor community, We are very happy to know that the service provided by our team was according your expectations. As you say, our location is perfect in order to feel our city. Kind regards; Iñaki Galve Hotel General Manager

New Port Richey, Florida
Reviewed 7 December 2016

We did not have reservations when we landed. Went to the hotel and they had a great room for us. They were very helpful with anything we needed. The location was great and on a quite square. It is located right off the Metro Sol. So easy to walk to all the restaurants and shopping. Just there for 3 nights,...

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Helpful?
Thank Annie M
Iñaki G, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear Annie, Thank you very much for taking the time to write about our recent stay in our hotel. For us is a pleasure to know that we made your stay perfect.We are very happy to know that our hotel, our location, our breakfast and our helpful from front desk, made that your recent stay was according your expectations. Thank...

Bogota, Colombia
Reviewed 4 December 2016

A very nice hotel in a wonderful location (about 2 blocks from Puerta del Sol). Breakfast buffet was nice. Great attention. Would recommend, and would definitely go there again. PROS: Location - the best Service - very nice - great attention Clean - very clean CONS: Not very good sound isolation. Could hear street noise and noise from other rooms...

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Helpful?
Thank eaghion
Iñaki G, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear guest, Thank you very much for share your experience in Petit Palace Plaza del Carmen with all the TripAdvisor community. We are very happy to know that our location, our attention and our breakfast buffet was nice for you. everyday we try to make our guest feel as home and we are very happy to know that we got...

New York City, New York
Reviewed 25 November 2016

We spent four nights in this hotel and were very pleased with it. The staff were great ( especially Vanessa in the breakfast room who could not have been more friendly or helpful), the location is excellent being very central and within walking distance of most of the attractions. We had booked room only but added breakfast each day as...

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Helpful?
1Thank Trishthomas208
Noelia C, Front Office Manager at Petit Palace Plaza del Carmen, responded to this review

Dear Thomas, Thank you for posting your comments on TripAdvisor regarding your stay with us. It is a pleasure to read such a positive comment. I really appreciate your kind words about the staff especially about our partner Vanessa and the magnificent buffet that she prepares each day . It is really important for the whole team, we always work...

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Staying in Centro

Neighbourhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
CHARMING 4* HOTEL - PERSONAL COMPUTER WITH FREE WIFI IN EVERY ROOM FOUND RIGHT IN THE HEART OF MADRID!!This elegant hotel has been wholly renovated converting it into a modern hotel, situated in the heart of Madrid in the popular square "Plaza del Carmen" where the Madrid's main public parking and typical tapas bars can be found, just around the corner from the main street "Gran Via" and the famous "Puerta del Sol".Some of the hotel's outstanding services include: luggage service, free WIFI, rooms with hydro-massage showers with built in saunas (some rooms), rooms with Jacuzzi (some rooms), special loft type rooms...Its large bright rooms with tall windows and contemporary decor have been fitted with a vast array of modern and useful creature comforts to ensure a relaxing and memorable stay. The hotel strives to provide guests with quality accommodation which is not only affordable, but also complemented by professional staff and reliable services.Rooms are available on request with twin or double beds, exterior or interior views (on request) and our outstanding Family rooms have capacity for up to 4 persons, ideal for families or groups of friends.If you have any special requests (special room for honeymoon, bedding requests ect) please don't hesitate to contact us, we will be more than happy to make your stay as memorable as possible!!ALL YOU NEED TO ENJOY YOUR STAY IN MADRID!! ... more   less 

Additional Information about Petit Palace Plaza del Carmen

Address: Plaza del Carmen 4, 28013 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range: $111 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Petit Palace Plaza del Carmen 4*
Number of rooms: 42
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Also Known As:
Petit Palace Plaza Del Carmen Hotel Madrid
Hotel Style:
#66 Luxury Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Petit Palace Plaza del Carmen staff and other travellers.
9 questions
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McKinney, Texas
McKinney, Texas
2 months ago
Melbourne, Australia

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Questions? Get answers from Petit Palace Plaza del Carmen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors would probably be quieter”
 of 5 bubbles karenlN240JE, 23 Dec 2016 | Read review
“If you are sensitve to loud noise from the street make sure you get a room in right side or upgrade it as I did.”
 of 5 bubbles samletafat, 10 Dec 2016 | Read review
“We were on the 3rd floor and our view was not great, but we were not there to look out the window !!”
 of 5 bubbles 615anniem, 7 Dec 2016 | Read review
“No good isolation, but the street where the hotel is located is not especially noisy”
 of 5 bubbles eaghion, 4 Dec 2016 | Read review
“The front side rooms have a nice view and small balcony.”
 of 5 bubbles alexgal2015, 17 Nov 2016 | Read review
5 of 5