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Petit Palace Plaza del Carmen

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Traveller (180)
Room & Suite (287)
Dining (40)
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Overview
  • Excellent43%
  • Very good40%
  • Average13%
  • Poor3%
  • Terrible1%
Travellers talk about
“great location”(34 reviews)
“quiet square”(5 reviews)
“body lotion”(3 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
Concierge
4 Star Hotel
All hotel details
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Rooms
Jul. 1Jul. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (781)
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238 results
Traveller rating
110
78
38
8
4
Traveller type
Time of year
LanguageEnglish
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110
78
38
8
4
Show reviews that mention
All reviewsgreat locationquiet squarebody lotionpetit palacefamily roomboutique hotelbunk bedscentral locationrecommend this hotelbig bathroomthe heart of the citynice hotelrestaurants and shoppingyour doorstepa lot of noisenoisy at nightair con
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1 - 5 of 238 reviews
Reviewed yesterday

This is a small boutique hotel in a great location right in the centre of everything, shops restaurants, main square etc and within walking distance of lots of tourist attractions. The room was a little dark and tiny the smallest l have ever stayed in...More

Thank Christine M
Reviewed 1 week ago via mobile

We arrived late at night and rcd room 101. It was the size of a closet with the bed stuck in between 2 walls so couldn't get in or out of bed from the sides. The shower was ordinary and not at all what was...More

Thank matyal
Response from Eugenio B, Director General at Petit Palace Plaza del CarmenResponded 1 week ago

Dear matyal, Thank you very much for your valuable time and feedback regarding your experience in our hotel. I am very grateful for your positive comment about the excellent location, breakfast and staff services. However, I am deeply sorry that we have not fully met...More

Reviewed 3 weeks ago

This was a lovely hotel with a very fresh reception reception area and friendly staff. The room was comfortable and had all the usual amenities available. Location was fabulous, so central, just one street away from the main shopping district. Breakfast was also very good.More

1  Thank Fiona M
Response from Eugenio B, Director General at Petit Palace Plaza del CarmenResponded 3 weeks ago

Dear Fiona M, Thank you for your great review after your recent stay with us. It is wonderful to hear you enjoyed your time here and that you found the hotel team helpful and professional. We do go through comprehensive training to ensure we maintain...More

Reviewed May 7, 2018 via mobile

It’s small cozy hotel. The location was perfect for us which is one minute walk away from main street gran via. The room was very small, and it has also a small balcony In general all areas in hotel looks clean. Staff was helpful Breakfast...More

Thank nihantb
Response from Eugenio B, Director General at Petit Palace Plaza del CarmenResponded May 8, 2018

Hi nihantb! Thank you for your great comments and taking the time to share your wonderful review. I am delighted to hear you had a pleasant stay. We pride ourselves on our friendly and attentive staff, who endeavour to provide all our guests a comfortable...More

Reviewed April 30, 2018

its perfectly located in a beautiful plaza, near everything (walking distance). we loved the location, hotel is super clean, and very welcoming. the staff is amazing especially Daria at front desk, she gave us amazing tips on were to eat. super friendly!!! Daria and the...More

Thank Angel M
Response from Eugenio B, Director General at Petit Palace Plaza del CarmenResponded May 3, 2018

Dear Angel M, We cannot ask for a greater review than this! Fantastic feedback. Thank you so much for your great review. We take great pride in everything that we do, and the secret is to always remain consistent in everything that we do. Attention...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Details
Price range
US$106 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#58 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$106 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#58 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (180)
Room & Suite (287)
Dining (40)
Amenities (4)
Family and Play Areas (1)
Nearby
Centro
Expansive plazas, local and foreign crowds, street
performers, colorful lights, window shopping,
restaurant signs promising the best paella, ham, and
churros con chocolate- this is downtown Madrid, a
collection of plazas interconnected by a network of
side streets. Some of these side streets are wide
pedestrian shopping routes, and some are hidden, so
it's possible to duck in and out of the bustle as
...More
Questions & Answers
Ask a question
wiseone24
April 17, 2018|
AnswerShow all 2 answers
Response from origalaw | Reviewed this property |
yes
0
Votes
SmithGirls2015
January 2, 2017|
Answer
Response from Iñaki G | Property representative |
Hello again :-) We have breakfast service available, but I only can tell you if you have it included if you send me your reservation. Yes, we have two bicycles available. If you want to use it, you only have to go to... More
1
Vote
Google Translation
SmithGirls2015
January 2, 2017|
Answer
Response from Iñaki G | Property representative |
Dear guest, I am very sorry, but we don´t have a free shuttle from the airport to the hotel. If you want we can reserve a taxi for you, but will be cheaper if you take one outside the terminal. Yes, you will find a... More
0
Votes
Google Translation
Room Tips
"choose non window options."
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"Centrally located"
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"The king-size room is not big but it has a huge bathroom. The 3 people room was spacious but the ceiling had..."
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"Mine was 311 and was ok"
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