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Petit Palace Plaza del Carmen

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#86 of 444 Hotels in Madrid
Certificate of Excellence
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Petit Palace Plaza del Carmen
Petit Palace Plaza del Carmen
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541 Reviews from our TripAdvisor Community

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Showing 158: English reviews
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Blackburn, United Kingdom
Reviewed 5 days ago NEW

Stayed here for a 3 day business trip in March 2017. Very close to Sol, so very central and also really easy to get around by public transport. The hotel is having some building work on the ground floor at the minute. My room was on the 3rd floor and I didn't experience any noise or inconvenience. The staff are...

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Helpful?
Thank Tokenbird
Iñaki G, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear Tokenbird; Thank you very much to share your opinion about your recent stay with us, with all the TripAdvisor community. We are very glad to know that your stay was according your expectation. As you say we are very close to Sol, it is made easy to our guest spend their time visiting the historical part of Madrid or...

Haifa, Israel
Reviewed 2 weeks ago

very nice hotel and stuff. It was our first time in Madrid and it was a perfect area and very comfortable hotel. we also toke one day the bikes no charge and had a very good time. The breakfast was very diverse, clean and fresh! We will come back again.

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Helpful?
Thank inbalsterndiet
Iñaki G, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear guest; Thank you very much to share your opinion about your recent stay with us. We are very glad to know that our location, our instalation and services, our breakfasta and our free bicycle services made that your first time in Madrid was unforgetable. Thank you very much for finishing your comment saying that you will come back in...

Playa Del Rey, CA
Reviewed 2 weeks ago via mobile

This property is located right in the centre of the city but off the major streets so it's relatively quiet. It is walking distance to all the major sites and near a major metro stop. The hotel serves great breakfast. The air conditioning in the hotel was not working properly so the interior was quite warm. Fortunately we were able...

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Helpful?
Thank Robert M
Iñaki G, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear Robert, Thank you very much to share your opinion about your recent stay with us. As you say, we are very close to the city center, wich make easier for our guest to know the city, both the historical area as the commercial part. We are very glad to know that all the staff, specially Maria, was very helpful...

Jerusalem, Israel
Reviewed 3 weeks ago

Wonderful hotel, great atmosphere, excellent location. This is the place you want to stay at when visiting Madrid. The room is large, clean and quiet. The staff is professional and gives an answer and solution to any request. Lovely Miriam at the reception gives you the feeling you are at home. the dinning room is special and breakfast is wonderful....

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Helpful?
Thank MickeyHacohen
Iñaki G, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear Mickey, Thank you very much to share your opinion after your stay with us, with all the TripAdvisor community. Thanks again to say that our hotel is wonderful, with a great atmosphere and excellent location. Our target is to try to give the best possible experience to our guest, and we are very glad to know that, in your...

Reviewed 4 weeks ago

The room was clean and big enough. The guys from the reception were very friendly. Check in and check out was quick. Good wifi connection. The breakfast room is little and the quality could be better (information from my roommate). I am going to come back. The locaton of the hotel is very good, 2 minutes to the next metro...

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Helpful?
Thank Andreas S
Iñaki G, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear Andreas, Thank you very much to share your opinion about our hotel, after your stay with us. We are very glad to know that the size of the room, the cleanliness and the staff was according your expectation. As you say, the breakfast room is little, but i am very happy to tell you that, in about two months,...

Reviewed 4 weeks ago via mobile

The hotel looks quite charming and nicely located. It offers a big balcony for normal rooms and the bath is very nice! The only thing I wish could be changed is the intense sense at the lobby. It might be unpleasant to many people, at least for us it was! Maybe a bit less would be ok.

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Helpful?
Thank Nina H
Iñaki G, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear Nina, Thank you very much to share your opinion after your recent stay in our hotel. We are very glad to know that our location, our room and our bathroom was according your expectation. Thank you very much for youe comment about our sense at the lobby, along this week our technical service will change the sense a bit...

Aberdeen, United Kingdom
Reviewed 13 February 2017

Just returned from 4 night stay at this ideally located boutique hotel. The hotel is very clean and comfortable with all the extras you need, like room safe, kettle in your room, mini bar and the best hotel hairdryer I have ever had. There are also bicycles available for hotel guests unfortunately due to the bad weather we were not...

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2Thank RRA54
Iñaki G, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear Guest, Thank you very much to share your opinión about our hotel after your recent stay with us. We want to give you special thanks for your comment saying that you couldn't find anything negative about us. This is the best present that you can give us after your stay, for us it means that everything was perfect during...

Reviewed 1 January 2017 via mobile

My friend and I stayed here in late December. We had an OK time. Here are our thoughts: Pros: in city center, convenient access to metro, nice staff, average size room, coffee and tea provided in lobby with snacks, Garbo restaurant right outside which is convenient if you want a coffee or a beer Cons: Thin walls (we could actually...

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Helpful?
Thank Lauren Y
Iñaki G, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear Lauren, Thank you for take your time to share your opinion about your recent stay in our hotel, with all the TripAdvisor community. We are very glad to know that our location, our staff, our rooms and all the services that we have in order to make our hotel more comfortable for our guests, was according your expectations. In...

Dublin, Ireland
Reviewed 24 December 2016

This hotel is all about location, it's located at the hear of Madrid , it has everything nearby, hotels, bars you name it. Puerta del Sol subway station is just beside and their breakfast offers a great variety of pastry. We had problems turning on our shower.

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Helpful?
Thank Lutropics
Iñaki G, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear guest; Thank you very much for take your time and share your opinion, about your recent stay, in Petit Palace Plaza del Carmen. We are very glad to know that our location (the best in order to feel our city) and our breakfast, was according your expectation. In the other hand, we are very sorry to know that you...

Singapore, Singapore
Reviewed 23 December 2016

Pros: Location is very central with many restaurants and shopping nearby. The hotel gives a cosy feeling as it is a small boutique hotel. The standard double room is modern and spacious. Bathroom is big. The reception area has a big sofa and there's free tea, coffee, water, sweets and snacks. Breakfast was served in a small dining room in...

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Helpful?
Thank karen l
Iñaki G, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear Karen, Thank you very much for share your opinion about our hotel in TripAdvisor. We are very glad to know that our location (the best in order to feel our city), the room and bathroom size, the lobby area and the welcome drinks and food that we prepare for our guest and our breakfast room decoration, was according your...

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Staying in Centro

Neighbourhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
CHARMING 4* HOTEL - PERSONAL COMPUTER WITH FREE WIFI IN EVERY ROOM FOUND RIGHT IN THE HEART OF MADRID!!This elegant hotel has been wholly renovated converting it into a modern hotel, situated in the heart of Madrid in the popular square "Plaza del Carmen" where the Madrid's main public parking and typical tapas bars can be found, just around the corner from the main street "Gran Via" and the famous "Puerta del Sol".Some of the hotel's outstanding services include: luggage service, free WIFI, rooms with hydro-massage showers with built in saunas (some rooms), rooms with Jacuzzi (some rooms), special loft type rooms...Its large bright rooms with tall windows and contemporary decor have been fitted with a vast array of modern and useful creature comforts to ensure a relaxing and memorable stay. The hotel strives to provide guests with quality accommodation which is not only affordable, but also complemented by professional staff and reliable services.Rooms are available on request with twin or double beds, exterior or interior views (on request) and our outstanding Family rooms have capacity for up to 4 persons, ideal for families or groups of friends.If you have any special requests (special room for honeymoon, bedding requests ect) please don't hesitate to contact us, we will be more than happy to make your stay as memorable as possible!!ALL YOU NEED TO ENJOY YOUR STAY IN MADRID!! ... more   less 

Additional Information about Petit Palace Plaza del Carmen

Address: Plaza del Carmen 4, 28013 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range: $120 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Petit Palace Plaza del Carmen 4*
Number of rooms: 42
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Also Known As:
Petit Palace Plaza Del Carmen Hotel Madrid
Hotel Style:
#65 Luxury Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Petit Palace Plaza del Carmen staff and other travellers.
9 questions
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McKinney, Texas
McKinney, Texas
3 months ago
Melbourne, Australia

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Questions? Get answers from Petit Palace Plaza del Carmen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Better views are in the rooms at the front of the hotel, overlooking the plaza.”
 of 5 bubbles Tokenbird, 18 Mar 2017 | Read review
“Higher floors would probably be quieter”
 of 5 bubbles karenlN240JE, 23 Dec 2016 | Read review
“If you are sensitve to loud noise from the street make sure you get a room in right side or upgrade it as I did.”
 of 5 bubbles samletafat, 10 Dec 2016 | Read review
“We were on the 3rd floor and our view was not great, but we were not there to look out the window !!”
 of 5 bubbles 615anniem, 7 Dec 2016 | Read review
“No good isolation, but the street where the hotel is located is not especially noisy”
 of 5 bubbles eaghion, 4 Dec 2016 | Read review
5 of 5