The Principal Madrid
Calle Marques De Valdeiglesias, 1, 28004 Madrid Spain
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Avg. C$664 /night, 3/21 - 3/22
C$698
per night
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per night
C$541
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About
#9 of 486 hotels in Madrid
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
The Principal Madrid Hotel is much more than a luxurious modern boutique hotel. Its prime location in the heart of Madrid, its exclusive entrance, its 76 elegantly appointed rooms, the stunning Terraza (rooftop terrace,7th floor) with what may be the best views in Madrid, and its Ático (penthouse, 6th floor) where avant-garde haute cuisine meets classic cocktails in a space with the best music are reasons enough not to miss the opportunity of discovering this renovated building, now one of the capital’s must-see sights. The hotel’s impressive Ático and Terraza boast the best panoramic views of downtown Madrid. In both, amid large, lush garden areas, you can sip a cocktail or order from the menu concocted by Ramón Freixa (2 Michelin stars), soak up some sun in the Solarium or enjoy the sound of the overflow pool and the best ambient music or our outdoor showers in summer… and always with the finest service to ensure that your every wish is granted.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Children's television networks
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Yoga classes
Yoga room
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Snack bar
Special diet menus
Wine / champagne
Rooftop bar
Highchairs available
Taxi service
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Rooftop terrace
24-hour security
Baggage storage
Concierge
Newspaper
Outdoor furniture
Sun deck
Sun terrace
Sun umbrellas
Butler service
Doorperson
First aid kit
Umbrella
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Minibar
Cable / satellite TV
Complimentary toiletries
Soundproof rooms
Bathrobes
Room service
Safe
Telephone
Bottled water
Clothes rack
Wake-up service / alarm clock
Flatscreen TV
Hair dryer
Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English, French, Spanish, Catalan and 1 more
Location
Calle Marques De Valdeiglesias, 1, 28004 Madrid Spain
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Barajas Airport
13.9 km•
See all flights
Banco de España
3 min•Madrid Metro
Sevilla
3 min•Madrid Metro
Rental Cars
631 Restaurants
within 0.5 kilometers
Reviews
5.0
2,432 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Principal Madrid Hotel garners accolades for its prime location on Gran Via, with guests appreciating the proximity to key attractions. The hotel's elegant atmosphere and rooftop terrace with panoramic views are often highlighted as standout features. While the rooms are celebrated for their comfort and cleanliness, some guests have called out concerns over room size and occasional noise.
Service is generally hailed as friendly and professional, although there have been mentions of service inconsistencies. The hotel's amenities, including the breakfast, contribute to the overall perception of good value for an affordable luxury experience.
Location
Central
Atmosphere
Charming
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Noise level
Quiet
Service
Inconsistent
Amenities
Outstanding
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Detailed Reviews
My family of 4 (2 adults + 2 kids) stayed at The Principal over Christmas. The front desk folks here are wonderful, they are so kind and accommodating. A few days before we checked in, I received a WhatsApp msg from the concierge asking the names and ages of my children. Turns out, they had prepared wrapped gifts for the children to open under the Christmas tree on Christmas morning! It was so beautiful and an amazing idea. We stayed in the Gran Via suite with a connecting room, so we had a large living room and 2 bedrooms. The housekeeping realised we had small children and on the second day, they had installed a bed rail on one of the beds when they saw I had used a suitcase stand and pillow in the event he fell off the bed - so thoughtful and proactive, this was really much appreciated. Every single night the turn down service left a nice treat, chocolate lollipop, sweets etc for the kids. On Christmas Eve they even left a note from Santa to each child! The hotel is very sophisticated, very trendy, so it was so amazing to have this family friendly service - during our 4 night stay we did not encounter any other families with small children, but we didn’t feel out of place at all, quite the opposite. The location is very good, walking distance to Retiro Park, the arts and craft market, Plaza Mayor etc. We will be back.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from María Sánchez, Atención al cliente/recepción at The Principal Madrid
Responded Dec 30, 2023
Dear G1154HEmaxs, Thank you very much for taking the time to share your recent experience with us and other Tripadvisor users. We are very pleased to know that your stay at The Principal Madrid has met all your expectations. We would also like to thank you for highlighting our guest experience service and housekeeping service. We look forward to welcoming you again very soon. Best regards, María Alcázar
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This boutique hotel is lovely- everything from its ideal central location in the City of Madrid, making ventures to most points of interest walkable, to the cleanliness and warmth of the well-appointed rooms to the impeccable service and hospitality of staff, this hotel is special.. The overall ambiance is charming and elegant. Buffet breakfasts each morning were beautifully presented with plentiful offerings representing both local Iberian and more common food fare. Nearby, the adjacent bar area, where we were so fortunate to have joined many other guests on New Year’s Eve, is where we all gathered to count down the minutes to midnight that were telecast to us from nearby Puerta Del Sol. That experience was nothing short of excitement and camaraderie, as we blessed the grapes before midnight, as Spanish tradition dictates. Such fun!
Special mention must be made to our very wonderful concierge, Carlos Cortez, who worked tirelessly with us to plan our visit weeks before our arrival and then helped us along while we were there. Carlos, we will miss your elegant and quiet disposition, your knowledge, your patience and most of all, your beautiful smile!. Gracias!
We plan to revisit the City of Madrid and Hotel Principal in the very near future. Thank you to all at this lovely hotel who have helped us to create such great memories. We will be back!
Special mention must be made to our very wonderful concierge, Carlos Cortez, who worked tirelessly with us to plan our visit weeks before our arrival and then helped us along while we were there. Carlos, we will miss your elegant and quiet disposition, your knowledge, your patience and most of all, your beautiful smile!. Gracias!
We plan to revisit the City of Madrid and Hotel Principal in the very near future. Thank you to all at this lovely hotel who have helped us to create such great memories. We will be back!
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Date of stay: December 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from María Sánchez, Otros at The Principal Madrid
Responded Jan 7, 2025
Dear guest, First of all, thank you so much for choosing The Principal Madrid Hotel during these days! We really appreciate your comment, our objective as a hotel is to make every single guest feel like home. We are very happy to read that our colleague Carlos Cortés helped you with your stay before and after, Concierge and Reception work 24 hours for any assistance you may need! It was a pleasure, we hope to see you again very soon! Best regards, Guest Experience Department.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Called Adrian direct to enquire about rooms and prices, and he was just utterly lovely, kind and funny, ensuring we were given the best room and rate for our 3 person family visit. We accepted it there and then as he was trustworthy and there just are not many big city hotels where you feel like the owner really wants to help you to come. There was no falseness and the hotel is small enough for all the staff to enjoy being there as a team. He followed through and the room was pared-down chic, cool and inviting, the Super King topper was so comfortable, the room itself so quiet despite its totally central location above very busy roads, the windows seal perfectly and the aircon is very quiet. It is a rounded building with classic marble and wrought-iron central staircase, and the reception is at the top with sense of elegant calm living, and looks out through to the beautiful balcony with olive trees, travertine, cane, marble, and sky. The terrace one floor up is gorgeous, also greenery and views and simply space to lounge and be in the light and warm air. We ate on the balcony at the Artico restaurant and had the most sumptuous paired wines with each course and the care and attention of the lead waiter. Their belief in what they do is profound and contagious. We spent the most lovely 5 days at the end of May 2022.
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carolina García, Atención al cliente/recepción at The Principal Madrid
Responded Jun 7, 2022
Dear valued guest, Thank so much for sharing your excellent review regarding your stay with us! I am thrilled to learn that you enjoyed our location so much as well as our service and restaurant. Thank you mentioning the well appointed rooms. We truly hope to welcome you again soon! Kindest regards, Carolina García Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Located centrally near the metro, shops, restaurants, and museums, the Madrid Hotel offers convenience but falls short in certain aspects. Despite its prime location, I rated the hotel three stars due to a few notable issues. The rooms exude a sense of darkness and dinginess, with black carpets and dark walls, possibly indicating a cost-saving measure that compromises cleanliness. Unfortunately, this led to terrible allergies during our stay. On a brighter note, the food served during breakfast and lunch was excellent—fresh and flavorful, deserving compliments to the chef. However, communication barriers were evident among restaurant servers who struggled with English and lacked enthusiasm, making it apparent that they weren't enjoying their work. Conversely, the front desk staff, notably Jose Carlos and Carlos, were exceptional in their roles. They were incredibly accommodating, assisting with restaurant bookings and always greeting guests with a warm smile, which significantly improved our overall experience.
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Date of stay: April 2024Trip type: Travelled with family
Room Tip: The elevator doesn’t go to street level, it leaves you around 10 steps to walk down. They do have...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from María Sánchez, Atención al cliente/recepción at The Principal Madrid
Responded May 4, 2024
Dear mosaferIternational, First of all, thank you for taking the time to share your recent experience with us here at The Principal Madrid. We're pleased to read that you appreciated our excellent location, on Gran Via Street, near all the key spots of Madrid. We're sorry to learn that certain aspects of your stay did not meet your expectations. We apologize for any discomfort caused by the room environment and the impact it had on your allergies. Your concerns regarding cleanliness and room ambiance are taken seriously, and we'll address them with our housekeeping team. On a positive note, we're delighted that you enjoyed the food served during breakfast and lunch at our restaurant, Ático. We will comment the issue about the communication barriers with our team to ensure that all guests receive attentive and friendly service. Your feedback is essential for us to improve. We're thrilled to know that Jose Carlos and Carlos from our staff provided exceptional service and enhanced your overall experience. They are very grateful for your kind words and send their regards. Thank you again for sharing your feedback. We value your comments as they help us to get better and adapt to the neesd of our guests. We hope to have the opportunity to welcome you back in the future and exceed your expectations. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Right in the centre of the city, this small but perfectly-formed hotel was spotlessly clean with very high standards of housekeeping. Linen was excellent quality and the bed was enormous! Quality bathroom products were provided. The breakfast, served on the sixth floor, was outstanding with an excellent selection of fruits, cheeses and other fresh produce. Staff were courteous, multilingual and well-presented. The in-house restaurant was excellent, but rather hidden away from passing customers as the entrance to the hotel is off a side street and very discrete . Altogether, an experience to be savoured and the Principal and its staff certainly made our six night stay very comfortable and pleasurable. Highly recommended.
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Date of stay: January 2025Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Hard to find any faults with this place! Stay longer, that's my tip!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from María Sánchez, Otros at The Principal Madrid
Responded Jan 18, 2025
Dear guest, Thank you very much for sharing your experience at Hotel The Principal Madrid. We are glad to hear that you liked our hotel. We are in a privileged location very close to all the tourist spots, and we also have a very good communication with the train station. It is also a pleasure to know that you were comfortable in your room and that our staff made you feel at ease and at home. We hope to see you again very soon! Best regards, Guest Experience Department.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I don’t know if everyone is exhausted or unhappy or maybe they think that at 5 star hotels the staff isn’t supposed to smile. The waitstaff and front desk, while responsive enough, just weren’t welcoming. We opted to drink in our room a couple of nights because the waitstaff was so icy. They were like that with everyone, not just us.
The maids and bellmen were more relaxed.
And breakfast from room service was always a crapshoot. It’s around 30 euros a person no matter what you order. The first morning I asked for 1 order of toast, 1 yogurt, 1 order of fruit, 1 orange juice, and 2 coffees.
They asked how many people and I said 2 so they brought a bunch of stuff we didn’t ask for and were told we couldn’t order breakfast a la carte and were charged almost 60 euros.
The restaurant closes surprisingly early for Madrid and the room service menu is very limited.
On the other hand, the room, though smallish, was very cozy and comfortable and the bed was HEAVEN!
Except for normal daytime and evening street noise it was very quiet.
The bathroom was smallish and has a very annoying black glass partition but it’s clean and seems new and everything works well. The shower is especially nice.
The hotel is smack in the middle of everything including the Chueca district and every imaginable type of bar and restaurant. Super easy walking to many major sights.
Because of the service I’m not sure I’d call it 5 star. But then they don’t charge as much as the other 5 star hotels do.
The maids and bellmen were more relaxed.
And breakfast from room service was always a crapshoot. It’s around 30 euros a person no matter what you order. The first morning I asked for 1 order of toast, 1 yogurt, 1 order of fruit, 1 orange juice, and 2 coffees.
They asked how many people and I said 2 so they brought a bunch of stuff we didn’t ask for and were told we couldn’t order breakfast a la carte and were charged almost 60 euros.
The restaurant closes surprisingly early for Madrid and the room service menu is very limited.
On the other hand, the room, though smallish, was very cozy and comfortable and the bed was HEAVEN!
Except for normal daytime and evening street noise it was very quiet.
The bathroom was smallish and has a very annoying black glass partition but it’s clean and seems new and everything works well. The shower is especially nice.
The hotel is smack in the middle of everything including the Chueca district and every imaginable type of bar and restaurant. Super easy walking to many major sights.
Because of the service I’m not sure I’d call it 5 star. But then they don’t charge as much as the other 5 star hotels do.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carolina García, Atención al cliente/recepción at The Principal Madrid
Responded Dec 28, 2022
Dear valued guest, First of all, I would like to thank you for choosing The Principal Madrid during your stay in Madrid. I was delighted to hear how much you enjoyed our central location in the heart of Madrid and the comfort of our beds and the tranquillity of the rooms. On another note, please accept our apologies for not meeting your expectations in other aspects of your stay. If you could take a minute, I would like to hear more about what happened. My email is: guests@theprincipalmadridhotel.com Your words will help us to continue to improve our service. Once again, thank you very much for your time and consideration. I am at your full disposal for any further assistance you may require. We look forward to welcoming you again soon. Carolina García Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is located in the best location in Madrid. It’s so central and walking distance from everything you’d like to see. The hotel staff couldn’t be nicer. We even arrived a bit sick and they helped us out in terms of directing us to pharmacies, room service, and late cleaning of the room- so that we could sleep, etc. There’s a beautiful rooftop bar that is open for dinner until 10:30 PM. And the rooms are quite large and very comfortable. You will be very happy if you stay here!
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gustavo Iglesias, Atención al cliente/recepción at The Principal Madrid
Responded Oct 31, 2023
Dear So_Susan59, Warm greetings from Madrid. Thank you so much for taking the time to share your recent experience with us and other Tripadvisor users. I am delighted to learn how much you enjoyed the experience at The Principal. Thank you for remarking the service provided and central location. Should you require any further assistance or information, please dp not hesitate to contact me. We look forward to welcoming you again soon. Thank you for your confidence in us. Kind regards, María Alcázar
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
The interior of the hotel is nicely decorated, as if you are visiting a European aristocrat's home.
The elevator was a bit scary as it was an old-fashioned hinged type, but the atmosphere of the reception and breakfast restaurant were all nice.
The reception staff provide good service and are lively and friendly, but the people serving breakfast are blunt.
Since breakfast was served between 7 and 8 o'clock, there was no one around so I was able to enjoy it quietly.
The room had everything except a toothbrush and was a bit chilly, but if you open the valve in the bathroom, the room gets a little warmer.
I avoided the Sol Square area because I thought it would be too noisy, but the hotel location is good.
The Prado Museum is an 8-minute walk away, Gran Via Street is right in front, and Sol Square is a short walk away.
It was a pleasant hotel in many ways.
The elevator was a bit scary as it was an old-fashioned hinged type, but the atmosphere of the reception and breakfast restaurant were all nice.
The reception staff provide good service and are lively and friendly, but the people serving breakfast are blunt.
Since breakfast was served between 7 and 8 o'clock, there was no one around so I was able to enjoy it quietly.
The room had everything except a toothbrush and was a bit chilly, but if you open the valve in the bathroom, the room gets a little warmer.
I avoided the Sol Square area because I thought it would be too noisy, but the hotel location is good.
The Prado Museum is an 8-minute walk away, Gran Via Street is right in front, and Sol Square is a short walk away.
It was a pleasant hotel in many ways.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff quickly managed all our requests - dinner reservations, airport transfers, tracked down an item left in the car, and the room was lovely and no noise from the street at all. Great location and yummy breakfast. we would most definitely return!
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Date of stay: March 2024Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from María Sánchez, Atención al cliente/recepción at The Principal Madrid
Responded Mar 22, 2024
Dear 324kathyp, Firsly, thank you for taking the time to share your recent experience here at The Principal Madrid. We are delighted to read your fantastic review. Our staff is pleased that they were able to assist you in everything you needed during your stay. They are very thankful for your beautiful words towards them since our team works with the aim of exceedin the expectations. We are also happy to know that you enjoyed our beautiful rooms and our diverse breakfast offer. Lastly, it is great that you enjoyed our excellent location, right in the middle of the key spots of Madrid. So we take your word and hope to see you back soon, Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My first visit to the beautiful capitol city of Madrid and The Principal Hotel did not disappoint...at all. From the moment of arrival when the bellman/valet greeted me and took my luggage, to check in to all the restaurant, hotel and room staff, all were 5 star. The concierges/front desk planned all my restaurants and events during my visit and their choices were authentic and excellent. Nothing was too much. The restaurant staff treated you kindly and were efficient and always helpful. Room staff kept the room looking check-in fresh everyday. Location at the beginning of Gran Via could not be better and you are always a short distance from all the major attractions and neighborhood. This is definitely a hotel to keep on your short list.
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Date of stay: December 2024Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Rooms are beautifully maintained and the beds are amazing. This hotel has the rare turn down...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from María Sánchez, Otros at The Principal Madrid
Responded Dec 14, 2024
Dear guest, Thank you very much for sharing your experience at Hotel The Principal Madrid. We are glad to hear that you liked our hotel. We are in a privileged location very close to all the tourist spots, and we also have a very good communication with the train station. It is also a pleasure to know that you were comfortable in your room and that our staff made you feel at ease and at home. We hope to see you again very soon! Best regards, Guest Experience Department.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had an outside room facing the rear not the Grand Via but there are 2 patio restaurants which are open late so if balcony door open a bit of laughing- we didn’t mind.
Yes to AC
Rooms had showers but they were open a little odd.
…
"If looking for great food/drink, head left (not on gran via) out of the hotel & you’ll find some amazing places hidden away in back streets"Read full review
"Rooms are beautifully maintained and the beds are amazing. This hotel has the rare turn down service in the evening. Location is A+"Read full review
…
PRICE RANGE
C$499 - C$713 (Based on Average Rates for a Standard Room)
LOCATION
SpainCommunity of MadridMadridChueca / Gran Via / Justicia / Centro
NUMBER OF ROOMS
76
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about The Principal Madrid
Which popular attractions are close to The Principal Madrid?
Nearby attractions include Museo Nacional Thyssen-Bornemisza (0.4 km), Fox in a Box Madrid (0.1 km), and Civitatis (0.4 km).
What are some of the property amenities at The Principal Madrid?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at The Principal Madrid?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Principal Madrid?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Principal Madrid?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to The Principal Madrid?
Conveniently located restaurants include Brunchit Chueca, Almalibre Açaí House, and Entre Santos Cocktail Bar & Food.
Are there opportunities to exercise at The Principal Madrid?
Yes, guests have access to a fitness centre, locker rooms available in the fitness centre, and yoga classes during their stay.
Does The Principal Madrid have airport transportation?
Yes, The Principal Madrid offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Principal Madrid located near the city centre?
Yes, it is 0.6 km away from the centre of Madrid.
Are any cleaning services offered at The Principal Madrid?
Yes, dry cleaning and laundry service are offered to guests.
Does The Principal Madrid offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.