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Hotel Port Fleming

Traveller (46)
Room & Suite (15)
Pool & Beach (8)
About
Location
Cleanliness
Service
Value
Located about 150 meters from the Poniente Beach. The nearest bus stop is only 100 meters away. Located in a quiet area ideal for a short break close to the beach.
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Property amenities
Pool
Restaurant
Bar/Lounge
Concierge
Multilingual Staff
Self-Serve Laundry
Room features
Air Conditioning
Non-Smoking Rooms
Good to know
HOTEL STYLE
Classic
Budget
HOTEL CLASS
Reviews & more
215Reviews
57Photos
35Q+A
29Room tips
Traveller rating
  • 40
  • 83
  • 49
  • 18
  • 25
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  • English
Popular mentions
We booked last minute and was a little unsure as the reviews were quite mixed but we had a lovely stay for 3 nights . We had a top floor room although a little dated but it had a large sunny terrace . The staff were really lovely .We were it appeared the only British guests
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Response from PortHotels, Customer Service at Hotel Port Fleming
Responded Sep. 13, 2018
Dear Guest, Thank you very much for your kind review and very encouraging comments. Also we'd like to thank your kind words regarding our staff. They are a credit to us. To read that you had a lovely makes us fell happy. We look forward to having to the pleasure of warmly welcoming you back very soon. Best regards
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First time I have stayed here, rooms are clean and spacious, staff nice and friendly. A little disappointed at the choice of food,but I am a fussy eater. Location is excellent in the old town which we prefer. Overall a good little hotel.
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Response from PortHotels, Customer Service at Hotel Port Fleming
Responded Sep. 13, 2018
Dear Guest, Thank you for taking the time to share your experience during your stay here at the Port Benidorm Hotel & Spa. All your remarks will be reported to the corresponding departments; sure it will help us to continue improving our quality. We look forward to see you very soon. Best regards
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This hotel is depressing, dark,very dated and in need of a serious refurbishment. Puts years on you. Nearly all Spanish rude elderly guests. Appalling rooms, noisy springy beds. Dining room is miserable.Thankfully only for booked breakfast. Talk about a room with a view. NEVER
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Response from PortHotels, Department of Quality at Hotel Port Fleming
Responded Nov. 9, 2017
Dear Guest, Many thanks for taking the time to share your comments about your recent stay in the Port Fleming hotel. We are very sorry for have not met your expectations. Port Fleming is a little 2 star hotel, located in the Benidorm city centre, close to the Poniente Beach. The good value for money, politeness and attention of our staff for makinf our customers feel at home. We regret your disappointment. Your feedback is very important because you are allowing us to deliver a better experience for you and other guests in the future. Best regards
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+2
I always try to start with a positive, but i am really struggling in this case. I had booked four rooms for five friends, and we were all very disappointed. The hotel is fairly clean overall, but my bathroom toilet was not cleaned for two days, after which i cleaned it myself.
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Response from PortHotels, Department of Quality at Hotel Port Fleming
Responded Nov. 8, 2017
Dear Guest, Thank you for staying at the Port Fleming hotel and for sparing your time to post feedback of your stay on TripAdvisor. We regret that after your experience the hotel did not meet your expectations. The cleanliness of the rooms is daily when our customers require it. It's necessary that the sign 'Please make up my room' is hanged in the door knob. Anyway, if you need during the day this service please inform our staff in the reception. We are sorry to read that the beds and the pillows were an inconvenience. It's possible to change the matress and the pillows informing at the reception. The comfortability of our guests is extremely important. Port Fleming is a little 2 star hotel, located in the Benidorm city centre at 150 metters to the beach. The services provided by the hotel correspond to the category. Services as for example tea & coffee making facilities or fridge, are not included in the room. The big majority of our staff speak English fluently and are able to connect with the guests without troubles. We are sorry if you had any inconvenience, please accept our sincere apologies. The traffic in the area is normal according to the location in the old town. In regards the food, Port Fleming provides guests a varied menu in the restaurant with nearby 12 dishes per service in main and side dishes. Also buffet of salad, cold meats, soups and desserts: fruit, house dessert of the day and icecreams. The selection of the menu has a variety of 14 days and all is prepared with first quality products. We regret your bad experience, but thank your feedback because it is the key to continue improving the quality of our services. Best regards
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Location was brilliant, hotel & room was clean. Air con was free thank god, view from balcony was rubbish. The food was horrible and you couldn't even have a drink of juice with your meal. I eat there twice in one week and I went full board... never bothered with breakfast.
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Response from PortHotels, Department of the Quality at Hotel Port Fleming
Responded Nov. 8, 2017
Dear Leigha, Thank you for taking the time to share your thoughts about the Port Fleming Hotel. We are happy that the cleanliness, the location or the pool area wer a great asses during your stay. The hotel is a little 2 star, located in the Benidorm city centre at 150 metters to the beach. The services provided by the hotel correspond to the category. We trully think that Port Fleming provides guests a varied menu in the main restaurant with nearby 12 dishes per service in main and side dishes. Also buffet of salad, cold meats, soups and desserts: fruit, house dessert of the day and icecreams. The selection of the menu has a variety of 14 days and all is prepared with first quality products. We regret it did not meet your expectations and for sure, your remarks will help us understand what we are doing right and what to continue doing for future guests. The big majority of our staff speak English fluently and are able to connect with the guests without troubles. We are sorry if you had any inconvenience, please accept our sincere apologies. We hope to have the opportunity to welcome you back in the future. Best regards
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All photosTravellerRoom & SuitePool & BeachDining
The woev from the room nr.510
Vista desde la Pisicna
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Hi, do all rooms have balconies? Thanks
do you have to pay a deposit on arrive
Hi Andy, no you don't. Deposit is not required in the hotel. Best regards
0 votes
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There isn’t a kettle in the rooms.
1 vote
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Do transfers not drop you at hotel
no they dont but if you look at my review i have given instructions to get you to hotel x u will enjoy im sure
0 votes
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Hi our room had a bath with a shower in, best of both worlds, hope this helps
1 vote
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"Avoid this hotel unless you like a lot of noise, and very few facilities."
"A lot of Spanish stay at hotel but that no problem."
"There are no good sides as it is residential area, but we enjoyed watching the world go by."
"I would recommend floor 6 better for the pool and the lift."
"Waste of time. requests are ignored."
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123456
PRICE RANGE
US$58 - US$153 (Based on Average Rates for a Standard Room)
LOCATION
SpainValencian CountryProvince of AlicanteCosta BlancaBenidorm
NUMBER OF ROOMS
104
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