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Gran Hotel Bali

Booking.comUS$79*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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4,747 Reviews from our TripAdvisor Community

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Showing 3,113: English reviews
Reviewed 9 November 2014

the hotel certainly had wow factor on entrance but found the reception staff rude, were put in a temporary room on 1st floor with no balcony and gave up trying to be moved as staff very unhelpful. The food was average but what disappointed us the most was the lack of entertainment as it was totally aimed at the Spanish...

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Helpful?
1Thank Jangeo74
Dep_comercial, Director de Relaciones con Clientes at Gran Hotel Bali, responded to this review

Dear Guest: We are sorry to know that you did not enjoy your stay with us All our staff is perfectly trained to deal with any problem in the hotel (always depending on the job they have in the hotel), and they always listen to every client and help them as far as possible. All the Reception staff speaks a...

Reviewed 7 November 2014

Been in better 3* hotels. Plenty food but pretty poor and never hot and very much the same each night or a variation on a theme. Paid for wifi but it didn't work. Room reasonably clean but could have been better.

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Helpful?
2Thank Anne C
Dep_comercial, Director de Relaciones con Clientes at Gran Hotel Bali, responded to this review

Dear Guest: Many thanks for your kind comments. We have taken note of your comments and will work on them to improve.

Manchester, United Kingdom
Reviewed 7 November 2014

Lovely looking hotel clean, food average but you had to fight the Spanish pensioners who pushed n shoved in very rude, it is a long walk or taxis/bus ride in to benidorm but nice if you just want to laze around the pool but the sun goes behind the building in the afternoon, so make the most of the sun...

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Helpful?
4Thank 200Janet
Dep_comercial, Director de Relaciones con Clientes at Gran Hotel Bali, responded to this review

Dear Guest: Many thanks for your kind comments. We are pleased to know that you enjoyed your stay with us. We have taken note of your comments and will work on them to improve. Sorry to hear about your experience with the Spanish clients, but we think it is not fair to generalize saying that all the Spanish guests are...

Reviewed 7 November 2014 via mobile

Lovely hotel asked for disabled room got one no balcony quick to be moved to another room only down side to 5 his home is no disabled toilets at all or toilets with hand rails so had to spend 30 euros hiring a commode to go to toilet when asked staff for disabled toilets they just looked puzzled bus would...

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Helpful?
3Thank Karen N
Dep_comercial, Director de Relaciones con Clientes at Gran Hotel Bali, responded to this review

Dear Guest: Many thanks for your kind comments. We are pleased to know that you enjoyed your stay with us. We have taken note of your comments and will work on them to improve. It's true that Gran Hotel Bali only has rooms basically adapted what means that they have wider doors to allow wheelchairs move and a wheel-in-shower... These...

Northamptonshire, United Kingdom
Reviewed 5 November 2014

On arrival to this hotel I was very impressed, but after staying 1 week this quickly became disappointment. If you are half board there are no drinks included with your evening meal, no tea/coffee or water. The restaurant is like a school canteen lots of dirty tables and you need to clear dirty plates before your able to sit down,...

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Helpful?
3Thank Donna M
Dep_comercial, Director de Relaciones con Clientes at Gran Hotel Bali, responded to this review

Good morning. Dear Guest: We are sorry to know that you did not enjoy your stay with us and we think that when you buy the hotel the information you got was not correct. Anyway, Gran Hotel Bali is in Benidorm, (not Finestrat), at the end of the Poniente Beach (3 KM away from the center). To go to the...

Worcestershire, United Kingdom
Reviewed 5 November 2014

2nd visit this year, as I thought the hotel was great. Food is fabulous, for such a huge number of guests. Some English TV channels also makes a change. Wifi seems to be under a strain from the demand, best to use during meal times! We had a car to get to the entertainment quarter, and the general clientele seems...

Review collected in partnership with Low Cost Holidays
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Helpful?
1Thank sandrarJ3358AH
Dep_comercial, Director de Relaciones con Clientes at Gran Hotel Bali, responded to this review

Good morning. Dear Guest: Many thanks for your kind comments. We are pleased to know that you enjoyed your stay with us. We will be deligthed to welcome you if you decide to stay in our hotel again. Thank you and kind regards.

Carmarthenshire, United Kingdom
Reviewed 4 November 2014

I have to admit after reading the somewhat mixed reviews on here I was very wary about what my visit to the Gran Hotel Bali would be like but thankfully it was great. the hotel is certainly impressive, me and my sister stayed in the smaller of the 2 buildings but in a corner room on the 14th floor so...

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Helpful?
1Thank emmadancer
Dep_comercial, Director de Relaciones con Clientes at Gran Hotel Bali, responded to this review

Good morning, We are pleased to know that you enjoyed your stay with us. We would like to thank you for your kind comments and will take care to improve all the details we can. We will be delighted to welcome you if you decide to stay in our hotel again. Thank you and kind regards.

Dudley, United Kingdom
Reviewed 4 November 2014 via mobile

Great luxurious hotel. Rooms are spacious and clean. Staff was pleasant which surprised me after reading other reviews. We stayed half board and food was plentiful, lots of variety! My first time in Benidorm but will definitely return and stay at this hotel. Yes some Spanish guests were rude pushing in front of people but this is not the hotels...

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Helpful?
4Thank Nikki S
Dep_comercial, Director de Relaciones con Clientes at Gran Hotel Bali, responded to this review

Good morning. Dear guest: Many thanks for your kind comments. We are pleased to know that you enjoyed your stay with us. We will be delighted to welcome you if you decide to stay in our hotel again. Thank you and kind regards.

Cork
Reviewed 4 November 2014

Very nice hotel. Absolutely stunning views. Wifi didn't work for me after I had paid for it, nothing I did could fix it either and reception staff weren't sure either. Thought the food selection was very very poor. It was the same every day and mainly consisted of fish which I don't eat so ended up eating just chips most...

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Helpful?
1Thank Ciaran O
Dep_comercial, Director de Relaciones con Clientes at Gran Hotel Bali, responded to this review

Good morning. Dear guest: Thank you for sharing your opinion. We are sorry to know that you did not enjoy your stay with us. Gran Hotel Bali works on a 7 days basis menus to guarantee a high variety and quality of foods. Menus are planned to satisfy everybody always keeping a good value for money. You can find fresh...

Northamptonshire, United Kingdom
Reviewed 4 November 2014

I thought this hotel deserved a detailed review !!!! Here goes !!!! We recently returned from a four nights stay in the Gran Bali (Half term week) All-Inclusive. I had requested a high floor sea view room and we got a great room on the 18th floor. The room was clean and very well maintained throughout our stay with daily...

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Helpful?
4Thank HolidayT
Dep_comercial, Director de Relaciones con Clientes at Gran Hotel Bali, responded to this review

Good morning. Dear guest: We are grateful for the time you invested in sharing your opinion. We are pleased to know that you enjoyed your stay with us. We would like to thank you for your kind comments and will take care to improve all the details we can. We are delighted to welcome you if you decide to stay...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Enjoy Benidorm in the tallest hotel in EuropeSituated at the Cala de Benidorm close to the sea and with magnificent view not far from Terra Mitica, the most unique hotel on the Costa Blanca is distributed over two buildings, one of which at 186 metres is the tallest hotel in Spain. This beach hotel, which was built in 2002, has 52 storeys and a total of 776 rooms, 12 of which are suites. Our luxury hotel has an entrance hall with a reception area open 24 hours per day, which offers a safe deposit box and currency exchange services. It also has a hairdressing salon, a games room, a television room and a nightclub. The restaurant is air conditioned and equipped with high chairs for small children. Guests travelling on business can use the conference room and wireless Internet. You can make the most of room service, a laundrette and use the medical service. The complex has 18 lifts two of which are panoramic and a garage. Gran Hotel Bali provides a full range of leisure and entertainment activities suited to all tastes and ages:The Hotel has 3 swimming pools, one for adults and children, a children's pool and an originally designed "great lake" as well as an open air Jacuzzi bordered by an extensive sun bathing area equipped with hammocks and sun shadesRecreational games room, mini-children's playground, children's games room.Day time and evening entertainment programme for adults and children.The hotel has two restaurants with show cooking, along with a magnificent buffet service and four bars-cafeterias.The services on offer are complemented with a "Fitness Center" (sauna, Jacuzzi, gymnasium, massages etc.), Hairdresser and beauty salon.The hotel also provides several all purpose salons fully equipped and suitable for any kind of event, such as business meetings, conventions, seminars, incentive trips, banquets, and large scale events. The "Crystal Palace" in particular, which is unique on the Costa Blanca, has sufficient capacity for 1000 persons and direct access from the garden.This modern beachside hotel is located in the cala or bay of Benidorm close to the poniente beach and 50 metres away from a number of bars and restaurants. The nearest golf course is five kilometres away and closer still, Terra Mitica and Terra Natura theme parks are only three kilometres away. ... more   less 

Additional Information about Gran Hotel Bali

Address: Calle Luis Prendes n04 | La Cala, Playa Poniente, 03502 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Price Range: $99 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Hotel Bali 4*
Number of rooms: 776
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Also Known As:
Gran Hotel Benidorm
Gran Hotel Bali Benidorm
Gran Bali Benidorm
Gran Bali Hotel Benidorm
Hotel Bali Benidorm
Hotel Gran Bali Benidorm
Bali Hotel Benidorm
Hotel Style:
#12 Spa Hotel in Benidorm
#29 On the Beach Hotel in Benidorm
#32 Luxury Hotel in Benidorm
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Questions & Answers

Here's what travellers have asked, with answers from Gran Hotel Bali staff and other travellers.
372 questions
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Questions? Get answers from Gran Hotel Bali staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views main building”
janet884, 26 Apr 2017 | Read review
“Ask for a sea view before booking although both buildings really only have sea views above the 60th floor.”
, 26 Apr 2017 | Read review
“Try and get a room above floor 20, if you want great views”
C175RDpaulc, 25 Apr 2017 | Read review
“View from 31st floor was good but don't bother paying to go up to 43rd floor if you have high floor as the view is no better just costs ”
georginar432, 24 Apr 2017 | Read review
“1st Floor best”
ronnie8183, 24 Apr 2017 | Read review
5 of 5
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US$79* /night
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Prices are for 1 room, 2 adults
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