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Servigroup Castilla

936 reviews
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Traveller (210)
Dining (69)
Room & Suite (67)
Overview
  • Excellent60%
  • Very good29%
  • Average9%
  • Poor1%
  • Terrible1%
Travellers talk about
“great hotel”(71 reviews)
“old town”(96 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
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Reviews (936)Write a Review
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3
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480
207
64
4
3
Show reviews that mention
All reviewsunfinished buildinggreat hotelold townbenidorm palaceyellow brick roadpool areafree nightquiet locationbuilding sitehotel is spotlessplenty of choicefree ticketsplenty of sunbedsquiet at nightreception staffthe dining room stafffull board basis
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1 - 5 of 758 reviews
Reviewed 2 weeks ago

This was the third time we have been there,last Xmas great,this time not so good. The food was very mediocre,vegetables cooked in too much water and were waterlogged.the food was never hot and neither were the plates,I couldn’t,understand Why the lunch Menu had a better...More

Thank douglas123254
Management response:Responded 4 days ago

Dear douglas123254, Firstly, we would like to thank you for sharing your comments on TripAdvisor as for your nice comments about staff. We are very surprised about your comment regarding the food as we had a high occupancy during Christmas and we have not received...More

Reviewed 4 weeks ago

have stayed a number of times at this hotel its in a good position to get to old town,beach etc,all the staff are very helpful ,rooms could do with an update,but they are clean and have everything u need.could not fault the food,entertainment not to...More

1  Thank leonard132
Reviewed 5 December 2017

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Review collected in partnership with Jet2holidays
2  Thank 413marylynm
Reviewed 26 November 2017

Stayed at this Hotel on 17th -20th November 2017 with 3 friends, Really nice hotel not the most modern rooms but very comfortable, clean and good size rooms with plenty of hanging space, fridge, free safe and a decent shower. Food is also very good...More

3  Thank phalim m
Reviewed 23 November 2017 via mobile

Quiet area. Very easy to get to the old town, beach and the British noisy part Staff are all very helpful. Food is very good with a wide choice both at breakfast and the evening buffet that is changed every day. A fridge in the...More

2  Thank Neil W
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Airport Transportation
Dry Cleaning
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$83 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Benidorm
#10 Best Value Hotel in Benidorm
#13 Luxury Hotel in Benidorm
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$83 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Benidorm
#10 Best Value Hotel in Benidorm
#13 Luxury Hotel in Benidorm
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (210)
Dining (69)
Room & Suite (67)
Pool & Beach (57)
Hotel & Grounds (199)
Bathroom (10)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Elaine M
11 November 2017|
AnswerShow all 5 answers
Response from stewartmcinroy67 | Reviewed this property |
They will only be happy to help you out with that and anything else you need staff here are top class
0
Votes
jdmorrison631
7 October 2017|
Answer
Response from johnaamac | Reviewed this property |
I think the hotel is most suited older couples and singles When we were there we did not see any entertainment for kids
0
Votes
Room Tips
"Rooms only 3 star rest of hotel excellent"
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"This hotel is in a quite Location but also local to bars and restaurants."
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"Poolside gets sun all afternoon lovely and quiet"
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"When checking pick up times on departure make sure where"
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