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Servigroup Castilla

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#13 of 194 Hotels in Benidorm
Certificate of Excellence
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816 Reviews from our TripAdvisor Community

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Showing 671: English reviews
Cambridgeshire
Reviewed 6 June 2014

We were made very welcomed by the staff and nothing was too much trouble for them.The food was excellent and of good quality. The room was nice and kept very clean by the hard working cleaners.Wifi was also very good. My wife left her purse in the safe when we departed and the Reception Manager MARIANO organised its safe return...

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Thank BazCambridgeshire
Reviewed 5 June 2014

Would definitely go back again. I would recommend it as a great hotel to have a relaxing holiday. Staff are all very helpful. Food was always hot. It is ideally situated as it's close to the beach and the old town while it was very quiet at night

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Thank CarmelMary
pontefract
Reviewed 3 June 2014

this hotel is lovely, the staff and management are excellent, rooms are nice and clean as is the hotel, food is above average and the dining room is spotless and well laid out,.dont think this hotel any good for families as most of guest were of my age group ( middle aged) no good for people with walking difficulties either...

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1Thank curlyPontefract
Glasgow, Scotland - UK
Reviewed 2 June 2014

Stayed here for 1 week in May as the hotel was recommended. I booked directly with Servigroup and received a free airport transfer, 1 free drink per person, free mugs and if you have a late flight they will allow you to keep your room until 3pm (which I did not require). I asked for a pool view on a...

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3Thank karenbaby
Sheffield
Reviewed 31 May 2014

The Hotel Castilla is in a quiet area of Benidorm but it's a bit further out than say the Hotel Venus which is fine if you don't have any walking difficulties it probably a good ten minutes walk to Levante beach. The Hotel is very clean and the staff are very helpful. The rooms are nice and are cleaned every...

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1Thank Gregsheffield
Reviewed 30 May 2014

Took my 9 yr old son here for a short break was horrified to find out the hotel was not family orientated. Lots of elderly and spanish visitors. Luckly for us my parents were staying in Rio park, which is next door where we spent the most of our time around the pool, as we felt uncomfortable and unwelcome in...

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5Thank Lisabdaveh
Wolverhampton, United Kingdom
Reviewed 26 May 2014

This hotel is luxury... I really enjoyed my stay here, its very Lush<3 The food is amazing, The staff very friendly, you get 2 for 1 drinks A free trip to the benidorm palace (worth going once) I complain about everything!!! ( like karl pilkington)but i have no complaints at all. This year i will try one of the other...

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3Thank kat190762
Glasgow, United Kingdom
Reviewed 25 May 2014

stayed in the castilla in march for 10 days found this to be a good hotel staff very friendly food was good rooms very spacious because it was off season no problem with people reserving sun loungers also free wifi in all the hotel

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1Thank Stephen C
Leeds
Reviewed 23 May 2014

Having just returned from my third holiday at the Castilla I have enjoyed it just as much as the first. Admittedly I had forgot how firm the beds were but having a twin room to myself I had plenty of pillows etc to get comfortable :-). Once again there was plenty of choice in the restaurant all the staff were...

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3Thank Andrew H
Berwick-upon-Tweed, United Kingdom
Reviewed 22 May 2014

We stayed here with our 6month old-first time abroad with her. From the start the staff were fabulous with us talking to our daughter and saying just to ask if we needed anything. We went full board as it was just as cheap but to be honest we usually eat out at night as past experience says buffets at night...

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3Thank jools419

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Breakfast
  • Dry Cleaning
Official Description (provided by the hotel)
Hotel located 500m. From Levante Beach, in a quiet area in Benidorm.Facilities and services:Large sun terrace with swimming pools for adults and children, sunbeds and garden area and children's playground. Restaurant, bar-lounge and meeting roomFree gym and sauna with supplement. Entertainment programme in high season.Free wifi connection throughout the hotel, including outoor areas.Internet connection at reception (supplement).Hotel-owned covered parking spaces (supplement): 77.Rooms:132 fully equipped rooms: air conditioning and heating by fan coil system, full bathroom, hairdryer, balcony, direct dial telephone, flat screen TV, mini fridge, safe (supplement) and intelligent locking system.The flat screen TVs provide a new digital system with 60 national and international channels and 15 music channels.Restaurant:Restaurant with buffet service and show cooking. A selected and varied assortment of dishes including themed dishes, vegetarian choices and delicious desserts. Special celiac menu available on request. ... more   less 

Additional Information about Servigroup Castilla

Address: Calle Jaen 3, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Price Range: $91 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Servigroup Castilla 4*
Number of rooms: 132
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Also Known As:
Servigroup Castilla Hotel Benidorm
Hotel Castilla Benidorm
Hotel Style:
#3 Romantic Hotel in Benidorm
#10 Best Value Hotel in Benidorm
#10 Luxury Hotel in Benidorm
#18 Family Hotel in Benidorm
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Questions & Answers

Here's what travellers have asked, with answers from Servigroup Castilla staff and other travellers.
35 questions
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Edinburgh, United Kingdom
over a year ago
Melbourne, United Kingdom
4 months ago
Co. Armagh

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Questions? Get answers from Servigroup Castilla staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms overlooking the pool get the sun on the afternoon”
 of 5 bubbles johar6970, 30 Nov 2016 | Read review
“having stayed on different floors each time there is hardly any disadvantage unless you don't like high floor rooms”
 of 5 bubbles Anne344, 25 Nov 2016 | Read review
“Single travellers have the same rooms as couples at no extra cost”
 of 5 bubbles quinny456, 18 Nov 2016 | Read review
“high floor, pool view but there is building work”
 of 5 bubbles kaylouise23, 8 Nov 2016 | Read review
“Both sides of Hotel have a limited view but you don't want to stay in your room”
 of 5 bubbles fasttourer, 31 Oct 2016 | Read review
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