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Magic Cristal Park Hotel

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Magic Cristal Park Hotel
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2,508 Reviews from our TripAdvisor Community

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Showing 1,267: English reviews
Stoke-on-Trent, United Kingdom
Reviewed 2 August 2012

where do i start! 5 visits to this hotel total of 9 weeks,superb,yes the lifts are a bit of a pain,yes the spanish guests are a bit noisy(but it is there country).in the resturants the food is good,something for everyone,the staff are very polite and plesant.the bars are clean and efficent,and without a shadow of doubt the best bar staff...

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5Thank andyandjuliestoke
RafaelJimenez, Manager at Magic Cristal Park Hotel, responded to this review

Dear Customer, First ,I would like to thank you for your comments, and the time they spend in writing. For us, your opinion is very important because all the staff work very hard to get to meet customer expectations. In Magic Cristal Park, we have different quality systems such as ISO 9001-2000 and its concordant Qualitas. Magic Costablanca is a...

Leeds
Reviewed 1 August 2012

We went on a long weekend mid july , most of the reviews are spot on , the receptionists take ages but they are pretty friendly when you finally get served. You have to remember this is a spanish family hotel and they take priority if you can get over that your fine, the food is a bit dire at...

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2Thank reereeLeeds
RafaelJimenez, Manager at Magic Cristal Park Hotel, responded to this review

At Magic Costa Blanca the customer satisfaction is the most important for us and for this we have contracted a prestigious and International company leaders in their field to carry out quality surveys during our guests stay Below be have included the results from the last audit. All our establishments have ISO 9001-2000 certificates, our in house quality system QIO...

scotland
Reviewed 1 August 2012

Where do i even start? I am just back from our 2 week all inclusive holiday at the cristal park and i wouldn't even go back if you paid me. We went as a group of 9; 4 adults and 5 children and none of us would go back. It was a good job there is a chain of these...

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5Thank AshleeD95
RafaelJimenez, Manager at Magic Cristal Park Hotel, responded to this review

Dear Customer, I would like to I thank you for your comments, we appreciate this comments because hey help us to improve day by day. Magic Cristal Park has different systems such as ISO 9001-2000 certificates and Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel. We also have internal and...

Reviewed 29 July 2012

I'm 16 years old and went with my mam for a break, absolutely amazing! I loved every second of it and would highly recommend it to anyone. Looked great for young children too as there was the mini area that looked fantastic, as well as the main pool. As the sun loungers were on the terrace it was closer to...

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4Thank ReBecca16x
RafaelJimenez, Manager at Magic Cristal Park Hotel, responded to this review

Dear Customer, I would like to I thank you for your comments, we appreciate this comments because hey help us to improve day by day. Magic Cristal Park has different systems such as ISO 9001-2000 certificates and Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel. We also have internal and...

county tyrone
Reviewed 28 July 2012

Firstly the location of the hotel is fine, secondly the restaurant and food at the hotel if you are all inclusve is fine even for fussy eaters there is always something to eat (chips). Charlie in the restaurant is excellent anything you want he will try to get it. The hotel staff are efficent at sorting out any problems you...

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Helpful?
Thank amanda m
RafaelJimenez, Manager at Magic Cristal Park Hotel, responded to this review

Dear Customer, I would like to I thank you for your comments, we appreciate this comments because hey help us to improve day by day. Magic Cristal Park has different systems such as ISO 9001-2000 certificates and Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel. We also have internal and...

York, United Kingdom
Reviewed 28 July 2012

SPANISH. * Hotel does not have an out side pool,like the sunmasters holidays said there was! it has a pool on the 7th floor inside,nd opposite it has the outside bar and sunbeds.The hole area closes at 7pm which is pretty crap! kids enjoyed milk shakes fizzy drinks,pure orange and others. Snacks are available through out the day. There is...

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3Thank rachael jay g
RafaelJimenez, Manager at Magic Cristal Park Hotel, responded to this review

Dear Customer, At Magic Costa Blanca the customer satisfaction is the most important for us and for this we have contracted a prestigious and International company leaders in their field to carry out quality surveys during our guests stay Below be have included the results from the last audit. All our establishments have ISO 9001-2000 certificates, our in house quality...

Cockenzie, United Kingdom
Reviewed 23 July 2012

this was our 4th time in this hotel and as always nice and clean and friendly i must say i do love the magic cafe and all the staff in there especially him and her they are a great act even put on the bunny especially for my daughter as annmarie minded that she liked it great holiday will be...

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Thank lesley b
RafaelJimenez, Manager at Magic Cristal Park Hotel, responded to this review

Dear Customer, First at all I would like to thank you for your comments, and the time they spend in writing. For us, your opinion is very important because all the staff work very hard to get to meet customer expectations. In Magic Cristal Park, we have different quality systems such as ISO 9001-2000 and its concordant Qualitas. Magic Costablanca...

MANCHESTER
Reviewed 21 July 2012

myself&my wife go here 2,3 times a year,as its staff from reception,bar staff,cleaners and entertainment in Magic Cafe with,Anne Marie&andy are 2 of the best all round entertainers we have seen.allways keeps us laughing plus great music for everyone we will be back in october for another dose.Mike&Rose

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6Thank THE2WILLIES
RafaelJimenez, Manager at Magic Cristal Park Hotel, responded to this review

Dear Guest, First at all I would like to thank you for your comments, and the time they spend in writing. For us, your opinion is very important because all the staff work very hard to get to meet customer expectations. In Magic Cristal Park, we have different quality systems such as ISO 9001-2000 and its concordant Qualitas. In Cristal...

Arbroath, United Kingdom
Reviewed 18 July 2012

Hi folks just back from our two week annual vacation with our friends the Willsers and we chose to stay at the hotel for a second year running.This hotel is in a fantastic location just beside the Old Town area with both beaches and the old town just a pleasent stroll away.This i asked for a balcony and was told...

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3Thank philip180
RafaelJimenez, Manager at Magic Cristal Park Hotel, responded to this review

Dear Customer, First at all I would like to thank you for your comments, and the time they spend in writing. For us, your opinion is very important because all the staff work very hard to get to meet customer expectations. In Magic Cristal Park, we have different quality systems such as ISO 9001-2000 and its concordant Qualitas. In cristal...

ireland
Reviewed 17 July 2012

just back from Benidorm. Stayed for 7 nights in Cristal Park. Just up the hill from the old town so it was nice and central. The hotel itself is grand but after arriving we got our room which was spacious but no balcony. our window overlooked the skylight of the downstairs bar which wasnt a great view so we asked...

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2Thank happyheadsIreland

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Located in the heart of Benidorm, facing the park L'Aiguera and close to all amenities: shops, restaurants, entertainment, etc ... and just 500 meters from the famous Levante Beach. Magic Cristal Park, magical holidays in the heart of the Capital of Tourism and near all services ... more   less 

Additional Information about Magic Cristal Park Hotel

Address: c/ Ruzafa, 14, 03501 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Price Range: $90 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Magic Cristal Park Hotel 3*
Number of rooms: 458
Reservation Options:
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Also Known As:
Magic Cristal Park Benidorm
Cristal Park Benidorm
Hotel Magic Cristal Park
Hotel Style:
#44 Romantic Hotel in Benidorm
#44 Family Hotel in Benidorm
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Questions & Answers

Here's what travellers have asked, with answers from Magic Cristal Park Hotel staff and other travellers.
345 questions
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Questions? Get answers from Magic Cristal Park Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not all rooms have a balcony, but I emailed and requested one and we got one! We were on the 3rd floor which was ideal.”
jules123452017, 13 Apr 2017 | Read review
“for less noise ask for room in middle of hotel”
lesliel410, 4 Apr 2017 | Read review
“Good room for one person”
mandyredford, 29 Mar 2017 | Read review
“Facing the town hall with balcony ”
nicolamills222, 28 Mar 2017 | Read review
“If there is anything on IE fiestas ask for a room in the middle”
clivenick, 22 Mar 2017 | Read review
5 of 5