Hotel Benidorm Plaza

4.0

Location

Cleanliness

Service

Value

Certificate of Excellence

Located a few meters from Levanter Beach, right in the heart of downtown Benidorm, the hotel has become a point of reference for thousands of tourist. Modern, welcoming, smart and offering a fantastic culinary experience, it is without a doubt the best option for you and your family. From here you will be able to find the wide range of leisure activities Costa Blanca has to offer. Welcome to Benidorm.

Full view

Property amenities

Pool

Restaurant

Fitness Centre with Gym / Workout Room

Room service

Bar/Lounge

Free High Speed Internet (WiFi)

Banquet Room

Conference Facilities

Dry Cleaning

Heated pool

Indoor pool

Laundry Service

Meeting rooms

Multilingual Staff

Non-smoking hotel

Outdoor pool

Sauna

Wheelchair Access

Room features

Air conditioning

Minibar

Accessible rooms

Family Rooms

Non-smoking rooms

Suites

Good to know

HOTEL STYLE

Mid-range

Family

HOTEL CLASS

Full view

100Great for walkers

312Restaurantswithin 0.5 km

46Attractionswithin 0.5 km

Contact

Via Emilio Ortuno 18, 03501 Benidorm Spain

Name/address in local language

Getting there

Alicante Airport48 km

See all nearby hotels

Nearby restaurants

MARGEM Restobar

3 minMediterranean

Amigos Restaurant and Roof Terrace

5 minSteakhouse

Ristorante Coliseo Pizzeria

6 minItalian

Sherpa Restaurante Asiatico

4 minIndian

See all nearby restaurants

Nearby attractions

Kafee Klee

5 minBars & Clubs

The Bodhran Irish Bar Benidorm

See all nearby attractions

1,076Reviews

481Photos

90Q+A

100Room tips

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Popular mentions

Nice winter getaway

The Hotel was clean and modern with friendly staff throughout. It has a nice swimming pool that is heated and covered during the winter months. There are bars nearby ,as you walk out turn right and right again and you have 5 bars all at reasonable prices. The hotel is near the…

Date of stay: March 2019

Not a 4 star should be a 2 star

The photos don't look like the hotel The rooms are very out dated . The foods ok but could be better . And not much choice If you like tower blocks then your love your view. As that's all you will be seeing And there is very little sun in the pool and sunbed areas as the…

Date of stay: March 2019

Benidorm half marathon weekend

I’ve just got back from a 5 night break for the 2019 Benidorm half marathon. The hotel is a good one overall, the included breakfast was not as good as I’ve had in other hotels in the resort, but the staff were helpful. The room was a good size, with a very good maid service.…

Date of stay: March 2019

Response from Gerencia_Hotels_GF, Director de Relaciones Públicas at Hotel Benidorm Plaza

Responded 1 week ago

Dear BigGerryG, First of all we would like to thank you for choosing our hotel for the half marathon Benidorm 2019 and for recommending us and also for letting us know your impressions about it, as it helps us a lot in order to keep improving everyday the services we provide to our guests. I take this opportunity and thank you very much for your mention and tell you that it is our job to be aware of all our guests. I am verry happy to have been able to help you find your phone. We know how important it is to offer our guests a quality comfort, for this reason we work as a team, paying the utmost attention to every detail and providing our clients a personalized service in order to guarantee great experiences and create unforgettable memories that makes our brand being recognized as synonymous of quality and excellence. We truly hope that you visit Benidorm again soon, and that you will choose us again for your stay. Best regards, Rossana Guest Experience!

Great Location

Pleased with the stay and it was clean and provided all the necessary basics. It was competitively priced when I just wanted ‘room only’. It has a great location with easy access to bars, restaurants, entertainment in old and new towns. I felt just able to get on with what I…

Date of stay: February 2019

Response from Gerencia_Hotels_GF, Director de Relaciones Públicas at Hotel Benidorm Plaza

Responded 1 week ago

Dear LarryM38, Thank you for taking your time to share your remarks on the experience at the Benidorm Plaza Hotel. It is wonderful to hear we were able to leave you a great impression. We are glad to read you enjoyed the room and hotel facilities, especially the location and the our courteous and professional team, who definitely are is an asset to our hotel. Guest satisfaction is our number one goal and there is nothing better than achieving that. We will make sure to share your kind words as we know it will mean a great deal to them. Once more, we really appreciate that you selected us for your stay in Benidorm and we hope to have the opportunity to welcome you again very soon and take care of yourself as you deserve. Kind Regards, Rossana, Guest Experience!!

Great Location

We stayed here it was our first time in Benidorm. The location of the hotel is excellent right near old town and walking distance to new town and beach. The rooms were spotless and the only thing we didn't like is that we had two single beds instead of a double. We asked if we…

Date of stay: February 2019

Response from Gerencia_Hotels_GF, Director de Relaciones Públicas at Hotel Benidorm Plaza

Responded 1 week ago

Dear chatbox, First of all we would like to thank you for choosing our hotel for your visit to Benidorm and for recommending us to the travel community of Tripadvisor. We are deeply happy to know that we could be a part of your anniversary that you enjoyed together with us of such an intimate and beautiful moment. I apologize for the misunderstanding by the lack of communication at the reception, we will deal this matter with the department in question. Thank you for your lovely comments regarding the friendliness and help you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Lastly, we would like to overall thank you for the review. We hope to welcome you again in a near future!! Kind regards, Rossana, Guest Experience!!

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Professional photo exclusively commissioned by TripAdvisorHotel Benidorm Plaza

The Cherry Wood Double Room at the Hotel Benidorm Plaza

Professional photo exclusively commissioned by TripAdvisorHotel Benidorm Plaza

The Cherry Wood Double Room at the Hotel Benidorm Plaza

Professional photo exclusively commissioned by TripAdvisorHotel Benidorm Plaza

The Cedar Double Room at the Hotel Benidorm Plaza

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Can you tell me how far away your Hotel is in walking distance to Benidorm Old Town? Thanks.

The old town is less then 200 to 300 yards away out of the front door of the hotel and straight down the road into the old town area

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Hi Benidorm plaza (erika) I have been reading a lot of reviews about the hotel and I'm very impressed with how Erika has replied very proffisonly to all the comment. Very much so that I have booked to stay in June 2018. Just one question, I have noticed that there is two types of rooms, a mahogany type wood and a pine type wood. I'm very keen on the pine colour and was wondering can you pick which one you want or is it just decided when we will book in? Kind regards Stephen.

Dear Stephen, First of all thank you for contacting the Benidorm Plaza hotel. We are happy to read that you had appreciate ouremployee's professionalism answering customer's reviews and that you decided to book with us in June. Concerning your question about the decoration of the room, you can make your preference request about the decoration of your room with our customer service department. Best regards, The Management

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I am considering booking a break with you but have a couple of questions. If we book half board can we swap dinner for lunch? And Is the covered pool heated? Many thanks in anticipation.

Dear IanLaura, First of all thank you for contacting the Benidorm Plaza Hotel. The pool is heated approximately from mid-October to the end of April (except for abnormal weather conditions). In heated swimming pools following Spanish regulations it is mandatory to use a swimming cap. We offer Mediterranean cuisine and this information is writing in all our web booking profiles, including Tour operator magazines. In the Benidorm plaza we cook Mediterranean cuisine and dishes tipical from Spain. That does not mean that we don't take care of other guests from other nationalities (as I have read in another comments here), it simply means that we offer typical dishes of our country and from Mediterranean area, after all we are located in Spain. In our hotel,our staff always take care of all our clients, regardless of their nationality, age, ethnicity, sex, or religion. In half board, the first meal service is always the dinner and then during your stay, you can swap lunch or dinner services, entering directly to the dinning room. It's not necesary to book in advance. Don't hesitate to contact us if needeed. Kindest regards,

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Can you please advise how close this hotel is to western saloon bar area

This hotel is fantastic location. Within walking distance to everything you would want - beach, restaurants and bars.

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Hi We are visiting soon on a half board basis. Can you please advise - 1. What the current mealtimes are. 2. Can we swap our evening meal for lunch? 3. What toiletries are provided in the room (as we're travelling with hand luggage only). Thanks for your help.

Dear Wisey_7, First of all thank you for contacting the Benidorm Plaza Hotel. At the moment (winter) our breakfast is from 08h00 - 10h00 our lunch from 13h00 - 15h00 and our dinner from 19h30 - 21h30. In the Benidorm plaza we cook Mediterranean cuisine and dishes tipical from Spain. That does not mean that we don't take care of other guests from other nationalities (as I have read in another comment here), it simply means that we offer typical dishes of our country and from Mediterranean area.In our hotel,our staff always take care of all our clients, regardless of their nationality, age, ethnicity, sex, or religion. In half board, the first meal service is always the dinner and then during your stay, you can swap lunch or dinner services, entering directly to the dinning room. It's not necesary to book in advance. Our amenities are: shampoo, shower gel and soap (replaced every day) If you need something else, please advise at reception desk. Don't hesitate to contact us if needeed. Kindest regards, Erika PR

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