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Hotel Benidorm Plaza

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Traveller (256)
Room & Suite (172)
Pool & Beach (50)
Overview
  • Excellent43%
  • Very good36%
  • Average17%
  • Poor2%
  • Terrible2%
Travellers talk about
“old town”(185 reviews)
“spanish guests”(19 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,005)
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476 results
Traveller rating
200
168
91
9
8
Traveller type
Time of year
LanguageEnglish
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200
168
91
9
8
Show reviews that mention
All reviewsold towncovered swimming poolspanish guestsgala dinnerfew minutes walkevening mealreception staffchristmas daywalk in showerhotel is in a great locationtapasair conspecial thankshalf boardtea and coffeeentertainment areaentertainment every night
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1 - 5 of 476 reviews
Reviewed today via mobile

I visit Benidorm often and usually stay in different places. This was my first time at The Plaza and it was very pleasant. Arrived to friendly lady on reception, easy to check in with no hidden costs, our room was on 1st floor which over...More

Thank columbia359
Response from Gerencia_Hotels_GF, Director de Relaciones Públicas at Hotel Benidorm PlazaResponded today

Dear Colombia359, What a joy to be able to read a comment of yours on this page! Thank you for highlighting the quality and variety of our buffet, our location, our functional rooms and our facilities that made your stay unbeatable! On behalf of the...More

Reviewed 1 week ago via mobile

Upon arrival you are left off opposite Agua Azul hotel and entrance to hotel is a 100 metres up the road on the right. A very art deco looking hotel. Reception area spacious and quick efficient check-in. Key card to access lifts to bedroom which...More

1  Thank NorthernIrelandMiri
Response from Gerencia_Hotels_GF, Director de Relaciones Públicas at Hotel Benidorm PlazaResponded 4 days ago

Dear NorthernIrelandMiri, We greatly appreciate that you have shared your experience at Hotel Benidorm Plaza with us and with all Tripadvisor users. We are pleased to know that the service provided has lived up to your expectations, both at the gastronomic level, as well as...More

Reviewed 2 weeks ago via mobile

Hotel is lovely and clean, nice touch with the tea and coffee and two small bottles of water in the fridge on arrival but once gone you have to pay for more !! For 9 nights to hire the safe was €25..plenty of spaces should...More

Thank Beverly H
Response from Gerencia_Hotels_GF, Director de Relaciones Públicas at Hotel Benidorm PlazaResponded 4 days ago

Dear Beverly H, We really appreciate the time you have taken to share your experience with us and other guests through TripAdvisor. We are really sorry about the misunderstanding with the mini-bar, (caffe and té) the prices are shared during the check-in by our receptionists...More

Reviewed 3 weeks ago

We paid €271 for 2 nights and was then hit with an hidden cost of 30 euros to park our car for 2 nights. Our room was on the first floor overlooking the pool area. The main door onto the first floor was constantly slamming/...More

1  Thank julie123443
Response from Gerencia_Hotels_GF, Director de Relaciones con Clientes at Hotel Benidorm PlazaResponded 2 weeks ago

Dear Julie123443, We appreciate the time taken to leave us your subjective opinion about our hotel. First of all we regret that you did not left completely satisfied with your experience with us. Regarding tea and coffee facilities, as you can read on the notice...More

Reviewed June 13, 2018

Nice and clean all round, what was not right. No toilet brush in bathroom asked at reception bluntly told no we don’t have them ! Not nice when you have to clean the loo with your hand and a bit of toilet roll. Food hot...More

2  Thank whittas
Response from Gerencia_Hotels_GF, Director de Relaciones con Clientes at Hotel Benidorm PlazaResponded 4 weeks ago

Dear Whittas, We appreciate the time taken to leave us your subjective opinion about our hotel. First of all we regret that you did not leave completely satisfied with your experience with us. About to the toilet brush, for obvious hygiene measures we do not...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$101 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Luxury Hotel in Benidorm
#22 Family Hotel in Benidorm
#36 Romantic Hotel in Benidorm
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$101 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Luxury Hotel in Benidorm
#22 Family Hotel in Benidorm
#36 Romantic Hotel in Benidorm
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (256)
Room & Suite (172)
Pool & Beach (50)
Dining (43)
Amenities (36)
Family and Play Areas (9)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
ziggy123_13
July 13, 2018|
AnswerShow all 8 answers
Response from loutsia | Reviewed this property |
1 min walk turn left out of hotel and your there.
1
Vote
stevei81
March 26, 2018|
AnswerShow all 3 answers
Response from Gerencia_Hotels_GF | Property representative |
Dear Stephen, First of all thank you for contacting the Benidorm Plaza hotel. We are happy to read that you had appreciate ouremployee's professionalism answering customer's reviews and that you decided to book with us in... More
0
Votes
Google Translation
IanLaura
March 13, 2018|
AnswerShow all 7 answers
Response from Gerencia_Hotels_GF | Property representative |
Dear IanLaura, First of all thank you for contacting the Benidorm Plaza Hotel. The pool is heated approximately from mid-October to the end of April (except for abnormal weather conditions). In heated swimming pools... More
1
Vote
Google Translation
Room Tips
"We were on floor 14 this had a very nice view for Benidorm the sky scraper capital of Spain"
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"High up good views quite"
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"High floors have great views over Benidorm"
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"Pool side rooms get the sun in the morning"
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