Hotel Benidorm Plaza

4.0

Location

Cleanliness

Service

Value

Certificate of Excellence

Located a few meters from Levanter Beach, right in the heart of downtown Benidorm, the hotel has become a point of reference for thousands of tourist. Modern, welcoming, smart and offering a fantastic culinary experience, it is without a doubt the best option for you and your family. From here you will be able to find the wide range of leisure activities Costa Blanca has to offer. Welcome to Benidorm.

Full view

Property amenities

Pool

Restaurant

Fitness Centre with Gym / Workout Room

Room Service

Bar/Lounge

Free High Speed Internet (WiFi)

Banquet Room

Conference Facilities

Dry Cleaning

Heated pool

Indoor pool

Laundry Service

Meeting Rooms

Multilingual Staff

Non-Smoking Hotel

Outdoor pool

Sauna

Wheelchair Access

Room features

Accessible rooms

Air Conditioning

Family Rooms

Minibar

Non-Smoking Rooms

Suites

Good to know

HOTEL STYLE

Mid-range

Ocean View

HOTEL CLASS

1,065Reviews

481Photos

90Q+A

100Room tips

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Popular mentions

Great spot

Spent a night in the Benidorm plaza. Room was spotless on the 10th floor with an ok view. Room was warm and there was plenty of hot water. Tea/coffee making facilities and bottled water in room. Breakfast buffet was excellent with lots of choices

Date of stay: January 2019

Response from Gerencia_Hotels_GF, Director de Relaciones Públicas at Hotel Benidorm Plaza

Responded 2 weeks ago

Dear denpar3465, First of all, we would like to say thank you for choosing our hotel for your recent stay in Benidorm and also for letting us know your impressions about it. We are glad to read you enjoyed the room and hotel facilities. As well as, of our great breakfast, specially designed by our chefs. We strive for the best customer service and herewith meet the wants and needs of our guests staying with us. Thank you once again for sharing your experience with us, and we look forward to welcoming you back at the Benidorm Plaza. Kind regards, Rossana Guest Experience

Christmas holiday

Check in was quick the room we was alllocared was high up and the view was dissaopointing,we changed room the day after to lower 3rd floor, the view was obviously the same. Food was basic i have had a lot better in a 4 star hotel this seemed more like a 3 star. Rooms were…

Review collected in partnership with Jet2holidays

Date of stay: December 2018

Response from Gerencia_Hotels_GF, Director de Relaciones Públicas at Hotel Benidorm Plaza

Responded 4 weeks ago

Dear Roving67580349226 , First of all, we would like to thank you for choosing us during your recent stay in our town. Regarding your comment about our food, tell them that our cooks strive daily to surprise our guests, but it is impossible to satisfy all palates, so we apologize for not being up to your expectations. Also and regarding your impressions about your room, we regret your disappointment. However we would like to point out that we have different room categories at your disposal and all accommodations are thoroughly described on our website, for coming occasions, we would like to offer you a personalized booking guidance, to make sure you make a reservation for the accommodation that best meets your needs and wishes. Once more, we would like to thank you for sharing your experience during your recent stay with us. If there is anything else we could do for you, it would be a pleasure to assist you. Best Regards, Rossana, Guest Experience

Great location and very enjoyable stay

We stayed here between Christmas and New Year 2019. The car parking area was tight and a little difficult to get the car around, but we managed with no bumps. Hotel has lots of elevators and there was never a queue, check in and Reception was great. The room was adequate and…

Date of stay: December 2018

Response from Gerencia_Hotels_GF, Director de Relaciones Públicas at Hotel Benidorm Plaza

Responded 4 weeks ago

Dear Linda D, First of all we would like to thank you for choosing our hotel for your visit on Benidorm. Thank you for highlighting our verry nice food. Indeed, we strive for the best customer service and herewith meet the wants and needs of our guests staying with us. Next to that, the location offers our client the true privilege to discover Benidorm by foot with close proximity to any touristic hotspot which magical town has to offer. Regarding your comment on the rooms' tea, it would have been solved by asking at the reception. After your dinner we have a beautiful bar in front of our dining room, where we have at your disposal a wide selection of teas and coffees. Thank you once again for sharing your experience with us, and we look forward to welcoming you back at the Benidorm Plaza. Best regards, Rossana RR.PP

+7

Hotel Benidorm Plaza - recommended

Me and my wife stayed at Hotel Benidorm Plaza for 18 nights in July 2018. The hotel room was of a good size, with pool/partial sea view, located at the 13th floor. I would recommend a room in the upper floors, due to the Benidorm nightlife noise. The bed was excellent, I…

Date of stay: July 2018

Response from Gerencia_Hotels_GF, Director de Relaciones Públicas at Hotel Benidorm Plaza

Responded Dec. 5, 2018

Dear torh282, We greatly appreciate the time you spent to review your experience vacation in our hotel, we always strive to exceed guests' expectations and your comments were a great source of motivation. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Next to that, we are happy to know that you feel comfortable in the room that you stayed. I also wanted to apologize for their disappointment in the situation of the pool and tell them that we will be waiting for that to never happen. On the other hand, thank you for highlighting our staff. A comment like yours is a true source of motivation for all of us working at the hotel. We do, indeed, strive for the best customer service and herewith meet the wants and needs of our guests staying with us. Lastly, we would like to overall thank you for the review, as well as the feedback. We hope to welcome you again in a near future! Kind Regards, Rossana, Guest Experience.

One of the family

Back after 16 nights at the Plaza for the November Fiesta, which starts on the Friday and including the Carrifoc festival runs until a week on the Sunday (10 days). The hotel is located in a great place for the old town and even the new town if you want to head that way. I…

Date of stay: November 2018

Response from Gerencia_Hotels_GF, Director de Relaciones Públicas at Hotel Benidorm Plaza

Responded Nov. 28, 2018

Dear clarr0, We greatly appreciate the time you spent to review your experience vacation in our hotel, we always strive to exceed guests' expectations and your comments were a great source of motivation. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. In the same way, we are glad to know you enjoyed the privileged location in the heart of Benidorm. On the other hand, thank you for highlighting our staff. A comment like yours is a true source of motivation for all of us working at the hotel. We do, indeed, strive for the best customer service and herewith meet the wants and needs of our guests staying with us. Lastly, we would like to overall thank you again for the review, as well as the feedback. We hope to welcome you again in a near future! Kind Regards, Rossana Guest Manager.

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Professional photo exclusively commissioned by TripAdvisorHotel Benidorm Plaza

The Cherry Wood Double Room at the Hotel Benidorm Plaza

Professional photo exclusively commissioned by TripAdvisorHotel Benidorm Plaza

The Cherry Wood Double Room at the Hotel Benidorm Plaza

Professional photo exclusively commissioned by TripAdvisorHotel Benidorm Plaza

The Cedar Double Room at the Hotel Benidorm Plaza

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Can you tell me how far away your Hotel is in walking distance to Benidorm Old Town? Thanks.

The old town is less then 200 to 300 yards away out of the front door of the hotel and straight down the road into the old town area

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Hi Benidorm plaza (erika) I have been reading a lot of reviews about the hotel and I'm very impressed with how Erika has replied very proffisonly to all the comment. Very much so that I have booked to stay in June 2018. Just one question, I have noticed that there is two types of rooms, a mahogany type wood and a pine type wood. I'm very keen on the pine colour and was wondering can you pick which one you want or is it just decided when we will book in? Kind regards Stephen.

Dear Stephen, First of all thank you for contacting the Benidorm Plaza hotel. We are happy to read that you had appreciate ouremployee's professionalism answering customer's reviews and that you decided to book with us in June. Concerning your question about the decoration of the room, you can make your preference request about the decoration of your room with our customer service department. Best regards, The Management

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I am considering booking a break with you but have a couple of questions. If we book half board can we swap dinner for lunch? And Is the covered pool heated? Many thanks in anticipation.

Dear IanLaura, First of all thank you for contacting the Benidorm Plaza Hotel. The pool is heated approximately from mid-October to the end of April (except for abnormal weather conditions). In heated swimming pools following Spanish regulations it is mandatory to use a swimming cap. We offer Mediterranean cuisine and this information is writing in all our web booking profiles, including Tour operator magazines. In the Benidorm plaza we cook Mediterranean cuisine and dishes tipical from Spain. That does not mean that we don't take care of other guests from other nationalities (as I have read in another comments here), it simply means that we offer typical dishes of our country and from Mediterranean area, after all we are located in Spain. In our hotel,our staff always take care of all our clients, regardless of their nationality, age, ethnicity, sex, or religion. In half board, the first meal service is always the dinner and then during your stay, you can swap lunch or dinner services, entering directly to the dinning room. It's not necesary to book in advance. Don't hesitate to contact us if needeed. Kindest regards,

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Can you please advise how close this hotel is to western saloon bar area

This hotel is fantastic location. Within walking distance to everything you would want - beach, restaurants and bars.

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Hi We are visiting soon on a half board basis. Can you please advise - 1. What the current mealtimes are. 2. Can we swap our evening meal for lunch? 3. What toiletries are provided in the room (as we're travelling with hand luggage only). Thanks for your help.

Dear Wisey_7, First of all thank you for contacting the Benidorm Plaza Hotel. At the moment (winter) our breakfast is from 08h00 - 10h00 our lunch from 13h00 - 15h00 and our dinner from 19h30 - 21h30. In the Benidorm plaza we cook Mediterranean cuisine and dishes tipical from Spain. That does not mean that we don't take care of other guests from other nationalities (as I have read in another comment here), it simply means that we offer typical dishes of our country and from Mediterranean area.In our hotel,our staff always take care of all our clients, regardless of their nationality, age, ethnicity, sex, or religion. In half board, the first meal service is always the dinner and then during your stay, you can swap lunch or dinner services, entering directly to the dinning room. It's not necesary to book in advance. Our amenities are: shampoo, shower gel and soap (replaced every day) If you need something else, please advise at reception desk. Don't hesitate to contact us if needeed. Kindest regards, Erika PR

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