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Hotel Benidorm Plaza

Traveller (267)
360
Panoramas (32)
Pool & Beach (50)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Located a few meters from Levanter Beach, right in the heart of downtown Benidorm, the hotel has become a point of reference for thousands of tourist. Modern, welcoming, smart and offering a fantastic culinary experience, it is without a doubt the best option for you and your family. From here you will be able to find the wide range of leisure activities Costa Blanca has to offer. Welcome to Benidorm.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Sauna
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Ocean View
HOTEL CLASS
1,065Reviews
481Photos
90Q+A
100Room tips
Traveller rating
  • 442
  • 384
  • 186
  • 30
  • 24
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Popular mentions
Spent a night in the Benidorm plaza. Room was spotless on the 10th floor with an ok view. Room was warm and there was plenty of hot water. Tea/coffee making facilities and bottled water in room. Breakfast buffet was excellent with lots of choices
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Response from Gerencia_Hotels_GF, Director de Relaciones Públicas at Hotel Benidorm Plaza
Responded 2 weeks ago
Dear denpar3465, First of all, we would like to say thank you for choosing our hotel for your recent stay in Benidorm and also for letting us know your impressions about it. We are glad to read you enjoyed the room and hotel facilities. As well as, of our great breakfast, specially designed by our chefs. We strive for the best customer service and herewith meet the wants and needs of our guests staying with us. Thank you once again for sharing your experience with us, and we look forward to welcoming you back at the Benidorm Plaza. Kind regards, Rossana Guest Experience
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Check in was quick the room we was alllocared was high up and the view was dissaopointing,we changed room the day after to lower 3rd floor, the view was obviously the same. Food was basic i have had a lot better in a 4 star hotel this seemed more like a 3 star. Rooms were
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Review collected in partnership with Jet2holidays
Response from Gerencia_Hotels_GF, Director de Relaciones Públicas at Hotel Benidorm Plaza
Responded 4 weeks ago
Dear Roving67580349226 , First of all, we would like to thank you for choosing us during your recent stay in our town. Regarding your comment about our food, tell them that our cooks strive daily to surprise our guests, but it is impossible to satisfy all palates, so we apologize for not being up to your expectations. Also and regarding your impressions about your room, we regret your disappointment. However we would like to point out that we have different room categories at your disposal and all accommodations are thoroughly described on our website, for coming occasions, we would like to offer you a personalized booking guidance, to make sure you make a reservation for the accommodation that best meets your needs and wishes. Once more, we would like to thank you for sharing your experience during your recent stay with us. If there is anything else we could do for you, it would be a pleasure to assist you. Best Regards, Rossana, Guest Experience
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We stayed here between Christmas and New Year 2019. The car parking area was tight and a little difficult to get the car around, but we managed with no bumps. Hotel has lots of elevators and there was never a queue, check in and Reception was great. The room was adequate and
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Response from Gerencia_Hotels_GF, Director de Relaciones Públicas at Hotel Benidorm Plaza
Responded 4 weeks ago
Dear Linda D, First of all we would like to thank you for choosing our hotel for your visit on Benidorm. Thank you for highlighting our verry nice food. Indeed, we strive for the best customer service and herewith meet the wants and needs of our guests staying with us. Next to that, the location offers our client the true privilege to discover Benidorm by foot with close proximity to any touristic hotspot which magical town has to offer. Regarding your comment on the rooms' tea, it would have been solved by asking at the reception. After your dinner we have a beautiful bar in front of our dining room, where we have at your disposal a wide selection of teas and coffees. Thank you once again for sharing your experience with us, and we look forward to welcoming you back at the Benidorm Plaza. Best regards, Rossana RR.PP
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+7
Me and my wife stayed at Hotel Benidorm Plaza for 18 nights in July 2018. The hotel room was of a good size, with pool/partial sea view, located at the 13th floor. I would recommend a room in the upper floors, due to the Benidorm nightlife noise. The bed was excellent, I
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Response from Gerencia_Hotels_GF, Director de Relaciones Públicas at Hotel Benidorm Plaza
Responded Dec. 5, 2018
Dear torh282, We greatly appreciate the time you spent to review your experience vacation in our hotel, we always strive to exceed guests' expectations and your comments were a great source of motivation. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Next to that, we are happy to know that you feel comfortable in the room that you stayed. I also wanted to apologize for their disappointment in the situation of the pool and tell them that we will be waiting for that to never happen. On the other hand, thank you for highlighting our staff. A comment like yours is a true source of motivation for all of us working at the hotel. We do, indeed, strive for the best customer service and herewith meet the wants and needs of our guests staying with us. Lastly, we would like to overall thank you for the review, as well as the feedback. We hope to welcome you again in a near future! Kind Regards, Rossana, Guest Experience.
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Back after 16 nights at the Plaza for the November Fiesta, which starts on the Friday and including the Carrifoc festival runs until a week on the Sunday (10 days). The hotel is located in a great place for the old town and even the new town if you want to head that way. I
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Response from Gerencia_Hotels_GF, Director de Relaciones Públicas at Hotel Benidorm Plaza
Responded Nov. 28, 2018
Dear clarr0, We greatly appreciate the time you spent to review your experience vacation in our hotel, we always strive to exceed guests' expectations and your comments were a great source of motivation. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. In the same way, we are glad to know you enjoyed the privileged location in the heart of Benidorm. On the other hand, thank you for highlighting our staff. A comment like yours is a true source of motivation for all of us working at the hotel. We do, indeed, strive for the best customer service and herewith meet the wants and needs of our guests staying with us. Lastly, we would like to overall thank you again for the review, as well as the feedback. We hope to welcome you again in a near future! Kind Regards, Rossana Guest Manager.
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Professional photo exclusively commissioned by TripAdvisorHotel Benidorm Plaza
The Cherry Wood Double Room at the Hotel Benidorm Plaza
Professional photo exclusively commissioned by TripAdvisorHotel Benidorm Plaza
The Cherry Wood Double Room at the Hotel Benidorm Plaza
Professional photo exclusively commissioned by TripAdvisorHotel Benidorm Plaza
The Cedar Double Room at the Hotel Benidorm Plaza
paredes
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12345632
The old town is less then 200 to 300 yards away out of the front door of the hotel and straight down the road into the old town area
1 vote
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Dear Stephen, First of all thank you for contacting the Benidorm Plaza hotel. We are happy to read that you had appreciate ouremployee's professionalism answering customer's reviews and that you decided to book with us in June. Concerning your question about the decoration of the room, you can make your preference request about the decoration of your room with our customer service department. Best regards, The Management
0 votes
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Dear IanLaura, First of all thank you for contacting the Benidorm Plaza Hotel. The pool is heated approximately from mid-October to the end of April (except for abnormal weather conditions). In heated swimming pools following Spanish regulations it is mandatory to use a swimming cap. We offer Mediterranean cuisine and this information is writing in all our web booking profiles, including Tour operator magazines. In the Benidorm plaza we cook Mediterranean cuisine and dishes tipical from Spain. That does not mean that we don't take care of other guests from other nationalities (as I have read in another comments here), it simply means that we offer typical dishes of our country and from Mediterranean area, after all we are located in Spain. In our hotel,our staff always take care of all our clients, regardless of their nationality, age, ethnicity, sex, or religion. In half board, the first meal service is always the dinner and then during your stay, you can swap lunch or dinner services, entering directly to the dinning room. It's not necesary to book in advance. Don't hesitate to contact us if needeed. Kindest regards,
2 votes
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This hotel is fantastic location. Within walking distance to everything you would want - beach, restaurants and bars.
1 vote
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Dear Wisey_7, First of all thank you for contacting the Benidorm Plaza Hotel. At the moment (winter) our breakfast is from 08h00 - 10h00 our lunch from 13h00 - 15h00 and our dinner from 19h30 - 21h30. In the Benidorm plaza we cook Mediterranean cuisine and dishes tipical from Spain. That does not mean that we don't take care of other guests from other nationalities (as I have read in another comment here), it simply means that we offer typical dishes of our country and from Mediterranean area.In our hotel,our staff always take care of all our clients, regardless of their nationality, age, ethnicity, sex, or religion. In half board, the first meal service is always the dinner and then during your stay, you can swap lunch or dinner services, entering directly to the dinning room. It's not necesary to book in advance. Our amenities are: shampoo, shower gel and soap (replaced every day) If you need something else, please advise at reception desk. Don't hesitate to contact us if needeed. Kindest regards, Erika PR
1 vote
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12345618
"Short cut to bus stop turn left by the side of the hotel, follow road to bottom past Mc Donalds, stops are just across road to New Benidorm"
"We were in room 102 - not much of a view but we could see some of the street and didn't have to use the lifts!"
"If you want a good view of the Benidorm Skyline and the sea ask for a high floor. Views are great."
"Choose a sea facing room."
"We were on floor 14 this had a very nice view for Benidorm the sky scraper capital of Spain"
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12345620
PRICE RANGE
US$71 - US$240 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
plaza hotel benidormbenidorm plaza hotel
LOCATION
SpainValencian CountryProvince of AlicanteCosta BlancaBenidorm
NUMBER OF ROOMS
228
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