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Upon arrival to the hotel the staff were friendly but as time went on that changed, when asking questions they were extremely quick to brush us off with ''i don't know'' or ''come back later'' which was annoying. The rooms were very outdated but the...More
2 Thank uknown112018
Response from Kaktusgrup H, Booking dept. at Hotel BenikaktusResponded 2 weeks ago
We're sorry to read your stay has not been satisfactory. In reference to everyone staring at you as if you are supossed not to be there, we can tell that everyone is supossed to be everywhere at our hotel - unless they are doing...More
If I was just reviewing the hotel then it would get 5 stars cracking little find located walking distance from shops bars, beach and more. However it was spoiled by the fact that we where robbed feom lir room. Upon arrival there was already a...More
4 Thank Kristopher S
Response from Kaktusgrup H, booking dept. at Hotel BenikaktusResponded 2 weeks ago
As you were informed, the door was checked and the only openings to that door - as our receptionist show you - were made by the cards you had. He made the reading of the door openings because you informed to our night...More
ive just returned from a week at this awful hotel,the staff were so unfriendly at reception and even worse in the restaurant especially the lady that works there,seemed to put her head down every time she saw us so as not to make eye contact...the...More
4 Thank need2m0ve
Response from Kaktusgrup H, Reservas at Hotel BenikaktusResponded 4 weeks ago
We're sorry to read that your stay at our hotel hasn't been satisfactory. All our staff use to be helpfull and friendly, so we don't know what happened during your stay.
We'll check it with our staff.
The bedrooms are a little dated but the beds are comfortable and the room was clean. It is very close to the beach and had amazing views but I wasn’t keen on the enclosed balcony. The third bed was in there for our son so...More
Response from Kaktusgrup H | Property representative |
Hello, Yes indeed, you can have lunch instead dinner. Although other answers state they didn't like our food, come with the idea that our cheff cooks to cater different nationlities, and most of them like our food - but it... More
Hello, Yes indeed, you can have lunch instead dinner. Although other answers state they didn't like our food, come with the idea that our cheff cooks to cater different nationlities, and most of them like our food - but it seems our British guests disagree.
Just think you are on holiday abroad, relax and enjoy, and if you have any constructive suggerences do not hesitate in sending to us.