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make sure you have a phone as when get dropped off at 2am in the morning at the backdoor bar the guy who owns that must get fed up of telling people the fincas arena where you pick your keys up is across the road....More
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2 Thank DizzydiMaryfrancis10
Response from fincasarena, Gerente at Gemelos 12Responded 20 October 2016
Thanks for your comments.
The check in procedure and key collection, is explined to travel agencies and they have to tell you.
if you book direct to us, you receive a persona email with all explanations, including a reminder about transfer drop off...More
Would never stay here again wild goose chase to get the keys to apartment which no swimming pools in use no bar no receptionist last thing u wanna do when u arrive about 230 am is have to hang around street corners waiting for the...More
Went on 11/4/16. Spent atleast 2 hours finding room and getting keys from ficacasarena. Had to go back three times. Paid room deposit for us and next door our parents we went with. It is now the 22/04/16. Still not had deposit back even though...More
1 Thank Gary L
Response from fincasarena, Gerente at Gemelos 12Responded 4 May 2016
Thanks for your comments, but we have to explain about your opinion.
We have 2 bookings under a different name in that apartments, not Gary L. (we are not going to say the booking names in here because we protect the names of...More
The night we arrived in Benidorm, the coach dropped us off on a busy carriageway and said gemelos 12 that's way, he was pointing up to a dark long road. eventually we found the apartments 20 mins later but there is no 24 hour reception,...More
I would not recommend anyone to stay here!!!!
Four of us stayed here in October 2013 and it was a terrible experience. We had a late arrival and had to collect keys for the apartment, but to collect the keys we had to go to...More
2 Thank seanpatrick93
Response from fincasarena, Gerente at Gemelos 12Responded 24 September 2014
Our Check in policy is clearly explines by written to travel agencies, Gemelos 12 is a self catering with no reception building, so, your travel agency knows where you have to go to collect keys on arrival.
About situation of the apartment is...More
US$39 - US$232 (Based on Average Rates for a Standard Room)
Non-Smoking Rooms ,
Number of rooms
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