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Ayre Hotel Astoria Palace

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1,620 Reviews from our TripAdvisor Community

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Showing 607: English reviews
Reviewed 5 days ago NEW

I cannot recommend this hotel because the rooms are tired and the furniture is shabby and needing complete replacement. Holes in the fabric, electrical cords taped, shabby carpeting in public areas, leaking shower all over the floor, inadequate heating in some rooms. I must say I brought these issues to the manager's attention three weeks into our stay, and they...

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Helpful?
Thank Harry S
Reviewed 1 week ago via mobile

Location is great, the staff are helpful, the lobby, reception and bar area are very pleasant. The room was big and fairly clean. However there is zero noise insulation. You can hear everything from the rooms next door. Added to this is the incredibly noisy toilets and taps. If somebody withing 20 meters uses one of them you'll know about...

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1Thank alan m
Ayre Hoteles A, Community Manager at Ayre Hotel Astoria Palace, responded to this review

Dear alan m Thank you for taking the time to tell us about your stay at Hotel Ayre Astoria Palace. I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us and please rest assured that we are taking the appropriate measures to check...

Siggiewi, Malta
Reviewed 2 weeks ago

Central hotel between Plaza Ayuntamento and Plaza de la Reina. Lounge Room Bar has moderate prices. Breakfast was available for Eur12. Reception desk staff speaks English and were very helpful when assistance was asked for.

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Helpful?
Thank Siggiewi
Ayre Hoteles A, Community Manager at Ayre Hotel Astoria Palace, responded to this review

Dear Siggiewi Thank you so much for giving us an opportunity to be at your service and thank you for sharing your thoughts about our property on Tripadvisor. One of the main values, is to provide our Customers with happy experiences. Please, don´t hesitate to contact with me for your next visit socialmedia.astoria@ayrehoteles.com Thank you again for being our guest...

Girona, Spain
Reviewed 2 weeks ago

We stayed for 5 nights over Christmas in a superior room. The lobby & bar are fine & the lifts are super modern, but the rooms, though quite spacious (at least the first one was) were not well equipped. The desk by the wall (1st room) had no sockets with which to connect a laptop or anything. The nearest was...

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Helpful?
Thank FranceSally
Ayre Hoteles A, Community Manager at Ayre Hotel Astoria Palace, responded to this review

Dear FranceSally Thank you for taking the time to share your feedback. We value all feedback coming from our guests as an opportunity to continue to improve our services and products in our hotel. We were of course very concerned to read your review and we take serious note for the inconvenience you were caused. This is certainly not the...

Reviewed 2 weeks ago

Toilet was not cleaned upon arrival. ( Worse than you can imagine. ) The hotal restaurant refused to seat our party of 3 even though we had 2 rooms at the hotel. Party consisted of 2 African americans, two of us are over 60, two of us are lesbians. Not sure which bigotry caused them to claim they only were...

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Helpful?
Thank Sally B
Ayre Hoteles A, Community Manager at Ayre Hotel Astoria Palace, responded to this review

Dear Sally B Thank you for taking the time to share your feedback. We value all feedback coming from our guests as an opportunity to continue to improve our services and products in our hotel. We were of course very concerned to read your review and we take serious note for the inconvenience you were caused. This is certainly not...

Chicago, Illinois
Reviewed 6 December 2016

The hotel it's located downotown, walking distance from central plaza and all the restaurants. Very professional staff and clean rooms. You can ask at the desk all the information you need to know about the city.

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1Thank davideaste
Ayre Hoteles A, Community Manager at Ayre Hotel Astoria Palace, responded to this review

Dear davideaste We thank you so much for choosing our Hotel during your stay in Valencia. We are glad about your comment. One of the main values, is to provide our Customers with happy experiences. As you said our position is perfect to visit the center!! We have the best location! We hope to see you in your next visit...

Essex
Reviewed 29 November 2016

We recently stayed at the Ayre Hotel Astoria Palace for a three night stay at the end of October 2016. We were given a rather large room to accommodate three people on the 5th floor, which consisted of one huge bedroom and a large entry room which is where a rollaway bed had been placed for one of our party...

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Helpful?
1Thank Gilly C
Ayre Hoteles A, Community Manager at Ayre Hotel Astoria Palace, responded to this review

Dear Gilly C Thank you very much for such a good feedback. Your complete review about our facilities, location and services will certainly help many future guests to make the right decision when booking their hotel for their stay in our city. We're really happy you found our hotel nearly perfect and that we helped make your stay in Valencia...

Bucharest, Romania
Reviewed 26 November 2016

I just returned from Valencia. It was a very interesting experience. Fortunately, I stayed at this hotel for 3 nights. It is perfect located...quite in the center of the old town, 100 meters away from the main street.You can;t get better than this. When it comes to the interior settings, one can find some improvements to be done. For example...

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1Thank VladBucharest
Ayre Hoteles A, Community Manager at Ayre Hotel Astoria Palace, responded to this review

Dear VladBucharest Thank you for taking the time to tell us about your stay at Hotel Ayre Astoria Palace. I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us and please rest assured that we are taking the appropriate measures to check the...

Reviewed 24 November 2016 via mobile

I had only one night in Valencia and I was in Ayre Hotel Astoria Palace: very giorno od experience!!! the room was clean and quiet. I had very good breakfast and good time there lhxhxulxlhxlhxlhzlhxlhxlhxlxylhxlhzlhxhlz

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Helpful?
Thank Riccardo C
Ayre Hoteles A, Community Manager at Ayre Hotel Astoria Palace, responded to this review

Dear Riccardo C Thank you so much for giving us an opportunity to be at your service and thank you for sharing your thoughts about our property on Tripadvisor. One of the main values, is to provide our Customers with happy experiences. Please, don´t hesitate to contact with me for your next visit socialmedia.astoria@ayrehoteles.com Thank you again for being our...

Durham, United Kingdom
Reviewed 15 November 2016

Stayed at this hotel for a week for the MotoGP 2016. Its location is in the middle of the old town with easy access to all amenities and parking nearby. The reception is reletivley small with a bar/lounge area opposite with comfy seating. This area can get very busy and seating is limited. Cocktails and drinks are very reasonable. We...

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Helpful?
1Thank Andy1589
Ayre Hoteles A, Community Manager at Ayre Hotel Astoria Palace, responded to this review

Dear Andy1589 Thank you for taking time to tell us about your stay in Ayre Astoria Hotel. I am sorry that your experience didn´t meet all your expectations, please allow me to express our sincerest apologies. Your feedback is very important for us and please rest assured that we are taking the appropiate measures to check the comments you made...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
The Ayre Hotel Astoria Palace is located in the heart of the city, which is well known for being the financial, shopping, cultural, and historical center of Valencia. Located only 100 meters from the Town Hall and close to the Cathedral of Valencia, the Ayre Hotel Astoria Palace boasts of 204 completely renovated rooms. The hotel also provides meeting rooms, a gymnasium, a large terrace/garden, and a wonderful restaurant specializing in Valencian and Mediterranean cuisine. ... more   less 

Additional Information about Ayre Hotel Astoria Palace

Address: Plaza Rodrigo Botet 5, 46002 Valencia, Spain
Region: Spain > Valencian Country > Province of Valencia > Valencia > Sant Francesc
Price Range: $77 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ayre Hotel Astoria Palace 4*
Number of rooms: 204
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Agoda, Orbitz and Hotwire so you can book your Ayre Hotel Astoria Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ayre Hotel Valencia
Astoria Palace Valencia
Hotel Style:
#19 Business Hotel in Valencia
#21 Family Hotel in Valencia
#23 Romantic Hotel in Valencia
#24 Luxury Hotel in Valencia
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Questions & Answers

Here's what travellers have asked, with answers from Ayre Hotel Astoria Palace staff and other travellers.
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Questions? Get answers from Ayre Hotel Astoria Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if the furniture has been recently replaced. Rooms with balconies end in "12" or "1".”
 of 5 bubbles C1323DLharrys, 11 Jan 2017 | Read review
“Booked months before to secure a good price.”
 of 5 bubbles Siggiewi, 30 Dec 2016 | Read review
“Floor 7 & above have the best views,”
 of 5 bubbles FranceSally, 30 Dec 2016 | Read review
“Ask for a romm with w view towards the Plaza Rodrigo Botet”
 of 5 bubbles VladBucharest, 26 Nov 2016 | Read review
“bring your own pillow”
 of 5 bubbles chelseabunLondon, 31 Oct 2016 | Read review
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