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Hilton Sorrento Palace

0.4 km from Sorrento centre
  • Pool
  • Restaurant
  • Fitness centre
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Via S. Antonio 13, 80067, Sorrento, Italy
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2,916 Reviews from our TripAdvisor Community

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Showing 2,095: English reviews
Newmarket, United Kingdom
Reviewed yesterday NEWvia mobile

Lucky enough to have had an executive room with sea view. It is simply stunning. Clean cut modern look, the hall is absolutely breathtaking. The staff is nice, helpful and kind. Gym facility is good but little. The outdoor pool is fabulous but the inside pool is mesmerising.....

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Helpful?
Thank FabioEverush
Sydney
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

We checked out of the horrible Michealango hotel (see my review) and booked into the Hilton. You wouldn't think that both these hotels have the same 4 star rating as you cannot compare at all! The staff, entrance, multiple pools, service and free upgrade made our stay in Sorrento. The views are amazing and I cannot recommend this hotel enough....

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Helpful?
1Thank Karinna T
About Hotel's Favourite Review
HiltonSorrentoPalace, General Manager at Hilton Sorrento Palace, responded to this review

Dear Karinna T, Thank you for taking the time to share the experience of your stay here at the Hilton Sorrento Palace! We appreciate your feedback and I was so pleased to read you would definitely recommend us! It was a pleasure to read that you had many things to rave about, including your room, the pool, the entrance, the...

Reviewed 4 days ago NEW

I don't have words to describe about Hilton Sorrento. They were absolutely AMAZING... BEST CUSTOMER SERVICE I HAVE EVER RECEIVED so for since i have been staying in different hotels. RECEPTION:- they were very welcoming and helpful. i love it they way they have treated us it was just genuine. i could feel they are not doing it because its...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Romeo M
kent
Reviewed 5 days ago NEW

We stayed for 6 nights at the Hilton sorrento palace, the reception staff and Joseph in the bar were all extremely helpful and courteous through the our stay. The indoor pool was very quite and relaxing If you are staying in the warmer months the outdoor pools and garden areas are also very nice. The hotel is situated at the...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank hunt88
Singapore, Singapore
Reviewed 1 week ago via mobile

We stayed 2 nights during the low season as most other accommodations are closed. Glad we chose here, nice modern accommodation in a old town. This is a extremely huge hotel but rooms were quiet. There were about 20-30 rooms occupied during the period and can imagine the crowd during the summer season. Our room 525- king deluxe sea facing...

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Helpful?
1Thank Michael C
SAINT PETERSBURG
Reviewed 1 week ago

Outstanding hotel, amenities, scenic location and friendly and helpful staff. The Executive Club was fantastic, the staff was excellent. Hans at the front desk was professional and super helpful. I will return in the future when ever I travel to Sorrento

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank LUANN M
HiltonSorrentoPalace, General Manager at Hilton Sorrento Palace, responded to this review

Dear Luann M, Thank you for having shared your comments regarding your recent stay at the Hilton Sorrento Palace. We truly appreciated your feedback and I was very pleased to read that you enjoyed your time with us and that we were able to meet and exceed your expectations! Thank you for noting Hans, I have immediately shared your positive...

Ploiesti, Romania
Reviewed 2 weeks ago

We stayed for 4 nights with our 10 y.o. son in December/January, great room - almost like an apartment, with a great terrace (yes, terrace, not balcony :P). Hotel staff very communicative and friendly, breakfast to suite any taste, indoor pool (and outdoor - I guess it's nice in the summer), nice restaurant. All in all, a wonderful experience, only...

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Helpful?
1Thank CristianTataru
HiltonSorrentoPalace, General Manager at Hilton Sorrento Palace, responded to this review

Dear Mr Tataru, Thank you for taking a moment to share your experience at the Hilton Sorrento Palace! Your feedback is very precious to us because it enables us to not only improve our services but, also recognize and reward a job well done! I was glad to read you found your room and our Hotel to be lovely and...

Reviewed 2 weeks ago

Been there for a four day stay. Although it was a quite period in the season. The hotel still felled very alive. The staff in general was very helpful and the concierge did his outmost best to make out stay unforgettable. The room (executive room) was on the 6th floor with a breathtaking view on the vesuvius and the see....

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Helpful?
2Thank Jeroen R
HiltonSorrentoPalace, General Manager at Hilton Sorrento Palace, responded to this review

Dear Jeroen R, Thank you for taking a moment to share your thoughts on your stay with us and for choosing to stay at the Hilton Sorrento Palace! I am glad to hear that you were satisfied with your entire stay, all the hotel facilities, the staff, the breakfast, your room and the view from your balcony. Should your travels...

Princeton, United States
Reviewed 3 weeks ago

Excellent service provided by staff. They go above and beyond to take of their customers. It well more than expected from any hotel staff. Hotel has room with excellent view. Overall incredible experience.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Swapnil P
HiltonSorrentoPalace, General Manager at Hilton Sorrento Palace, responded to this review

Dear Swapnil P, Thank you so much for sharing your precious comments on TripAdvisor and thank you for choosing to stay at the Hilton Sorrento Palace! We truly appreciated your feedback and I was very pleased to read that you enjoyed your time with us and that we were able to meet and exceed your expectations! The Team and I...

Garland, Texas
Reviewed 4 weeks ago

This hotel is worth the money and honestly the confusing directions we had for locating the property. It was quite the adventure with the directions a local gave us when we got into Sorrento. However, once we arrived it was perfect. We wish we would have stayed longer. Make sure you make time to enjoy the pool and walk around...

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Helpful?
1Thank Adam H
HiltonSorrentoPalace, General Manager at Hilton Sorrento Palace, responded to this review

Dear Adam H, Thank you for taking a moment to share your thoughts on your stay with us and for choosing to stay at the Hilton Sorrento Palace! I am glad to hear that you were satisfied with your entire stay, all the hotel facilities, your room and the view from your balcony. Thank you also for giving some tips...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Breakfast included
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An enchanting destination all year round, the Hilton Sorrento Palace retains its charm throughout the seasons. The Hilton Sorrento Palace is only 5 minutes away from the historical centre of Sorrento, which is the ideal for shopping 7 days a week or enjoying the bustling nightlife. The Hotel offers a breathtaking sea view: just in front of you the enchanting Gulf of Naples dominated by Mount Vesuvius and from behind Punta Campanella you may catch a glimpse of the exclusive Isle of Capri. The Hotel offers rooms with sea view, garden view, mountain view and family rooms for 3 or 4 people. All Executive Rooms, Deluxe and Suites have large windows and balconies with breathtaking views over the Bay of Naples. Executive and Suite Guests also enjoy exclusive access to the Settimo Club Lounge, where a rich and varied buffet is always available and a private swimming pool waits for you. The property is located a 5-minute drive away from the port of Sorrento, where guests can catch ferries to the island of Capri. The Amalfi Coast is 30 km away. ... more   less 

Additional Information about Hilton Sorrento Palace

Address: Via S. Antonio 13, 80067, Sorrento, Italy
Region: Italy > Campania > Province of Naples > Sorrento
Price Range: $231 - $471 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Sorrento Palace 4*
Number of rooms: 341
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Hotels.com, Agoda, Travelocity and Expedia so you can book your Hilton Sorrento Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Sorrento Palace Hotel Sorrento
Sorrento Palace
Sorrento Hilton
Hotel Style:
#2 Business Hotel in Sorrento
#23 Family Hotel in Sorrento
#28 Luxury Hotel in Sorrento
#39 Romantic Hotel in Sorrento
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Sorrento Palace staff and other travellers.
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Questions? Get answers from Hilton Sorrento Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“great view from the hotelbar and toplevel lounge on the bay of Sorrento”
 of 5 bubbles jeroenr622, 30 Jan 2017 | Read review
“The higher the room, the better the view out into the sea.”
 of 5 bubbles adamhI9285ZO, 21 Jan 2017 | Read review
“I think view versus quiet would be the choice.”
 of 5 bubbles SoCalSchmedley, 10 Jan 2017 | Read review
“Ask for a newly renovated room...if they have them”
 of 5 bubbles donnyp163, 8 Jan 2017 | Read review
“Get a room with a good view overlooking the city. Not the back side, you are looking at a wall of mountain.”
 of 5 bubbles B0nnie80, 28 Dec 2016 | Read review
5 of 5