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Hilton Sorrento Palace

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#34 of 100 Hotels in Sorrento
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Sorrento Palace
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2,919 Reviews from our TripAdvisor Community

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Showing 2,097: English reviews
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Oakdale, California
Reviewed yesterday NEW

Off season! This facility is amazing, centrally located. With in walking distance to the town center. Breakfast service plenty of choices for all. Breakfast service time was great. Great for starting early and open long enough for sleeping in! Staff will verify if local business are open, if travel is during winter. Some business will pick up guests from hotel...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 6catalinae
Sydney
HOTEL’S FAVOURITE REVIEW
Reviewed 5 weeks ago via mobile

We checked out of the horrible Michealango hotel (see my review) and booked into the Hilton. You wouldn't think that both these hotels have the same 4 star rating as you cannot compare at all! The staff, entrance, multiple pools, service and free upgrade made our stay in Sorrento. The views are amazing and I cannot recommend this hotel enough....

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Helpful?
1Thank Karinna T
About Hotel's Favourite Review
HiltonSorrentoPalace, General Manager at Hilton Sorrento Palace, responded to this review

Dear Karinna T, Thank you for taking the time to share the experience of your stay here at the Hilton Sorrento Palace! We appreciate your feedback and I was so pleased to read you would definitely recommend us! It was a pleasure to read that you had many things to rave about, including your room, the pool, the entrance, the...

Manchester, United Kingdom
Reviewed 1 week ago

We stayed here for a week of luxurious indulgence in the summer and although expensive, we were not disappointed. The hotel room was equipped with everything you could wish for as a Hilton Gold member and the large king size bed faced the window shutters and balcony which looked out over the Bay of Naples with Mount Vesuvius in the...

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Helpful?
Thank DazzaG76
HiltonSorrentoPalace, General Manager at Hilton Sorrento Palace, responded to this review

Dear DazzaG76, Thank you! I am so glad you found such a plethora of positive attributes on the Hilton Sorrento Palace! As a Hilton Honors Gold Member, your feedback is most precious and we truly appreciate you continued loyalty. We hope that if your travels bring you on the Sorrento Coast in the future, we will have the opportunity to...

Newmarket, United Kingdom
Reviewed 1 week ago via mobile

Lucky enough to have had an executive room with sea view. It is simply stunning. Clean cut modern look, the hall is absolutely breathtaking. The staff is nice, helpful and kind. Gym facility is good but little. The outdoor pool is fabulous but the inside pool is mesmerising.....

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Helpful?
Thank FabioEverush
HiltonSorrentoPalace, General Manager at Hilton Sorrento Palace, responded to this review

Dear FabioEverush, Thank you for your review of your stay here with us at the Hilton Sorrento Palace and for choosing our Hotel for your holiday! We appreciate you taking the time to share your experience! I was delighted to read you were satisfied with the hotel staff and their friendly attitude. I was equally happy to read that you...

Reviewed 1 week ago

I don't have words to describe about Hilton Sorrento. They were absolutely AMAZING... BEST CUSTOMER SERVICE I HAVE EVER RECEIVED so for since i have been staying in different hotels. RECEPTION:- they were very welcoming and helpful. i love it they way they have treated us it was just genuine. i could feel they are not doing it because its...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Romeo M
HiltonSorrentoPalace, General Manager at Hilton Sorrento Palace, responded to this review

Dear Mr Romeo M, We truly appreciate you taking the time to share your experience here with us at the Hilton Sorrento Palace. I have relayed your kind words to all of our Team and I have conveyed your comments with our Barman and Front Desk team for their exemplary service! This is the kind of service we hope to...

kent
Reviewed 1 week ago

We stayed for 6 nights at the Hilton sorrento palace, the reception staff and Joseph in the bar were all extremely helpful and courteous through the our stay. The indoor pool was very quite and relaxing If you are staying in the warmer months the outdoor pools and garden areas are also very nice. The hotel is situated at the...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank hunt88
HiltonSorrentoPalace, General Manager at Hilton Sorrento Palace, responded to this review

Dear Hunt88, Thank you so much for choosing to stay with us at the Hilton Sorrento Palace and for taking the time to submit your lovely experience! I have shared your comments with our Barman Giuseppe, thank you so much for noting him. I am happy you have enjoyed so many aspects of our facilities including the indoor pool and...

Singapore, Singapore
Reviewed 2 weeks ago via mobile

We stayed 2 nights during the low season as most other accommodations are closed. Glad we chose here, nice modern accommodation in a old town. This is a extremely huge hotel but rooms were quiet. There were about 20-30 rooms occupied during the period and can imagine the crowd during the summer season. Our room 525- king deluxe sea facing...

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Helpful?
1Thank Michael C
HiltonSorrentoPalace, General Manager at Hilton Sorrento Palace, responded to this review

Dear Michael C, Thank you for taking the time to share the experience of your stay here at the Hilton Sorrento Palace! We appreciate your feedback. It was a pleasure to read that you had many things to rave about, including your nice and quiet room, the hotel strategic location – close to the historical centre, good breakfast and dinner...

SAINT PETERSBURG
Reviewed 2 weeks ago

Outstanding hotel, amenities, scenic location and friendly and helpful staff. The Executive Club was fantastic, the staff was excellent. Hans at the front desk was professional and super helpful. I will return in the future when ever I travel to Sorrento

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank LUANN M
HiltonSorrentoPalace, General Manager at Hilton Sorrento Palace, responded to this review

Dear Luann M, Thank you for having shared your comments regarding your recent stay at the Hilton Sorrento Palace. We truly appreciated your feedback and I was very pleased to read that you enjoyed your time with us and that we were able to meet and exceed your expectations! Thank you for noting Hans, I have immediately shared your positive...

Ploiesti, Romania
Reviewed 3 weeks ago

We stayed for 4 nights with our 10 y.o. son in December/January, great room - almost like an apartment, with a great terrace (yes, terrace, not balcony :P). Hotel staff very communicative and friendly, breakfast to suite any taste, indoor pool (and outdoor - I guess it's nice in the summer), nice restaurant. All in all, a wonderful experience, only...

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Helpful?
2Thank CristianTataru
HiltonSorrentoPalace, General Manager at Hilton Sorrento Palace, responded to this review

Dear Mr Tataru, Thank you for taking a moment to share your experience at the Hilton Sorrento Palace! Your feedback is very precious to us because it enables us to not only improve our services but, also recognize and reward a job well done! I was glad to read you found your room and our Hotel to be lovely and...

Reviewed 3 weeks ago

Been there for a four day stay. Although it was a quite period in the season. The hotel still felled very alive. The staff in general was very helpful and the concierge did his outmost best to make out stay unforgettable. The room (executive room) was on the 6th floor with a breathtaking view on the vesuvius and the see....

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Helpful?
2Thank Jeroen R
HiltonSorrentoPalace, General Manager at Hilton Sorrento Palace, responded to this review

Dear Jeroen R, Thank you for taking a moment to share your thoughts on your stay with us and for choosing to stay at the Hilton Sorrento Palace! I am glad to hear that you were satisfied with your entire stay, all the hotel facilities, the staff, the breakfast, your room and the view from your balcony. Should your travels...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Breakfast included
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An enchanting destination all year round, the Hilton Sorrento Palace retains its charm throughout the seasons. The Hilton Sorrento Palace is only 5 minutes away from the historical centre of Sorrento, which is the ideal for shopping 7 days a week or enjoying the bustling nightlife. The Hotel offers a breathtaking sea view: just in front of you the enchanting Gulf of Naples dominated by Mount Vesuvius and from behind Punta Campanella you may catch a glimpse of the exclusive Isle of Capri. The Hotel offers rooms with sea view, garden view, mountain view and family rooms for 3 or 4 people. All Executive Rooms, Deluxe and Suites have large windows and balconies with breathtaking views over the Bay of Naples. Executive and Suite Guests also enjoy exclusive access to the Settimo Club Lounge, where a rich and varied buffet is always available and a private swimming pool waits for you. The property is located a 5-minute drive away from the port of Sorrento, where guests can catch ferries to the island of Capri. The Amalfi Coast is 30 km away. ... more   less 

Additional Information about Hilton Sorrento Palace

Address: Via S. Antonio 13, 80067, Sorrento, Italy
Region: Italy > Campania > Province of Naples > Sorrento
Price Range: $234 - $466 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Sorrento Palace 4*
Number of rooms: 341
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton EMEA, Hotels.com and Agoda so you can book your Hilton Sorrento Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Sorrento Palace Hotel Sorrento
Sorrento Palace
Sorrento Hilton
Hotel Style:
#2 Business Hotel in Sorrento
#23 Family Hotel in Sorrento
#28 Luxury Hotel in Sorrento
#39 Romantic Hotel in Sorrento
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Sorrento Palace staff and other travellers.
51 questions
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Questions? Get answers from Hilton Sorrento Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Flash your Hilton membership card to get the best rooms and deals”
 of 5 bubbles DazzaG76, 19 Feb 2017 | Read review
“great view from the hotelbar and toplevel lounge on the bay of Sorrento”
 of 5 bubbles jeroenr622, 30 Jan 2017 | Read review
“The higher the room, the better the view out into the sea.”
 of 5 bubbles adamhI9285ZO, 21 Jan 2017 | Read review
“I think view versus quiet would be the choice.”
 of 5 bubbles SoCalSchmedley, 10 Jan 2017 | Read review
“Ask for a newly renovated room...if they have them”
 of 5 bubbles donnyp163, 8 Jan 2017 | Read review
5 of 5