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Grand Hotel Ambasciatori

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Grand Hotel Ambasciatori
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1,411 Reviews from our TripAdvisor Community

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Showing 1,206: English reviews
Downham Market, United Kingdom
Reviewed 11 July 2014

We are regulars at this hotel, wherever we go around the world it's always 'why are we not at the Ambasciatori' This year was no exception. The sevice stadard on the deck was well below standard but the manager is aware and I have no doubt do somthing about it. The standards throughout the hotel are still great, staff, food,...

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Thank Philip P
Ambasciatori, Responsabile relazioni con la clientela at Grand Hotel Ambasciatori, responded to this review

Dear valued guest, thank you for your kind words. The satisfaction of our guests is really important to us and see you are returning every year means a lot to us. We carefully read your comment and took good note of the service inefficiencies provided down the beach which we immediately dealt with, in order to keep our standards as...

Ash, United Kingdom
Reviewed 10 July 2014

The Hotel was excellent , very clean, good food and friendly staff, however the reception staff were not very approachable or very welcoming They had made a mistake over our Lunch and evening meal, but rather than apologise or informing us first ,they still gave us the Lunch voucher and then charged us after we thought this was included which...

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2Thank karen b
London, United Kingdom
Reviewed 9 July 2014 via mobile

My second stay and I was not disappointed. The Staff, service, room's (get a sea view they are stunning), view, location, I could go on and on. The location is perfect just a short stroll in to the main square. A little tip I read on TA the first time I went there is a great snack bar opposite the...

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Thank 1999_Treble
Ambasciatori, Responsabile relazioni con la clientela at Grand Hotel Ambasciatori, responded to this review

Dear valued Guest, thank you for finding the time to write and share your review on Tripadvisor. It was nice to welcome you back and we genuinely feel privileged to be your favorite hotel ever! We can’t wait to have you back for your third stay at Grand Hotel Ambasciatori! With best regards, Customer Care Department

Copenhagen, Denmark
Reviewed 3 July 2014

Stayed 6 nights in june, booked a premier room. The location of the hotel is perfect, with amazing panoramic view over Bay of Naples to Vesuvio. Room was very clean with elegant decor, just as the rest of the hotel. Staff was courteous and helpful in every way, with good english skills. Delicious morning buffet, evening meals excellent with the...

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Thank fretho
Ambasciatori, Responsabile relazioni con la clientela at Grand Hotel Ambasciatori, responded to this review

Dear valued Guest, many thanks for the marvelous review. It is always great to hear when our guests enjoy themselves during their travels. As a service oriented company, the satisfaction of our guests is top priority and we are really happy we managed to exceed your expectations especially for the great service provided, beautiful location and facilities, tasty breakfast and...

Dublin, Ireland
Reviewed 29 June 2014

We stayed a week at this hotel and can highly recommend it as being of a superior standard. It exceeded our expectations in terms of the friendliness of the hotel staff, in particular the reception staff who couldn't do enough to assist with any queries. The choice at breakfast is superb including a chef station ready to cook eggs as...

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2Thank Susan2014review
Ambasciatori, Responsabile relazioni con la clientela at Grand Hotel Ambasciatori, responded to this review

Dear Valued Guest, Thank you for sharing your comment on the web. So glad you were able to take advantage from the great location and room overlooking the bay of Naples, from the tasty breakfast to the friendly and efficient staff. Your words will definitely help us in maintaining and raising our standards to exceed your expectations again and again....

Sheffield, United Kingdom
Reviewed 27 June 2014

We recently returned from a week at this exceptional, lovely, gorgeous hotel during which I celebrated my birthday. The setting is perfect, perched on the cliff just 10 minutes easy and picturesque walk to the town centre. If you are tired or the wine is kicking in :-) ,half way there is a spectacular viewpoint (with benches) across the bay...

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3Thank SazzB
Ambasciatori, Responsabile relazioni con la clientela at Grand Hotel Ambasciatori, responded to this review

Dear Valued Guest, It was a pleasure to welcome you with the warmth and hospitality that our staff can offer. Thank you for having taken the time to post a review about your stay and highlighted so many aspects of our Grand Hotel Ambasciatori. Thank you for mentioning the beauty of our rooms, to appreciate the tasty meals served from...

London, United Kingdom
Reviewed 27 June 2014

We had the most brilliant time. The location of the hotel is just beautiful - the views over the Bay of Naples are sensational, especially the sunsets: the staff are superb - highly professional but very friendly and helpful; our room was on the top floor, overlooking the sea - it was wonderfully quiet, the beds were comfy, the pillows...

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1Thank Elsp777
Ambasciatori, Responsabile relazioni con la clientela at Grand Hotel Ambasciatori, responded to this review

Dear Mrs Elspeth and Mrs Gillian, It is an immense pleasure to go through your lovely comment. Thank you for mentioning the excellent service received by our attentive staff, the tasty food, the comfort of our rooms and the beauty of the property. Your words will definitely spur us to do better and better. We do hope to welcome you...

Margate, United Kingdom
Reviewed 26 June 2014

Our 2nd visit to this hotel, stayed in room 718, great view, lovely room, traditionally furnished and very well maintained. We returned because it was so good the last time and we weren't disappointed! Staff were extremely professional, many familiar faces, many have worked there for years and are proud in executing their profession to the highest standard. Great food,...

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2Thank Beverly C
Ambasciatori, Responsabile relazioni con la clientela at Grand Hotel Ambasciatori, responded to this review

Dear Valued Guest, We are really delighted to hear you appreciated the personal touch and the details of our property as well as our friendly and professional staff. We are all looking forward to welcoming you back in a near future, for your third stay. Warm regards, Customer Care Department

Pordenone, Italy
Reviewed 25 June 2014

The staff and service at the hotel are fantastic. Their waterfront deck is lovely for laying out and getting a tan. The location is good, about a 10 minute walk from "downtown" Sorrento. The breakfast buffet is good, as is the dinner. I would recommend staying at this hotel for a relaxing vacation.

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1Thank lmlap
Ambasciatori, Responsabile relazioni con la clientela at Grand Hotel Ambasciatori, responded to this review

Dear Valued guest, Thank you so much for pointing out our convenient location together with the professionalism of our staff and quality and variety of our buffet breakfast and dinner. Your comment will definitely helps us to keep on doing what we already do, with more and more passion. We look forward to welcoming you for a longer stay at...

Oxford, United Kingdom
Reviewed 25 June 2014

This lovely hotel is beautifully furnished with excellent accommodation and lovely gardens overlooking the bay. The food is good and the special celebration themed dinners are fun. One of the things we really appreciated after hot days at Herculanaeum and Pompeii was the afternoon tea served in the lounge. English tea in real teapots! The hotel staff are obviously well-trained...

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3Thank OAP_11
Ambasciatori, Responsabile relazioni con la clientela at Grand Hotel Ambasciatori, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback on the web. Our staff members truly care about their work and the fact you could feel that it’s really rewarding for us. Thank you very much for mentioning in particular the outstanding coutesy offered from the reception staff. Concerning the rooms, being the hotel an historic...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
Services
  • Laundry Service
  • Room Service
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Multilingual Staff
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Characterized by the uniqueness of its position close to the city centre, the Grand Hotel Ambasciatori, is a prestigious 5 star rating Hotel, immersed in the green of a luxuriant secular park, on a cliff overlooking the sea, with a breathtaking view of the Gulf of Naples and Vesuvius. Quiet location, exclusive private beach, Wellness center and parking. ... more   less 

Additional Information about Grand Hotel Ambasciatori

Address: Via Califano 18, 80067, Sorrento, Italy
Region: Italy > Campania > Province of Naples > Sorrento
Price Range: $255 - $1,293 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Ambasciatori 5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Grand Hotel Sorrento
Hotel Style:
#4 On the Beach Hotel in Sorrento
#11 Luxury Hotel in Sorrento
#15 Family Hotel in Sorrento
#19 Romantic Hotel in Sorrento
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Ambasciatori staff and other travellers.
28 questions
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Questions? Get answers from Grand Hotel Ambasciatori staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Without a doubt, get a sea view, higher level with a balcony. The sunsets are amazing from this vantage point.”
  • Small balcony, sweeping sea views when sitting outside
  • Seperate living room, seperate from the bedroom and bathroom
  • Sunset over Island of Capri - view from our balcony
 of 5 bubbles L356GFdavidh, 4 Mar 2017 | Read review
“Book a room with a sea view. It would be a shame to go all that way and not waking up to it every morning.”
  • Sitting area
  • Our balcony on a perfect day
  • The view from our balcony
 of 5 bubbles DJGSydney, 4 Jan 2017 | Read review
“Chose balcony with sea or partial sea view”
 of 5 bubbles Explorer5846, 16 Nov 2016 | Read review
“Pay for the view, it's worth it!”
 of 5 bubbles TerrieF98199, 12 Nov 2016 | Read review
“Ask for a room towards back so that you are away from the noisy road!”
 of 5 bubbles lindaZug_Switzerland, 1 Nov 2016 | Read review
5 of 5