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Hotel Syrene, BW Premier Collection

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#17 of 42 Hotels in Capri
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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Hotel Syrene, BW Premier Collection
Hotel Syrene, BW Premier Collection
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298 Reviews from our TripAdvisor Community

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Showing 133: English reviews
Reviewed 2 October 2014 via mobile

This hotel was bright and cheerful... The room was stunning... Staff were so helpful and friendly, professional, happy... Located exactly where you need to be in Capri! I could highly recommend this hotel.

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Helpful?
2Thank Lkcohen
bwhotelsyrene, Proprietario at Hotel Syrene, BW Premier Collection, responded to this review

Dear Lkcohen, Thank you very much for your lovely comments about your stay at the Best Western Hotel Syrene! We highly appreciate your feedback, it is such a pleasure to receive such positive feedback. Our team is always there to assist you and we are always happy to greet you on your return! Best ragards from Capri!

York, United Kingdom
Reviewed 24 September 2014

We stayed here for a week and had very good service. Very friendly and helpful staff . Claudia on reception knows every restaurant and as her command of English is very good she is invaluable . Getting our large cases from the ferry to our hotel was easy as it was professionally whisked away as you get off the boat...

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2Thank Linda W
bwhotelsyrene, Proprietario at Hotel Syrene, BW Premier Collection, responded to this review

Dear Guest, Thank you for taking the time to share your review on Tripadvisor. We are all delighted to know that you had a wonderful time with us and that we managed to provide exemplary service your entire stay. I am very glad that you have rated the Best Western Hotel Syrene, the facilities and our team so highly and...

Ocean Isle Beach, North Carolina
Reviewed 23 September 2014

The place to stay on Capri ... a very, very fine Hotel run by Vittorio and his outstanding staff ... this is the only place we stay on Capri ... great views ... great breakfast on a wonderful patio ... great rooms ... beautiful swimming pools ... the lemon grove ... thank you Vittorio, Claudia and Viviana!

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2Thank Howard P
bwhotelsyrene, Proprietario at Hotel Syrene, BW Premier Collection, responded to this review

Dear Guest, Thank you for taking the time to share your review on Tripadvisor. I am very pleased to hear that you enjoyed your accommodation, the location and you find the staff very courteous. We truly appreciate hearing from satisfied guests like you, and we all look forward to your return. Best regards from Capri

Miami Beach, Florida
Reviewed 21 September 2014

Being from the States, I didn't expect much from a Best Western. They aren't known for high style, but this hotel was great! The rooms are a good size, the hotel is immaculate, there are lemon trees over the pool side lounge, and the view from the restaurant is great. Not to mention the breakfast buffet and the staff are...

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Helpful?
2Thank designtwin
bwhotelsyrene, Proprietario at Hotel Syrene, BW Premier Collection, responded to this review

Dear Guest, Thank you for your excellent review. I am very glad that you have rated the Best Western Hotel Syrene, the facilities and our team so highly and we will certainly continue striving to deliver excellent service. I look forward to welcoming you back. Best Regards from Capri

Manchester, England, United Kingdom
Reviewed 18 September 2014

Good choice as the second of a two part stay near Naples. We took in Ravello as the first stay. This hotel is in close proximity to the heart of the chic town of Capri...in fact for top Boutique names and celebrity watching its location is in the same category. A four star gem with an entrance away from the...

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3Thank Alison K
bwhotelsyrene, Proprietario at Hotel Syrene, BW Premier Collection, responded to this review

Dear Guest, Thank you for providing valuable feedback on your recent stay at Best Western Hotel Syrene. I am very pleased to hear that you enjoyed your accommodation, the location and the hotel in general. We truly appreciate hearing from satisfied guests like you, and we all look forward to your return. Kind regards from Capri

Buenos Aires, Argentina
Reviewed 18 September 2014

The Hotel is located on the upper location of Capri, in a very convenient place. Hotel Staff is very friendly. We have been granted the possibility to upgrade our room to a sea view as it was available and for a special extra cost, not so expensive. Thank you to all the staff for their nice service!

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Helpful?
Thank Gaston M
bwhotelsyrene, Proprietario at Hotel Syrene, BW Premier Collection, responded to this review

Dear Guest, Thank you very much for choosing to stay recently at the Best Western Hotel Syrene and for sharing your experience. We pride ourselves for our friendly service and I am thrilled that you have acknowledged this on this platform. The team and I work tirelessly to ensure all of our guests feel at home in our hotel. It...

North East
Reviewed 10 September 2014

I was a little wary of what to expect from a Best Western hotel in Capri but this hotel is fantastic, in every respect. If only all BW hotels were to this standard. It is boutique style. We were originally staying for 2 nights only then off to Sorrento but we loved this hotel so much we cancelled Sorrento and...

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4Thank Weddells
bwhotelsyrene, Proprietario at Hotel Syrene, BW Premier Collection, responded to this review

Dear Guest, Thank you for your stay with us and for taking the time to write this nice review. Your detailed compliments about our cleaning, comfort and lunch are greatly appreciated. Thank you also for your mention about the hotel staff, I have shared your kind words with them. We do have a great team who enjoy daily providing our...

Rotterdam, The Netherlands
Reviewed 1 September 2014

We only went to Hotel Syrene to get some lunch, we didn't stay here. The garden looked very nice with the lemon trees and the swimming pool at the back ground. Because of the windows you could even see the people swimming in the pool. We had some pasta which was very nice. Typical Italian, great bite and a very...

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Thank SophiaMaat
bwhotelsyrene, Proprietario at Hotel Syrene, BW Premier Collection, responded to this review

Dear guest, Thank you for your review about our restaurant "La Limonaia". We are pleased to know that our traditional Mediterranean dishes were to your liking. We are costantly looking to how improve ourselves, and a nice review is the best reward for our efforts. Looking forward to welcoming you again in Capri, we hope to have you again as...

Perth
Reviewed 5 August 2014

This hotel must be the best find in Capri; very close to all amenities and on the luxury strip. This is not a Best Western motel; it is a small locally owned recently modernised providing a personal service.The staff were very friendly, helpful and professional: no young students here! The hotel serves a nice breakfast and good lunch adjacent to...

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1Thank TripperPerth
bwhotelsyrene, Proprietario at Hotel Syrene, BW Premier Collection, responded to this review

Dear Mr. TripperPe, Thank you for your stay with us and for taking the time to write this nice review. Thank you also for your mention about the hotel staff, I have shared your kind words with them. We do have a great team who enjoy daily providing our guests with a memorable stay. It will be a real pleasure...

Reviewed 27 July 2014 via mobile

The room was very bad, mainly if you consider the 250 per day. It was dark with only a window that was looking on a wall less than 5 meters away (look the photo). It was also noisy . A machine noise i do not know from where disrupted the night several times. The brehafast was ok.

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Thank Michael L

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hotel Syrene, BW Premier Collection

Address: Via Camerelle 51, 80073 Capri, Island of Capri, Italy (Formerly BEST WESTERN Hotel Syrene)
Region: Italy > Campania > Province of Naples > Island of Capri > Capri
Price Range: $221 - $533 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Syrene, BW Premier Collection 4*
Number of rooms: 32
Reservation Options:
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Also Known As:
Best Western Syrene
Best Western Capri
Capri Best Western
Hotel Style:
#1 Green Hotel in Capri
#7 Business Hotel in Capri
#14 Family Hotel in Capri
#14 Luxury Hotel in Capri
#24 Romantic Hotel in Capri
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Syrene, BW Premier Collection staff and other travellers.
3 questions
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Questions? Get answers from Hotel Syrene, BW Premier Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose bay view”
 of 5 bubbles germont001, 18 Oct 2016 | Read review
“All the rooms are fantastic. Ask for a room facing the pool and the lemon orchard. Views are amazing ”
 of 5 bubbles 412kevinj, 16 Oct 2016 | Read review
“choose the room with balcony as the view is amazing”
 of 5 bubbles wadadb, 7 Sep 2016 | Read review
“Air-con efficient/very quiet. Hair-dryer was a 'proper' one, even had detachable nozzle for styling.”
 of 5 bubbles 623sueg, 22 Aug 2016 | Read review
“Make sure you get breakfast included”
 of 5 bubbles edwardg6, 4 Aug 2016 | Read review
5 of 5