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Portalba Relais

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#292 of 558 B&Bs / Inns in Naples
Certificate of Excellence
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128 Reviews from our TripAdvisor Community

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Showing 46: English reviews
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 July 2016

I wanted to stay in a hotel that was easy to get to and Portalba Relais was definitely it. It's located right on Piazza Dante on a quaint pedestrian street. Very reasonably priced and I was able to walk everywhere, or the metro stop was right below the piazza. Very clean and friendly staff. I would stay here again.

Helpful?
Thank GSucla
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 20 October 2015

The location is great, just next to amazing pizza place and many fast food spots. Room (junior suite) is really spacious and clean, some furnishings are a bit dated, but all well preserved. Loved the tub. Service was quick, had no problems checking in or out. Overall we really enjoyed our stay.

Helpful?
Thank Urte L
Paris, France
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 August 2015 via mobile

- we had to wait outside at the arrival for a dozen minutes before a receptionist from another hotel came. He left once the room was paid, shutting all the lights off like if the B&B was closed. Cosy. - Surprise : the view over Piazza Dante is actually hidden by a construction structure (see photo). In all the rooms.... More 

Helpful?
1 Thank Antoine B
portalbarelais, Proprietario at Portalba Relais, responded to this review

dear guest, usually I read the review to know the new roblem of the hotel but... 1) Portlaba it is a B&B and the reception is not available 24/7 BUT WE ASK TO THE GUEST THE ARRIVAL TIME, anyway, once there by interphone we open the doors 2) when the reception leave the hotel close the light but the are... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 February 2015 via mobile

Good facilities but really bad maneged. I spent two days there and we didn't have hot water in the shower for more than 2 minutes. Over everything, even a good looking space, a hot shower should be a must, expecially when you pay a quite high prize for a B&B. In few words...a nightmare after a day going around visiting... More 

Helpful?
2 Thank Alfonso P
portalbarelais, Proprietario at Portalba Relais, responded to this review

dear guest: then,just one complaint: hot water in the shower! Why you have not asked to reception? Thanks to remind Good facilities have a great future More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 February 2015 via mobile

I visited this place with my boyfriend and we were expecting to spend two romantic nights in Naples, and we did. The only problem was that this B&B's shower was a mess, starting from the fact that the hot water lasted only five minutes and getting out of the shower was a nightmare cause it was cold and the floor... More 

Helpful?
2 Thank Eugenia R
Paris, France
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 January 2015

This hotel is well located on the piazza Dante , very close to all major sites. Room is clean . Noise is not an issue because of double -glazed Windows. There is no reception in this hotel . Entry smells humidity. Owner is in an other hotel. Breakfeast is only available in the room and you need to reserve the... More 

Helpful?
1 Thank Philippe J
Brisbane, Australia
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 18 December 2014

No concierge - concierge down the road 5 minutes at larger hotel. Difficult to get help, but not impossible. Wifi temperamental. Bed very hard and pillows terrible. Bathroom great, location right in the maze of the historical centre. Amazing churches close by and great food and markets. Large spacious room with safe, wardrobe and table.

Helpful?
1 Thank Sugarmoon2014
Darwin, Australia
Level Contributor
50 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 November 2014

Portalba Relais is a small hotel in a great location with excellent staff. The hotel is centrally located to almost every attraction and overlooks a huge piazza. The hotel is very secure and was quiet overnight even though it was right next to a large church with clock tower bells. The double pain glass blocked out the noise. Large room... More 

Helpful?
Thank Steve B
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 September 2014

the hotel is very clean ,well equipped and the stuff were very helpful. there is a double glass windows so you won't hear the outside noise when close. good breakfast arrives straight to your room. ,the view is panoramic over the piazza, loved the location (!) :) very recommended

Helpful?
2 Thank GalGul
Miami, Florida, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 August 2014

Sorry this is in English but I'm compelled to comment about our one night in Naples at this hotel. I would never go to Naples ever again after seeing this one very scary area of town. I can only imagine the whole town is like the neighborhood where this hotel is located. We drove in and found that there was... More 

Helpful?
1 Thank Shannon M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
B&B Portalba Relais in Naples is a true luxury bed & breakfast in the historic center of Naples. ... more   less 

Additional Information about Portalba Relais

Address: Via Port'Alba 33, 80134, Naples, Italy
Region: Italy > Campania > Province of Naples > Naples > Pendino
Price Range: $90 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Portalba Relais 3*
Number of rooms: 6
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Questions & Answers

Questions? Get answers from Portalba Relais staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Junior suite has an amazing view, but can get noisy as there is a cafe right outside the window.”
  • junior suite
 of 5 bubbles 141urtel, 20 Oct 2015 | Read review
“Room 21, great outlook and large bathroom.”
 of 5 bubbles BowieDarwin, 13 Nov 2014 | Read review
“there is one Handicap accessible room”
 of 5 bubbles GalGul, 29 Sep 2014 | Read review
“Don't have a room on the front of the square and near to the café area.”
  • bathroom
 of 5 bubbles Littlecalfuk, 6 Apr 2014 | Read review
“Try room 212 - it was great!”
 of 5 bubbles Lucy001_11, 12 Dec 2013 | Read review
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