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Romeo Hotel

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#17 of 188 Hotels in Naples
Certificate of Excellence
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803 Reviews from our TripAdvisor Community

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Showing 363: English reviews
Palma de Mallorca, Spain
Level Contributor
135 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 13 October 2013

Staying there 1 night only for a soccer game was a good choice. Breakfast and location of the restaurant are very nice. The rooms clean, small but also nice. Area around the hotel is everything in walking distance or 5 min. Taxi. We didn`t try the Sushi Bar, because during our stay it was not open, but we didn`t check... More 

Helpful?
Thank Roger S
GeneralManager_Romeo, Direttore generale at Romeo Hotel, responded to this review

Dear Roger S, thank you for your review. I am very happy that you appreciated the hotel, its facilities and its perfect location. I suggest you to come back again and try our Sushi Restaurant..you will enjoy our Japanese tasting menus. See you soon. More 

Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 October 2013

I stayed in July with my husband and the hotel is very beautiful, breakfast is very nice and there are a lot of things, it has a big buffet. I think I'm definitely coming back, they are all friendly and welcoming and then Naples is beautiful.....

Helpful?
Thank Elisabeth S
GeneralManager_Romeo, Direttore generale at Romeo Hotel, responded to this review

Dear Elisabeth S, thank you so much! Regards. More 

New York City, New York
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 30 September 2013

Unless you are one of those people that absolutely must have someone always on hand to wipe you clean, you have a good chance of enjoying this hotel. Perhaps there were staff problems with this hotel at some point in the past; but from what we saw, this place is beautiful and filled with courteous and helpful staff. Pros: -... More 

Helpful?
2 Thank NJ_Traveler_001
GeneralManager_Romeo, Direttore generale at Romeo Hotel, responded to this review

Dear NJ_Traveler_001, thank you so much for your review! I really appreciated your special words about our property and especially about our staff: everyday my colleagues and I work so hard to let our guests have a wonderful stay with us! And I am also so happy when people (like you) note our effort. Naples, like many other large cities,... More 

London, United Kingdom
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 23 September 2013

We only stayed at the Romeo for two nights but enjoyed every minute of it. Going to Naples was not initially part of our itinerary, however, friends of ours (globe trotting world travelers with very, VERY high standards) had stayed at the Romeo a few months ago and highly recommended the hotel and the city to us. Despite some of... More 

Helpful?
3 Thank Paula W
Devizes, United Kingdom
Level Contributor
130 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 19 September 2013 via mobile

Great looking lobby area gave good impression and unlike other reviewers, we got good service throughout the hotel. Design of rooms looks good but is not particularly functional - didnt like that you had to walk through the toilet to get into the shower. It also leaked all over the toilet floor. The light also went off in the shower... More 

Helpful?
2 Thank James B
Nottingham, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 19 August 2013

I have to say I am loathed to write a review of this hotel because judging by the comments of management to previous reviews, the management is FAILING to listen to comments from guests - all they do is try to justify or explain away the comments made rather than attempt to deal with them. The two positives are: (1)... More 

Helpful?
5 Thank Debra S
GeneralManager_Romeo, Direttore generale at Romeo Hotel, responded to this review

Dear Mrs. Debra S, We are very displeased that your stay at our hotel was not satisfying. We have analyzed your complaints and regarding the taxi, unfortunately the inefficiency was caused by the public company that offers this service. Anyway we had already examined with our staff some service aspects in order to avoid that this kind of disservice won’t... More 

San Francisco, California
Level Contributor
102 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 12 August 2013

CONS- Skeleton staff Weird lobby décor, like a garage sale. Less is more in this case. Is someone hoarding? Ridiculously expensive bar food. Apathetic staff Strange, musty smell in lobby Overlooks shipping yard of sorts, streets dirty and feel unsafe. Couldn't someone at least sweep the short block??? Bathroom lights and shower not user friendly Breakfast not included PROS- nice... More 

Helpful?
6 Thank boobot1
GeneralManager_Romeo, Direttore generale at Romeo Hotel, responded to this review

Dear Mrs Braxton23, we are very displeased that you were not satisfied with your stay here at the Romeo hotel, even if we did not understand exactly which are the reasons of your dissatisfaction. Why did you not ask for the Management? We are here at the complete disposal of our clients in order to sort any problems out and... More 

Level Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 23 July 2013

We stayed for one night and found the hotel to be a pleasant and functional, modern styled business hotel. It is right by the port and has been modelled in a very modern style. We had dinner in the restaurant the night before, the food was good but expensive (has a michelin star?). Although for the price, close to E200... More 

Helpful?
2 Thank salukionholiday
GeneralManager_Romeo, Direttore generale at Romeo Hotel, responded to this review

Dear salukionholiday, I noted that you appreciated our property: its style, its concept and design. Thank you! I hope to see you soon. More 

Melbourne, Australia
Level Contributor
54 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 19 July 2013 via mobile

This was one of the worst hotel experiences of my life. Definitely the worst 5 star experience ever. The decor is modern, but definitely not my taste, which I can forgive, but it is also non-functional at times such as the shower door that leaked during a shower so the toilet floor was covered in water. There was no porter... More 

Helpful?
8 Thank nckbrdfld
GeneralManager_Romeo, Direttore generale at Romeo Hotel, responded to this review

Dear nckbrdfld, Sorry but I am disappointed about your words, because you did not tell the true! When you arrived here at the hotel with your friends (a party of 6 people), you had at your complete disposal 2 porters that helped with your several luggages, and not anyone. Regarding the hamburger you ordered, when you called the room service... More 

Atlanta, Georgia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 July 2013

My recent stay at Romeo Hotel was awesome! The hotel is modern and gorgeous! Our room was simply amazing - clean, the best sheets and pillows, a fluffy robe, top notch products (soap, shampoo etc.) The roof top infinity pool was just perfect... limoncello in hand with a view of the marina...what more could a girl ask for ;-) The... More 

Helpful?
2 Thank KAM16

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Designed by the famous Japanese architect Kenzo Tange & Associates from Tokyo, Romeo hotel is the perfect balance of modern design, contemporary art and antiques expressed in the highest quality “Made in Italy”. 83 luxury accommodations, an amazing rooftop pool and a 10,000 sq ft luxury SPA, for a memorable experience of luxury and bliss. Romeo hotel’s gastronomic offer includes a refined Sushi Bar & Restaurant in the lobby area and the Michelin Star awarded gourmet restaurant Il Comandante on the 10th floor. An authentic luxury experience. ... more   less 

Additional Information about Romeo Hotel

Address: Via Cristoforo Colombo 45, 80133, Naples, Italy
Region: Italy > Campania > Province of Naples > Naples
Price Range: $326 - $506 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Romeo Hotel 5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Romeo Hotel Naples
Hotel Style:
#2 Spa Hotel in Naples
#11 Luxury Hotel in Naples
#16 Business Hotel in Naples
#21 Romantic Hotel in Naples
#37 Family Hotel in Naples
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Questions & Answers

Here's what travellers have asked, with answers from Romeo Hotel staff and other travellers.
13 questions
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cambridge,ma
Grand Cayman
Grand Cayman
over a year ago
Grand Cayman

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Questions? Get answers from Romeo Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to a high floor to get a better view”
 of 5 bubbles D5064ZYdavidb, 2 Nov 2016 | Read review
“I like the 4th floor on the backside away from traffic. Room 404 is on the corner and has an extra window.”
 of 5 bubbles WyanIbiza, 25 Oct 2016 | Read review
“We had a corner studio room with plenty of light & view of the bay.”
 of 5 bubbles RichardC486, 23 Oct 2016 | Read review
“there is no view except from 8th floor”
 of 5 bubbles 849klausf, 16 Oct 2016 | Read review
“best view, perfect facilities, parking service, excellent staff, delicious food”
 of 5 bubbles tempbarbara, 13 Oct 2016 | Read review
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