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2018-01-28 2018-01-29
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    Palazzo Caracciolo Napoli MGallery by Sofitel

    Via Carbonara 112, 80139, Naples, Italy
    011 39 081 1892 0891
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    2018-01-28 2018-01-29
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    Savings alert: 10% below average rate

    The price you found is 10% lower than this hotel's average rate of US$116/night.

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    US$120
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    US$111
    US$111
    Traveller (1104)
    Room & Suite (408)
    Storyboard
    Overview
    • Excellent52%
    • Very good37%
    • Average8%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “m gallery” (18 reviews)
    “train station” (77 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Hot Tub
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
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    Rooms
    Jan 28Jan 29
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (2,675)
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    1 - 5 of 883 reviews

    Reviewed 6 days ago

    Even visiting the hotel with busy business trip I had an awesome experience in Palazzo Caracciolo. I love old buildings and their charm, here they have well combined the modernities with the charm of a a Palazzo with it's inner courts and corridors and stairs....More

    1  Thank SH-F107
    Response from Palazzo C, Responsabile reception at Palazzo Caracciolo Napoli MGallery by SofitelResponded 5 days ago

    Dear SH-F107, Thank you for sharing your thoughts regarding your recent stay. We are delighted to read that you enjoyed your trip to Napoli and found our hospitality to your satisfaction. Our aim is to make you feel welcome and enjoy the city of Naples...More

    Hotel's Favourite
    Reviewed 3 weeks ago

    This was one of our favorite hotels in Italy since we had come after a scorching stay in Rome with window AC units that only marginally helped the heat. The Caracciolo had forced air AC and was spectacular. Add to the cool room a fantastic...More

    Thank roseleif
    Response from Palazzo C, Responsabile reception at Palazzo Caracciolo Napoli MGallery by SofitelResponded 2 weeks ago

    Dear Roseleif, Thank you for sharing your thoughts regarding your recent stay. We are delighted to read that you enjoyed your trip to Napoli and found our hospitality to your satisfaction. Our aim is to make you feel welcome and enjoy the city of Naples...More

    Reviewed 1 week ago via mobile

    Lovely welcome at hotel after I was nearly robbed on my walk from train station up road to hotel. Area dirty and dangerous. Room great . Breakfast amazingly good. Excellent evening meal and exceptional service . Would benefit from tea and coffee making stuff in...More

    Thank SALLYDOG52
    Response from Palazzo C, Responsabile reception at Palazzo Caracciolo Napoli MGallery by SofitelResponded 6 days ago

    Dear SALLYDOG52, We all wish to thank you for being our precious Guest and for your lovely words. We are really happy that you enjoyed our breakfast and our restaurant service and that you appreciated our room. We kindly apologise for what happened during your...More

    Reviewed 2 weeks ago via mobile

    The location of the hotel isn’t the best but at the same time not far away from the hustle bustle n shopping area.the courtyard gives the hotel a vintage look.the hotel was nice breakfast and good food a private balcony overlooking the traffic. The rooms...More

    Thank Akshay K
    Response from Palazzo C, Responsabile reception at Palazzo Caracciolo Napoli MGallery by SofitelResponded 2 weeks ago

    Dear Akshay K, We are very happy to read that you have been able to appreciate all the efforts from our Staff. Our aim is to make you feel welcome and have a memorable stay. We all wish to thank you for being our precious...More

    Reviewed 3 weeks ago

    We enjoy staying at the Accor group of hotels. This time we upgraded ourselves to a suite. Upon arriving at the hotel we attempted to connect to the wifi service.3 hours later and 3 calls to reception and one visit by a technical staff member...More

    Review collected in partnership with Accorhotels.com
    1  Thank Paul O
    Response from Palazzo C, Responsabile reception at Palazzo Caracciolo Napoli MGallery by SofitelResponded 2 weeks ago

    Dear Paul O, we are happy to read that you liked our hotel and Naples. However we really regret that our service did not meet your expectations. Thanks to your precious hints and suggestions we will work at our best to build up the quality...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free Internet
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$124 - US$227 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Family Hotel in Naples
    • #5 Business Hotel in Naples
    • #11 Romantic Hotel in Naples
    • #12 Luxury Hotel in Naples
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 146
    • Reservation Options
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    • Location
    • Italy >
    • Campania >
    • Province of Naples >
    • Naples >
    • Pendino
    • Also Known As
    • m Gallery Palazzo Caracciolo Hotel Naples
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    Traveller (1104)
    Room & Suite (408)
    Dining (114)
    Pool & Beach (4)
    Hotel & Grounds (824)
    Bathroom (73)
    Business Centre & Event Rooms (9)
    Family and Play Areas (1)
    Nearby
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    Ask a question
    Questions & Answers
    dacro
    6 December 2017|
    AnswerShow all 5 answers
    Response from Palazzo C | Property representative |
    Hello, Thank you for submitting your queries. The Historical City Centre is at 5 minutes walking distance, the fireworks display will be at the seafront so more likely to be 30 minutes walking distance. It is not unsafe to... More
    1
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    Emoore8
    2 September 2017|
    AnswerShow all 3 answers
    Response from Palazzo C | Property representative |
    Dear Emoore8, thank You for submitting your question. Yes we have a babysitting service, but we need to book one from an agency, so we need 24h advice. Kind Regards Looking forward to welcoming You Your Staff at Mgallery... More
    1
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    rushbd4
    15 August 2017|
    AnswerShow all 3 answers
    Response from spada p | Reviewed this property |
    Ho svagliato. I'm sorry I made a mistake. Website: giraitalia. it The room, al primo piano e bellisima.
    0
    Votes
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    Room Tips
    "I prefer the room that is on two levels; sitting area on the lower level an the sleeping area on the upper..."
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    "Arrive by taxi, No sensible local parking"
    Read review
    "Go somewhere else"
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    "Our city view room was very quiet and well insulated from the street noise."
    Read review
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