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Eurostars Hotel Excelsior

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#14 of 190 Hotels in Naples
Certificate of Excellence
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1 room 2 adults 0 children
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Eurostars Hotel Excelsior
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1,066 Reviews from our TripAdvisor Community

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Reviewed yesterday NEWvia mobile

I treated my wife to a romantic package break at this hotel. I am not shy of paying top prices for hotels around the world so thought little of paying €380 a night for a room which included flowers, champagne and breakfast. As I say I'm not shy of spending money but I am always keen to get quality for...

Thank Vincent M
Reviewed 5 days ago NEWvia mobile

We only stayed for two nights, but it was a pretty nice hotel. We had a family of four, so we had adjoining rooms which was really nice and more space. Located on the water and we walked to restaurants and shopping. I wouldn't say rooms are five star, but pretty nice for Italy and the price.

Thank Timhbca
Reviewed 1 week ago NEW

We found the staff to be VERY helpful, pleasant, and professional. Breakfast is amazing. Dining room is elegant with impeccable service. Just be sure to book a room rate that includes breakfast other wise it's a staggering 27 euros per person. (as for no A/C in April... yes the first night the room was warm, but other nights we slept...

Thank sullivankzs
Herzliya, Israel
Reviewed 1 week ago via mobile

Beautiful hotel, very impressive building, prime location! Rooms are well designed in a classic manner. HOWEVER: No air conditioning! The room we got was HOT, and even opening all the windows didn't help. The official reply from the hotel's staff: "air conditioning is central and is turned on from 2-6pm daily". The minibar did not work. So we had to...

Thank Eliav_Priel
Austin, Texas
Reviewed 2 weeks ago

I was very disappointed in my stay at the Hotel Excelsior. It is supposed to be a four star hotel and one of the best in Naples. The biggest issue is that I was here in mid-April and they did not have the air-conditioning working. My room was probably 85 degrees with 90% humidity. With all the windows open, I...

1Thank tluckie
London, United Kingdom
Reviewed 2 weeks ago

Fantastic hotel, the hotel is like stepping back in time and has this amazing feeling of grandeur. It is well maintained and has great modern touches built in such as control of shutters, lights and radio in the bathroom situated around the spacious rooms, ours was a normal kings size, can't imagine what size the other rooms are. Lovely bar...

Thank Sharon T
Reviewed 3 weeks ago via mobile

We had stayed at this hotel once before. During this trip, we came back on two different occasions, both confirming our love for this extremely well located hotel. Staff is friendly and helpful, rooms are well appointed and if you have a sea-side view, request one of the rooms with a balcony... Looking forward to visit the "Grande Dame" of...

Thank YumLover
Hollywood, Florida
Reviewed 4 weeks ago via mobile

My wife and I stayed in this elegant hotel this summer. My grandfather stayed here many years ago and raved about it, so I had to experience it myself. The decor is outstanding, rooms are large with breathtaking views, and its location on the Bay on Via Partenope with its beautiful promenade and excellent outdoor restaurants makes for an ideal...

Thank Frank A
Ontario, Canada
Reviewed 8 March 2017

The Excelsior offers old world charm and has an excellent location facing the Bay of Naples, a castle and Mount Vesuvius. Friendly multi-lingual staff offered very helpful and professional service for visitors to Naples, arranging tours, recommending restaurants.

Thank DEK007
Reviewed 7 March 2017 via mobile

This is a beautiful quiet hotel by the harbour. Perfect romantic location for walks along the streets over looking the sea. The rooms are huge and spacious as is the impressive bathroom. The views from the front of the hotel are stunning especially first thing in the morning. We had valentines dinner at the restaurant which was lovely. The food...


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  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Hotel Excelsior
Hotel Excelsior
Cuisines: European, Italian, Mediterranean
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Eurostars Hotel Excelsior is located close to Castel dell'Ovo, with spectacular panoramic views of Vesuvius, the Gulf of Naples and the paradise islands of Ischia and Capri. Every space of this classic building is elegantly decorated, with Murano crystal lamps, Carrara marbles, fabrics and silk coverings. The Eurostars Hotel Excelsior offers beautiful and luxurious event rooms with views of Vesuvius and the Gulf, with large, stylish windows and refined decor. The hotel has 109 luxury rooms and 14 suites of different categories with an elegant interior design and the best services. Here you will also find the excellent Ristorante La Terrazza, located in the roof garden on the last floor of the hotel, offering high quality Mediterranean cuisine and stunning views of the Bay of Naples. ... more   less 

Additional Information about Eurostars Hotel Excelsior

Address: Via Partenope 48 | Lungomare Caracciolo, 80121, Naples, Italy (Formerly Hotel Excelsior)
Region: Italy > Campania > Province of Naples > Naples > San Ferdinando
Price Range: $215 - $577 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eurostars Hotel Excelsior 4*
Number of rooms: 101
Reservation Options:
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Also Known As:
Excelsior Hotel Naples
Hotel Style:
#10 Luxury Hotel in Naples
#10 Business Hotel in Naples
#15 Romantic Hotel in Naples
#19 Family Hotel in Naples
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Questions & Answers

Here's what travellers have asked, with answers from Eurostars Hotel Excelsior staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Because of the lack of air conditioning, I'm not sure there is a good room.”
tluckie, 13 Apr 2017 | Read review
“Book breakfast Be aware Naples is a noisy working city,but the cars beeping adds to the charm as every car seems to be in a rush.”
976sharont, 12 Apr 2017 | Read review
“A suite offers panoramic views of the sea and two balconies”
DEK007, 8 Mar 2017 | Read review
“Choose a room with a sea view and balcony. They catch the morning sun and are quite, particularly on the upper floors.”
Slaphead66, 31 Jan 2017 | Read review
“Ocean view definitely!!!!”
  • The Vesuvius Volcano
  • Fontana degli Innamorati - Fountain of Lovers (across from entrance)
  • Our room
  • Castel dell'Ovo
bueno40, 15 Jan 2017 | Read review
5 of 5