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Holiday Inn Naples

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Traveller (461)
Room & Suite (236)
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Overview
  • Excellent19%
  • Very good45%
  • Average27%
  • Poor5%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Free Shuttle or Taxi Services
4 Star Hotel
All hotel details
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Reviews (1,456)
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69
185
145
36
40
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All reviewsbusiness districtfree shuttlecentro direzionaletrain stationclose to the airporttwo double bedsupgraded to a suitebusiness hotelrestaurant staffhotel is situatedtaxi ridepiazza garibaldicomfortable hotelshort stayamalfi coastderelictplatinum
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251 - 255 of 475 reviews
Reviewed 17 May 2015

Stayed 3 nights with a group of student in a school trip. The hotel itself is quite nice, good quality of rooms and service. Breakfast excellent and with plenty of choice available. However the situation of the hotel is far from the best. Despite being...More

Thank Antonio M
Response from Manager-Hotel-Invest, Manager at Holiday Inn NaplesResponded 29 May 2015

Dear Antonio M Thank you for the review regarding your stay at Holiday Inn Naples. I'm glad you enjoyed the courtesy of our staff and the quality of the service. Regarding the location I am very sorry for the inconvenience happened with the group of...More

Reviewed 14 May 2015

We stayed here for four nights, from April 29th. We were a family of three and booked a two double-beds room. Our room was on the 17th floor and had a brilliant view of Mt Vesuvius. Rooms are very good and cleaned regularly on time....More

2  Thank Joybrata
Response from Manager-Hotel-Invest, Manager at Holiday Inn NaplesResponded 29 May 2015

Dear Joybrata Thank you for your feedback about your stay at the Holiday Inn Naples. I would like to thank you for your positive comments about our room and its brilliant view and our useful location near the stations. I am sorry that the attitude...More

Reviewed 12 May 2015

The hotel is great, the staff is also great and very helpful for all your needs. The service over breakfast is great. However during the fiesta (15.00-17.00) there is no bar, no restaurant open. That is Italian custody. We had booked a hotel in the...More

Thank Ch B
Response from Manager-Hotel-Invest, Manager at Holiday Inn NaplesResponded 19 May 2015

Dear Ch B Thank you for your review. I was pleased to learn that the overall impression about the hotel was very good, in particular that you appreciated our staff and the quality of our service. I know that our location not seems to be...More

Reviewed 12 May 2015

We were sent to this hotel by the Alitalia staff after a fiasco with flights. The front desk staff were nice but the restaurant staff were not. We felt like second class citizens. I guess the airline pays for the cheapest meals and so the...More

Thank Joanne T
Response from Manager-Hotel-Invest, Manager at Holiday Inn NaplesResponded 19 May 2015

Dear Joanne T It is truly regrettable that the level of service you have received from our staff is below your expectations. I can assure there are no second class guest in our hotel. Unfortunately the Alitalia staff call us just 10 minutes before the...More

Reviewed 11 May 2015

My wife and I had a great holiday in Naples in April, including a very pleasant stay at the Holiday Inn Naples. Our first impressions were of a towering 325-room hotel in the business district, crowded with groups of business people and students. But this...More

Thank Dalim2013
Response from Manager-Hotel-Invest, Manager at Holiday Inn NaplesResponded 12 May 2015

Dear Dalim Thank you for have chosen our Holiday Inn Naples for your recent stay. I am pleased to know that you appreciated the quality of the service at our hotel and the attitude of the staff and in particular of Antonio Feola whom I...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Laundry Service
Concierge
Multilingual Staff
Room Service
Dry Cleaning
Banquet Room
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$117 - US$231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Naples
#29 Business Hotel in Naples
#41 Luxury Hotel in Naples
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$117 - US$231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Naples
#29 Business Hotel in Naples
#41 Luxury Hotel in Naples
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (461)
Room & Suite (236)
Dining (58)
Amenities (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Lesley D
March 24, 2018|
AnswerShow all 2 answers
Response from Manager-Hotel-Invest | Property representative |
Dear Lesley D we are sorry for the delay. Our colleague at the Holiday Inn Naples will reply as soon as possible. For more information please contact the number +39 081 2250111 have a wonderful holiday Kind regards Lucia
1
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Olympic12
February 22, 2018|
Answer
Response from Manager-Hotel-Invest | Property representative |
Dear Olympic12 Thank You to contact Holiday Inn Naples, we are glad to inform you that we have the possibility to book for you a daily tour – Pompeii and Amalfi Cost. They should be booked at check in time and can be paid... More
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theJetsons2014
January 21, 2018|
AnswerShow all 2 answers
Response from Manager-Hotel-Invest | Property representative |
Hi TheJetson, Thank you very much for your message. You can contact us directly via email to arrange the airport transfer with private driver (the cost is 20.00 euros each way). The first run of our shuttle (to Garibaldi... More
1
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Google Translation
Room Tips
"make sure to tell the staff if you need a non-smoking room."
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"The room I stayed in (610) was pretty quiet; it was not facing the roads or high traffic spots."
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"Choose a high floor for great views of Naples and close to the airport"
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"The upper rooms have a view of Mount Versuvius"
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