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Hotel Art Resort Galleria Umberto

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#60 of 188 Hotels in Naples
Certificate of Excellence
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Hotel Art Resort Galleria Umberto
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423 Reviews from our TripAdvisor Community

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Showing 154: English reviews
London, United Kingdom
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed yesterday NEW

I booked this as part of a British Airways holiday, staying for three nights. It took us a while to find it behind gates within a large arcade. My room was very grand - four poster bed and crazy lights on wrought iron stems emanating from a mirror (the Van Gogh room), interesting paintings and a safe behind a rather... More 

Helpful?
Thank solotraveller824
2 reviews
Reviewed 1 week ago via mobile

Very poor signage when we were trying to find the hotel. The building itself becomes a gathering place for homeless and youths after it closes (felt quite uncomfortable as it was one of our first experiences when arriving in the city). The AC leaked a huge amount of water and it took 2 days for them to get someone to... More 

Helpful?
Thank Benjamin L
Hants
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

A very friendly small hotel serving an interesting breakfast. Nibbles available at all times, tea or coffee on request at any hour. Helpful advice on museums, transport, safe areas booking restaurants or advice on where to eat on a budget. Quiet rooms with plenty of space.

Helpful?
Thank Hazeley
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

what can I say this little gem of a hotel situated centrally to some great shops,bars,restaurants and sights of naples.the staff are great really helpful and couldn't of done any more to make our visit to naples special. breakfast is continental and for us it was good for the 3 days of our short break.the room was comfy and clean.... More 

Helpful?
Thank wiganwarrior18
artresort, Responsabile relazioni con la clientela at Hotel Art Resort Galleria Umberto, responded to this review

Dear Guest, we are glad to receive a review like this, and we are very proud to know that our guest enjoy the stay in every single moment. We really do apologize for the inconvenience of the kids playing football at night, but as you can understand, all we can do is to call police to stop them. We really... More 

Hawthorn
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

Tired dated and def not 4 star!!! Beware they don't put you on the other side claiming to be part of the hotel when really it's a dingy B&B as per the signage as soon as you walk in. If you do end up staying here check bill and everything twice and make sure you have plenty of 10c pieces... More 

Helpful?
1 Thank AKA3179
artresort, Responsabile relazioni con la clientela at Hotel Art Resort Galleria Umberto, responded to this review

Dear Guest, We do apologize for your experience, as in your case we obviously made wrog judgment, and we are really sorry for that. We will be glad to have the possibility to remady in the future, so please fell free to contact us next time that you will be in Naples, and we would be honored to offer you... More 

Greater London, United Kingdom
1 review
Reviewed 4 weeks ago

We stayed for 3 nights in this small boutique hotel on the 4th floor of the Galleria and serviced by a small lift / stairs and is well located in the area of Naples. Room 108 was nicely decorated,furnished plus airy &light with windows/shutters to block any noise from the shopping public below. Generally the staff were helpful and friendly... More 

Review collected in partnership with Amoma.com

Helpful?
Thank W5741RAstevel
artresort, Responsabile relazioni con la clientela at Hotel Art Resort Galleria Umberto, responded to this review

Dear Guest, first of all we thank you for your comment. We are happy to know that you enjoied your stay with us, even if the breakfast experience was not good as you expected. We will take care of your suggestions, and we will improve the service for sure. Looking forward to welcoming you soon in our hotel, we remain... More 

London, United Kingdom
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 18 October 2016

Hotel in unique location ( right in the historic centre) in the core of the pedestrian shopping area. Very friendly and professional staff. Nice and spacious rooms, extremely clean. Nice and rich breakfast. Highly recommended!

Helpful?
Thank ARZ1967
artres, Responsabile relazioni con la clientela at Hotel Art Resort Galleria Umberto, responded to this review

Dear Guest, Please accept our sincere thanks for choosing Art Resort Hotel Galleria Umberto for your stay in Naples! We are proud that Hotel received so high mark for the comfort, location and level of service. Special thanks for your compliments to our staff. Looking forward to welcoming You and giving You a memorable stay in the land of myths... More 

Sydney, Australia
Level Contributor
2,352 reviews
354 hotel reviews
common_n_hotel_reviews_1bd8 2,224 helpful votes
Reviewed 16 October 2016

Crisp, efficient with crusty heritage throughout we found this light-filled hotel ideal for our purposes. Embedded within the lovely Galleria Umberto it offers delightful experiences in comfort and the best sleep ever. Its quiet, considering its location surrounded by shopping, eating and excursive opportunities. We joined friends at an outside eatery for breakfast so didn't avail ourselves to the hotel's... More 

Helpful?
Thank shasha b
artres, Responsabile relazioni con la clientela at Hotel Art Resort Galleria Umberto, responded to this review

Dear Guest, It is very nice for us to know that you think our service was really good. It is a big success for us! As you've seen, our hotel is placed in an historic building, therefore the spaces may be different compared with a modern building, but, on the other hand, we have some spectacular rooms with amazing ceiling.... More 

Courtenay, British Columbia
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 October 2016 via mobile

This hotel is small - 10 rooms on the 3rd floor of a famous Landmark building. Central to shopping, the waterfront and a 5 minute walk to a popular locals area that is reputed to be the nicest ore affluent neighbourhood. Hotel staff very helpful. Our room was very large and overlooked the inside of the plazza below. It was... More 

Helpful?
Thank J Wines H
artres, Responsabile relazioni con la clientela at Hotel Art Resort Galleria Umberto, responded to this review

Dear Guest, We thank you for spending your time describing our hotel. Your words make us feel we are on the right way and willing to keep giving our best service to all our clients. We hope you can be again our guest in the future and send our best regards. More 

Cambridge, England, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 October 2016

The hotel is very nice, clean with lovely staff. Great communication before and during our stay. They arranged our airport drop offs and pick ups and recommended places to go and eat. The breakfast wasn't the best and the shower didn't work very well BUT it was still a very nice place to stay and would stay again.

Helpful?
Thank Beresford-crawley
artres, Responsabile relazioni con la clientela at Hotel Art Resort Galleria Umberto, responded to this review

Dear Guest, Please accept our sincere thanks for choosing Art Resort Hotel Galleria Umberto for your stay in Naples! Special thanks for your compliments to our staff. Our mission is to make the pleasant the stay in the city, pampering the guest with that typical warmth that is in the DNA of the Neapolitan people. Regarding breakfast we serve different... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Free Breakfast
  • Shuttle Bus Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Hotel Art Resort Galleria Umberto is a small jewel settled in a historical monument in the very Heart of Naples. A luxury 4 stars rated recently opened hotel in renowned Galleria Umberto I, nearby Piazza del Plebiscito, the Royal Palace, San Carlo theatre and Maschio Angioino, priceless places to visit for tourists coming from all over the world.Conceived and furnished in a XIXth century Patrician house style, Art Resort is a rarity to be unveiled, in a typical Baroque style ambience. L'Art Resort Galleria Umberto e un piccolo gioiello incastonato all'interno di un monumento storico nel cuore di Napoli. Un lussuoso hotel 4 stelle aperto di recente nella celebre Galleria Umberto I proprio accanto a piazza Del Plebiscito, al Palazzo Reale, al Teatro San Carlo e al Maschio Angioino, mete imprescindibili per i turisti di tutto il mondo.Concepito e arredato nello stile di una casa patrizia di meta Ottocento, l'Art Resort e insieme una rarita tutta da scoprire e un tipico ambiente barocco napoletano. ... more   less 

Additional Information about Hotel Art Resort Galleria Umberto

Address: Galleria Umberto I 83 | Campania, 80132, Naples, Italy
Region: Italy > Campania > Province of Naples > Naples
Price Range: $119 - $417 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Art Resort Galleria Umberto 4*
Number of rooms: 10
Reservation Options:
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Also Known As:
Art Hotel Galleria Umberto
Art Hotel Naples
Hotel Style:
#35 Business Hotel in Naples
#41 Luxury Hotel in Naples
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Art Resort Galleria Umberto staff and other travellers.
5 questions
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san francisco, ca.
over a year ago

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Questions? Get answers from Hotel Art Resort Galleria Umberto staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Small hotel; our room was comfortable and had a small balcony which overlooked the rear of the hotel; had a great view looking up but not looking down.”
 of 5 bubbles 348silvanap, 25 Sep 2016 | Read review
“not easy to find in the night”
 of 5 bubbles egt1953, 24 Aug 2016 | Read review
“Don't go in this hotel”
 of 5 bubbles Xzh42, 15 Jul 2016 | Read review
“if you are going ask for a room on the right it is much quieter”
 of 5 bubbles kerrjane15, 7 Jun 2016 | Read review
“I enjoyed the (outdoor) balcony room and king bed. For me it was worth the extra money.”
 of 5 bubbles lizo976, 24 May 2016 | Read review
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