Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
A lively 18th-century palazzo in a peerless position, Hotel de la Ville both embodies and overlooks life in the Eternal City.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Hotel de la Ville is lauded for its exceptional service, with staff that pay attention to every detail, offering a caring attitude that elevates the guest experience. Nestled atop the Spanish Steps, its prime location garners consistent praise for convenience and centrality. The hotel's atmosphere is noted for its elegant design and serene ambiance, matched by meticulously clean rooms that are spacious and luxuriously decorated.
While the value proposition receives mixed reviews, the amenities, including a rooftop terrace and exceptional dining, contribute to its allure. However, guests should be mindful of the occasional minor issue and potential hidden costs.
Location
Convenient
Atmosphere
Elegant
Rooms
Stylish
Value
Expensive
Cleanliness
Meticulous
Service
Exceptional
Amenities
World-class
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A wonderfully warm hotel that feels like coming home. The hotel itself is beautiful - in a fabulous location with some great dining options in the hotel. The breakfast is truly special with a stunning buffet and some wonderful hot options from the kitchen. Cielo has incredible views of the city and a fabulous cocktail and drinks menu. Cafe Ginori is set up beautifully.
The team are really what makes this hotel so special - everyone is truly warm and passionate about what they do. Some special mentions to Giuliano at breakfast who will bring you Roman specialities to try and always greets you with a warm welcome back. Mirko, Christian and Andrea at Concierge who not only recommended and booked some fabulous restaurants but also arranged some tricky travel for us. Simone, Valerio and the team up at Cielo Bar who made some excellent cocktails and created a great atmosphere. Cyntia and Front Office Team who welcomed us so wonderfully to the hotel and showed us to our rooms. The Housekeeping team serviced the room perfectly and always seemed to know when you were out so they could go in and prepare everything for you.
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Date of stay: January 2025
Value
Rooms
Location
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Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Daria Cecere, Other at Hotel de la Ville, A Rocco Forte Hotel
Responded 3 weeks ago
Dear Guest, Thank you for your visit to the Hotel de la Ville and for your time in sharing your impressions on the TripAdvisor community. I was absolutely delighted to read your lovely comments about the excellent level of service and the warm hospitality received by our team. I am glad that you enjoyed every minute of your recent stay and I hope you will consider returning to the Eternal City very soon. With very best regards, Francesco Roccato Managing Director Northern Italy ROCCO FORTE HOTELS
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Luxury and charming hotel where no details are left to chance. Everything is designed down to the smallest detail to offer maximum comfort to guests who are treated like kings and queens here. The structure has undergone a meticulous restoration, the rooms perfectly soundproofed and super equipped. The real strong point in my opinion is the kindness of the staff, from Davide at the entrance onwards you can perceive the passion for hospitality, every person met conveyed wonderful sensations, compliments also to the breakfast staff where you can find quality products top and the bar restaurant on the panoramic terrace on the seventh floor. An unforgettable and unsurpassed place in the center that will be our reference in Rome.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Who doesn’t love Rome? Having the proper hotel makes it just that much better. Receiving Staff – Let’s talk about regal the staff were very regal in their attire as well as how I was received. I appreciated the attention to detail. The lobby area is not as spacious as most but respecting the original aesthetic of the building is very normal. Everyone was very kind and made me feel welcome.
Room Configuration – This property has an old-world charm with new technology. From the rook key that accesses the elevators and the room door light indicators. This is lit up, so you know exactly where your room is. It also provides information for the staff. This room was very spacious and well-designed. All of the decor had an Asian influence which was done beautifully and complemented with the dynamics of the Roman architecture. Turndown Service – Bedding reconfigured and water on the side no slippers or towel on the floor.
Breakfast – FANTASTIC! The hot menu and the buffet left me speechless. I consider myself a pancake aficionado and their pancakes left me breathless. I loved everything. I ordered plenty and I loved seeing the waiter’s face when I finished it all. We both had a great laugh about it and on day 2 he was not surprised to see me order pretty much the same thing. If I could change one thing, I would be NO SMOKING. There is nothing worse at a luxury property than to have to smell smoke on the property when enjoying your stay.
Hotel Location – PERFECT! Imagine looking out your Romeo & Juliet balcony and to the right, there appears the Spanish Steps. They were so close that you could be there within a blink of an eye. The rooftop had the most stunning views. I could live up there forever. The ambiance was phenomenal. My go-to hotel for beautiful Rome. My clients loved this hotel and so do I. Can't wait to return
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip:Â Room 705 has the most amazing terrace.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Daria Cecere, Other at Hotel de la Ville, A Rocco Forte Hotel
Responded Nov 9, 2023
Dear Guest, Thank you for your visit to the Hotel de la Ville and for your time in sharing your impressions on the TripAdvisor community. It is a great pleasure for us to read that you had a wonderful stay with us and we are very pleased about your praise for the quality of service. We would be delighted to welcome you back soon to your new Roman residence. With very best regards, Francesco Roccato Managing Director Northern Italy HOTEL DE LA VILLE
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Excellent service, our room was spacious, elegantly furnished and equipped with every comfort. Every detail seemed designed to ensure a perfect stay, warm sheets, comfortable beds, bottles of water on the bedside tables, ample space to make the stay more familiar and welcoming. Staff always smiling and helpful. Breakfast, served in a bright and welcoming room, was a real triumph of freshness and quality.
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Date of stay: November 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We returned to the de la Ville after the summer visit to stay in the capital 24h and it was a more than exceptional experience, a dream night in absolute comfort. Our room on the 7th floor was exposed to a beautiful view of the inner courtyard and had every kind of pampering possible, a nice welcome bottle, a well-stocked fridge and all the products of the Irene Forte line for the bathroom. Which by the way had both a shower and a luxurious bathtub. Aperitif and dinner on the terrace were excellent but an important mention also deserves breakfast down at the Mosaic. Everything was excellent workmanship and quality, congratulations to the kitchen and bar. Last mention that I consider the most important, the Staff has always reserved a friendly smile and attention for our entire stay in the structure. If you want a place to feel good, this is your place.
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip: Se hai la possibilità di fermarti per l'aperitivo chiedi il Cocktail della loro lista al bar...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is in a great location near the top of the Spanish Steps. Our top-floor room had a balcony where we could look out over the rooftops and see the dome of St. Peter's. The room itself was also very comfortable, with a nice bathroom, good closet space, and sleek furnishings.
We enjoyed the breakfast buffet in the courtyard. We also had great drinks at their Cielo Terrace Bar, and made a light meal out of the "small bites" menu there. Service was friendly across the board.
We're knocking off one star because of the 5% "discretionary service appreciation" charge on our bill. The charge wasn't listed on the website or in our confirmation email, and it wasn't mentioned at checkin or checkout. We had seen this fee in our previous stay at this hotel's sibling property in Florence, but since we didn't know who it went to, we still tipped housekeeping and porters in cash. The lack of transparency gives us a less favorable impression of the Rocco Forte hotel brand.
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Daria Cecere, Other at Hotel de la Ville, A Rocco Forte Hotel
Responded May 20, 2024
Dear Guest, First of all, allow me to thank you to have shared your experience with all on the TripAdvisor community. It is a great pleasure to read that you chose our hotel for your Roman stay and that you enjoyed our location and the quality of the services offered. We are always looking for ways to improve our service and our guest feedback, whether positive or negative, is an invaluable part of this process. For this reason, I am very sorry if we did not clearly communicated the application of a Discretionary Service Appreciation, and I would like to sincerely apologise for that. I would appreciate it if you could reach out to me directly to speak about this matter and also to process a refund of this charge directly to your bank account. Please see my Executive Assistant Daria Cecere's email address as follows: dcecere@roccofortehotels.com. I look forward to hearing from you and I do hope we will have the pleasure of welcoming you back soon. Best wishes, Francesco Roccato Managing Director Northern Italy ROCCO FORTE HOTELS
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This is by far the best hotel I have ever stayed at. This hotel defines a five star experience. First, the location cannot be beat. At the top of the Spanish Steps you are close to everything. The hotel itself is gorgeous. It has this understated elegance and class that you will appreciate very quickly. Finally the service is the most exceptional and consistent service I have ever experienced. From the door men to the concierge to the dining staff they are all top notch. Although the staff is always there to help and assist it’s not intrusive at all. I have never experienced such professionalism across the board at any other hotel. No detail is overlooked. On day 3 of my stay my toothpaste that I brought from home was almost depleted and without asking I found a new tube of toothpaste on the sink after returning from dinner. I cannot wait to stay at this hotel again and other Rocco Forte hotels. This hotel and its staff truly sets the bar for class, sophistication and elegance. Job well done.
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Date of stay: October 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Daria Cecere, Other at Hotel de la Ville, A Rocco Forte Hotel
Responded Mar 28, 2024
Dear Guest, Thank you for your visit to the Hotel de la Ville and for your time in sharing your impressions on the TripAdvisor community. It is a great pleasure to read that you had a wonderful time with us and we are very pleased about your praise for the quality of service. We would be delighted to welcome you again soon for another lovely stay with us. With very best regards, Francesco Roccato Managing Director Northern Italy ROCCO FORTE HOTELS
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The Hotel de la Ville is beautiful and perfectly situated for exploring Rome. The location right at the top of the Spanish Steps makes it easy to walk to many sites and restaurants.
The breakfast was lovely but the real treat was visiting the Cielo Terrace for drinks in the evening. The rooftop view is stunning and a DJ was there most nights with music that made for a nice vibe without being overbearing.
The room was large and comfortable with a seating area and double sinks in the bathroom. Hotel staff was very attentive and helpful in arranging taxis and giving us restaurant recommendations.
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Date of stay: August 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Daria Cecere, Other at Hotel de la Ville, A Rocco Forte Hotel
Responded Jul 13, 2023
Dear Jessie, Thank you for your visit to the Hotel De La Ville and for your time in sharing your impressions on the TripAdvisor community. It is a great pleasure for us to read that you had a pleasant stay and we are very pleased about your praise for service, location, decor and ambience. We would be delighted to welcome you again soon in a not too distant future. With very best regards, Giacomo Battafarano General Manager
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Our favorite city in Italy after Venice, then Florence and Naples. Our second best stay with Venice. We have to say that Francesco, a captain/head waited was our favorite hospitality staff. His professionality, his knowledge and his smile, made him the perfect, most enjoyable waitstaff ever in Italy. We immensely, enjoyed the food at Mosaic and at the rooftop! Great staff up there; tastiest Old Fashion! yes expensive but oh, so good. My husband had a Cape Cod well served. The appetizers we had, note : the baguette with the cheese, so perfect as well as other appetizer. Diner at the Mosaic was superb and the service excellent! Breakfast was served at the Mosaic restaurant; it was a gorgeous buffet! totally amazed by the honey, so fresh coming out of a piece of beehive! eggs had to be ordered and the eggs carbonara were sublime. Not too much guanciale to not over salt the dish! Just perfect! love to have cheese at breakfast, so good. And the service, yes Francesco was there too and you can see that this guy is hospitality personification. The not so much liked points; at check in we were asked to fill up our information on the Ipad just after handing our passports. Nobody asked that anymore at 5 star hotel, but it was my husband's birthday... so I filled up the info and then she asked us at what time we would be checking out (we were staying 5 nights and late check out was a perk) So I answered that I wasn't sure, to be nice, and she was waiting for an answer still and then my husband said that she should make it a late checkout regardless and if we were leaving earlier, we will let them know... The other point was about our upgraded room which was gorgeous! Incredible comfortable bed, what we love, soft and not so soft pillow, what we love. The 1st 3 days, we thought that the housekeeping crew were moving furniture in the room below us. It wasn't bad, what was bad were the last 2 days, So much noise, I thought they were doing some repairs... My husband find out that the noise came from the gym. Some ,,,, decide to drop heavy weights on the floor. No we did not complain, it was the last 2 days and well, we just got up, enjoyed our breakfast and out to discover Rome. But beware when booking; make sure you are not above or to close to the gym. Regardless of those 2 itches, our stay at Rocco Forte was fabulous, all the staff, from doormen, reservation and front desk to waitstaff and housekeeping were great. By the way, I messed up a bit when ordering the euros; it is very important to have a lot of small bills in Italy for the tipping. In Rome it is not bad as they can add the tips on the credit card, but not so much in Venice or Florence but not at all in Naples. At Rocco Forte, it was great that they could change our dollars, which was very much appreciated. Totally forgot my bank card...
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Daria Cecere, Other at Hotel de la Ville, A Rocco Forte Hotel
Responded Dec 20, 2024
Dear Guest, Thank you for your visit to the Hotel de la Ville and most of all, for your lovely detailed feedback on your recent experience with us. I am really proud and humbled to read your words of appreciation towards the quality of service and our food and beverage offer. We would be delighted to welcome you again soon as a guest in our house and in Rome. With very best regards, Francesco Roccato Managing Director Northern Italy ROCCO FORTE HOTELS
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My stay in Rome near your city hotel was just happiness.Â
I would like to thank you for all this little strenuous attention from the staff to us.Â
Thanks again to valet parking and baggage handler, also to Elisa,Valentina and Mirko.Â
We had enjoyed the breakfast service with very good products it was a delight impeccable service with Christmas and Alessandro under the supervision of the housekeeper Anial, the bar is on top and then the roof top nothing to say is really classy with a view of Rome the efficient service and well served by the waitress Caterina who carefully manages her rank and more the master Francesco advised us the menu for the three days super and also the sommelier made us discover good wines and bollicine. Oops I forgot the great Moussa very nice.Â
Thank you for your attention soon.Â
Maurizio NotorioÂ
In room dining
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Date of stay: July 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Washington DC, District of Columbia28 helpful votes
Both are outstanding, but I found the service at Hotel de la Ville to be exceptionally skillful without being too formal or distant. It reminds me of the Inn at Little Washington, for those who know what that is.
Dear Guest,
We do provide laundry/dry cleaning services, you can choose the type of service required, whether normal or urgent.
Thank you and we look forward to welcoming you soon.
Francesco Roccato
Gentile ospite,
La ringrazio per averci scritto.
Dal lunedì al venerdì è disponibile una formula pranzo dalle 12:30 alle 14:30, inclusiva di antipasti e selezione di verdure, un primo o secondo a scelta e un dessert, al costo di €35 a persona.
Dalle ore 15:00 alle 18:00 invece, serviamo un aperilunch inclusivo di un cocktail o calice di spumante e stuzzichini vari.
Il nostro rooftop Cielo Terrace resta aperto, compatibilmente con le condizioni atmosferiche.
La aspettiamo al più presto presso i nostri bar e ristoranti.
Cordiali saluti,
Francesco Roccato
General Manager
Dear Guest,
We reopened on 3rd September and we started to serve breakfast at Cielo Terrace since then. During winter, breakfast will be served indoor.
We look forward to welcoming you soon.
Best wishes,
Francesco Roccato
There are more places to choose from in the Rome area.
PRICE RANGE
C$1,625 - C$2,219 (Based on Average Rates for a Standard Room)
LOCATION
ItalyLazioRomeCampo Marzio / Centro
NUMBER OF ROOMS
104
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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