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Hotel Genova

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Traveller (276)
Room & Suite (272)
Dining (52)
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Overview
  • Excellent22%
  • Very good42%
  • Average23%
  • Poor9%
  • Terrible4%
Travellers talk about
“train station”(32 reviews)
“near termini”(13 reviews)
“nice hotel”(19 reviews)
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Hotel
Room Service
Suites
Bar/Lounge
Concierge
4 Star Hotel
All hotel details
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Reviews (876)
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Traveller rating
86
151
94
38
26
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86
151
94
38
26
Show reviews that mention
All reviewstrain stationnear termininice hotelwithin walking distancefront desk staffbusy streetthe hotel managerhop on hoptop floortwo blocksstayed at this hotel for nightsthe air conditioningmain attractionssight seeingdouble roompastriestrevi fountain
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21 - 25 of 395 reviews
Reviewed September 26, 2017

Just had a long weekend in Rome and we decided to stay at Hotel Genova. We took the train from the airport to Termini and Genova was no more than a 6 minute walk which was great. Checked in quickly and efficiently and left our...More

Thank D3rks
Response from ClaudioPiraino, Direttore at Hotel GenovaResponded October 4, 2017

Dear guest I thanks from Claudio & Riccardo. They remember you as two nice and gentle clients. I hope I will have chance to meet you on your next stay in Rome. With my best regards. Claudio Piraino Hotel Manager.

Reviewed September 26, 2017

On arrival it looked as if our rooms had been double booked but the hotel Manager, CLAUDIO, did all he could to keep us and our 2 friends together. Whilst we had a very enjoyable rooftop lunch at a restaurant he recommended, Claudio sorted the...More

Thank BrockhallBob
Response from ClaudioPiraino, Direttore at Hotel GenovaResponded October 4, 2017

Thank you for your comment. Claudio Piraino Hotel Manager

Reviewed September 23, 2017

very well located for transports, hotel is new, rooms are very large and clean. breakfast is average (it could be better) no restaurant in the hotel so better to go out for lunch and dinner. staff were nice but not very helpful and no service...More

Thank Wissam W
Response from ClaudioPiraino, Direttore at Hotel GenovaResponded September 25, 2017

The air conditioning of the hotel is centralized and we had a problem with the engine.Now it has been reactivated. I hope you give me another chance to show you a better service. Thank you Claudio Piraino Hotel Manager

Reviewed September 16, 2017 via mobile

Arrived after a super long day of travel and all we wanted to do was to check in and clean ourselves up. We arrived at 1pm and the lady stated that we would have to wait until 2pm to check in which is fair. We...More

1  Thank Andrew C
Response from ClaudioPiraino, Direttore at Hotel GenovaResponded September 21, 2017

Dear Andrew my apologies regarding the matter. I hope you will give us another chance to to prove that we can do better. Sorry again.... Claudio Piraino.

Reviewed September 15, 2017

My husband and I had booked with Hotel Genova through an agent from September 13 till 17, unfortunately I had to cancel due to an emergency. When I informed the agency (local agent), he advised me that the booking was non-refundable and I had to...More

Thank Michelle S
Response from ClaudioPiraino, Direttore at Hotel GenovaResponded September 16, 2017

Dear Michelle our work is always aimed at the client's attention and we always try to satisfy all his needs so that his stay at our Genova is always up to their expectations. I thank you very much and I hope one day to meet...More

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About
Amenities
Top amenities
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Bar/Lounge
Details
Price range
US$124 - US$273 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#252 Luxury Hotel in Rome
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$124 - US$273 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#252 Luxury Hotel in Rome
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (276)
Room & Suite (272)
Dining (52)
Amenities (32)
Business Centre & Event Rooms (1)
Nearby
Esquilino
Old school vibe from the very beginning is the only
way to describe the Esquilino neighbourhood. The
Esquilino takes pride in being one of the oldest areas
in Rome for its key location on one of the city’s
famous seven hills. From an ancient neighbourhood to
its modern incarnation as a multicultural hub,
Esquilino always has something going on—polyglot
vendors debate street artists while kids play pick-up
...More
Questions & Answers
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masielloanthony
February 24, 2018|
AnswerShow all 3 answers
Response from Ramy T | Reviewed this property |
220v
0
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PWMcC
February 10, 2018|
AnswerShow all 3 answers
Response from Archangel6770 | Reviewed this property |
I can not remember if a gym was on premises or not. Sorry.
1
Vote
Room Tips
"try to avoid joint room. because you can hear sound from other room"
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"Inside rooms will be more quiet for the late sleepers."
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"Room 608 was newly renovated but no view. If that doesnt bother you then try it."
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"Stay away!"
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