We had to left place 1 day earlier because of corona virus and they Said we would send your Money back.When we turned back our country I Wright him but He Said we couldnt send your money He told me a Lie. And also He Said me dont wright on internet this effects us our turism. This place is a lier dont thrust them.You can go better place than here less price.if you want to go think 10 times.
We stayed here for three nights and cannot fault the location. It is right beside Piazza del Popolo and about a seven minute walk from the Spanish Steps. There are great restaurants just downstairs from the B&B and within in a few minutes walk. The rooms are a good size though the noise from the water pump in the bathroom once you flush, turn on the tap or shower can be quite loud but we did get used to it and doesn't continue when you are not running water. Also, on for the first night we stayed there was really loud music playing until 3am from somewhere close the B&B. It was frustrating but the receptionist did assure us this was once off and to be fair, it was very quiet for the others nights so it seemed we were just unlucky. The breakfast is served to your room and is exceptionally basic. We got croissants which weren't great to be honest though they did take the time to heat them. They served all food and drinks in plastic cups and plates which I thought was particularly bad for the environment and they also only provided plastic cutlery. That really needs to be improved - proper cutlery and plates and cups should be used. I guess the main issue we had with this B&B and one that would make us unsure as to whether to stay again is the failure of their automatic check in process. We arrived at the B&B at 18:30 and had received detailed instructions on how to use this self check in process. It did not work. We had to ring a number and the door was supposed to open, it didn't. We tried on numerous occasions and ended up having to find a number online to ring the B&B (there are no staff members there from late afternoon on I believe). The lady said she had done something to open the door but it didn't work. We were lucky to gain entrance to the building as some residents left and came through the front door. That whole process took 30 minutes. We had the same experience on the day we were leaving and we had left our luggage in the B&B so needed to gain access in the evening to get our luggage. Again, we followed the same process but the door did not open. We were lucky that once more a resident was entering the building so we could gain entrance. The fact that this process failed on two occasions is unsatisfactory and something that the B&B would really need to improve and is why we have not given it a 'Very Good' review. If this process can be perfected, then this B&B is definitely a good choice. I…
I was booked to stay here and arrived around lunchtime to check in, to find construction work going on in the entrance foyer / dining / reception area, with large plastic sheets covering over half the reception area (which is very small anyway), and power chords going all over the floors, with drilling and construction noise ... I was totally shocked that no-one had told me about this, and as I was booked to be staying in the single room, it was right beside this noise and dust and dirt... I decided to go to the room and take a look, but I very quickly decided I could not stay here under these circumstances. The girl at reception was apologetic, rang the owner who said I could leave without being charged! I would never go back, as by pure luck I went walking up through central Rome that Monday in the pouring rain pulling my case, and came across an absolute gem of hotel that was much superior than this place in every way, (and cheaper which I could not believe)…
The place is located in a residential building very close to piazza del Popolo, a short walk to Piazza di Spagna and nearby via del Corso really fantastic location. The reception is not permanently staffed need to pay attention to the reception hours for check in and check out, for breakfast need to fill a form with preferences food all the rest is very good
I stayed at the il corso hotel for about four days and three nights. I choose not to talk about the hotel itself but about the terrible service I received at this hotel. On the first day we stayed at the hotel there was suddenly a flood in the bathroom. I wrote to the hotel manager and he said they would come to fix it. After about an hour, they finally came to fix the problem and began to get upset and claimed we caused the problem and said we threw wet wipes to the toilet . We explained to them that we were not at all in the room and the plumbing problem was not our fault, and the plumbers in their insolence pointed to the wipes for our make-up and accused us of throwing them into the toilet, which of course was not true. The days passed and in our last day I sent a message to the manager that they did not put toilet paper in the room. He said he would come and put us in a paper. He also sent me disgusting pictures of dirty toilet paper from the toilet! And again claimed us for causing the plumbing issue, implying that I’m a liar! This is a hotel, does not it make sense that this malfunction might have been before us? I was very upset and therefore my English accordingly. On the last day, we wanted to keep the bags in storage, and the receptionist said that it was impossible because the owner wanted us to leave the hotel. A self-respecting, high-ranking hotel in Booking.com acting like that to two young women guests in his “respectful “ hotel ?! I tried to talk to him without success. When we came to make a check out the representative asked us to pay 50 euros fine. What ?! Again the argument and again the anger. Luckily for us, and thanks to Booking , the agent called the customer service who told her they were not willing to charge us money .This is an terrible person and approach for clients and a hotel to be avoided as soon as you can ! And I wrote briefly! …
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