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All reviews via veneto spanish steps american embassy trevi fountain marble bathroom piazza barberini hotel restaurant walking distance wonderful hotel decent size stayed for nights villa borghese an upgrade breakfast was included superior room rooms are spacious beautiful room
There is no amenities provided in the room. For a double occupancy only one bottle of drinking water is provided free daily... every additional bottle is a charge of 6€... this is not reasonable ... also the AC does not work properly. We asked for...More
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Disappointing for a Preferred Property. Reasonably priced (for Rome) and staff was adequate but cold. Style over practicality made for an attractive but impractical room. A beautiful two foot sink on a two and a half foot vanity looked great but left no room for...More
Response from Fiorentini_Andrea, General Manager at Grand Hotel PalaceResponded 4 days ago
Dear Mr. Burrows,
First of all I would like to thank you for sharing your personal comment and letting us know about your stay a Grand Hotel Palace Preferred Hotel in Rome!
We are very glad to hear about your nice feedback of our Bar...More
We enjoyed our stay. The room wasn't very big, but big enough. The bathroom was large, with a wonderful shower. The staff was helpful and friendly. The hotel is in a great location, easy walking to many great restaurants and tourist sites.More
Thank Lisa L
Response from Fiorentini_Andrea, General Manager at Grand Hotel PalaceResponded 5 days ago
firstly we would like to thank you for choosing our hotel during your stay in Rome, the Eternal City!
Furthermore, we are very glad to know that you have a pleasant stayand you enjoyed your room . Thank you for your nice words...More
Prepaid our reservation, funds transferred to the hotel reservation office. Hotel then claims that they did not receive payment despite proof of the credit card charge. Corporate office would not to respond to inquiries from both me or my credit card company. Hotel is likely...More
check-in was smooth, the staff is friendly, the showers are big and water pressure is great as well. we got a detailed map of the city with explanations from staff. glad we chose this hotel and location for the last four nights of our honeymoon!More
Thank Alicia C
Response from Fiorentini_Andrea, General Manager at Grand Hotel PalaceResponded 2 weeks ago
We would like to thank you for choosing the Grand Hotel Palace in Rome for your recent stay.
We do appreciate so much reading your positive feedback and we consider Guest Satisfaction our first aim .
We are deeply thankful for your kind...More
Response from y0semiter0d | Reviewed this property |
Our taxi ride cost 30 euro from this hotel and took around 10-15 minutes. Our Vatican skip the line tour was reserved thru Viator for 38 dollars each. If you ask for Livia I can guarantee you will enjoy your tour !!
Response from Fiorentini_Andrea | Property representative |
Thank you for your preference to Grand Hotel Palace in Rome!
Concerning your kind request we are glad to confirm that our concierge desk will take care about you during your check in time,