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This was our second stay at Mercure Roma West, it was up to our expectations in terms of comfort, availability of information and friendly staff. Breakfast was great as usual. Check out and check in was smooth. Rooms were spacious and generally clean.
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We stayed here with a group for 4 nights. The rooms were clean and the staff were friendly and helpful. The Hotel also had free Wifi although it was choppy at times. We did have a pleasant stay here and would say it was good...More
Response from gmdirezione, General Manager at Mercure Roma WestResponded 1 week ago
Dear Guest, thank you very much for to have appreciated our hotel and our staff, your satisfaction is for us very important. I assure all my effort to continue on this way for to earn inthe future your trust. thanks again
A very nice hotel managed by very cooperative staff. Nice rooms with good air conditioning . Very comfortable stay . Good breakfast though the spread could have been better . Overall thumbs up . Keep up the good job .
Response from gmdirezione, General Manager at Mercure Roma WestResponded 2 weeks ago
Dear Guest, thank you for to have appreciated our Hotel and our staff, your satisfaction is for us very important. Will be a pleasure for me to report your compliments at our staff and I hope to have you again our guest.
I walked into this hotel - the smell was enough to make your stomach turn. Went to the room where there was no air conditioning - it wasn't working. They sent the bellhop in to fix it (he couldn't). Rugs were filthy and worn and...More
Response from gmdirezione, General Manager at Mercure Roma WestResponded 3 weeks ago
Dear Guest thank you for your comments, and I'm sorry if our Hotel
did not meet your expectations, please to accept my apologies, but I assure you that our hotel respect all the 4 stars services standard, I don't understand when you say "the smell...More
This is hotel is somewhere in the middle. Not near to Citi Center and not near to the airport(FCO) either. In any way, you will end up paying taxi fare of EUR 30+. They do have a shuttle from FCO; but the frequency is too...More
1 Thank JayantaBose
Response from gmdirezione, General Manager at Mercure Roma WestResponded 16 May 2017
Dear Guest, thank you for your specify comments about our hotel. It's for me a pleasure explain some points that you have marked; the hotel is in the residential area of Roma eur and we have a free shuttlebus for Metro Eru Fermi and FCO...More
US$61 - US$103 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
#17 Best Value Hotel in Rome
#35 Spa Hotel in Rome
#200 Luxury Hotel in Rome
Non-Smoking Rooms ,
Number of rooms
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