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Hotel Torino

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Traveller (297)
Room & Suite (352)
Dining (61)
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Overview
  • Excellent7%
  • Very good21%
  • Average33%
  • Poor21%
  • Terrible18%
1 week ago
“Ok for a short visit”
2 weeks ago
“OK”
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Family Rooms
Concierge
Meeting Rooms
4 Star Hotel
All hotel details
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Rooms
Jul. 8Jul. 9
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (983)
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1 - 5 of 333 reviews
Reviewed 2 days ago

Close to the Termini - but so are a lot of other hotels. The reception area was nice and the staff were also nice - but the room left a lot to be desired. Firstly we couldnt open the door - had to get someone...More

Thank JoanneTony
Reviewed 1 week ago via mobile

Pathetic stay, pathetic service pathetic facilities. The room was shabby with not the basic toiletries. The lighting in the room was dingy. The hot and cold water was not working and when we complained no action taken. Staff was uncourteous. We had an emergency where...More

Thank Rahul M
Response from Nadia_Plama, Responsabile relazioni con la clientela at Hotel TorinoResponded 1 week ago

We are very sorry for the mentioned issue, we will do our best to improve the service following your review.

Reviewed 1 week ago via mobile

The Hotel Torino is located near the main train station Termini and good spot to stay if you are in Rome for a short trip. The room was clean, but smells a little bit "old". This can be solved for a short time by opening...More

Thank ramsesp
Response from Nadia_Plama, Responsabile relazioni con la clientela at Hotel TorinoResponded 1 week ago

Thanks for your review, we will do our best to ammodernate the hotel and to improve the water pressure.

Reviewed 2 weeks ago

This hotel has received a lot of bad reviews, but I would happily have stayed here again. The best thing is the location, and prices are reasonable. Also, the staff were friendly. We were pleasantly surprised to receive a junior suite for our family of...More

1  Thank Gunnhild Åberge V
Reviewed May 1, 2018

Our worst experience in Italy!! We booked this hotel online for a day's stay(10am - 5pm) as our flight back to Sri Lanka was at 10pm. The receptionists were beyond rude - rolling their eyes and ignoring us. We were kept waiting in the lobby...More

Thank Nirasha2015
Response from Nadia_Plama, Responsabile relazioni con la clientela at Hotel TorinoResponded May 2, 2018

We are very sorry for the mentioned issues. Previous guests can leave the rooms at 11, so our staff did their best to give you the room as soon as possible which was at noon. Check-in as you can see on all websites starts at...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Breakfast included
Concierge
Multilingual Staff
Meeting Rooms
Room amenities
Air Conditioning
Minibar
Details
Price range
US$77 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#368 Luxury Hotel in Rome
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$77 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#368 Luxury Hotel in Rome
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (297)
Room & Suite (352)
Dining (61)
Pool & Beach (1)
Business Centre & Event Rooms (5)
Family and Play Areas (4)
Nearby
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Old school vibe from the very beginning is the only
way to describe the Esquilino neighbourhood. The
Esquilino takes pride in being one of the oldest areas
in Rome for its key location on one of the city’s
famous seven hills. From an ancient neighbourhood to
its modern incarnation as a multicultural hub,
Esquilino always has something going on—polyglot
vendors debate street artists while kids play pick-up
...More
Questions & Answers
Ask a question
Esther L
May 1, 2015|
Answer
Response from Nadia_Plama | Property representative |
You can check-in 24/7. If you arrive earlier than 1pm and the room is not ready, you can leave your luggage in the luggage room, after 1pm you can check-in anytime, the hotel is always open.
1
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Google Translation
Angie D
December 17, 2014|
AnswerShow all 2 answers
Response from Nadia_Plama | Property representative |
Dear Madame, all Roman hotels have bedbugs from time to time because guests bring them with them on their luggage from the train stations and airports, we get rid of them but they can come back anytime. As you know, it's not... More
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Google Translation
Room Tips
"Choose a room at another hotel"
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"Attention a ne pas oublier des affaires. Vous devez payer pour les recupeerer. Attitude malveillante de la..."
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"NOT suitable for those who cannot manage stairs."
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"Some rooms are good, some apparently NOT so good. Our family suite #325/326 was excellent. One room had a..."
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