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Novotel Roma Est

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#406 of 1,291 Hotels in Rome
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1 room 2 adults 0 children
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Novotel Roma Est
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887 Reviews from our TripAdvisor Community

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Showing 174: English reviews
Madrid, Spain
Reviewed 6 May 2016

I've stayed at this hotel in the outskirts of Rome for business purposes. The hotel was a standard Novotel. The check-in/check-out was pretty fast and no complaints there. Please bear in mind that the location is not ideal for tourist visits, since the hotel is outside the GRA. For me it was conveniently located for my business visit. Room were...

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Helpful?
Thank Chrisites81
Mobilia S, Direttore at Novotel Roma Est, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sergio Mobilia - general manager

Preston, United Kingdom
Reviewed 25 February 2016 via mobile

Just off the gra. Not too difficult to get into the centre by driving if you are brave or taxi. Clean and very good restaurant. Pleasant staff. There is only the hotel though so if you want entertainment you will have to travel. Has a pool as wellin summer. About 25 minutes from ciampino and one hour from fumicino or...

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Thank mr b
Mobilia S, Direttore at Novotel Roma Est, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely Sergio Mobilia - general manager

Berlin, Germany
Reviewed 24 January 2016

The hotel is located outside the city at the "circular ring" on industrial area. A rental car is needed if you intend to get out the hotel as buses and train are not closed. The hotel's staff is very friendly and try to assist in any question. The rooms are quite big compare to what you will get in the...

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Helpful?
Thank Jan N
Mobilia S, Direttore at Novotel Roma Est, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sergio Mobilia - general manager

London, United Kingdom
Reviewed 30 October 2015 via mobile

Yet another Hotel in Rome that turns the A/C off on an arbitrary date. It was 23 deg C outside and 28 deg C in my West facing room. Was told A/C switched off for the season despite it being a warm sunny day in Rome - tip - do n't advertise as A/C if switched off for half the...

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Thank ATEMHZ
Mobilia S, Direttore at Novotel Roma Est, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Reviewed 25 October 2015 via mobile

Nice new, clean hotel but too far from stores and tourist sites. Stay here only if you have rented a car to go around Rome. They only had two people manning the cafe and service was quite slow. Food was fine but aa I said slow service. Staff though were attentive to everyone's needs.

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Helpful?
Thank Johndee S
Mobilia S, Direttore at Novotel Roma Est, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sergio Mobilia - general manager

San Diego, California
Reviewed 22 October 2015

I was a member of a tour group and we stayed at the Novotel Roma La Rustica on October 16-17, 2015. We checked in around 8:45 PM. The male front desk clerk (named Farbico I think) became upset about checking all of us in. He started yelling at us for making him work. I told him he should not be...

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2Thank D L
Mobilia S, Direttore at Novotel Roma Est, responded to this review

Dear Guest, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence....

Badhoevedorp, The Netherlands
Reviewed 3 October 2015

Arriving @ Rustica it looked nice, but the neighbourhood is not great. Totally focussed on busloads of Asian People coming in it appears that the other guests and service are not that important. During breakfast at 0700 the crew was not able to deal with the big numbers of Asians

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Thank Paul K
Mobilia S, Direttore at Novotel Roma Est, responded to this review

Dear Guest, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve...

Phoenix, Arizona
Reviewed 25 September 2015

If you have business in the area - this may be an option - but I would look elsewhere. It is far from the city center and the a/c is terrible. We spent a very uncomfortable night sweating in our room with the a/c set to the coolest position. The real reason this hotel received three stars is the staff...

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Helpful?
Thank Amy C
Morandini A, General Manager at Novotel Roma Est, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. I will share your comments with our team. I am sure that this will serve as an encouragement to all of our staff as we strive to...

Mortsel, Belgium
Reviewed 1 September 2015

Review collected in partnership with Accorhotels.com
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Thank Sarie_L_2904
Morandini A, Direttore generale at Novotel Roma Est, responded to this review

Reviewed 28 August 2015

If you are staying here, you will need a car to get around as it is situated in the middle of nowhere. However, this was fine for us as we needed somewhere that had parking, and when we stayed (August 2015), it was free. We had a quadruple room, which was fine for my wife, myself and our two children...

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Thank Paul F
Morandini A, Direttore generale at Novotel Roma Est, responded to this review

Dear Paul, We appreciate your review and we thank you for the time spent to let us know about your stay at Novotel Roma La Rustica. We hope to welcoming you again in the future, Yours sincerely

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Novotel Roma La Rustica is a modern 4 star hotel with 149 rooms, strategically located close to the highway, only 14 km from the museums of the centre of Rome, 15 km from Ciampino Airport and with a free scheduled shuttle service to the Roma Terminirailway station. Ideal for business and leisure trips, it features 7 meeting rooms (200 guests), business corner, WiFi access, family rooms for 2 adults and 2 children, NovotelCafé (open 24 hours), a bar, gym, garden, outdoor pool and garage parking. ... more   less 

Additional Information about Novotel Roma Est

Address: Via Andrea Noale 291, 00010 Rome, Italy
Region: Italy > Lazio > Rome
Price Range: $101 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Roma Est 4*
Number of rooms: 149
Reservation Options:
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Also Known As:
Novotel Roma La Rustica Hotel Rome
Novotel Hotel Rome
Novotel Rome
Rome Novotel
Hotel Style:
#79 Best Value Hotel in Rome
#216 Luxury Hotel in Rome
#296 Family Hotel in Rome
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Roma Est staff and other travellers.
9 questions
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Limassol, Cyprus
over a year ago
Mercer Island, Washington, United States

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Questions? Get answers from Novotel Roma Est staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No best views, No good position but VERY GOOD QUALITY of services.”
 of 5 bubbles 172danp, 25 Sep 2016 | Read review
“Great value”
 of 5 bubbles glennbT404RY, 13 Sep 2016 | Read review
“Ask for a higher floor room”
 of 5 bubbles pinkflower2809, 12 Dec 2014 | Read review
“Nespresso machines in the rooms are a great touch”
 of 5 bubbles 730christianl, 20 Jul 2014 | Read review
“I will not recommend to any one to stay in this hotel. No shops around 15 Miles of hotels, No other hotels nearby. Hotel is located in village like jungle.”
 of 5 bubbles talha344, 12 Mar 2014 | Read review
5 of 5