Hotel Raffaello - Sure Hotel Collection by Best Western

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Hotel Raffaello - Sure Hotel Collection by Best Western
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About

4.5
#139 of 1,226 hotels in Rome
4.6 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.5 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Hotel Raffaello - Sure Hotel Collection by Best Western is a 3-star hotel situated in a quiet street in the Rione Monti, one of the historical quarters of the capital. From here you can reach all the monuments and places of interest within a few minutes' walk: Termini Train Station, Colosseum, The lmperial Forums, Piazza Venezia and the Basilica di Santa Maria Maggiore. There is also the Metro subway that connects to the Vatican Museums and the rest of the city. Cosy, welcoming, furnished with classic taste in shades of gold, blue and red, the rooms of the Hotel Raffaello in Rome have been devised to offer a comfortable retreat, a place to enjoy some quiet time after days spent visiting museums and shops. Hotel Raffaello - Sure Hotel Collection by Best Western offers 41 comfortable rooms equipped with flat screen satellite, minibar, free smartphone service To customize your stay, pillow menu, air-conditioning. safe, slippers and quality courtesy set. Superior suites have a beautiful private terrace overlooking the city, the ideal place to sit down and enjoy a cup of tea in a peaceful and quiet atmosphere while gazing out over the red roofs of Rome.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Breakfast available
Highchairs available
Airport transportation
24-hour security
Baggage storage
24-hour check-in
Breakfast buffet
Kid-friendly buffet
Special diet menus
Vending machine
Car hire
Taxi service
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Private balcony
Minibar
Flatscreen TV
Bath / shower
Safe
Telephone
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Classic
Green
Languages Spoken
English, Spanish, Italian
4.5
4.5 of 5 bubbles3,065 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Hotel Raffaello – Sure Hotel Collection by Best Western is celebrated for its prime location, easily accessible and surrounded by key attractions and dining options. Guests appreciate the inviting atmosphere and consistently note the cleanliness of the rooms and facilities. While opinions on room size and decor vary, the comfortable accommodations are often highlighted. The service receives accolades for staff friendliness and efficiency, although occasional lapses are mentioned. The hotel's value is seen as reasonable, especially given the location, despite some concerns about room size and extra costs. Amenities like the lauded breakfast and rooftop bar add to the experience, despite some elevator issues.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Reasonable
Cleanliness
Clean
Service
Friendly
Amenities
Well-appointed
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3,065Reviews102Q+A100Room tips
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Detailed Reviews
Helen M wrote a review Aug 2022
Stoke-on-Trent, United Kingdom38 contributions25 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
Excellent hotel in a great location.
We stayed in this hotel as we wanted somewhere close to local attractions. We weren’t disappointed, it was in an ideal location so close to everywhere there was a hop on hop off bus stop about 2 minutes away which was great and we used it every day.! The hotel was lovely clean rooms very spacious and the staff were so lovely and helpful the breakfast was good too with lots of choice. I would definetly recommend if you are visiting Rome and would stay again.
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stefania Pesci, Servizi per gli ospiti/front office at Hotel Raffaello - Sure Hotel Collection by Best Western
Responded Aug 26, 2022
Dear helenml, Thank you for sharing a glowing review about your stay with us. We are very happy to hear how much you enjoyed your visit and that you will recommend us. We look forward to welcoming you back again. Sincerely Stefania Pesci Guest Relations Hotel Raffaello - Sure Collection by Best Western Roscioli Hotels Group - Roma
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Bronte8083 wrote a review Feb 2020
Sheffield, United Kingdom28 contributions9 helpful votes
5.0 of 5 bubbles
This hotel is such amazing value. Not only is it beautifully decorated but it is in a fantastic location, 10 minutes walk from termini station and approx 15 minutes walk to the colosseum. There is a great mini supermarket next door also and plenty of cafes and restaurants in walking distance. There was house keeping daily if you wanted it, although we chose to keep the do not disturb sign on our door as we were only there for 3 nights and find it excessive to have sheets and towels changed every day - I say this on all my reviews but people please think about the environment when staying in hotels! No one changes their bedding daily at home! Anyway, I digress.... The staff were extremely friendly and helpful, the breakfast was lovely with plenty of choice and the woman waiting on us every morning was so friendly. When I go back to Rome I will absolutely look to book this hotel again and I have recommended it to family and friends who are looking to go to Rome.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Management_Roscioli, Responsabile relazioni con la clientela at Hotel Raffaello - Sure Hotel Collection by Best Western
Responded Feb 18, 2020
Dear Bronte, Thank you for such a wonderful review. We are thrilled to know that the decoration of our hotel, as well as the location, impressed you so much. It is rewarding for the staff to receive a positive feedback like yours, and I will share your kind words with them! We are impressed with your sensitivity for the enviroment issue; it offers us really useful food for thought. We look forward to welcoming you back again soon. Kind regards Stefania Guest Relations Hotel Raffaello Roscioli Hotels Group - Roma
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Jillian M wrote a review Jan 2020
Doreen, Australia16 contributions23 helpful votes
4.0 of 5 bubbles
This was a lovely hotel in a great location. Only a 15 minute walk (approximately) from Termini train station. Rooms were spacious enough, we had 2 seperate rooms (2 adults and 2 adult children). Breakfast was lovely. It is a traditional continental breakfast - pastries, cereal, toast, yogurt, fresh fruit. And coffee (or juice). It was plenty to satisfy my husband and adult son! All staff were lovely and very helpful. Rooms alao had a mobile phone for you to use that had free WiFi. (We have come across this before- it is a wonderful idea). Meant we could use Google maps etc, without having to find free WiFi in McDonalds etc while out and about. Very close to main attractions, we were able to walk everywhere!
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Management_Roscioli, Responsabile relazioni con la clientela at Hotel Raffaello - Sure Hotel Collection by Best Western
Responded Jan 28, 2020
Dear Jillian, We thank you for sharing your experience with us! It is wonderful to hear you had a great stay, especially loved the free smartphone and our prime location. We look forward to welcoming you back on a future visit. Best Regards Stefania Guest Relations Hotel Raffaello Roscioli Hotels Group - Roma
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Flyingred wrote a review Jan 2020
Buckinghamshire, United Kingdom430 contributions341 helpful votes
5.0 of 5 bubbles
We chose the Raffaello because it is close to Termini station and also the archeological sites. In truth, we walked to all the locations we visited (Colosseum, Forum, Palatine Hill, Trevi fountain, Spanish Steps, Vatican, Parthenon, etc.)

Check in was efficient and friendly with the receptionist offering us a walking map and highlighting popular tourist attractions and suggesting the best walking routes.

Our room was elegant, if somewhat dated. We enjoyed the fabric wall covering and retro furniture. The carpet was good quality. The lighting and power sockets were modern and effective. We missed not having the facility to make hot drinks in the room.

The bathroom was good although the shower cubicle had signs of black mould on the silicone sealing strips (which had not been applied neatly) – so scope for improvement.

Generally, the hotel was quiet – the only intrusive noise was from the wall-mounted hair drier in the next door room's bathroom. The street is quiet with hardly any traffic noise. After walking a lot seeing the sights, we had two really good nights' sleep.

There is a small supermarket (PAM Local) a few doors away which we found great for snacks and drinks.

Checkout was friendly and efficient and reception were happy to store our luggage until later in the day.

For its location, quality and price I recommend the Raffaello.
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Date of stay: January 2020
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Management_Roscioli, Responsabile relazioni con la clientela at Hotel Raffaello - Sure Hotel Collection by Best Western
Responded Jan 23, 2020
Dear Flyingred, We appreciate the details provided in your review and want to thank you for sharing your feedback. It is wonderful to hear that you were satisfied with the service provided by our staff and valued our facilities and the guest room. It's rewarding to know that you felt comfortable in our hotel and it would be a pleasure welcoming you back again very soon. Kind regards Stefania Guest Relations Hotel Raffaello Roscioli Hotels Group - Roma
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MERW869 wrote a review Oct 2021
Kentucky54 contributions83 helpful votes
5.0 of 5 bubbles
Our Stay: 3 nights in a Family Suite
Pros:
two separate rooms, comfortable beds, WiFi reception, mini fridge
bathroom, hot water, water pressure,
breakfast - eggs, meats, cheese, cereals, yogurt, juices coffee, pastries, jams, fruit, etc.
location very convenient
Cons: none
Comments: Reception friendly & helpful; breakfast hostess exceptional. Shower slippery.
Recommendation: Would stay there again
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Date of stay: October 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stefania Pesci, Servizi per gli ospiti/front office at Hotel Raffaello - Sure Hotel Collection by Best Western
Responded Nov 2, 2021
Dear Merw, Thank you very much for your review. We are happy to know that you had an enjoyable experience and that you would stay here again. We look forward to welcoming you back again. Sincerely Stefania Pesci Guest Relations Hotel Raffaello - Sure Hotel Collection by Best Western Roscioli Hotels Groups - Roma
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Matt wrote a review Feb 2020
Liverpool, New York6 contributions15 helpful votes
5.0 of 5 bubbles
Hotel Raffaello is the perfect place to stay when visiting Rome, close to the train station, walking distance or cheap cab rides to most attractions. Hotel is a cozy place, has an amazing breakfast and a staff that is friendly and eager to help. We were traveling with our teenage children and they loved the "Family" room we had.
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Date of stay: February 2020
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stefania Pesci, Servizi per gli ospiti/front office at Hotel Raffaello - Sure Hotel Collection by Best Western
Responded Mar 5, 2020
Dear mroot, We thank you for reviewing your stay with us. We are happy to read that you enjoyed our breakfast so much! It's also wonderful to hear that our great staff was able to provide you with the best accommodation for your family. Your satisfaction is what we work for and your feedback is the greatest reward for us! We look forward to welcoming you back again on a future visit. Kind regards Stefania Guest Relations Hotel Raffaello Roscioli Hotels Group - Roma
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Kristiina83 wrote a review Sep 2022
Europe668 contributions338 helpful votes
5.0 of 5 bubbles
This was our 2nd stay at this hotel. Still very similar thoughts. The interior is very classic in the shared spaces as well as the rooms. The room was a bit small this time but we slept very well.

Great breakfast and especially the lady who worked there alone was amazing! She was able to handle filling the plates, taking coffee orders and cleaning the room by herself, still with a smile on her face.

Good location, only beware of traffic if driving nearby as we were fined when leaving the hotel with our car because it wasn't clear there were some restrictions in the area.

I guess we'll stay there again some time!
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Date of stay: April 2022
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stefania Pesci, Servizi per gli ospiti/front office at Hotel Raffaello - Sure Hotel Collection by Best Western
Responded Sep 29, 2022
Dear Kristiina, Thank you for sharing your feedback. It is always a pleasure to welcome a returning guest and we are happy that we were able to meet your expectations again! We look forward to the pleasure of welcoming you back in the future. Kind regards Stefania Pesci Guest Relations Hotel Raffaello - Sure Collection by Best Western Roscioli Hotels Group - Roma
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Jonathan B wrote a review Feb 2022
United Kingdom31 contributions9 helpful votes
5.0 of 5 bubbles
Having waited almost three years since booking, we were thrilled to finally make it to this charming hotel. Management had kindly honoured our booking despite several cancellations due to the pandemic, and we were greeted with the warmest of welcomes by the front desk team, including a huge smile and the words “Finally, you are here!” before an unexpected upgrade to the delightful top floor terrace suite.
The hotel is well positioned - 10 minutes from Termini Station and key city centre attractions with a handy mini supermarket very close by. Our room was spacious with a comfortable bed, plenty of storage and well cleaned and the private roof terrace offered access to the sights and sounds of Rome.
We didn’t try the breakfast, but the buffets looked good and it’s worth noting that other meals are not served and there is no bar area.
We would definitely recommend the hotel for a short break as a convenient and comfortable base.
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Date of stay: February 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: Ask about the 5th floor terrace rooms.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stefania Pesci, Servizi per gli ospiti/front office at Hotel Raffaello - Sure Hotel Collection by Best Western
Responded Feb 17, 2022
Dear Jonathan, We are so happy that you finally came to visit us and we thank you for your lovely comment. We are especially delighted that your experience met your expectations and that we were able to ensure you the comfort you were looking for. We hope to have many more opportunities to see you again in the future. Kind regards Stefania Pesci Guest Relations Hotel Raffaello - Sure Hotel Collection by Best Western Roscioli Hotels Group - Roma
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DayTrip784847 wrote a review Oct 2021
Orange Beach, Alabama1 contribution
5.0 of 5 bubbles
We stayed at the Hotel Raffaello for three days at the end of September. The hotel is centrally located (a few blocks from the Colosseum) and is really lovely. The entrance is nondescript and while we were there, surrounded by scaffolding and construction. It is very reasonably priced. Once inside, the staff is very nice (most speak at least some English) and the rooms are wonderful. This is a boutique hotel, so there is only one small elevator and stairs are more convenient. I have no idea where someone would park if one uses a rental car; as street parking is nonexistent (anywhere there is room, a tiny car or scooter is parked). Mass transport and uber are readily available. Masks are required (as they are everywhere in Europe). Breakfast is at the hotel served at a cost of 9 euros, and it is varied and excellent. There are lots of neighborhood trattorias that serve great pizza, pasta, and gelato. Rome is a wonderful city, and staying at this hotel made it even more so.
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Date of stay: September 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stefania Pesci, Servizi per gli ospiti/front office at Hotel Raffaello - Sure Hotel Collection by Best Western
Responded Oct 21, 2021
Dear DayTrip, We thank you very much for reviewing us! Our hotel aims to provide a truly memorable experience, and it seems we were able to do just that. Your satisfaction is what we work for and your praise are inn rewarding for all of us! The work outside are finished. We hope that you will come to see the new look of Hotel Raffaello and stay with us again! Sincerely, Stefania Pesci Guest Relations Hotel Raffaello - Sure Hotel Collection by Best Western Roscioli Hotels Group - Roma
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Ellen A wrote a review Mar 2020
Bangor45 contributions13 helpful votes
5.0 of 5 bubbles
This is a lovely small hotel in a perfect location. The room was just right sized for two . The breakfast room is lovely and the food was very very good - my favorite breakfast on my trip. The location provided the opportunity for walking distance to most of the sites we wanted to see. And the pizza parlor down the street provided quick satisfying and really yummy food. We were extremely happy with this hotel.
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Date of stay: July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stefania Pesci, Servizi per gli ospiti/front office at Hotel Raffaello - Sure Hotel Collection by Best Western
Responded Mar 12, 2020
Dear Ellen A, Thank you very much for your review. We are thrilled to know that you were extremely happy with your choice and that we were able to provide you with a memorable experience in Rome. We really appreciate your very high praise indeed about breakfast. We look forward to welcoming you back soon. Kind regards Stefania Guest Relations Hotel Raffaello Roscioli Hotels Group - Roma
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Answer from Safari11173369297
Pretoria, South Africa
Our room did have an iron and ironing board. If your room does not have one, they will certainly provide upon request
Answer from Oliver Oliver
39 contributions
I am looking for a hotel with a cloths washer and dryer available for guest use, I am especially looking for a washing machine. Thanks
Brittany N asked a question Sep 2021
Fishers, Indiana2 contributions1 helpful vote
What is the cost of your laundry service? Thank you!
JB asked a question Aug 2021
Aurora, Canada6 contributions2 helpful votes
Does this hotel have an elevator or lift
Answer from Mila M
Montreal, Canada10 contributions
Yes, it does have a lift (elevator) all the way up to the top (6th floor, which is the outdoor lounge area open during season permitted)
wholovestotravel asked a question Jan 2020
San Francisco, California167 contributions8 helpful votes
What time is breakfast served? We need to leave by 6:45 for a flight
Answer from Chef Delia
San Diego, California12 contributions10 helpful votes
I think 7 am. But hotels arrange to give you a to go breakfast bar if you are leaving early for the airport.
Mercer F wrote a tip Feb 2024
12 contributions4 helpful votes
4.0 of 5 bubbles
"There is a safe in the room but they are old-style key ones. Just make sure you ask reception and they can help you out."
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momtotwoteens wrote a tip Nov 2023
Graham, Washington63 contributions41 helpful votes
1.0 of 5 bubbles
"Before you book, make sure you ask if construction/remodeling has been completed"
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Philip P wrote a tip Sep 2023
2 contributions
3.0 of 5 bubbles
"The tram line is very close however, a taxi back in the evening it’s probably recommended close to Lidl which helps if you need supplies"
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MelanieStP wrote a tip Jun 2023
Toronto, Canada59 contributions16 helpful votes
5.0 of 5 bubbles
"The terrace suite is beyond worth the money. We adored having our coffee and cornetti outside each morning. "
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PAYEL M DEY wrote a tip Jun 2023
Kolkata (Calcutta), India149 contributions27 helpful votes
5.0 of 5 bubbles
"They currently have a new lift installation - do check if that is done or not. If now ask for 1st floor rooms. "
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Not the right property for you?
There are more places to choose from in the Rome area.
PRICE RANGE
C$249 - C$463 (Based on Average Rates for a Standard Room)
LOCATION
ItalyLazioRomeCentro / Monti
NUMBER OF ROOMS
41
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Hotel Raffaello - Sure Hotel Collection by Best Western - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Hotel Raffaello - Sure Hotel Collection by Best Western
Which popular attractions are close to Hotel Raffaello - Sure Hotel Collection by Best Western?
Nearby attractions include Basilica di Santa Maria Maggiore (0.3 km), VinoRoma Wine Studio & Social Club (0.4 km), and Basilica di Santa Prassede (0.3 km).
What are some of the property amenities at Hotel Raffaello - Sure Hotel Collection by Best Western?
Some of the more popular amenities offered include free wifi, airport transportation, and breakfast buffet.
Which room amenities are available at Hotel Raffaello - Sure Hotel Collection by Best Western?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Raffaello - Sure Hotel Collection by Best Western?
Guests can enjoy breakfast during their stay.
Is parking available at Hotel Raffaello - Sure Hotel Collection by Best Western?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Hotel Raffaello - Sure Hotel Collection by Best Western?
Conveniently located restaurants include La Fata Ignorante - Rooftop Restaurant & Bar, Ambrosia Rooftop Restaurant & Bar, and Quel Che C'è Laboratorio di Cucina.
Does Hotel Raffaello - Sure Hotel Collection by Best Western have airport transportation?
Yes, Hotel Raffaello - Sure Hotel Collection by Best Western offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Raffaello - Sure Hotel Collection by Best Western located near the city centre?
Yes, it is 0.5 km away from the centre of Rome.
Are any cleaning services offered at Hotel Raffaello - Sure Hotel Collection by Best Western?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Raffaello - Sure Hotel Collection by Best Western?
The staff speaks multiple languages, including English, Spanish, and Italian.
Are there any historical sites close to Hotel Raffaello - Sure Hotel Collection by Best Western?
Many travellers enjoy visiting Basilica di Santa Maria Maggiore (0.3 km), St. Peter's Basilica (3.4 km), and Colosseum (0.9 km).
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