Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
In uno dei rioni più affascinanti della Città Eterna, a due passi dal Pantheon e Piazza Navona, Palazzo Navona Hotel è magicamente dominato dalla cupola del capolavoro seicentesco di San Ivo alla Sapienza di Francesco Borromini e adiaciente al teatro Valle, il più antico teatro di Roma inaugurato nel 1727. Palazzo Navona Hotel rappresenta l’ambiente ideale per intraprendere, con stile italiano e visione cosmopolita. La sua posizione lo rende particolarmente intrigante anche per la scoperta della Roma antica, ricca di storia, di tesori e di tradizioni che si intrecciano, susseguono e sovrappongono in ogni suo angolo. La struttura, unica per la sua posizione privilegiata e strategica, vanta una esclusiva terrazza panoramica con vista sui tetti di palazzi e chiese storiche, sui monumenti e sui tesori della Città Eterna. L’elegante terrazza, con la sua vista da capogiro, è il luogo ideale per godere di un momento di relax inebriandosi dei millenari fasti del mito di Roma.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Trendy
Languages Spoken
English, French, Spanish, Italian
LICENSE NUMBER
058091-ALB-01098, IT058091A1GEOJ5CJB
Location
Largo Della Sapienza, 8, 00186 Rome Italy
Name/address in local language
Palazzo Navona
4.7 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
We are a family of 4 (2 adults and 2 teenagers). The location is excellent. Breakfast was included in our rate and it was good. The room was quiet. We got the 35 sq. meter room, which had a double bed and a single bed and another single pull out bed. This room was expensive. The room was partially partitioned in the middle by a large armoire and didn't feel as big as I expected. The bathroom was in 3 sections: toilet, sink and shower/tub. The sink area was open to the whole room. The toilet area could be isolated from sink area only by a sliding frosted glass door. The shower area was open to the sink area - no way to isolate it!!!! This arrangement is apparently not a problem for just our family, because when we asked the bellhop about it, he went off and produced a folding floor screen, which we placed across the opening from the sink area to the room. Not ideal but workable. He made a comment that they are modifying the rooms (slowly?) to address this egregious design error.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Federica Zaino, Servizi per gli ospiti/front office at Palazzo Navona
Responded Aug 29, 2023
Dear 506jimy, Thank you for taking a moment to share your review here on Tripadvisor. It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience. We will for sure take care of your good suggestions regarding the layout of some of the rooms. We really hope to have the chance to host and hug you again here at Palazzo Navona. Best Regards, Federica Zaino
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Great Hotel well placed to visit Pantheon, Trevi Fountain , Colosseum, Piazza Navona . Stayed here for three nights , first night was not the best start , woken up to lots of noise coming from the street our room was 105 situated above reception and opposite bar which was across the road , it must have lasted over three hours on and off , eventually got to sleep gone three .We we’re concerned that this might happen again , and requested a room change . We got lucky a room had just become available and we moved to level four at rear of Hotel . Receptionist Andrea was very helpful in trying to resolve the issue and made it stress free by getting Denis to help move our stuff , big thank you to you both .
Bedrooms were very comfy , bed and pillows memory foam after a long day walking a blessing just to crash out on, walk in shower , plenty of storage , room was decorated in a modern style and spotlessly clean , as were everywhere in the hotel .
Enjoyed the breakfast , great variation of cold buffet items , to a small selection of cooked . plenty of fruit and pastries
What made this hotel complete for us was the staff attentive nothing was to much trouble , and always had a way of making you feel valued.
Icing on the cake was the roof top bar , great way to chill after busy day .
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Federica Zaino, Servizi per gli ospiti/front office at Palazzo Navona
Responded Apr 6, 2023
Dear RayB65, Thank you sooo much for leaving us such a lovely review, we loved reading it! We are so happy to read that you had such a positive experience with us and enjoyed all aspects of your stay. It makes us so proud to read your kind words. We truly hope we have the pleasure to welcome you back soon! Take care in the meantime. Federica Zaino Hotel Manager
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Stayed here in 2018, and stayed here again because I love the location! Walking distance to piazza Navona, the pantheon, campo de fiori and around 15 mins walk to trevi fountain and the Spanish steps. The room is nice and clean, everything in working order. The toiletries provided are acqua di Parma so you smell fresh and clean every time you shower.
I love the breakfast selection! More than enough to get you through the whole morning of sightseeing. They even have a bread toaster oven which helps especially when it’s cold and you want a nice piece to toast. The rooftop bar has changed since 2018, the bartender said they’ve been modernising the place since then.
Modern hotel in a superb location, but not crazy busy and feels safe. Love it! Will go back again next time I’m in Rome.
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Date of stay: April 2023Trip type: Travelled as a couple
Room Tip:Try the rooftop bar for some amazing views of the surrounding buildings
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Federica Zaino, Servizi per gli ospiti/front office at Palazzo Navona
Responded Apr 12, 2023
Dear Jessica819, Thank you so much for choosing us againg and for your lovely feedback, It really means the world to us! I the name of the entire team, we thank you and look forward to welcoming you here at Palazzo Navona for your next stay in the eternal city. Kind Regards. Federica Zaino Hotel Manager
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This was my third trip to Rome, and unfortunately, this stay was a major letdown. We booked an Executive Room, but it was far from what was advertised online. The photos are incredibly misleading—the room was tiny, with barely enough space for two people to move around simultaneously. There was no place for luggage, no vanity area, and no mirror near an outlet unless you wanted to risk electrocution by using the narrow bathroom sink ledge. The bathroom itself was so small it barely accommodated one person, making it impossible to get ready comfortably.
For seven days, we lived out of suitcases scattered across the floor due to the lack of space.
Two months before our stay, the VIP concierge emailed us asking for special requests. We asked for a higher-floor room with a window that opened because one of us has breathing issues. Despite this, we were assigned a low-floor room where the open window brought in cigarette smoke from the street. To make matters worse, there was constant hammering and drilling from construction work at an apartment directly across from our window starting at 7:30 AM and continuing past dark. While we understand the hotel can’t control outside factors, they completely ignored our requests and didn’t even acknowledge them at check-in. If they had simply informed us in advance that they couldn’t meet our requests, we would have canceled and booked elsewhere. Instead, we paid €2,300 for a full-price, non-prepay reservation, only to face a disappointing stay.
Other issues: • Breakfast was a basic American buffet with no option to custom order eggs or omelets. • We constantly had to request replenishment of in-room coffee, milk, and toilet paper. • By the sixth day, the heating and A/C stopped working. • The hairdryer was broken. • The shower doors leaked water all over the floor after every use, and the cheap caulk job couldn’t hide the extensive water damage.
These are not the standards of a 4-star hotel. Photos below provide perspective.
As compensation for all this, the hotel offered us a free dinner. We had a shared club sandwich and fries on our last night. We were called on the phone hours before dinner informing us no drinks alcohol or otherwise will be included.
The positives: The location is central, and the staff were friendly and responsive.
Overall, this hotel failed to deliver on basic expectations, and I wouldn’t recommend it.
Sent from my iPad
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Executive Room was too small for 2 people
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
After trying several different hotels the last few years, I finally found a perfect one for me. It's in a classic building, nicely renovated inside with sleek comfortable rooms where everything works and, unlike some modern hotels, the lights are easy to turn on and off. Upgraded to "open suite" which means the rooms are a bit larger, with a partial divider in the middle of the room with a TV above a desk that partially separates the bed area from the sofa area. One-sink bathroom small but adequate in size for one person at a time, with separate stall for toilet, and combo bath/shower. Overall impression: clean, sleek, quiet. My room opened to courtyard--no great view, just across 30 meters or so to next building. Other rooms open to the street, which isn't busy. Location is ideal, a block or two off the se corner of the Piazza of same name. Close to many things you want in Rome, like restaurants, sights, etc. While the rooms don't have special views, the rooftop bar does. Iconic 360 view of Rome rooftops and church steeples. Hard to beat that. And staff is welcoming and professional. Buffet breakfast is plentiful. Fruit, yogurt, scrambled eggs and bacon, pastries, cereals including muesli, coffee to order, and more. I give it five stars because it excels in its boutique category. Mind you, it doesn't pretend to be the Ritz but you certainly get your money's worth, and more.
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Federica Zaino, Servizi per gli ospiti/front office at Palazzo Navona
Responded Nov 17, 2022
Dear Bouchee1947, Thank you for sharing your recent experience at Palazzo Navona Hotel. It is brilliant to read that how much you enjoyed our central location in the heart of Rome, as well as our team's service and attentions. We do hope to have the chance to welcome you back in the not too distant future and thank you once more for your superb review! Kind regards, Federica Zaino Hotel Manager
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From what I could tell in my research of Rome, there were not a ton of updated/trendy hotels that were still in historic/good location and were still high-quality (not cheap) without being G-rough price range. Palazzo Navona perfectly fits that description.
The lobby is well-decorated but small and thus not much reason to hang out there.
The room (probably my only reason for not 5 stars) was fine. We had a double/twin. It was nice and definitely not bad, but just really nothing special, especially in comparison to the lobby, rooftop, and price.
The hotel is maybe worth it just for the rooftop. They have a full bar and restaurant, though we went up there before they opened and just brought out own bottle of wine. Amazing views as you approach sunset. There actually aren't a ton of lights in the city so it's less beautiful once it's dark.
Location is perfect, right off Plaza Navona, a block or two from the Pantheon, and within walking distance of pretty much everything else.
Staff (I can't remember our bellhop's name but he was great) was great and very accomodating. It was our anniversary and they left us a bottle of sparkling wine. They also helped us with dinner reservations ahead of time.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Make sure you utilize the rooftop!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Iustin Ungurianu, Altro at Palazzo Navona
Responded Nov 10, 2023
Dear guest, First of all thank you for taking the time to write this detailed review which helps us further improve the service that we offer our guests. We are overjoyed by your kind words on our hotel and staff and services. We would be more than happy to have you again as our guest and ensure an even more unique experience. Best regards,
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I absolutely loved this hotel! The location is ideal, close to all the main attractions in Rome.
The décor was stylish, the room décor was only ok in my opinion, but the rooftop terrace was my absolute favourite. The staff is extremely attentive and helpful with the right service mindset. I especially liked how the breakfast was arranged during this covid pandemic: the waitress would give all the things you wanted from the buffet so not everybody would touch the tongs or spoons.
Few little things just raise this hotel to another level: how they take your luggage up to your room, how you get a lovely snack assortment with your drink at the bar, Aqua di Parma products in the bathroom. I just happened to stay at another hotel in Madrid which was supposed to have the same rating and I found that I was missing there a lot of things that I had in Palazzo Navona Hotel. If I have to say something negative, it would be that you could hear the noise from the streets through the windows but that is probably the same in all over since us Finns are used to triple windows back home.
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Date of stay: December 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessica Recalcati, Servizi per gli ospiti/front office at Palazzo Navona
Responded Jan 31, 2022
Dear Hmoksen, Thank you for your kind review and for taking the time to share your experience following your recent stay at Palazzo Navona Hotel. We are pleased to read how much you enjoyed your stay and we look forward to welcoming you back to us for more happy occasions to come. Warm regards, Federica Zaino Front Office Manager
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Our 3rd stay at this hotel and it keeps getting better. From the moment you arrive you are greeted by friendly and professional staff all wanting to help make your stay as perfect as possible. Our room was on the 3rd floor and absolutely stunning it was perfectly cleaned very day with fresh towels and bedding.. The rooftop terrace bar and restaurant was amazing with excellent staff serving fantastic cocktails and snacks as well as a excellent food menu. Our breakfast was really good which sets you up for the many hours of walking and sightseeing.. The hotel is only a short distance from lots of the most iconic places to visit in Rome. With lots of great bars and restaurants on your doorstep, I recommend this hotel to anyone who is thinking of visiting Rome.. we’ll certainly be back to this outstanding Hotel. ⭐️⭐️⭐️⭐️⭐️
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Federica Zaino, Servizi per gli ospiti/front office at Palazzo Navona
Responded Oct 13, 2022
Dear Raymondp783, We are most grateful for the time taken to review us and so thrilled that you had such a lovely time with us. On behalf of the entire team, we look forward to welcoming you back again in the future in your roman house, where we will continue to look after you. Warm Regards, Federica Zaino Hotel Manager
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Palazzo Navona is wonderful. The location is ideal for walking to most sites in the central part of the city, and the bus stops are only a few steps away. The staff was attentive and very helpful. The breakfast was robust and including a broad array of options. The downstairs bar is quite elegant, but the real star of the show is the rooftop bar. Wow! from one side there is a clear of the dome of St. Peter's Basilica, and on the other is a superb view of the dome of the Pantheon rising from the city.
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Federica Zaino, Servizi per gli ospiti/front office at Palazzo Navona
Responded Apr 6, 2023
Dear FamilyM2, Thank you for taking a moment to share your review here on Tripadvisor. It’s a true pleasure to read your positive comments and to know that you enjoyed your recent experience at Palazzo Navona Hotel. We are looking forward to welcoming back very soon! Best Regards, Federica Zaino Hotel Manager
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We booked the Open Suite Terrace and this will be now be our new go to hotel. The rooms are furnished well, the bed and sofa bed were comfortable, the terrace faces opposite the street so no view but great sun and relaxing to have a drink day/night, the a/c and overall room are quiet, the curtains are blackout. The staff were friendly and welcoming especially, the guys in the rooftop bar they are amazing at service they alone had us talking about going back as did the view. The location is absolutely perfect for food, boutique shops and sights like Pantheon,Piazza Navona etc all of which are within a 2-5 minute walk. I wish they had a loyalty program is how good this place is worth returning too and we will be back later this year in September.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Federica Zaino, Servizi per gli ospiti/front office at Palazzo Navona
Responded Jul 26, 2022
Dear Ejedward825, Thank you ever so much for your kind words, they truly mean the world to us! The Palazzo Navona Hotel team is truly looking forward to welcoming you back in the not so distant future in your new roman house. Please, don't hesitate to contact us direclty for your next stay here with us, we will be more than happy to arrange another beautiful stay at Palazzo Navona Hotel. Kindest regards, Federica Zaino Hotel Manager
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We stayed in the open suite last month. It is one large room with a sofa bed that opens to a full/queen size bed. Along with the king size bed. The one bathroom had a walk in shower.
There are more places to choose from in the Rome area.
PRICE RANGE
C$475 - C$863 (Based on Average Rates for a Standard Room)
LOCATION
ItalyLazioRomeSant' Eustachio / Navona / Pantheon / Campo de’ Fiori / Centro
NUMBER OF ROOMS
43
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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