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NH Collection Roma Palazzo Cinquecento

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Traveller (943)
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About

#63 of 1,225 hotels in Rome
Location
Cleanliness
Service
Value
Travellers' Choice
The NH Collection Roma Palazzo Cinquecento is situated right next to Termini station, one of Rome's best-connected transport hubs. This Hotel is housed in an historical building completely renovated in 2015. This hotel has a restaurant that serves classic italian cuisine specialities and meeting rooms equipped with all modern facilities. The hotel garden includes parts of the ancient Mura Serviane (Roman Walls).
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Property amenities
Paid private parking nearby
Free internet
Fitness Centre with Gym / Workout Room
Free breakfast
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Parking
Public wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Rooftop bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Room service
Safe
Wake-up service / alarm clock
Minibar
Flatscreen TV
Soundproof rooms
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Business
Modern
Languages Spoken
English, French, Spanish, Italian
Hotel links
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Susan1946 wrote a review Apr 17
1 contribution
Many hotels are comfortable, but this hotel is also the epitome of excellent service. Alessandro at the front desk was especially helpful and patient with restaurant recommendations and directions. Unfortunately, my husband spent one day in the emergency room at San Giovanni Hospital, and Samanta in the hotel restaurant offered to have a meal ready for him when he returned to the hotel. In summary, the hotel staff was friendly, but professional, and provided extraordinary service.
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Date of stay: April 2024
Value
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Trip type: Travelled with friends
Room Tip: Great location, near railroad terminal and mall with shops and restaurants, including Grom, which...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Hoodlum_the_CD wrote a review Apr 12
Alpharetta, Georgia66 contributions32 helpful votes
Wonderful experience where NH hosted some meetings for our global team. Very convenient location, beautiful hotel and great staff. The whole group was especially grateful for Samanta who was always quick with a smile and pleasant conversation when she brought drinks out to the table after our team was done with meetings.
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Date of stay: April 2024
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nice Mucavele, Guest Services / Front Office at NH Collection Roma Palazzo Cinquecento
Responded 6 days ago
Dear Guest, thank you for your reservation in NH Collection Palazzo Cinquecento! We are extremely grateful for your positive review and pleased to learn that four members of our staff have made your stay special. Our beautiful colleague Samantha appreciate your kind compliments. We share your satisfaction with her and will continue to work to ensure unforgettable experiences to our guests. We look forward to welcoming you back to our hotel! Giusi Gabriella Antenucci - Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Diane N wrote a review Apr 6
Fountain Hills, Arizona1 contribution
I came to this hotel via an Italy tour. Everything was clean and orderly. Rooms were small but very comfortable. They do need a luggage rack in the room though. Bath tub is huge but hard to get get in to. All good tho. Enjoyed my visit. Will stay here again.
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Date of stay: April 2024Trip type: Travelled solo
Room Tip: Good location at train station.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nice Mucavele, Guest Services / Front Office at NH Collection Roma Palazzo Cinquecento
Responded 4 days ago
Dear Diana, Thank you so much for your warm and positive review about our NH Collection Palazzo Cinquecento hotel! We are extremely happy to know that your stay at our hotel has made your Italian tour even more special. Your appreciation for the cleanliness and order of our facilities, as well as the comfort of the rooms, fills us with joy. We want to assure you that we are here 100% to ensure an unforgettable experience for all our guests. We are particularly pleased to know that you are going to come back and have given us the opportunity to improve further. Your feedback regarding the lack of a luggage rack in the room is extremely helpful and we welcome it with gratitude. For your next stay, we want to exceed your expectations and guarantee that we will provide a luggage rack in your room even before your check-in, to make your arrival even more smooth and comfortable. We look forward to welcoming you again and letting you live another wonderful experience with us. Thank you again for choosing our hotel and for your precious trust. We are here for you and will do everything possible to ensure you an unforgettable stay every time you visit us. Giusi Gabriella Antenucci Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Fabinhobp wrote a review Apr 6
Fort Lauderdale, Florida75 contributions78 helpful votes
This is not a 5 star hotel, it’s a decent 4 star a few steps from Rome Train Station, it may be a convenient hotel for people doing day trips by train, otherwise there’s so much better and cheaper options in Rome. To make things worse, there’s a big construction site in front of the main entrance which the hotel failed to mention so guests know what they are getting into before they book. Nothing in this hotel feels like a 5 star, rooms are clean but very simple, Lobby and common areas are very ordinary, the only positive are the staff, who are kind and friendly.
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Date of stay: April 2024
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Rooms
Location
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Trip type: Travelled as a couple
Room Tip: Unless you need to be by the train station, just stay somewhere else.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nice Mucavele, Guest Services / Front Office at NH Collection Roma Palazzo Cinquecento
Responded 1 week ago
Dear Guest, Thank you for sharing your experience at NH Collection Roma Palazzo Cinquecento. We are sorry to hear that your stay did not meet your expectations. We would like to clarify that at our hotel, we constantly strive to provide our guests with a high-quality stay experience, in line with our status as a luxurious 5-star hotel. Our central location in Cinquecento Square, just steps away from Roma main attractions like the Colosseum, makes our hotel an ideal choice for those wishing to explore the beauty of Rome with ease. Regarding your observations about the facilities and cleanliness, we take every guest feedback very seriously and assure you that your concerns will be addressed with the utmost urgency. We are constantly committed to maintaining the highest standards of cleanliness and maintenance to ensure a comfortable and enjoyable environment for all our guests. Moreover, I would be delighted to discuss the rate you mentioned as it pertains to our pricing, which typically aligns with the prevailing rates in the Eternal City. Please feel free to reach out to me via email ( gg.antenucci@nh-hotels.com ) at your earliest convenience for a further discussion. We sincerely appreciate your feedback and hope you will give us another chance to provide you with the authentic NH Collection experience during your next trip to Rome. Best regards, Giusi Gabriella Antenucci Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ken R wrote a review Mar 2024
Miami, Florida2 contributions
Sam has been doing the job of five employees since we sat at her Bar, while all along maintaining a beautiful and excellent attention…professional like her are impossibly to find. She is a beautiful person inside and out. We want her to move to Miami!
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nice Mucavele, Guest Services / Front Office at NH Collection Roma Palazzo Cinquecento
Responded 1 week ago
Dear Roberts, we are really proud of your review and of Samantha, our colleague from the NH Collection Palazzo Cinquecento. We are happy that such a strong bond was born. Our goal is to create a relationship with our guests that goes beyond... it would be really nice to see you soon in our bar for your next stay in Rome. Thank you! Giusi Gabriella Antenucci - Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gogs42 wrote a review Mar 2024
London, United Kingdom364 contributions118 helpful votes
My wife and I visited the Palazzo Cinquecento as part of our long weekend break to Rome. The hotel was wonderful and elegant, the staff made our stay homely. A few call outs, Samanta for the wonderful cocktails, Alice, Frederico and John for the service they provided and other staff members who also did the same. Well worth a visit if you haven’t been to this hotel
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nice Mucavele, Guest Services / Front Office at NH Collection Roma Palazzo Cinquecento
Responded 3 weeks ago
Gentilissimo Ospite, Grazie mille per la sua splendida recensione sul nostro hotel NH Collection Palazzo Cinquecento! Siamo felici di sapere che sia lei che sua moglie abbiate apprezzato il vostro soggiorno al Palazzo Cinquecento durante il vostro weekend a Roma. È fantastico sentire che il nostro hotel vi abbia colpito per la sua eleganza e che il nostro staff abbia reso la vostra esperienza familiare. Trasmetteremo i vostri complimenti a Samanta, Alice, Federico, John e al resto del team per aver reso il vostro soggiorno ancora più speciale. Siamo grati per il vostro sostegno e non vediamo l'ora di darvi il Benvenuto di nuovo nella nostra struttura in futuro! Giusi Gabriella Antenucci Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kasey wrote a review Mar 2024
22 contributions9 helpful votes
From the moment we saw it from our taxi, we were already enchanted. The taxi driver is a historian and provided an overview of Rome history and told us about the piece of the Servian Wall which can be seen while enjoying the hotel’s garden and garden café. The staff greeted us with warmth and professionalism. The door men wear top hats and coats, which upgraded the entry. Front desk staff greeted us in both Italian and English. Our bags were taken up to our rooms while we checked in, and the woman at the front desk, Alessandro, encouraged us to learn some Italian to enjoy the experience and gave us a map with popular sites circled. This team made every effort to help us enjoy our visit and stay. The Sacro Cuore di Gesù in Prati is directly behind the hotel, and our room looked directly at the statue of Gesu. The rooms are so clean, spacious and comfortable. There are upgraded bath amenities to include toothbrush and brush, and the soaps and gels are friendly to sensitive skin. We returned a week later for the ending of our trip where we got to demonstrate a few Italian phrases we had learned over our time. The restaurant, Grand Tour, is 5 star in our books. The breakfast spread has a lot of choice, so any pallet and diet will be satisfied. Great caffe as well. We opted for a personal dining experience on one of nights. Giacomo, Federica, Elviro and Cristiano provided a meal and service that made us feel like royalty. Indulge in Giacomo’s recommendations for your culinary journey to receive the full effect. The pièce de ré·sis·tance happens to be the affordability of this slice of heaven.
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Date of stay: March 2024Trip type: Travelled with friends
Room Tip: Check out the shops at the Roma Termini for convenience, and the Caffe Trombetta for great coffee.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nice Mucavele, Guest Services / Front Office at NH Collection Roma Palazzo Cinquecento
Responded 3 weeks ago
Gentilissima Ospite, che dire? la sua recensione ci riempie di gioia ed orgoglio. Qui all'NH Collection Palazzo Cinqueceto, ogni dettaglio non è lasciato al caso e siamo davvero felici di notare, con commento stupendo come il suo, che ciò venga avvertito e apprezzato. Tutti i membri del nostro staff, che lei ha citato, ringraziano infinitamente per il suo commento e la invitano a farci visita quanto prima per rivivere un'esperienza straordinaria ancora una volta. Le auguriamo una fantastica giornata e non vediamo l'ora di riaverla presto come nostra gradita ospite. Grazie Giusi Gabriella Antenucci Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michael S wrote a review Mar 2024
1 contribution
Sehr schönes Hotel, im Zentrum von Rom. Das Personal war immer nett und hilfsbereit. Rooms were also very nice. The breakfast was also really good would recommend a room with breakfast. The only thing that wasn‘t that nice were the rennovations of the termini station (but the hotel can‘t do much about it)
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Date of stay: March 2024
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nice Mucavele, Guest Services / Front Office at NH Collection Roma Palazzo Cinquecento
Responded 3 weeks ago
Dear Guest, Thank you for taking the time to share your positive feedback about your recent stay at NH Collection Palazzo Cinquecento-Rome. We are delighted to hear that you enjoyed our central location in the heart of Rome and that you found our staff to be nice and helpful throughout your stay. Providing exceptional service is our top priority, and we are glad to hear that we succeeded in making your experience memorable. We're pleased that you found our rooms to be very nice and that you enjoyed our breakfast offerings. Your recommendation to book a room with breakfast is greatly appreciated, as our continental breakfast selection is indeed something we take great pride in. We appreciate your understanding in this matter. Thank you for choosing NH Collection Palazzo Cinquecento-Rome, and we hope to have the pleasure of welcoming you back in the future. Warm regards, Tahesin Shaikh - Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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EsfandiarMir wrote a review Mar 2024
Nashville, Tennessee1 contribution
Everyone at the hotel was pleasant, helpful and very kind. We had a family suite since there was 4 of us (wife and I and 2 daughters (8 & 27). One of the best was a pullout sofa, but the girls said it was fine and they were comfortable. Both bathroom and room were very clean. Water pressure in the shower was great. We had room service one evening and it was great. We ordered the the aloced fruit and cheese board and it was fine. Room cleaned and organized daily as well as the towels renewed. Front desk people were extremely kind, friendly and very helpful. The one thing I would do different is ask for a room on higher floor, we were on the first floor (if they had family suites on higher floors, we didn't ask and do not know if they did) but that's just because I like to be on higher levels. But definitely recommend the hotel. Perfect location to Rome Termini and, since we like to walk, we were About 20 minutes walk to most sights.
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Review collected in partnership with NH Hotels
Date of stay: March 2024
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nice Mucavele, Guest Services / Front Office at NH Collection Roma Palazzo Cinquecento
Responded 4 weeks ago
Dear Lovely Guest, Thank you for taking the time to share your experience with us. We're thrilled to hear that you found our staff amazing, friendly, and efficient. Your kind words mean a lot to us, and we're delighted that our team was able to assist you promptly and professionally throughout your stay. We apologize for the disruption caused by the noisy guests on the first night. Your comfort is important to us, and we're glad that our team was able to swiftly address the situation by relocating you to another room. We hope that our efforts make up for the inconvenience. We're pleased to hear that you enjoyed our excellent breakfast selection. Providing a delightful dining experience is a priority for us, and we're glad it added to your overall satisfaction. Thank you for considering staying with us again. We look forward to welcoming you back and ensuring you have a pleasant and peaceful stay. Should you have any further feedback or requests, please don't hesitate to let us know. Warm regards, Giusi Gabriella Antenucci - Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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RDIASS2024 wrote a review Mar 2024
1 contribution
Hotel building is very nice. Well mainteained interior and exterior. The staff are very courteous and helpful. The hotel lacks a swimming pool. As soon we stepped out of the hotel, the ambience is ruined by the smell of urine, feces on the streets, sight of homeless people, road noise from nearby construction site, rundown streets near the trainstation.
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Review collected in partnership with NH Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Nice Mucavele, Guest Services / Front Office at NH Collection Roma Palazzo Cinquecento
Responded 4 weeks ago
Dear Guest, We are so grateful for choosing NH Collection Roma Palazzo Cinquecento and for sharing your feedback with us. We are happy to learn you enjoyed our location as we stand in the heart of the eternal city, in a walking distance spot from one of the ''Seven Wonders of the world'' - The Colosseum, Roman forum, Trevi Fountain and we are just near the main train station to access key destinations - termini Station. We have taken your comments into consideration for further improvement. Looking forward for having you again! Arrivederci! Nice Mucavele - Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$516 - C$790 (Based on Average Rates for a Standard Room)
LOCATION
ItalyLazioRomeCastro Pretorio / Termini / Centro / Esquilino
NUMBER OF ROOMS
177
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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NH Collection Roma Palazzo Cinquecento - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about NH Collection Roma Palazzo Cinquecento
What are some of the property amenities at NH Collection Roma Palazzo Cinquecento?
Some of the more popular amenities offered include a rooftop bar, free breakfast, and an on-site restaurant.
Which room amenities are available at NH Collection Roma Palazzo Cinquecento?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at NH Collection Roma Palazzo Cinquecento?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at NH Collection Roma Palazzo Cinquecento?
Yes, paid private parking nearby is available to guests.
Are there opportunities to exercise at NH Collection Roma Palazzo Cinquecento?
Yes, guests have access to a fitness centre during their stay.
Does NH Collection Roma Palazzo Cinquecento have airport transportation?
Yes, NH Collection Roma Palazzo Cinquecento offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at NH Collection Roma Palazzo Cinquecento?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at NH Collection Roma Palazzo Cinquecento?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does NH Collection Roma Palazzo Cinquecento offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at NH Collection Roma Palazzo Cinquecento?
The staff speaks multiple languages, including English, Spanish, French, and Italian.
Is NH Collection Roma Palazzo Cinquecento accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.