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Royal Hotel Carlton

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#18 of 104 Hotels in Bologna
Certificate of Excellence
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1 room 2 adults 0 children
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Royal Hotel Carlton
Royal Hotel Carlton
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719 Reviews from our TripAdvisor Community

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Showing 206: English reviews
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Lytham St Anne's, United Kingdom
Reviewed 4 days ago NEWvia mobile

Having wanted to visit Bologna for some time.we booked this hotel for our visit. We were not disappointed. The hotel is so relaxing, traditional, friendly and welcoming. We were upgraded on arrival and decided to eat in the restaurant on our first night. The food was excellent with complimentary bread,water and appetisers. The lady that served us was extremely pleasant...

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Helpful?
Thank HilaryF124
General M, Direttore generale at Royal Hotel Carlton, responded to this review

Dear Hilary, first of all I would like to thank you for this excellent review about Royal Hotel Carlton. We are really proud to have fully satisfied your expectations and to be suggested by you to all Trip Advisor users. With my best regards, Michele Palma

Reviewed 5 days ago NEWvia mobile

The Hotel is much nicer inside than out. It is dated but still gives a luxurious feel. The reception staff upon arrival were polite and efficient. The lady who checked us out lacked any form of pleasant interaction. She did her job efficiently enough, but no smile, no asking if we enjoyed our stay and most of all NO SMILE....

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1Thank andrea c
General M, Direttore generale at Royal Hotel Carlton, responded to this review

Dear Andrea, thank you for your lovely review about Royal Hotel Carlton, our staff will be motivated to know your full satisfaction. Unfortunately is not possibile to move the SPA on the ground floor, but please note that in front of our reception is located a SPA information point where sometimes you can find the staff available for informations and...

Reviewed 1 week ago via mobile

I was very much looking forward to my one night at the Royal Carlton - it wasn't what I expected. The good part is: they let me check out later, which was great help, and - after insisting, though - they got me information about transportation to Venice airport. Also plus points are breakfast and the lobby which has a...

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Helpful?
Thank Amit E
Chur, Graubunden, Switzerland
Reviewed 2 weeks ago

Spacious, stylish rooms, a good breakfast, attentive staff and a great gym to work out - we really enjoyed our stay in the Royal Carlton. A plus is also the location: Situated just at the border of the old town and right around the corner of Via dell'Indipendenza, all the sights and restaurants can be easily reached. However, it is...

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Helpful?
Thank Brigitte K
General M, Direttore generale at Royal Hotel Carlton, responded to this review

Dear Brigitte, first of all I would like to thank you for this excellent review about Royal Hotel Carlton. We are really proud to have fully satisfied your expectations and to be suggested by you to all Trip Advisor users. With my best regards, Michele Palma

Tokyo, Japan
Reviewed 2 weeks ago

Usually I use this hotel for business. Hotel staffs are not only polite but also friendly. They serve buffet style breakfast, and prepared variety of food. If I order fried eggs, they accept it with a smile. Their service is excelent, I think. The unfortunate thing is poor wifi. It will be disconnected frequently. (Maybe, it was due to position...

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Helpful?
Thank Taisei K
General M, Direttore generale at Royal Hotel Carlton, responded to this review

Dear Guest, first of all I would like to thank you for this excellent review about Royal Hotel Carlton. We are really proud to have fully satisfied your expectations and to be suggested by you to all Trip Advisor users. With my best regards, Michele Palma

London
Reviewed 4 weeks ago

Good location outside the city centre, pleasant garden with seating. Elegant interior, rooms less attractive but spotless. Beware of the pillows - hard as a brick. Breakfast offered a good choice, but coffee was terrible and juices most likely made from powder.The biggest let-down, however, was slow and inefficient reception staff. A long queue formed at the desk with three...

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Helpful?
Thank SunSmilla
General M, Direttore generale at Royal Hotel Carlton, responded to this review

Dear Guest, please be honest and realistic about this complaint. How explained by our staff, was really impossible that with 236 room on check-out (and other 236 rooms expected as check-in on the same day) our chambermaids come to the reception desk each time they find something in the room. They save everything in a "lost and found" office located...

Toronto
Reviewed 19 March 2017 via mobile

Went for an evening massage after trying numerous times to call with constant busy signal. Got an appointment through front desk. Facilities were outstanding but massage quality was one of worst treatments I have ever received. Oil is squirted on you like mustard on a hot dog. The container even burped a few times like a mustard container. Was told...

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Thank lookingaroundfornow
General M, Direttore generale at Royal Hotel Carlton, responded to this review

Dear Guest, what is happened to you is absolutely out of our basic standards. The staff is used to wash Their hands before start the service, we use a mat down to the table and the therapist every time talk with the guest before to make any change of position and after done that, to be sure about the comfort....

Ploiesti, Prahova, Romania
Reviewed 4 March 2017 via mobile

Very nice hotel but it is not wow. Nothing to surprise you. Will need some refurbishment & implicit investments. This will give a more attractive view & looks. Very convenient location being near to train station .

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Helpful?
Thank Cosmin C
General M, Direttore generale at Royal Hotel Carlton, responded to this review

Dear Christophe, first of all I would like to thank you for this excellent review about Royal Hotel Carlton. We are really proud to have fully satisfied your expectations and to be suggested by you to all Trip Advisor users. With my best regards, Michele Palma

dfw
Reviewed 2 March 2017

We went to Italy for Neridronate treatment for my CRPS - if you know anyone that has it please let them know. They are starting trials in the US but it really works. We stayed 2.5 weeks at 4 different hotels. This is the last hotel & we were so ready to go home. Pro's Beds are ok Breakfast buffet...

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Thank lastpenny
General M, Direttore generale at Royal Hotel Carlton, responded to this review

Dear Guest, first of all I would like to thank you for this review about Royal Hotel Carlton. We are really proud to have satisfied your expectations and also be sure that we take care of your suggestion to improve our services. With my best regards, Michele Palma

Manchester, United Kingdom
Reviewed 19 February 2017

The hotel is nice, bit old fashion where the shower is over the bath. it needs updating. the staff are polite and nice. but for a business service I would not recommend them. I asked for an iron so that I could be ready for a meeting. they advised they can't and don't offer to give them out. but you...

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Helpful?
Thank kitthompson
General M, Direttore generale at Royal Hotel Carlton, responded to this review

Dear Guest, first of alla I would like to thank you about you review, we really take care to each suggestion to improve our services and performance. Unfortunately due to security reasons we cannot provide a self ironing tool in the room, but our staff is available to assist you during the service time. I hope to welcoming you once...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Ristorante Neoclassico - Royal Hotel Carlton
Ristorante Neoclassico - Royal Hotel Carlton
Cuisines: Italian, Seafood, Mediterranean
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Royal Hotel Carlton

Address: Via Montebello 8, 40121 Bologna, Italy
Region: Italy > Emilia-Romagna > Province of Bologna > Bologna
Price Range: $177 - $572 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal Hotel Carlton 4*
Number of rooms: 244
Reservation Options:
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Also Known As:
Royal Hotel Bologna
Hotel Style:
#3 Spa Hotel in Bologna
#11 Luxury Hotel in Bologna
#13 Family Hotel in Bologna
#14 Business Hotel in Bologna
#22 Romantic Hotel in Bologna
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Questions & Answers

Here's what travellers have asked, with answers from Royal Hotel Carlton staff and other travellers.
10 questions
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Reading, United Kingdom
Cardiff, United Kingdom
7 months ago
New Jersey
over a year ago
3 months ago

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Questions? Get answers from Royal Hotel Carlton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor (top floor)”
BrigitteK229, 11 Apr 2017 | Read review
“Upgrade to suite, and ask for a balcony.”
403rayt, 4 Jan 2017 | Read review
“Ask for a balcony room”
CyberFinn, 7 Dec 2016 | Read review
“Don't park your car it's very expensive”
jimmgraham, 22 Oct 2016 | Read review
“Make sure you are not near the garbage dumpsters.”
momma_christa, 20 Oct 2016 | Read review
5 of 5