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Mercure Genova San Biagio

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#12 of 88 Hotels in Genoa
Certificate of Excellence
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676 Reviews from our TripAdvisor Community

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Showing 103: English reviews
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

It is a good hotel, far away from the Genova center, but if you want to rest and avoid the crazy life in the center , for sure this is the place. Nice restaurant in there, however a little expensive. Good for family ...

Helpful?
Thank Aline M
Luca T, Manager at Mercure Genova San Biagio, responded to this review

Dear Aline, we very much appreciate your comments regarding your stay in our hotel. It is always a pleasure to receive positive feedback. We will share your comments with all our team. We hope we can welcome you back soon in our Mercure San Biagio Hotel More 

1 review
Reviewed 3 weeks ago

Hotel je na dobrém a tichem místě, výbavení je na vyšší urovni. Personál je vstřícný a ochotný. Snídaně byla výnikající. Doporučuji všem, i těm náročným, jako jsem já. Jarda K. z Prahy 001. The hotel is in a good and quiet place, equipped with at a higher level. The staff is friendly and helpful. Breakfast was excellent. I recommend all,... More 

Helpful?
Thank Jaroslav K
Luca T, Manager at Mercure Genova San Biagio, responded to this review

Dear Jaroslav, first of all we thank you very much for choosing to stay at the Mercure Genova San Biagio. We are pleased to read that we have satisfied your expectations. Hoping to welcome you back soon, best regard More 

Level Contributor
2 reviews
Reviewed 5 weeks ago via mobile

Very easy to find, nice view and very clean rooms. Car parking was for free. In the breakfast, all staff was very friendly and helpful, fresh and hot brioches. And 2 lovely girls made made my day by making best cappuccino with crema di soya I have ever tryed! Grazie mille!

Helpful?
Thank Ilze K
Sydney, Australia
1 review
Reviewed 5 October 2016

Room not ready on arrival. Had to wait. Had to work so asked for the internet speed before making the booking, Was told it is 10 Mbps. On check in it turns out it was only 5 Mbps. Then it dropped to under 1Mbps at night. Was told no one can look at it till the next morning, I asked... More 

Helpful?
Thank Ozilibertarian
Luca T, Manager at Mercure Genova San Biagio, responded to this review

Dear Guest, first of all we thank you very much for choosing to stay in our hotel. We are very sorry that the room was not ready at your arrival but the check in time in from 2 pm (your check in was at 1 pm.). About the inconvenience with our wi-fi connection note that this problem was a true... More 

Northampton, United Kingdom
Level Contributor
18 reviews
14 hotel reviews
Reviewed 30 September 2016

The staff were excellent during our stay very helpfull and pleasant the room was clean and spacious the bed very comfortable as others have said this hotel is on the outskirts of town so only option to eat is the onsite restaurant the food is ok but a little overpriced breakfast choice was adeqaute

Helpful?
Thank Max9002014
Luca T, Manager at Mercure Genova San Biagio, responded to this review

Thank you for your positive feedback. We hope to see you soon again in our hotel. Best Regards Hotel Mercure San Biagio More 

Abu Dhabi, United Arab Emirates
Level Contributor
7 reviews
Reviewed 28 September 2016

we've stay at Mercure San Biagio few days , i can say that we did the perfect choose. Friendly staff, very good breakfast ( buffet ) , we had connection rooms as we traveled with our 3 childrens . The parking is free !!! Safety and very clean environment, exactly what we was looking for.

Helpful?
Thank Shaikha44
Luca T, General Manager at Mercure Genova San Biagio, responded to this review

Dear Guest, first of all thank you very much for choosing the Mercure Genova San Biagio, we are very pleased you enjoied your stay with us and you have appreciate our services from the kindness of the staff to our Breakfast, this is a very good comment to share with all the staff to encourage them to keep them doing... More 

Reykjavik, Iceland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 September 2016

My family of five spent 2 nights in this hotel this summer. We got two rooms side by side and the rooms where very comfortable and clean. The breakfast was good with good range of food for adult and kids. The restaurant was fine and the service was good. During our stay there was very nice outdoor area to have... More 

Helpful?
Thank IngunnMjoll
Luca T, Manager at Mercure Genova San Biagio, responded to this review

Dear Ingunn first of all we thank you very much for choosing to stay at the Mercure Genova San Biagio. We are pleased to read that we have satisfied your expectations. Hoping to welcome you back soon, best regards from Mercure San Biagio Genova More 

Manchester, United Kingdom
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 September 2016

This hotel is not well located if you plan on visiting Genoa, but it was fine for us as we were just passing through. Room was clean and the bed was large and VERY comfortable - I had an excellent night's sleep. The food in the restaurant was OK, but too expensive for what it was. A minor niggle was... More 

Helpful?
Thank Tom J
Luca T, Manager at Mercure Genova San Biagio, responded to this review

Dear Tom, thank you very much for your comments and for appreciate our services and our Hotel, this is very important for us and for to improve our attention and professionality to keep standards of the Mercure Brand. However, we are sorry if the location of our hotel is not a close proximity to your needs and service. We hope... More 

Tel Aviv, Israel
2 reviews
Reviewed 8 September 2016 via mobile

The lowest level of service there is .. The hotel reception department (front desk) not hospitable and there service is in a very low level I was in a lot of of Hotels in the world also in Mercure hotels .. I've never had such a bad hotel ,the rooms not being cleaned and arrange , unprofessional and bad service!!... More 

Helpful?
Thank raz12687
Luca T, Front Office Manager at Mercure Genova San Biagio, responded to this review

Good evening, we regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. We are ready to welcoming you again upon your next stay, trying to regain... More 

Singapore
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 31 August 2016

We booked this hotel at the last minute as a stopover, and it was a good location, not too far from the highway, even though not very close to Genoa center. Room was clean and very large with a very nice bathroom. Worth the price we paid for three adults in the room!

Helpful?
Thank carlc379
Luca T, Manager at Mercure Genova San Biagio, responded to this review

Dear Carlc379, we thank you very much for choosing to stay in our hotel and for your positive feedback. We will not forget to share your comments with all our staff. Hoping to welcome you again on the next future, best regards from Mercure San Biagio Genova staff More 

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
  • Banquet Room
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
San Biagio Hotel is a modern structure which links international comfort to warm atmosphere, where the Guests could be delighted by a quiet location sat among the nature and connected to a sporting centre.San Biagio Hotel is strategically built near to the most attractive spots of Genoa and its location allows for easy connections with the town centre, the airport, the Aquarium and the International Fair. ... more   less 

Additional Information about Mercure Genova San Biagio

Address: Via Romairone, 14, 16163, Genoa, Italy
Region: Italy > Liguria > Italian Riviera > Genoa
Price Range: $88 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Genova San Biagio 4*
Number of rooms: 120
Reservation Options:
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Also Known As:
San Biagio Hotel
San Biagio Genoa
Hotel Style:
#4 Best Value Hotel in Genoa
#5 Green Hotel in Genoa
#9 Luxury Hotel in Genoa
#11 Business Hotel in Genoa
#13 Romantic Hotel in Genoa
#16 Family Hotel in Genoa
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Genova San Biagio staff and other travellers.
7 questions
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Questions? Get answers from Mercure Genova San Biagio staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are two main directions of the hotel - one looking at the nearby forest/hill,and the other to the river. The former is quieter.”
 of 5 bubbles 823milend, 3 Jun 2016 | Read review
“I would try to avoid a window towards the parking area on the lower floor.”
  • Bathroom
  • Double bed
 of 5 bubbles 220michalb, 21 Dec 2015 | Read review
“I was staying in the double room on the first floor.Not much of the view from there, but the room itself was absolutely big and amazing.”
 of 5 bubbles olgasF8497CU, 9 Oct 2015 | Read review
“Think more suited to business travellers as quite some way from the centre but otherwise can't fault”
 of 5 bubbles RogerJ51, 7 Oct 2015 | Read review
“All the rooms are pretty identical”
 of 5 bubbles zoltan56, 6 May 2015 | Read review
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