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2018-01-28 2018-01-29
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    Excelsior Palace Hotel

    Via San Michele di Pagana 8, 16035, Rapallo, Italy
    011 39 0185 230666
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    2018-01-28 2018-01-29
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    US$165
    US$134
    SAVE US$31
    US$137
    US$134
    Traveller (1133)
    Room & Suite (584)
    Pool & Beach (158)
    Overview
    • Excellent62%
    • Very good28%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “beach club” (74 reviews)
    “infinity pool” (55 reviews)
    Free Wifi
    Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Facilities for Disabled Guests
    Business Centre
    Laundry Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Excelsior Palace Hotel
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    Rooms
    Jan 28Jan 29
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (1,550)
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    1 - 5 of 628 reviews

    Reviewed 1 week ago

    Stayed here three times in the past two months. This is one of the remaining classic grand hotels of its time. There is nothing to dislike unless you prefer boutique or modern style. Excellent service from bellboy to restaurant, bar, maids and spa. Easy parking,...More

    1  Thank hjslaw
    Reviewed 2 weeks ago

    Location to the restaurants and seaside is perfect. Views from hotel, either on the port or inland are perfect. Reception staff are very helpful. Parking available. Good breakfast. Rooms have a jacuzzi, balconies and huge beds.

    Thank Nouslefamille
    Reviewed 2 weeks ago

    Checked in to a room on the 7th floor, ok. You could not set the temperature, it was steaming hot and like a sauna. We set temp to 18 and we measured 27. This is an old and rundown hotel, the only positive is that...More

    Thank stig l
    Response from ExcelsiorRapallo, General Manager at Excelsior Palace HotelResponded 4 days ago

    Dear Guest, We are really sorry about the content of your review. On 28/12/17 you complained about the heat in the room. We then lowered the temperature and had the Maintenance and Housekeeper checked the room. Upon check-out you did not mention anything more about...More

    Reviewed 3 weeks ago

    Staying at the Excelsior Palace hotel is traveling in luxury with art and excellence. In a privileged location with a splendid view of the sea of Liguria, one can live with an elegant atmosphere, among works of art, fine and aristocratic decoration and a service...More

    1  Thank Thiago Lucio P
    Reviewed 4 weeks ago

    We enjoyed a 2 night stay recently. The hotel is beautiful with breathtaking sea views. Staff were excellent and the breakfast was varied and plentiful. Our room had a balcony with great views - we would certainly look forward to returning to this hotel again...More

    Thank maria s
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Breakfast included
    • Airport Transportation
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • US$119 - US$544 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Rapallo
    • #2 On the Beach Hotel in Rapallo
    • #2 Spa Hotel in Rapallo
    • #3 Romantic Hotel in Rapallo
    • #3 Luxury Hotel in Rapallo
    • #4 Family Hotel in Rapallo
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 119
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Priceline, Hotwire, Travelocity, getaroom.com, HotelQuickly, Cancelon and TripOnline SA so you can book your Excelsior Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Italy >
    • Liguria >
    • Italian Riviera >
    • Rapallo
    • Also Known As
    • Hotel Excelsior Palace
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    Traveller (1133)
    Room & Suite (584)
    Pool & Beach (158)
    Dining (112)
    Hotel & Grounds (811)
    Bathroom (20)
    Family and Play Areas (13)
    Business Centre & Event Rooms (8)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Sammi T
    12 January 2018|
    Answer
    Response from ExcelsiorRapallo | Property representative |
    Greetings from Rapallo, If you are planning not to rent a car, quite a wide choice of public transportation is available (trains, buses, ferry boats according to season), depending on the places you wish to visit... More
    0
    Votes
    janediack
    31 July 2017|
    AnswerShow all 5 answers
    Response from ExcelsiorRapallo | Property representative |
    Dear Madam, Due to its size our heated indoor pool is not for lap swimming, we are sorry. Thank you for your interest and kind regards, Excelsior Palace Hotel, Rapallo
    1
    Vote
    steph31Uk
    24 April 2017|
    AnswerShow all 2 answers
    Response from ExcelsiorRapallo | Property representative |
    Hi, The walking distance from Rapallo to Portofino is 7.2 Km and it takes between 2 and 3 hours depending on the stops one may have. Best regards, Excelsior Palace Hotel, Rapallo
    0
    Votes
    Room Tips
    "Superior with balcony either side is fine."
    Read review
    "Do not use this hotel until a total renovation has been done"
    Read review
    "I believe that the suites facing the Maria and the contemplation of the cove of the city is fantastic."
    Read review
    "rooms with balcony overlooking harbour"
    Read review
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