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Excelsior Palace Hotel

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Traveller (1266)
Room & Suite (620)
Pool & Beach (163)
Overview
  • Excellent62%
  • Very good28%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“beach club”(75 reviews)
“infinity pool”(51 reviews)
“byron restaurant”(31 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star accommodation
All hotel details
Additional information
Offers from Excelsior Palace Hotel
Offers & Announcements: Package Deal
Offers from Excelsior Palace Hotel
Offers & Announcements: Package Deal
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Rooms
Sep. 3Sep. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,649)
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662 results
Traveller rating
395
178
44
32
13
Traveller type
Time of year
LanguageEnglish
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395
178
44
32
13
Show reviews that mention
All reviewsbeach clubinfinity poolbyron restaurantstar hotelbeautiful hotellord byroneden rocksea viewold worldcinque terreitalian rivieraligurian seaour honeymoonspectacular viewsbuffet breakfastsanta margaritasuperb location
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1 - 5 of 662 reviews
Reviewed 5 days ago

I'll break my review down into separate areas: 1. Check in and yachting bar. These two are the only areas where it was ok. There was no super greeting at the check-in, but at least the ladies were not rude and arrogant and them and...More

1  Thank Anastasiia N
Reviewed 1 week ago via mobile

I usted to spend some days during the summer when I was a child and it’s a pity to see how service &food quality has worsened throughout the years. It was a 5* but to me it’ not worth the price anymore compared to other...More

Thank obertalessandra
Response from ExcelsiorRapallo, General Manager at Excelsior Palace HotelResponded 1 week ago

Dear Madam, First of all we wish to apologize for the inconvenience related to the table that was not cleaned, which was our fault most probably due to the amount of work. The sandwich you ordered is made with fresh bread and with the same...More

Reviewed 2 weeks ago

We spent 2 nights at the Excelsior Palace at the end of our trip as we were flying out of Genoa. It was extremely hot with very high humidity so we were quite happy to stay on the property rather than exploring too much. We...More

Thank Lisa C
Reviewed 2 weeks ago

Beautiful hotel with amazing views. We had a room with a view with large balcony with table and chairs. Service was excellent at the hotel and the restaurant. We ate at Eden Roc for dinner. Service, view and food were all amazing. Perfect location, it...More

Thank Jim L
Reviewed 3 weeks ago

Well, it does have the views and the setting, thats for sure. The beach club was very nice laid out over a few levels with access for sea swimming. The room was well appointed and general hotel nicely decorated. It felt to me like it...More

Thank Mike W
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Beachfront
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Spa
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Room Service
Breakfast included
Airport Transportation
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$222 - US$971 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Rapallo
#2 On the Beach Hotel in Rapallo
#2 Spa Hotel in Rapallo
#3 Romantic Hotel in Rapallo
#3 Luxury Hotel in Rapallo
#4 Family Hotel in Rapallo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$222 - US$971 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Rapallo
#2 On the Beach Hotel in Rapallo
#2 Spa Hotel in Rapallo
#3 Romantic Hotel in Rapallo
#3 Luxury Hotel in Rapallo
#4 Family Hotel in Rapallo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveller (1,266)
Room & Suite (620)
Pool & Beach (163)
Dining (121)
Amenities (26)
Family and Play Areas (13)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
hoppybrewnette
July 15, 2018|
AnswerShow all 2 answers
Response from hisham a | Reviewed this property |
no not necessary
0
Votes
Sammi T
January 12, 2018|
AnswerShow all 3 answers
Response from ExcelsiorRapallo | Property representative |
Greetings from Rapallo, If you are planning not to rent a car, quite a wide choice of public transportation is available (trains, buses, ferry boats according to season), depending on the places you wish to visit... More
0
Votes
janediack
July 31, 2017|
AnswerShow all 5 answers
Response from ExcelsiorRapallo | Property representative |
Dear Madam, Due to its size our heated indoor pool is not for lap swimming, we are sorry. Thank you for your interest and kind regards, Excelsior Palace Hotel, Rapallo
1
Vote
Room Tips
"Don't go there"
Read review
"Higher floors have better views"
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"Rooms, with sea-view."
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"Get a sea view room."
Read review
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