We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Excelsior Palace Hotel

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Excelsior Palace Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,263 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Excelsior Palace Hotel
See the most recent reviews
Showing 526: English reviews
Reviewed 28 October 2016 via mobile

Beautiful rooms, great breakfast ,spacious and clean rooms which is a rarity in Italy!!! Infinity pool is a bonus and setting is just breathtaking Highly recommend for fussy travellers like myself who love good service and cleanliness

 Report
Helpful?
1Thank Hyacinta Z
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, Thank you for your comments regarding your stay in April at the Excelsior. We are pleased to hear that you fully enjoyed the experience of being our Guest. Hoping to welcome you again to the Excelsior, we thank you for your kind attention and we send you our warmest regards from Rapallo. Aldo Werdin General Manager

Modiin
Reviewed 27 October 2016

We spent 4 nights at the Excelsior Palace Hotel. We arrived just before the sun went down to see the great view from our room balcony. We were checked in by a professional and friendly receptionist and went out to grab a bite as the prices of the hotels restaurant had no correlation whatsoever to hotels price. The room was...

 Report
Helpful?
Thank Adar C
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, We regret to read about your disappointment. Concerning the Wi-fi connection, we are awfully sorry for the inconvenience you experienced and we wish to inform you that we are still working to improve the service. With regard to the parking issue please be informed that we are a five star luxury property and therefore the valet service is...

Stockholm, Sweden
Reviewed 27 October 2016

What this hotel has more than anything is stunning views! I had a room facing the ocean and it was fantastic to see the whole sea outside of the balcony. The hotel has that old feel to it, The room was clean and the food was nice. And even though small portions we got so many different things that you...

 Report
Helpful?
Thank Tiare72
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, Thanks for your great review on the occasion of your recent stay at the Excelsior. We are delighted to hear that you appreciated our property above all its views, the room and our Staff. Looking forward to the pleasure of welcoming you soon, we send you our kindest regards from the Portofino Coast. Aldo Werdin General Manager

Manhasset, NY
Reviewed 26 October 2016

Last week I visited also Italian Riviera on business trip and stayed in this beautiful hotel in Rapalo. Had a nice room, even small with great view to the sea. Service was very good and I love this hotel. In 2018 we are planning to bring a large incentive group to Portofino Region and I am looking to work with...

 Report
Helpful?
Thank MisoManhasset_NY
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, Thank you for your great review on the occasion of your business stay with us. We are pleased that you enjoyed our Hotel and you are thinking about a new incentive group at our property for the 2018. Thanking you for your kind attention, we assure you of our personal assistance at all times and we send you...

tel aviv
Reviewed 24 October 2016 via mobile

Located amid wonderful sea view, large five star hotel. Expensive. The hotel is clean and the rooms being clean even twice a day. But: the indoor swimming pool is small; the fitness room is poorly equipped; the que for breakfast took 30 minutes!; the food in the hotel resturent and room service is very expensive; some of the staff in...

 Report
Helpful?
Thank udias
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Greetings from the Excelsior Palace Hotel, First of all let us thank you for your comments. We are awfully sorry to hear about your disappointment concerning your recent stay with us. Regarding your remark about the Fitness area, as already specified, we wish to inform that there is a project to improve all the Wellness area. Moreover, concerning the Buffet...

London, United Kingdom
Reviewed 24 October 2016 via mobile

This hotel has a touch of Italian class about it. A vintage grand hotel based in the delightful Rapallo municipality in Italy. The walk from the main building to the private beach area is lovely. Myself and my lady are hoping to make this hotel part of 'our day' that is coming up soon.

 Report
Helpful?
Thank Adam O
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, We thank you for your review on the occasion of your recent stay at the Excelsior. We are delighted to hear that we did meet your expectations. Thanking you for your kind attention, we assure you of our personal assistance at all times and we send you our warmest regards from the Portofino Coast. Aldo Werdin General Manager

Lynbrook, NY
Reviewed 22 October 2016

Can't say enough fantastic things about this hotel. My room was beautiful and the view breathtaking! I spent 2 nights there and I never had the desire to leave the hotel. The restaurants are pricey, but the food is very good. Amazing and relaxing experience!

 Report
Helpful?
Thank skidzam
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, Thank you for your comments about your 2 days at the Excelsior Palace Hotel. We are delighted to read that you really like our property. Looking forward to welcoming you again, maybe for a longer stay, we send you our warmest regards from Rapallo. Aldo Werdin General Manager

Zurich, Switzerland
Reviewed 21 October 2016

Liked the sea view from our room and the outdoor pool. Didn't like the queues at the Front Desk, queues to get a table at breakfast, queues to get to to the breakfast buffet, The property is quite run down. Horrible spa: stinky steamroom, luke warm tiny sauna in terrible condition. Never seen a sauna made from warnished wood. Just...

 Report
Helpful?
Thank Skiffy73
ExcelsiorRapallo, General Manager at Excelsior Palace Hotel, responded to this review

Greetings from Rapallo, We believe that writing a review about a stay spent nearly twelve months before is always a risk since quite a long time has passed and one may be confused. Furthermore, the content of the review itself may no longer reflect current reality. However, the situation described evokes a stay in peak season more than one during...

Stockholm, Sweden
Reviewed 20 October 2016

I read a review where someone said: "the staff at a hotel can either break or make the place" - so true. In this case - fortunately the latter. We informed the hotel that me and my wife to be were going to spend a few days at this hotel before moving on to Tuscany to get married. Upon arrival...

 Report
Helpful?
Thank TomasIB
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, we thank you for your review written on the occasion of your stay with us. We are pleased to hear that you really enjoyed the treatment reserved to your special occasion as your wedding. Hoping to receive a future visit of yours, we send you our kindest regards from Rapallo. Aldo Werdin General Manager

Staplecross
Reviewed 19 October 2016

Superior room with every facility - very comfortable. Furnishings of a high quality.The beautifully decorated room included table and comfortable chairs - Staff very attentive and extremely efficient and willing to accommodate any requirements, such as assuring that the towels are regularly replaced. Very efficient and willing staff in the restaurant - extremely good breakfasts and dinners. Absolutely no hesitation...

 Report
Helpful?
Thank MikeMina
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, Thanks for your great review on the occasion of your recent stay at the Excelsior. We are delighted to hear that you appreciated our property. Looking forward to the pleasure of welcoming you soon, we send you our kindest regards from the Portofino Coast. Aldo Werdin General Manager

1,464 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (865)
Viewed
View from Room (95)
Viewed
Pool/Beach Area (64)
Viewed
Room/Suite (93)
Viewed
Hotel & Grounds (167)
Viewed
Dining (44)
Viewed
Bathroom (12)
Viewed
Business Centre/Function Rooms (1)
Viewed
Family/Play Areas (12)
Viewed
Other (377)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (479)
Viewed
Amenities (26)
Viewed
Beach (27)
Viewed
Classic Room (37)
Viewed
Exclusive Room (46)
Viewed
Indoor Heated Pool (9)
Viewed
Junior Suite (42)
Viewed
Outdoor Infinity Pool (11)
Viewed
Presidential Suite (79)
Viewed
Relax Suite (64)
Viewed
Dining (48)
Viewed
Superior Room (39)
Viewed
The Hotel (51)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (120)
Viewed
Room/Suite (42)
Viewed
Hotel & Grounds (18)
Viewed
Pool/Beach Area (20)
Viewed
Business Centre/Function Rooms (7)
Viewed
Dining (3)
Viewed
Bathroom (2)
Viewed
View from Room (1)
Viewed
Other (27)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Rapallo
1.2 km away
Grand Hotel Bristol Resort & Spa
0.6 km away
BEST WESTERN Tigullio Royal
0.6 km away
Hotel Astoria
Hotel Astoria
#1 of 28 in Rapallo
510 reviews
Show Prices
Show Prices
Show Prices
2.1 km away
Grand Hotel Miramare
Grand Hotel Miramare
#2 of 21 in Santa Margherita Ligure
791 reviews
1.6 km away
Hotel Santa Margherita Palace
Hotel Santa Margherita Palace
#4 of 21 in Santa Margherita Ligure
551 reviews
4.4 km away
Hotel Piccolo Portofino
Hotel Piccolo Portofino
#2 of 5 in Portofino
580 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
The Lord Byron Restaurant
The Lord Byron Restaurant
Cuisines: Italian, Seafood, Mediterranean, European
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
In una posizione unica, con vista ad est della baia di Rapallo e, ad ovest, del promontorio di Portofino, L'Hotel Excelsior e stato riportato agli antichi fasti di inizio '900, quando rappresentava tappa obbligata per il bel mondo di allora. Tutte le camere offrono indimenticabili viste sul panorama che ha ispirato grandi scrittori. L'hotel, aperto tutto l'anno, dispone di 123 camere, due ristoranti aperti anche alla clientela esterna (Lord Byron, aperto tutto l'anno e Eden Roc, una splendida terrazza sul mare, aperto durante la stagione estiva), due bar aperti anche alla clientela esterna (Yachting Bar aperto tutto l'anno e Sporting Bar aperto durante la stagione estiva anche per snack ed insalate), un centro congressi di 650 mq con 9 sale riunioni che accoglie sino a 450 delegati, un Health & Fitness Center con 5 cabine massaggio, piscina interna riscaldata vista mare con idromassaggio, palestra vista mare, Beach Club privato con due piscine panoramiche, di cui una dotata di lettini idromassaggio,e terrazze. ... more   less 

Additional Information about Excelsior Palace Hotel

Address: Via San Michele di Pagana 8, 16035, Rapallo, Italy
Region: Italy > Liguria > Italian Riviera > Rapallo
Price Range: $147 - $539 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Excelsior Palace Hotel 5*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Cheap Tickets, Expedia, Travelocity, Agoda and Jetsetter so you can book your Excelsior Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Excelsior Palace
Hotel Style:
#1 Business Hotel in Rapallo
#2 Spa Hotel in Rapallo
#2 On the Beach Hotel in Rapallo
#3 Luxury Hotel in Rapallo
#3 Romantic Hotel in Rapallo
#5 Family Hotel in Rapallo
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Excelsior Palace Hotel staff and other travellers.
16 questions
Ask a question
Fairview
Fairview
over a year ago
Fairview
over a year ago

See all questions (16)

Questions? Get answers from Excelsior Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Have a sea view, well worth the extra.”
 of 5 bubbles lauraponzecchi, 22 Nov 2016 | Read review
“If you are traveling with children and can afford it, take two connected rooms...”
 of 5 bubbles AdarC, 27 Oct 2016 | Read review
“Make sure to get a room with ocean view!”
 of 5 bubbles Tiare72, 27 Oct 2016 | Read review
“Highly recommend this property”
 of 5 bubbles MisoManhasset_NY, 26 Oct 2016 | Read review
“High floor room with sea view.”
 of 5 bubbles Skiffy73, 21 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay