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Excelsior Palace Hotel

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1,286 Reviews from our TripAdvisor Community

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Showing 528: English reviews
French Riviera
Reviewed 13 September 2012

Despite slight rain, sitting facing an unobstructed view of the bay of Rapallo, sipping a glass of prosecco I feel like Lord Byron who stayed here and gave his name to the elegant restaurant on the ground floor. Our expectations are somewhat special: we live on the French Riviera and go into hiding each summer during the tourist season. The...

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Helpful?
2Thank jr_hummel
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, First of alla let us thank you for your precious comments written on the occasion of your recent stay with us. We are delighted to hear that you fully appreciated our property and its position as well as your deluxe room with balcony and view on the Portofino Coast. Furthermore, we thank you for your positive remarks about...

New York City, New York
Reviewed 11 September 2012

The stay was great. If your a hotel room person, then you will not be impressed as the rooms are not large nor are they extravagant or stunning. Sort of typical Italian as my wife and I agreed. Has a 13 month old with us and the hotel was especially helpful and friendly in that regard as well. If your...

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Helpful?
Thank Yetis
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, We thank you for your comments written on the occasion of your stay with your family last month at the Excelsior. We are glad to read that you appreciated your room and especially our Beach Club enjoying your tan on our multi level terraces or near our infinity pool. We thank you also for your compliments to our...

Zurich, Switzerland
Reviewed 10 September 2012

The staff are extremely friendly, the location is superb, the room very well kept, nice spa, lovely beach club (although crowded). 2 major flaws from my perspective - 1) SLEEP if you are light sleeper this is not the hotel for you. If you need sleep to function - you can hear everything. Restaurant plates, neighbours talking, AC Unit stops...

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Helpful?
Thank Dahlia G
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, We thank you for your comments read on the occasion of your recent stay with us. We are delighted you appreciated the location, the room as well as the Health & Fitness Centre and the Beach Club. We are sorry to read that on the other side you did not sleep well during your stay, probably we assigned...

Hampshire
Reviewed 9 September 2012

Just returned from a week at this hotel. Before booking we wondered whether or not to do so given the mix of comments. Overall though we had a great week. Stayed in a classic room with sea view and balcony. Rooms are small but spotlessly clean and maid service fantastic - we were asked if we wanted clean towels in...

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Helpful?
Thank susisav
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, We thank you for your precious comments written on the occasion of your recent week of stay at the Excelsior. We are delighted to read that you enjoyed your room with sea view and balcony as well as the Beach Club with the infinity pool with view on the Portofino Coast. Furthermore, regarding your comments that it’s dangerous...

Sydney, Australia
Reviewed 8 September 2012

The only thing that wasn't great here was not the fault of the hotel, it was just unfortunate. We were next to a room with hardwood floors where a small child decided to have a tantrum through the middle of the night. The rooms are nice and clean not huge but comfortable. The pool and ocean seating are good but...

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Helpful?
Thank Ona_cRAZY_Canuck
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, First of all let us thank you for your comments regarding our property. We are pleased to hear that you enjoyed your stay appreciating your room, comfortable and clean, our Buffet Breakfast as well as the pool area. Thanking you again for your attention, we send you our best regards. Aldo Werdin General Manager

Bristol, United Kingdom
Reviewed 8 September 2012

For the past 10 years my partner and I have spent a week in June or July at the Excelsior Palace. We take approximately seven holidays abroad each year, but our week in Rapallo is a fixture because it is so special. The location is perfect. The views overlooking the Ligurian coast are magnificent and dining on the terrace of...

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Helpful?
1Thank Erwin B
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, We are honoured to hear about your precious comments written on the occasion of your recent stay at the Excelsior celebrating your 10th year holidays with us. We are pleased to read that every time you fully appreciate every single service and you have always the same passion when you tell about your holidays at the Excelsior and...

Singapore, Singapore
Reviewed 6 September 2012

Stayed there with my girlfriend for two nights as we were attending a wedding nearby. The location and area is wonderful, the hotel a beautiful old building, the views gorgeous, the stuff quite friendly as expected from a hotel of such rating but there the positives rather stop. Our room was tiny, facing the back side, with heavy classical decoration....

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2Thank papagreko
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, Further to your recent stay at the Excelsior, we thank you for your positive remarks regarding our property with its position and view as well as about our Staff. Regarding your comments about the room, we are sorry if we assign you a room without bathtub, but you stayed in a period of high occupancy and even if...

Norwich
Reviewed 31 August 2012

We have just returned from a 10 day stay at this hotel and can't fault the amazing location, our room, the Beach Club or the breakfasts. Our room was spacious and had a balcony with a lovely view out to sea. We spent time each day at the Beach Club and were impressed with the number of sun beds and...

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Thank srw59
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, First of all we thank you for your detailed comments regarding your 10 night stays at the Excelsior and for choosing our property for your holidays. We are delighted to hearing that you appreciated our location as well as your spacious room with balcony and sea view, the Beach Club with the infinity pool and the Health &...

Kiev, Ukraine
Reviewed 29 August 2012

The hotel itself is decorated in a classic style. The room we had was very spacious. It was a deluxe 50 m room, modern classic and seemed like it was recently renovated. It was clean and nice. The view from the window was amazing, unfortunately we did not have a balcony although we had a deluxe room. The beach facilities...

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Helpful?
Thank Marfochkas
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, We thank you for your comments written on the occasion of your recent stay at the Excelsior. We are pleased that you enjoyed your stay in a Junior Suite, as from the details written, our Junior Suites are 50 sqm with a bow window instead of balcony, with a beautiful view on the Portofino Coast and on the...

Larnaca
Reviewed 9 August 2012

We decided to visit Rapallo as we wanted to see Portofino and Cinque Terre which are very close .The Excelsior seemed to be the best choice cause of its location and 5 Stars..I must admit that it was missing 1 star and it should have been 4 stars..The building is nice ..the view is great and luckily we got a...

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Helpful?
2Thank Annarosa D
ExcelsiorRapallo, Direttore generale at Excelsior Palace Hotel, responded to this review

Dear Guest, We thank you for your comments written on the occasion of your recent stay at the Excelsior. As you written, Rapallo is the ideal location to visit Portofino and the Cinque Terre, as we are very close. We are delighted to read that you enjoyed your stay appreciating above all the building with its view on the Portofino...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
The Lord Byron Restaurant
The Lord Byron Restaurant
Cuisines: Italian, Seafood, Mediterranean, European
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
In una posizione unica, con vista ad est della baia di Rapallo e, ad ovest, del promontorio di Portofino, L'Hotel Excelsior e stato riportato agli antichi fasti di inizio '900, quando rappresentava tappa obbligata per il bel mondo di allora. Tutte le camere offrono indimenticabili viste sul panorama che ha ispirato grandi scrittori. L'hotel, aperto tutto l'anno, dispone di 123 camere, due ristoranti aperti anche alla clientela esterna (Lord Byron, aperto tutto l'anno e Eden Roc, una splendida terrazza sul mare, aperto durante la stagione estiva), due bar aperti anche alla clientela esterna (Yachting Bar aperto tutto l'anno e Sporting Bar aperto durante la stagione estiva anche per snack ed insalate), un centro congressi di 650 mq con 9 sale riunioni che accoglie sino a 450 delegati, un Health & Fitness Center con 5 cabine massaggio, piscina interna riscaldata vista mare con idromassaggio, palestra vista mare, Beach Club privato con due piscine panoramiche, di cui una dotata di lettini idromassaggio,e terrazze. ... more   less 

Additional Information about Excelsior Palace Hotel

Address: Via San Michele di Pagana 8, 16035, Rapallo, Italy
Region: Italy > Liguria > Italian Riviera > Rapallo
Price Range: $151 - $685 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Excelsior Palace Hotel 5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Hotel Excelsior Palace
Hotel Style:
#1 Business Hotel in Rapallo
#2 On the Beach Hotel in Rapallo
#2 Spa Hotel in Rapallo
#3 Romantic Hotel in Rapallo
#3 Luxury Hotel in Rapallo
#5 Family Hotel in Rapallo
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Questions & Answers

Here's what travellers have asked, with answers from Excelsior Palace Hotel staff and other travellers.
17 questions
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Fairview
Fairview
over a year ago
Fairview
over a year ago

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Questions? Get answers from Excelsior Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“sea view are always the best.”
 of 5 bubbles Strnnik93, 6 Feb 2017 | Read review
“i real new our room, think so all room are nice”
 of 5 bubbles W4409JJ_, 6 Feb 2017 | Read review
“Have a sea view, well worth the extra.”
 of 5 bubbles lauraponzecchi, 22 Nov 2016 | Read review
“If you are traveling with children and can afford it, take two connected rooms...”
 of 5 bubbles AdarC, 27 Oct 2016 | Read review
“Make sure to get a room with ocean view!”
 of 5 bubbles Tiare72, 27 Oct 2016 | Read review
5 of 5