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Hotel Canali - Le Cinque Terre

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Via Enrico Pietrafraccia 15, 16035, Rapallo Italy
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Traveller (129)
360
Panoramas (11)
Room & Suite (218)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#9 of 27 hotels in Rapallo
Location
Cleanliness
Service
Value
Travellers' Choice

The Canali Hotel is located in a quiet residential area close to the city center: In a few minutes walk through the relaxing green park of Rapallo our guests may reach the center of the village, shops, the promenade and its beaches and all local services. It is also possible to have a sightseeing boat tour of the area and to visit Portofino and the "Cinque Terre". It is advisable and more comfortable to reach these locations both by train or bus, leaving the car in our private free parking. WI - FI connection indoor and in the garden, internet point, SKY/ Pay per View. Fitness area with Gym (Technogym), relaxing room, and Turkish Bath (Hammam). Relaxing area in the garden equipped with heated Jacuzzi (5pax), tables and sunbeds.

21 double rooms, furnished in their original old "belle Epoque" style, enriched in high- tech to satisfy all modern needs.Air conditioning, safe, minibar, LCD TV, hairdryer.

6 modern junior suites built in 2007 with materials, furniture and light colours that help guests in relaxing themselves.26 inch LCD TV, king size safe, minibar, hairdryer and air conditioning.

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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Coffee shop
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Wifi
Breakfast available
Breakfast buffet
Happy hour
Steam room
Baggage storage
Concierge
Non-smoking hotel
Shared lounge / TV area
Sun terrace
Doorperson
24-hour front desk
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Bidet
Complimentary toiletries
Private balcony
Safe
Telephone
Private bathrooms
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Quiet
Languages Spoken
English, French, Russian, Spanish and 4 more
Hotel links
Special Price:10% off room rate
452Reviews2Q+A28Room tips
Traveller rating
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Marco Piagentini wrote a review Nov. 2019
Terni, Italy56 contributions24 helpful votes
Hotel Canali is an OLD 4* Hotel, with a somewhat nice view on the sea, from most of the rooms, and a private parking. Never in my last 15 years of trip i've met an hotel with such a need to refurbish and renovate. NEVER! I would define the "furniture" in my room as simply "original" (meaning as such as they was when the hotel opened, probably in the 50s). Never also in my hotel experience I have ever seen a bottle of wine with a label "call reception for the corkscrew": "original" as well, indeed. The person at check-in was nice to wait for me after midnight, but made his best to have me feel guilty for having booked the most cheap option without breakfast (which I did just falling asleep in the highway booking the first option of the nearest place). Never in my experience I was able to book a 4* room without a breakfast! For his "kind" welcome, I decided not to prolong my stay for the whole weekend as planned and NOT to have a single coffe in this place. Everything "extra" in this place was for a price, the parking, the breakfast, the "corkscrew", the "everything": I found not even a bottle of plain water that the lowest 1* gives you in 2019 for free. Lowest score of my several 2019 reviews.
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Date of stay: October 2019
1 Helpful vote
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Chris N wrote a review Sep. 2019
Canterbury, United Kingdom11 contributions
Lovely place for a stopover. Great location for short walk to Rapallo port and old town. Older style hotel, well kept clean comfortable rooms. Good breakfast buffet and very helpful staff. Would stay again if in the area.
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Date of stay: September 2019Trip type: Travelled as a couple
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Response from canalirapallo, front office at Hotel Canali - Le Cinque Terre
Responded Sep. 25, 2019
Dear Client, we thank you very much for your nice review. We are really happy to read that you liked our structure and style of our real Italian Villa! It was a pleasure to welcome you and will be a big pleasure to welcome you again for a future relaxing stay in Rapallo! Kindest regards from our beautiful and sunny Italian Riviera!
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GLaker wrote a review Sep. 2019
Seneca Falls, New York152 contributions112 helpful votes
Our tour group was book at this hotel recently. Reading some of the TA reviews ahead of our trip made our stay sound promising. The hotel was built back in the 1920's and does have old style charm. But, things went south from the moment we arrived. We were assigned to room 119. At first sight, it should be noted, the room seemed very clean and orderly. I have the idea that this particular room isn't used much because the TV and cable box were unplugged. I don't think a room that is used regularly would be left that way. The room is located just above a dog pen where 2 huge dogs are housed. These dogs bark at anything or anyone that is in the street near them. Fortunately, they must sleep well at night because we weren't awake by any night time barking. Second, there was an off odor in the bathroom when we arrived. We reported the odor and the bathroom was re-cleaned, this corrected that problem. The shower is rather small and I'm very tall which caused some difficulty. Friends of ours were assigned to a lower level room which clearly had been updated with much better bathroom accommodations. When we asked if our room could be switched at some point (we were staying there 3 nights) we were told the hotel was booked and that only smaller rooms would be available. OK, so far room 119 is just an inconvenience, nothing more. That first night was something all together different and more disconcerting. It should be noted that while the windows in this room can be opened, they do not have screens so flies and bees can enter. As a result the widows needed to remain closed. That first night, around 11 PM, the room became hot and stuffy. The air conditioning fan was running but only blowing warm air. I turned the AC thermostat off and back on again and cool air started blowing again - for about an hour, then back to nothing but warm air. My wife and I kept getting up every couple of hours to reset the thermostat and cool the room. In the morning I spoke to the gentleman at the front desk, I believe he was the hotel manager. I told him of the AC problem. He switched topics completely and started to show me a piece of paper pointing out that there were no special requests for rooms. This was in reference to my wife's request to switch rooms should a larger room become available. His reaction to my concern about the AC was puzzling and raised my level of frustration. Had he even heard what I told him of the AC problem? Realizing the hotel was booked, my wife and I understood that there wouldn't be another room available to switch to and we were OK with that. But, having to get up every one to two hours to reset the AC thermostat needed to be corrected. This gentleman at the front desk stated the only thing he could do was to reset the AC from a master panel behind the front desk. We thought that would correct the problem. We were out all day and when we came back, the room was once again hot and stuffy. Not wanting to spend another sleepless night resetting the thermostat, I went down to the front desk. There was another person working now, Melanie. We reported the problem to her and this sweet girl tried several things to better the situation. She even left a noted to the 3rd shift desk clerk to reset the AC every hour from the master panel. That second night we were up every hour or so again. Whoever was at the front desk obviously wasn't resetting the system as Melanie had requested. She even wrote down the times the system should be reset. Again, it needs to be noted, that if the room had screens so we could open the window, the night air was plenty cool enough to provide for comfortable sleeping. That next morning, speaking again to the same gentleman, explaining everything that Melanie had set up and wasn't done, this gentleman told us that the thermostat was reset and showed the times that Melanie had written done as proof that someone had performed the resets. He then stated that it's not that hot and we should not complain. I read some of the other lower rated TA reviews and it seems like this gentleman (manager?) is real good at making excuses and I'm sure he'll be quick to respond to this review with more of his excuses. The bottom line is... they have an AC problem in room 119 that needs to be fixed. Either fix the problem or don't assign that room to other guests. On the positive side, because there were definite good points, we can't say enough about Melanie and her pleasant attempts to help us out. Good job Melaine, the hotel owners should take note of this review and of your efforts to be accommodating to their guests. The hotel absolutely has old world charm. It offers a full and delicious breakfast and the rooms are very clean. We went touring one day, and I realized I had forgotten my wallet, with a sizable amount of cash, on the night stand . Realizing this was my fault, I was resigned to the fact that something might be missing when I returned. Whoever was assigned to clean our room should also receive high praise. Not only was the room kept immaculate, this person's honesty was clearly evident. For what its worth, here's my recommendation to someone booking at Hotel Canali... request a lower level room, especially if you are tall. Also, request that you not be assigned to room 119. The hotel may get the AC fixed in that room but why take the chance, because if it isn't fixed, you'll get no satisfaction from the manager.
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Date of stay: September 2019
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Room Tip: Not room 119
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Response from canalirapallo, front office at Hotel Canali - Le Cinque Terre
Responded Sep. 26, 2019
Dear Sir, thank you for your review. We are really sorry if you had a problem in your room, we tried, as we could, to solve it and if we had had a room available of course we would have changed it, but unfortunately there wasn't this possibility. Anyway, it's a pleasure to read that you had some other aspects to mention that were positive during your stay, such as the cleanliness of the rooms and our delicious buffet breakfast with a big choice of food! We hope to welcome you again for a future stay, maybe in one of our Junior Suite, so that you could have a wonderful stay and enjoy all our services avoiding misunderstandings and bad memories. Kindest regards from our beautiful Italian Riviera!
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GalaT wrote a review Sep. 2019
Perth, Australia33 contributions21 helpful votes
What a find - we were so happy to stay at this hotel for 3 days. The reception staff were helpful from the outset. Our room had partial ocean views on the third floor and had a fantastic light and airy feel - we would stay here again any time. Lift available from the large car park. Hotel is Easy to find and access. Housekeeping performed daily. Helpful staff who gave good restaurant recommendations. Air conditioner was icy cold. Bar fridge in room stocked. Breakfast was buffet with sausage and scrambled eggs (we didn’t have this) fresh fruit, yoghurt, cereals and breads/cakes. Coffee/tea. Gorgeous terrace with views and plenty of seating to eat breakfast or have a drink at sunset. We walked into town every night and it was picturesque and pleasant, about 20 minutes leisurely walk.
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Date of stay: September 2019Trip type: Travelled as a couple
1 Helpful vote
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Response from canalirapallo, front office at Hotel Canali - Le Cinque Terre
Responded Sep. 27, 2019
Dear Client, we thank you very much for having shared your opinion through this nice review! We are really happy to read that you had a wonderful stay with us and you liked our Hotel and our services! We hope to welcome you again for a future relaxing stay in Rapallo and we send you our kindest regards from our beautiful Italian Riviera!
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Phil Q wrote a review Aug. 2019
24 contributions5 helpful votes
Lovely old building tucked away in quiet street in Rapallo.Few minutes walk through park to beautiful Ligurian seafront loaded with cafés, bars and restaurants to meet all requirements. Hotel rooms were spacious and we had nice sea views. Staff were extremely friendly, welcoming and helpful. The young lady on Reception was exceptional and helped us with arrangements for our visit to the Cinque Terre. Which are a must visit. Breakfast was excellent and again the staff were great. We were there at same time as the Nutty to Nice car cavalcade which we watched leaving the car park in the morning - total nuts!! Overall Rapallo is a great place to visit and Canali would take a lot of beating.
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Date of stay: June 2019Trip type: Travelled as a couple
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Response from canalirapallo, front office at Hotel Canali - Le Cinque Terre
Responded Aug. 7, 2019
Dear Sir, we thank you very much for having shared your experience! We are really happy to read that you had a nice stay in our Hotel and you liked many aspects of our structure, such as our position, in a quiet area, at a walking distance from the city center. We work hard every day to try to satisfy all our Clients' requests and it's a big pleasure when our Clients recognise that. It was a pleasure to help you in the organisation of your stay! We hope to welcome you again for a future stop in Rapallo and we send you our kindest regards from our beautiful Italian Riviera!
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PRICE RANGE
US$94 - US$237 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
canali hotel rapallo
LOCATION
ItalyLiguriaItalian RivieraRapallo
NUMBER OF ROOMS
30
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Frequently Asked Questions about Hotel Canali - Le Cinque Terre
Which popular attractions are close to Hotel Canali - Le Cinque Terre?
Nearby attractions include Centro Storico (0.9 km), Castello di Rapallo (0.6 km), and Chiosco della Musica (0.8 km).
What are some of the property amenities at Hotel Canali - Le Cinque Terre?
Some of the more popular amenities offered include free wifi, a fitness centre, and breakfast buffet.
Which room amenities are available at Hotel Canali - Le Cinque Terre?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Canali - Le Cinque Terre?
Guests can enjoy breakfast during their stay.
Is parking available at Hotel Canali - Le Cinque Terre?
Yes, parking is available to guests.
What are some restaurants close to Hotel Canali - Le Cinque Terre?
Conveniently located restaurants include Armida 1905, Eldolz, and Rapala.
Are there opportunities to exercise at Hotel Canali - Le Cinque Terre?
Yes, guests have access to a fitness centre during their stay.
Are pets allowed at Hotel Canali - Le Cinque Terre?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Canali - Le Cinque Terre?
The staff speaks multiple languages, including English, Spanish, French, Italian, Russian, Polish, and Romanian.
Are there any historical sites close to Hotel Canali - Le Cinque Terre?
Many travellers enjoy visiting Santuario di Nostra Signora di Montallegro (2.7 km), Abbazia di San Fruttuoso (6.3 km), and Porta delle Saline (1.0 km).