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Excelsior San Marco Hotel

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613 Reviews from our TripAdvisor Community

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There are newer reviews for Excelsior San Marco Hotel
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Showing 284: English reviews
Level Contributor
70 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 15 December 2011

I've been here many times, time to write a review. Location is great (close to funicular etc), service is great and it looks like a nice hotel when You walk in. But the rooms, at least the ones I've been sent are old, really worn out. Bathroom the same. Basically everything works, but they scream for a renewal. Breakfast is... More 

Thank AndyHR
Birmingham, AL
Level Contributor
78 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 1 December 2011

I have been traveling to Bergamo quite often for buisness. I typically stay at the Arli but have stayed at most of the other hotels in the area that are of similar quality. I've always been intriqued by the San Marco because the lobby looks very nice and I have heard the rooftop restruant is excellent. The room I had... More 

Thank msmont
Buenos Aires, Argentina
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 13 November 2011

This is my third stay at the Excelsior San Marco in the last 3 years. The front-desk people are very kind and both check-in and check-out are super fast. It's a pity that the rooms are so old fashioned; I wouldn't dare to say they are uncomfortable, but clearly they need some improvements: bigger beds, better lighting and a comfortable... More 

Thank DayDreamerTraveler
neston, cheshire
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 18 October 2011

This was my 3rd stay at this hotel over 4 years and I would say the hotel is looking a bit tired. Rooms and general areas are in need of updating. On the positive side the hotel is in an ideal location. Close to funicular to old town and close to main shops.The room we had was very clean and... More 

Thank junebasnett
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 11 October 2011

Great location, close to city center and to the funicular (to Old Town). We arrived earlier than check-in time but were granted (an upgraded) room very quickly. We travelled with our baby and staff were very accomodating with our specific requests. Would definitely come back to this hotel next time in Bergamo

Thank squal_11
New Brunswick
Level Contributor
271 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
Reviewed 4 October 2011

This was our 2nd stay at this hotel and we were pleased (but not surprised) that it was just as good. We experienced the same high level of service as before and a problem with the shower door was fixed promptly. Our room was large and on one end of the center part of the hotel. The room was spotless... More 

Thank keenvisitor
Dubai, United Arab Emirates
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 September 2011

Great location, walk 2 mins it's to city centre or walk 3 mins to the old town. Room was very clean and comfortable, breakfast was very enjoyable and staff where very helpful and friendly. Would love to stay there again!

Thank Jan B
Zurich, Switzerland
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 9 September 2011

Room: My room was very comfortable with realy nice furnishing. It was modern with whirlpool bath, digital tv, climatizing and so on. The view to the old city on the hill was very nice. Restaurant: I eat once in the restaurant where also breakfast is served in the morning. The food was good and the waiter very friendly and mindful.... More 

Thank Anita Z
Leicester, United Kingdom
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 20 August 2011

Loved this hotel. Very friendly and professional staff. Secure parking in hotel garage. Great location for visiting the old city or for shopping. Excellent breakfast and perfect cappuccino in a dining room with a roof terrace. Love Bergamo and would be very happy to return to this hotel.

Thank Blueqq
Melbourne, Australia
Level Contributor
107 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 12 August 2011

My husband and I spent 2 nights at this hotel at the recommendation of a local contact. Reception staff at the hotel were always very pleasant. There was a bar in the lobby but when we tried to get a drink around 5.30pm, someone needed to be called from another area of the hotel and he didn't seem familiar with... More 

Thank winelover045

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Hotel & Grounds (5)
Room/Suite (12)
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  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Excelsior San Marco Hotel

Address: Piazzale della Repubblica 6, 24122 Bergamo, Italy
Region: Italy > Lombardy > Province of Bergamo > Bergamo
Price Range: $131 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Excelsior San Marco Hotel 4*
Number of rooms: 163
Reservation Options:
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Also Known As:
Excelsior San Marco Bergamo
Hotel Excelsior San Marco
Hotel Style:
#3 Business Hotel in Bergamo
#4 Family Hotel in Bergamo
#6 Romantic Hotel in Bergamo
#7 Luxury Hotel in Bergamo
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Questions & Answers

Here's what travellers have asked, with answers from Excelsior San Marco Hotel staff and other travellers.
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Questions? Get answers from Excelsior San Marco Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you need a parking, consider hotel's own parking lot (outdoors and indoors available). The close-by public parking is less convenient”
 of 5 bubbles aozh, 24 Nov 2016 | Read review
“Room 406 is a large corner twin stunning views, two windows and balcony. Room 407 is a large room , stunning views especially at night .”
 of 5 bubbles 523maryl, 9 Nov 2016 | Read review
“You wont be disappointed in the rooms”
 of 5 bubbles kmurphy479, 7 Nov 2016 | Read review
“I think all rooms are ok.”
 of 5 bubbles 839tomasz, 26 Oct 2016 | Read review
“Ask for a room at the upper floors that faces the upper city - Cita Alta”
 of 5 bubbles PetrVM, 17 Oct 2016 | Read review
5 of 5
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