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BEST WESTERN Hotel Cappello D'Oro

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733 Reviews from our TripAdvisor Community

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Showing 371: English reviews
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Reviewed 5 weeks ago via mobile

Batroom and room liked very much. Very clean and well and regulary kept up. Location very good. Transport options very good at this place. Since the hotels diners options left disapoonted (also vhen tryed) had to search for options near by, lucaly near by there are lot of good locations to eat.

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Helpful?
Thank Alvis B
BWCappellodOro, Customer Service at BEST WESTERN Hotel Cappello D'Oro, responded to this review

Dear guest, thank you very much for your review and for choosing Hotel Cappello D'oro for your recent stay in Bergamo. We are really glad to read that you enjoyed your stay with us appreciating in particular the comfort of our room. We would like to thank you also for remarking our wonderful position in the city centre. We are...

Toulouse, France
Reviewed 18 February 2017

A review dated 7th April 2015 comments on the poor standard of the breakfast. We can add little to Scott S review, other than to confirm it was just as poor. The room we had was overly warm as the Air Con switch was faulty. 20 euros to park overnight is a bit steep. All in all they (the management)...

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Helpful?
Thank jmac13746
BWCappellodOro, Customer Service at BEST WESTERN Hotel Cappello D'Oro, responded to this review

Dear guest, thank you very much for sharing your review with us and for choosing Hotel Cappello D'oro for your recent stay in Bergamo. On behalf of the entire staff I would like to apologize for not exceeding your expectations about your stay with us. Regarding the breakfast it is a pity to hear that since it is usually an...

London, United Kingdom
Reviewed 16 January 2017

This hotel is well located in an attractive part of the new town and looks straight up to the beautiful old town. It is a great location as it is next to the bus stop for the airport (only 2 euros) as well as a short walk to the funicular which takes you to the magical old town. The beds...

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Helpful?
1Thank 22polly22
BWCappellodOro, Customer Service at BEST WESTERN Hotel Cappello D'Oro, responded to this review

Dear Guest, thank you very much for taking the time to share your review with us and for choosing Hotel Cappello D'oro for your recent stay in Bergamo. We are really glad to read that you appreciated our great location in the city centre next to the main services and attractions. We would like to thank you also for remarking...

UK
Reviewed 7 January 2017

The location is good, situated in the new town, a 5 minute walk from the funicular and on the main bus route to the old town. Receptionist was helpful if not overly friendly. Room was fine, small window overlooking the courtyard but didn't spend much time in it. The hotel could do with a bar to really make it anything...

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Helpful?
Thank CJ101A
BWCappellodOro, Customer Service at BEST WESTERN Hotel Cappello D'Oro, responded to this review

Dear guest, thank you very much for sharing your review with us and for choosing Hotel Cappello D'oro for your recent stay in Bergamo. We are really glad that you appreciated the comfort of your room and our great location in the city centre near to the main services and attractions. Regarding the bar normally we provide this service to...

Newcastle upon Tyne, United Kingdom
Reviewed 3 January 2017

Hotel is is a perfect spot - near to all bus routes , & train station , city centre & amenities just a short walk away - Lovely clean comfortable rooms , friendly staff - Note taxes to be paid on departure

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Helpful?
Thank dpr6
BWCappellodOro, Customer Service at BEST WESTERN Hotel Cappello D'Oro, responded to this review

Dear guest, thank you very much for your beautiful review and for choosing Hotel Cappello D'Oro for your recent stay in Bergamo. We are really glad to read that you enjoyed your stay with us appreciating in particular our wonderful location in the city centre next to the main services and attractions. We would like to thank you also for...

Boston, Massachusetts
Reviewed 28 December 2016

The hotel's location was spot on! It was close to the action of the Bergamo's streets and many restaurants. But the inside is not a 4 star hotel. The sleep quality is average, the room is average, and the carpet wasn't too pretty. Because everything was average, I gave it a 3 star.

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Helpful?
Thank shantt_13
BWCappellodOro, Customer Service at BEST WESTERN Hotel Cappello D'Oro, responded to this review

Dear guest, thank you very much for taking the time to share your review with us and for choosing Hotel Cappello D'Oro for your recent stay in Bergamo. We are really glad to read that you appreciated our wonderful location right in the city centre near to the main services and attractions. We apologize if our service wasn't able to...

Malta
Reviewed 19 December 2016 via mobile

The hotel is very central and very clean. Our room which was on the 3rd floor was big , comfortable and had an amazing bath/shower and lovely view. The staff are all very helpful, friendly and professional but I would like to say a big thank you to 2 lovely people at reception : Mr Alessandro and Ms. Francesca ....

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Helpful?
1Thank TaboneForte
BWCappellodOro, Customer Service at BEST WESTERN Hotel Cappello D'Oro, responded to this review

Dear guest, thank you very much for your beautiful review and for the highest grade that you were so kind to give us. We are really glad to read that you enjoyed your stay at Hotel Cappello D'Oro so much that if you would come back to Italy you will stay with us again. We are delighted that you appreciated...

Thessaloniki, Greece
Reviewed 28 November 2016

The hotel has excellent location. The breakfast is very nice. If you travel with children it is good choice, because of family rooms the hotel has. I always stay in this hotel while I am in Bergamo and I will keep doing that.

Review collected in partnership with Best Western
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Helpful?
Thank Joanna_KM2013
BWCappellodOro, Customer Service at BEST WESTERN Hotel Cappello D'Oro, responded to this review

Dear Joanna, thank you very much for your review and for choosing Hotel Cappello D'Oro for your recent stay. We are glad to read that you choose us every time you come to Bergamo and that you appreciate in particular our excellent position in the city centre near to the main services and attractions. Thank you also for remarking the...

Edinburgh, United Kingdom
Reviewed 14 November 2016 via mobile

Stayed for two nights, in family room. Hotel was clean and in quite good shape. Breakfast was nice, the pastries, croissants, meats and cheeses were very nice. The cooked breakfast was average at best ( I usually prefer the hot breakfast ). Greasy bacon and not nice eggs Ect.. If you avoid the hot food the quality was top notch....

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1Thank Jaisz_Travelling
BWCappellodOro, Customer Service at BEST WESTERN Hotel Cappello D'Oro, responded to this review

Dear guest, thank you so much for taking the time to share your review with us and for choosing Hotel Cappello D'Oro for your recent stay in Bergamo. We are glad to read that you appreciated our excellent position in the centre of the city next to the main services and attractions. We would like to thank you also for...

Derby, United Kingdom
Reviewed 13 November 2016 via mobile

After a shaky start in that they only appeared to have a reservation for two rooms rather than three although fortunately the front desk soon sorted the problem. The room was clean and plenty big enough for our one night stay. Breakfast was good and overall the room price was good value. Easy walk from the railway station (where the...

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Helpful?
Thank RealHoltyboy
BWCappellodOro, Customer Service at BEST WESTERN Hotel Cappello D'Oro, responded to this review

Dear guest, thank you for your review and for choosing Hotel Cappello D'oro for your recent visit to Bergamo. We are glad to read that you enjoyed your stay with us appreciating in particular our position in the centre of the city. We would like to thank you also for remarking the quality of our breakfast. It will certainly be...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The BEST WESTERN PREMIER Hotel Cappello D'Oro is committed to combining the charm of traditional hospitality with modern comforts and efficiency, providing the ideal environment for cultural tourism and business requirements, in Bergamo city centre. The four-star accommodation delights guests with the quality of its rooms, the welcoming approach of its staff and the hotel's enviable position. ... more   less 

Additional Information about BEST WESTERN Hotel Cappello D'Oro

Address: Viale Papa Giovanni XXIII 12, 24121 Bergamo, Italy (Formerly Hotel Cappello D’Oro)
Region: Italy > Lombardy > Province of Bergamo > Bergamo
Price Range: $120 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Hotel Cappello D'Oro 4*
Number of rooms: 90
Reservation Options:
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Also Known As:
Best Western Premier Cappello d`Oro Hotel Bergamo
Best Western Hotel Bergamo
Best Western Bergamo
Bergamo Best Western
Hotel Style:
#2 Green Hotel in Bergamo
#5 Luxury Hotel in Bergamo
#6 Family Hotel in Bergamo
#7 Romantic Hotel in Bergamo
#10 Business Hotel in Bergamo
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotel Cappello D'Oro staff and other travellers.
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Questions? Get answers from BEST WESTERN Hotel Cappello D'Oro staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Worth an upgrade - hotel told us superior rooms are equivalent to standard in UK”
 of 5 bubbles dpr6, 3 Jan 2017 | Read review
“only one elevator but no wait for it and hotel was full”
 of 5 bubbles V6109VRmichaelw, 7 Nov 2016 | Read review
“Room with a view on the street on the third floor was excellent. If you want a more quiet room ask for one on the inner side.”
  • street view from our window
 of 5 bubbles Peter_Floriana_Malta, 4 Nov 2016 | Read review
“If you want it quite ask for a room at the back”
 of 5 bubbles Hall19617, 13 Sep 2016 | Read review
“We had a room at the rear of the hotel with a small balcony but a roof's view”
 of 5 bubbles keysys, 11 Jul 2016 | Read review
5 of 5