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BEST WESTERN Hotel Cappello D'Oro

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733 Reviews from our TripAdvisor Community

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Showing 371: English reviews
Clinton Township, Michigan, United States
Reviewed 7 November 2016

Not far from Milan and perhaps often over looked, Bergamo is a charming city and the view of the old town is a look right from any of the front windows of this hotel. The bus stop to take you to the old city on the hill or to the funicular is directly across the street and a 15 minute...

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Helpful?
Thank Michael W
BWCappellodOro, Customer Service at BEST WESTERN Hotel Cappello D'Oro, responded to this review

Dear Michael W., thank you so much for taking the time to share your review with us, your thoughts are very valuable to us. We are very pleased to read that you appreciated your stay at Hotel Cappello D'Oro in particular our great position in the centre of Bergamo next to the main services and attractions. Thank you also for...

Valletta, Malta
Reviewed 4 November 2016

Location is the best thing about this Hotel. From Bergamo airport it is a short drive by the airport bus , one of the stops being in front of the Best Western. The room was comfortable and very clean with a nice view of the street. Breakfast in the nicely set room was more than adequate. Reception and staff were...

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Thank Peter B
BWCappellodOro, Customer Service at BEST WESTERN Hotel Cappello D'Oro, responded to this review

Dear Peter B, thank you so much for taking the time to share your review with us and for the highest grade that you were so kind to give us. We are really glad to read that you appreciated your stay at Hotel Cappello D'oro, in particular our great position right in the centre of Bergamo. Thank you for remarking...

Reviewed 29 October 2016

We booked and prepaid a 'de luxe' room and got a small one with a very small bathroom /with poor quality toiletries/. The heating worked only periodically: it's not funny in october... Breakfast is ok, there was also a tea- and coffee-maker in the room. The location is very good: near to the bus stop (to the Alta Citta and...

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Thank Gombperec
BWCappellodOro, Customer Service at BEST WESTERN Hotel Cappello D'Oro, responded to this review

Dear guest, thank you for sharing your thoughts with us and for choosing Hotel Cappello D'oro for your recent stay in Bergamo. We are glad to read that you appreciated our great location in the city centre and our breakfast. Regarding the heating next time don't hesitate to tell us and we will give you extra blankets or a little...

Derby, United Kingdom
Reviewed 28 October 2016 via mobile

Safe bet, excellently situated in centre of lower town, with bus stop outside on route to airport. Not much local character, but you're not looking for that with Best Western. Clean, well run, helpful staff when asked. WiFi works well, as does everything else. Breakfast high quality and varied, including scrambled eggs and bacon for fellow Brits! Several superb restaurants...

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Thank avhsci
BWCappellodOro, Customer Service at BEST WESTERN Hotel Cappello D'Oro, responded to this review

Dear guest, thank you for you review and for choosing Hotel Cappello D'Oro for your recent stay in Bergamo. We are very pleased to read that you appreciated our excellent position in the city centre. Thank you also for remarking the professionality of our staff and thequality of our services and breakfast. It will certainly be a pleasure to welcome...

Glasgow, United Kingdom
Reviewed 28 October 2016

We are indebted to other contributors here for guiding us to select this wonderful hotel as our base for our short holiday in Bergamo. I confidently recommend it to others who read my review. Our room at the front of the hotel was modern, large and well equipped. It was scrupulously clean. Continental breakfasts were lovely. Staff throughout the hotel...

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Thank AnotherIdiotAbroad
BWCappellodOro, Customer Service at BEST WESTERN Hotel Cappello D'Oro, responded to this review

Dear guest, thank you so much for taking the time to share your review with us and for the highest grade that you were so kind to give us. We are very glad to read that you enjoyed your stay at Hotel Cappello D'oro and that you would recommend it to the other contributors. Thank you also for your kind...

Formby, United Kingdom
Reviewed 27 October 2016

Going back to Bergamo again in November for the Christmas market and spending a couple of nights in the Cappello d'Oro. This is a lovely hotel with a friendly staff and atmosphere. This will be our fifth stay. It is conveniently situated at the base of the Citta Alta ,quite close to the funicular railway. The airport bus stops right...

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Thank minto2015
BWCappellodOro, Customer Service at BEST WESTERN Hotel Cappello D'Oro, responded to this review

Dear Minto2015, thank you for your review and for the highest grade that you were so kind to give us. We are very pleased to read that you always choose Hotel Cappello D'Oro for your stays in Bergamo and that you appreciated our position in the city centre. Thank you also for the kind words regarding our staff and our...

dublin
Reviewed 10 October 2016 via mobile

I stayed in Best Western Capello D'oro recently on a 2-night break in Bergamo. I was travelling solo and wanted to spend my first day at Lake Como and my 2nd day exploring both Upper and Lower parts of the city. I couldn't have picked a better location, ideal for public transportation to the train station and to the Old...

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Thank jaipur08
BWCappellodOro, Customer Service at BEST WESTERN Hotel Cappello D'Oro, responded to this review

Dear Jaipur08, thank you for your review and for choosing Hotel Cappello D'oro for your recent trip in Bergamo. We are very pleased to read that you really appreciated your stay. Thank you for remarking our excellent location and the quality of our services. We are very happy that you found our staff very helpful and friendly. The main reward...

Dublin
Reviewed 9 October 2016

We stayed here for one night at the start of our trip. It was so convenient to airport and the room was lovely and big. Check in was simple and even though we were early they allowed us our room as it was ready. The location was perfect to everything, the bus stopped outside the door, the train station was...

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Thank DublinKaren
BWCappellodOro, Customer Service at BEST WESTERN Hotel Cappello D'Oro, responded to this review

Dear DublinKaren, thank you so much for writing a review on your experience with us. We are very pleased to read that you appreciated our wonderful location in Bergamo. Thank you for remarking the kindness and the helpfullness of our staff. The main reward for us is to hear that you would like to come back. Thank you again and...

Hemel Hempstead, United Kingdom
Reviewed 5 October 2016 via mobile

Got a cheeky upgrade to a small suite which was nice. Clean room comfortable bed super jacuzzi bath and shower. Reception staff really efficient no fussing with paperwork etc. Very nice pizza place around the corner too. See my other review

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Thank neill1201
BWCappellodOro, Responsabile relazioni con la clientela at BEST WESTERN Hotel Cappello D'Oro, responded to this review

Dear Neill1201, thank you for your review and for choosing Hotel Cappello D'Oro for your stay in Bergamo. We are very pleased that you enjoyed your suite and the services that we offered to you. Thank you for remarking the efficiency of our staff. We would be delighted to welcome you back. Our kindest regards Cristina Customer Service

Argostolion, Greece
Reviewed 29 September 2016 via mobile

A 4 star hotel as expected! Nice and big room with spacious bathroom, lots of towels and cozy. Staff ready to answer questions about the sightseeing and traffic. Located in a very very good position with busses outside going to airport etc!

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Thank gregmaestros
BWCappellodOro, Reception desk at BEST WESTERN Hotel Cappello D'Oro, responded to this review

Dear Gregmaestros, Thank you for choosing Hotel Cappello D'Oro for your stay in Bergamo. We are very pleased to read that you appreciated our wonderful location. Thank you for remarking our service, the comfort of our rooms and the friendliness of our staff. We would love welcoming you again, Best Regards, Verdiana

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The BEST WESTERN PREMIER Hotel Cappello D'Oro is committed to combining the charm of traditional hospitality with modern comforts and efficiency, providing the ideal environment for cultural tourism and business requirements, in Bergamo city centre. The four-star accommodation delights guests with the quality of its rooms, the welcoming approach of its staff and the hotel's enviable position. ... more   less 

Additional Information about BEST WESTERN Hotel Cappello D'Oro

Address: Viale Papa Giovanni XXIII 12, 24121 Bergamo, Italy (Formerly Hotel Cappello D’Oro)
Region: Italy > Lombardy > Province of Bergamo > Bergamo
Price Range: $120 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Hotel Cappello D'Oro 4*
Number of rooms: 90
Reservation Options:
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Also Known As:
Best Western Premier Cappello d`Oro Hotel Bergamo
Best Western Hotel Bergamo
Best Western Bergamo
Bergamo Best Western
Hotel Style:
#2 Green Hotel in Bergamo
#5 Luxury Hotel in Bergamo
#6 Family Hotel in Bergamo
#7 Romantic Hotel in Bergamo
#10 Business Hotel in Bergamo
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotel Cappello D'Oro staff and other travellers.
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Questions? Get answers from BEST WESTERN Hotel Cappello D'Oro staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Worth an upgrade - hotel told us superior rooms are equivalent to standard in UK”
 of 5 bubbles dpr6, 3 Jan 2017 | Read review
“only one elevator but no wait for it and hotel was full”
 of 5 bubbles V6109VRmichaelw, 7 Nov 2016 | Read review
“Room with a view on the street on the third floor was excellent. If you want a more quiet room ask for one on the inner side.”
  • street view from our window
 of 5 bubbles Peter_Floriana_Malta, 4 Nov 2016 | Read review
“If you want it quite ask for a room at the back”
 of 5 bubbles Hall19617, 13 Sep 2016 | Read review
“We had a room at the rear of the hotel with a small balcony but a roof's view”
 of 5 bubbles keysys, 11 Jul 2016 | Read review
5 of 5